Title: City Oasis Inn Townsville, SureStay Collection by BW Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Oasis Inn Townsville, SureStay Collection by BW Hotel with free parking, a quick walk to Castle Hill ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/db39702d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Kitchenette | Private kitchen | Fridge, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/4ac5d93f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/bc391b77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/e2f3eb75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/e6a3625e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Queens Gardens and the Museum of Tropical Queensland, City Oasis Inn offers a peaceful getaway with a spa tub. Enjoy dining at the Sidewalk Cafe & Bar, explore the garden, or let kids play at the playground. In-room WiFi and nearby BBQ grills included. 8.6 Excellent ## Popular amenities - - Hot tub - Bar - Room service - Breakfast available - Gym £66 includes taxes & fees 19 Oct - 20 Oct ## Room options ### Check availability for these dates Tonight [Oct 1 - Oct 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1102901&PinnedHotelID=1102901&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ![Standard Room, Multiple Beds (Pet Friendly) | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/17a1d135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds (Pet Friendly) 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Ceiling fan Separate bedroom Blackout curtains Hairdryer - 129 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Executive Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/0a499d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Kitchenette 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Kitchenette Fridge HDTV Ceiling fan Separate bedroom Blackout curtains - 312 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Twin Room | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/aea8a959.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Ceiling fan Separate bedroom Blackout curtains Hairdryer - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Executive Apartment, 1 Queen Bed | Living area](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/a91c3615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Queen Bed ### Highlights Separate sitting area Soundproofed Air conditioning Kitchen Fridge HDTV Separate bedroom Ceiling fan - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Family Room | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/8d3d9230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Fridge HDTV Ceiling fan Separate bedroom Blackout curtains Hairdryer - Sleeps 6 - 2 Queen Beds and 1 Single Bunk Bed ![Family Room | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/e2f3eb75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate sitting area Soundproofed Air conditioning Kitchenette Fridge HDTV Ceiling fan Separate bedroom - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ![Family Room | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/73274ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Fridge HDTV Ceiling fan Separate bedroom Blackout curtains Hairdryer - Sleeps 6 - 1 Double Bed and 2 Single Bunk Beds ![Traditional Cottage | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/89a2c962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Cottage ### Highlights Deck/patio Garden Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Kitchen - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/36f1784e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Soundproofed Air conditioning Fridge HDTV Separate bedroom Ceiling fan Blackout curtains Hairdryer - 3 bedrooms - Sleeps 8 - 2 Queen Beds, 2 Large Single Beds and 2 Single Beds ### Executive Room - Sleeps 2 ### Standard Room - Sleeps 2 ### Standard Twin Room - Sleeps 2 ![Executive Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/062f759b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Ceiling fan Separate bedroom Blackout curtains Private bathroom - 279 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Room | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102901/1dffc343.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 18 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Ceiling fan Separate bedroom Blackout curtains Hairdryer - 108 sq ft - Sleeps 2 - 1 Double Bed ### 1 Double Bed 1 Bunk Bed, Non-Smoking, Standard Room, Family Room, Kitchenette, Air-Conditioned - Sleeps 4 ### 1 Double Bed 2 Bunk Beds, Non-Smoking, Standard Room, Family Room, Walk In Shower, Air-Conditioned - Sleeps 6 ### Loft - Sleeps 2 ### Deluxe Family Room - Sleeps 6 ### Standard Room, Multiple Beds (Pet Friendly) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTownsville-Hotels-City-Oasis-Inn.h1102901.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTownsville-Hotels-City-Oasis-Inn.h1102901.Hotel-Information) ## About the area Located in Townsville, City Oasis Inn Townsville, SureStay Collection by BW is in the city centre and near the beach. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while Maritime Museum of Townsville and Museum of Tropical Queensland are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Reid Park Street Circuit. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and skydiving. [Visit our Townsville travel guide](https://www.expedia.co.uk/Townsville.dx6047631) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-19.25834%2C146.81302&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9GGFVq55Kh6pVhRAHZLtznZBXT0=) 143 Wills Street, Townsville, QLD, 4810 ### What's nearby - Castle Hill - 5 min walk - 0.3 miles - The Strand Beach - 11 min walk - 0.6 miles - Queensland Country Bank Stadium - 16 min walk - 0.9 miles - Strand Park - 18 min walk - 1.0 mile - Magnetic Island Ferry Terminal - 20 min walk - 1.1 miles ### Getting around - Townsville Station - 6 min drive - Townsville, QLD (TSV) - 13 min drive ### Restaurants - ‪City Life Cafe - ‬7 min walk - ‪Heydeys - ‬8 min walk - ‪Cowboys Leagues Club - ‬7 min walk - ‪Cafe Spuntino - ‬3 min walk - ‪Pedlar Project - ‬7 min walk ## About this property ### City Oasis Inn Townsville, SureStay Collection by BW Upscale hotel near Castle Hill Located close to Queens Gardens and Museum of Tropical Queensland, City Oasis Inn Townsville, SureStay Collection by BW provides a coffee shop/cafe, a garden and a playground. For some rest and relaxation, visit the hot tub. The on-site restaurant, Sidewalk Cafe & Bar, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Free self-parking, plus extended parking (surcharge) - Cooked-to-order breakfast (surcharge), luggage storage and concierge services - Tour/ticket information, a front desk safe and barbecues Room features All guest rooms at City Oasis Inn Townsville, SureStay Collection by BW feature comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - Fridges, electric kettles and ceiling fans ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/990000/987100/987098/ff9faf60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seahaven Resort Belgian Gardens - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 166 reviews £69 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=987098&PinnedHotelID=987098&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/ebc91a87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Chancellor Townsville Townsville - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,000 reviews £98 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) ![Café](https://images.trvl-media.com/lodging/1000000/70000/62700/62678/300663ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madison Plaza Townsville Townsville - Free WiFi - Air conditioning - Laundry - 24/7 front desk 7.2 Good 1,008 reviews £72 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=62678&PinnedHotelID=62678&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/10000000/9630000/9626300/9626256/95e54d83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shoredrive Motel North Ward - Pool - Pet-friendly - Parking included - Free WiFi 8.0 Very good 599 reviews £61 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=9626256&PinnedHotelID=9626256&HadPinnedHotel=true®ionId=-1&adults=2) ![Pet Friendly Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/190000/184800/184775/cee9dbf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Robert Towns Townsville - Pool - Pet-friendly - Kids pool - Parking included 7.4 Good 792 reviews £63 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=184775&PinnedHotelID=184775&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3960000/3952900/3952853/9e23186c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquarius on the Beach North Ward - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 1,008 reviews £84 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=3952853&PinnedHotelID=3952853&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/32000000/31820000/31819400/31819322/9eaa5942.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madison Ocean Breeze North Ward - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 564 reviews £92 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=31819322&PinnedHotelID=31819322&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/104000000/103620000/103616200/103616133/302002c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belmoral Corporate Suites South Townsville - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 172 reviews £78 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=103616133&PinnedHotelID=103616133&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5100000/5096000/5095912/5ad77688.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel and Apartments Townsville South Townsville - Pool - Free WiFi - Air conditioning - Gym 8.8 Excellent 1,004 reviews £90 includes taxes & fees 2 Oct - 3 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=5095912&PinnedHotelID=5095912&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/12000000/11930000/11923000/11922983/129ed32f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rambutan Resort Townsville - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 751 reviews £92 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=11922983&PinnedHotelID=11922983&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Extended parking on site (AUD 7.50 per night) ### Food and drink - Weekday cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: AUD 8 to 25 for adults and AUD 5 to 25 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Sidewalk Cafe & Bar ### Things to do - Gym - Hot tub - Outdoor pool - Playground ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Computer station ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 2 floors - 3 buildings - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - HDTV ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: noon; check-in end time: 6:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM) Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The following facilities are closed on Saturday and Sunday: - Restaurant ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 33 per night. Cots (infant beds) are available for AUD 25 per night ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately AUD 8 to 25 for adults and AUD 5 to 25 for children - Extended parking fee: AUD 7.5 per night - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 25 per night - Rollaway bed fee: AUD 33 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision ### Property is also known as City Oasis Inn City Oasis Inn Townsville City Oasis Townsville City Oasis City Oasis Hotel City Oasis Inn City Oasis Inn Townsville SureStay Collection by BW City Oasis Inn Townsville, SureStay Collection by BW Hotel City Oasis Inn Townsville, SureStay Collection by BW Townsville ## Frequently asked questions ### Does City Oasis Inn Townsville, SureStay Collection by BW have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at City Oasis Inn Townsville, SureStay Collection by BW? > As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at City Oasis Inn Townsville, SureStay Collection by BW on 19 Oct 2025 start from £65.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Townsville-Hotels-City-Oasis-Inn.h1102901.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is City Oasis Inn Townsville, SureStay Collection by BW pet-friendly? > Yes, City Oasis Inn Townsville, SureStay Collection by BW allows dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details. ### How much is parking at City Oasis Inn Townsville, SureStay Collection by BW? > Self-parking is free at this property. ### What time is check-in at City Oasis Inn Townsville, SureStay Collection by BW? > Check-in start time: noon; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at City Oasis Inn Townsville, SureStay Collection by BW? > Checkout is at 10 AM. Late checkout is available for a fee (subject to availability). ### Where is City Oasis Inn Townsville, SureStay Collection by BW located? > Located in the heart of Townsville, this hotel is within 1 mi (2 km) of Castle Hill, Maritime Museum of Townsville and Museum of Tropical Queensland. Queens Gardens and Strand Park are also within 1 mi (2 km). Townsville Station is 21 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## City Oasis Inn Townsville, SureStay Collection by BW Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 238 8 - Good 225 6 - Okay 40 4 - Poor 18 2 - Terrible 5 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Iain 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities staff were really helpful, providing good information on the town. Easy to park, room was good and spacious, clean. ##### Iain Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Geoffrey 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff,easy check in & out. Tranquil surroundings loved the pool area. Room was spacious. ##### Geoffrey Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ray 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean environment, great proximity to fun stuff in town. ##### Ray Stayed 1 night in Jul 2025 ### 8/10 Good #### Michael 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schöne Hotel / Motelanlage mit toll angelegtem Garten inkl. Pool. Komfortabel war für uns das kleine Café, welches in das Hotel integriert ist und Mo-Fr. jeden Morgen eine umfangreiche Frühstückskarte bereit hält. ![](https://a.travel-assets.com/ugc/hotel-reviews/95cb3f8c-e18b-4eba-962d-1cd8f00b9f2d-1755818139233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/810aa20c-3991-41d9-8960-cb7c01889b9a-1755818141274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sio 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely staff ##### Sio Stayed 1 night in Aug 2025 ### 8/10 Good #### Derek 4 Aug 2025 Liked: Cleanliness, amenities Quite and in walking distance to city centre ##### Derek Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Stuart 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just what we expected for the price. Thank you. ##### Stuart Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Jane 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pet friendly ##### Jane Stayed 1 night in Jul 2025 ### 8/10 Good #### jodi 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a great little gem. I stayed in a standard room with a QB & SB. It was fine for the night. Ground floor with parking at front door. Comfortable bed. Gorgeous garden and pool area. Also free entry to Strand Gym and Tobruk Baths. Also has pet friendly rooms. Cafe open for breakfast has the basics needed. Friendly staff. Enjoyed my stay after a long flight. Have already booked to stay again. Good value for money ![](https://a.travel-assets.com/ugc/hotel-reviews/0f13ecbc-efff-4cdd-bea7-0aa1fb99d46c-1756380410516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jodi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Elly 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great corporate style hotel! ##### Elly Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Stuart 18 May 2024 Great place to stay ##### Stuart Stayed 1 night in May 2024 ### 10/10 Excellent #### Katie 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Katie Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Christopher 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Best Western hotel in Townsville city ##### Christopher Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Lorean 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was exceptional in assisting me with my needs. ##### Lorean Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Vanessa 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely pool and backyard area. Neat, tidy and helpful staff. ##### Vanessa Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Karri 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool and spa are great. The staff are warm, friendly and flexible ##### Karri Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Rachel 22 Oct 2024 The pool and BBQ area was so relaxing 😌 ##### Rachel Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Elizabeth 17 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved my stay very friendly and clean and tidy. ##### Elizabeth Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Anthony 13 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really clean, lovely staff, would definitely stay again ##### Anthony Stayed 13 nights in Oct 2023 ### 10/10 Excellent #### Adam 20 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Really nice. Great pool, my Son and I loved it. ##### Adam Stayed 2 nights in Nov 2024 ### 8/10 Good #### Gordon 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet, convenient and very helpful staff. Lots of walking/hiking opportunities. Would like to see dining facility open more hours. ##### Gordon Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Kylie-maree 8 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Reception friendly. Fan wasnt working, moved to a downgraded room from one we paid for. ##### Kylie-maree Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Joanne 27 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay so we booked in for an extra night ##### Joanne Stayed 1 night in Jan 2024 ### 8/10 Good #### Catherine 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thank you ##### Catherine Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Gerry 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect place for our vacation. Close to the Townsville CBD and walkable to many places we were attracted to when planning our stay. ##### Gerry Stayed 7 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Fairmont Resort Blue Mountains MGallery Collection](https://www.expedia.co.uk/Sydney-Hotels-Fairmont-Resort-Spa-Blue-Mountains.h522363.Hotel-Information) > > [Mercure Hunter Valley Gardens](https://www.expedia.co.uk/Pokolbin-Hotels-Mercure-Resort-Hunter-Valley-Gardens.h1877968.Hotel-Information) > > [Kangaroo Island Wilderness Retreat](https://www.expedia.co.uk/Karatta-Hotels-Kangaroo-Island-Wilderness-Retreat.h2041654.Hotel-Information) > > [By The Sea Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-By-The-Sea-Port-Douglas.h3024406.Hotel-Information) > > [Villas Málaga](https://www.expedia.co.uk/Malaga-Villas.d312-aaVillas.Travel-Guide-Accommodation) > > [RAC Ningaloo Reef Resort](https://www.expedia.co.uk/Coral-Bay-Hotels-Ningaloo-Reef-Resort.h4257765.Hotel-Information) > > [Lilianfels Resort & Spa - Blue Mountains](https://www.expedia.co.uk/Sydney-Hotels-Lilianfels-Resort-Spa-Blue-Mountains.h872.Hotel-Information) > > [Torquay Foreshore Caravan Park](https://www.expedia.co.uk/Torquay-Hotels-Torquay-Foreshore-Caravan-Park.h6001296.Hotel-Information) > > [Hotels in Hawaii](https://www.expedia.co.uk/Destinations-In-Hawaii.d213.Hotel-Destinations) > > [Mandalay Luxury Beachfront Apartments](https://www.expedia.co.uk/Port-Douglas-Hotels-Mandalay-Luxury-Beachfront-Apartments.h2648804.Hotel-Information) > > [The Lost Camel](https://www.expedia.co.uk/Yulara-Hotels-The-Lost-Camel.h4805954.Hotel-Information) > > [Heritage Trail Lodge Margaret River](https://www.expedia.co.uk/Margaret-River-Hotels-Heritage-Trail-Lodge-Margaret-River.h9624427.Hotel-Information) > > [Rochester Riverside Holiday Park](https://www.expedia.co.uk/Rochester-Hotels-Rochester-Riverside-Caravan-Park.h65341713.Hotel-Information) > > [Sheraton Grand Mirage Resort, Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-Sheraton-Grand-Mirage-Resort.h8065.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Club Wyndham Airlie Beach](https://www.expedia.co.uk/Airlie-Beach-Hotels-Club-Wyndham-Airlie-Beach.h2802992.Hotel-Information) > > [Bannisters Port Stephens](https://www.expedia.co.uk/Soldiers-Point-Hotels-Bannisters-Port-Stephens.h27355893.Hotel-Information) > > [Exmouth Escape Resort](https://www.expedia.co.uk/Exmouth-Hotels-Exmouth-Escape-Resort.h4032424.Hotel-Information) > > [Ozone Hotel Kangaroo Island](https://www.expedia.co.uk/Kingscote-Hotels-Aurora-Ozone-Hotel.h2737459.Hotel-Information) > > [The Copa Cabana at Copacabana](https://www.expedia.co.uk/Copacabana-Hotels-The-Copa-Cabana-At-Copacabana.h33554165.Hotel-Information) > > [The Carrington Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Carrington-Hotel.h474003.Hotel-Information) > > [Wyndham Resort Torquay](https://www.expedia.co.uk/Torquay-Hotels-Wyndham-Resort-Torquay.h1927122.Hotel-Information) > > [Coral Sea Resort](https://www.expedia.co.uk/Airlie-Beach-Hotels-Coral-Sea-Marina-Resort.h1047180.Hotel-Information) > > [Heron Island Resort](https://www.expedia.co.uk/Heron-Island-Hotels-Heron-Island-Resort.h1636471.Hotel-Information) > > [Glamping at Truffle Lodge](https://www.expedia.co.uk/Gretna-Hotels-Truffle-Lodge.h22239606.Hotel-Information) > > [RAC Monkey Mia Dolphin Resort](https://www.expedia.co.uk/Monkey-Mia-Hotels-RAC-Monkey-Mia-Dolphin-Resort.h2650828.Hotel-Information) ### Packages > [United States of America Holidays](https://www.expedia.co.uk/United-States-Of-America.d201.Holidays-City-Breaks) > > [Leicester Square](https://www.expedia.co.uk/Leicester-Square-London-City-Centre.d508411.Attraction) > > [Algeria Holidays](https://www.expedia.co.uk/Algeria.d3.Holidays-City-Breaks)