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Madison Plaza Townsville

4.0 star property
Central Townsville hotel connected to a shopping centre, a quick walk to Castle Hill

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Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cots/infant beds
LCD TV, DVD player
Café
Lobby lounge
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Business Room (Shower over Bath)

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Iron/ironing board
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Family Suite

7.2 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Mobile key entry
  • 602 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Mobile key entry
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Queen Room

7.4 out of 10
Good
(54 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Mobile key entry
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Twin Room

7.0 out of 10
Good
(29 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Mobile key entry
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • The Strand Beach - 15 min walk - 0.8 miles
  • Magnetic Island Ferry Terminal - 18 min walk - 1.0 mile
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.4 miles

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Upscale hotel near Castle Hill
Located close to Catholic Diocese of Townsville and Queens Gardens, Madison Plaza Townsville provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A lift, a vending machine and smoke-free property
  • A banquet hall, luggage storage and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Fridges and irons/ironing boards
  • LCD TVs with DVD players
  • Cots/infant beds, housekeeping and desks

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Is Madison Plaza Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Madison Plaza Townsville?

Limited spots are available.

What time is check-in at Madison Plaza Townsville?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Madison Plaza Townsville?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Madison Plaza Townsville located?

Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

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Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 109 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in May 2025

6/10 Okay

Mark

Good location
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love it there
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovly place to stay and the reception stuff were so nice
Stayed 2 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Great location in middle of town, dated facilities. In saying that it was clean and the staff where great.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Very close shops and restaurants.
Stayed 1 night in Mar 2025

6/10 Okay

Karlo

Liked: Staff & service
The room ok and staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service
Good position, friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ursula

Liked: Cleanliness, amenities
The staff were efficient and friendly. My room was nice and clean, although it wasn't fancy and in need of a face lift, like myself. It was very comfortable and quiet on the top floor so slept like a baby. My 2nd visit at the Madison Plaza and i would stay there again when visiting my son as it's in a perfect location to get around with the 50 cent bus fares, also priced well if you're just looking for somewhere clean to place your head down at night.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jamie

Liked: Cleanliness
I wasnt able to stay there so i couldnt get my money back
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Ryo

Liked: Amenities
I want to work on there
Stayed 7 nights in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it wasnt to bad
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little noisy than usual because there were a few people drunk there last night
Stayed 1 night in May 2025

10/10 Excellent

Gebbie

Liked: Cleanliness, staff & service, property conditions & facilities
Father stayed there and enjoyed his stay
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great location
Stayed 16 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice stay. Would recommend to family and friends
Stayed 5 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was warned that there were “undesirables” around this property but I enjoyed my stay. The staff were polite and helpful, the room was basic but clean and everything worked. As a budget place to stay it was perfect for me.
Stayed 2 nights in Feb 2025

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Rooms need a paint job & friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort

A Comfortable family stay

Overall, we had a pleasant stay, with comfy, clean beds and a decent bathroom. However, the rooms require replacement of blinds as they were unusable and broken, bathroom fixtures were loose, and the general state of the room needed sprucing up. The reception was helpful and allowed us to stay an extra hour after checkout.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
No designated parking for the hotel but othet than that, its an excellent place
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Madison Plaza was reasonably priced located in a convenient area. No complaints. Ill be back next year. No 2 ways about it
Stayed 10 nights in Apr 2025