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Mercure Tours Centre Gare et Congrès

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In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Mercure Tours Centre Gare et Congrès

Mercure Tours Centre Gare et Congrès

4 out of 5

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationVinci International Convention Centre19 min walk
  • Popular LocationParc des Expositions de Tours5 min drive
  • Popular LocationMusee des Beaux-Arts8 min drive
  • AirportTours (TUF-Tours - Loire Valley)9 min drive

About this area

Tours

Located in Tours, Mercure Tours Centre Gare et Congrès is in the city centre and near a train station. St. Julien Church and Priory of Lavaray are local landmarks, and some of the area's activities can be experienced at Caves Cathelineau and Chateau de Nitray. Botanical Garden and Grand Aquarium of Touraine are also worth visiting.
Popular Location

What's nearby

  • Vinci International Convention Centre - 19 min walk
  • Stade de la Vallee du Cher - 4 min drive
  • Parc des Expositions de Tours - 5 min drive
  • Musee des Beaux-Arts - 8 min drive
  • Saint-Gatien Cathedral - 11 min drive

Getting around

  • Tours Station - 18 min walk
  • Tours (TUF-Tours - Loire Valley) - 9 min drive

Restaurants

  • Allo Couscous- La Rose des Sables - 10 min walk
  • Speed Burger - 14 min walk
  • Le Baccara - 15 min walk
  • Le Gambrinus - 15 min walk
  • Parfum Culture - 15 min walk

About this property

Mercure Tours Centre Gare et Congrès

4-star hotel with bar/lounge and business centre
A bar/lounge, a business centre and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. All 92 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find coffee makers and free bottled water.
Mercure Tours Centre Gare et Congrès offers 92 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 11 per night)
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 16.90 per person
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 8 per pet, per night

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.90 per person (approximately)
  • Self-parking fee: EUR 11 per night
  • Pet fee: EUR 8 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gare Tours Centre
Mercure Gare Hotel Tours Centre
Mercure Tours Centre
Mercure Tours Centre Gare
Tours Centre Gare
Accor Tours Centre Gare
Mercure Tours Centre Gare Hotel Tours
Mercure Tours Centre Gare Congrès Hotel
Mercure Gare Congrès Hotel
Mercure Tours Centre Gare Congrès
Mercure Gare Congrès
Mercure Tours Gare Et Congres
Mercure Tours Centre Gare et Congrès Hotel
Mercure Tours Centre Gare et Congrès Tours
Mercure Tours Centre Gare et Congrès Hotel Tours

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 27 out of 136 reviews
5 - Excellent 20%
Rating 4 - Good. 62 out of 136 reviews
4 - Good 46%
Rating 3 - Okay. 29 out of 136 reviews
3 - Okay 21%
Rating 2 - Poor. 16 out of 136 reviews
2 - Poor 12%
Rating 1 - Terrible. 2 out of 136 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Very good location a few minutes walk from the station. There is no restaurant at the hotel but there is a restaurant opposte the hotel and lots of other options close by. The room was very large and comfortable. The heating is either on or off so that was my only slight complaint. Breakfast was excellent with a large choice. All the staff are friendly and helpful.
Stayed 1 night in Jan 2020

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Connected rooms but in small space felt like doors after doors. Sink was clogged so I had to ask front desk to fix it. One of the Half glass wall on tub in the bathroom was half off of the track resulting water leak on the floor
Stayed 1 night in Jan 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
After a very long journey we ended up at your Mercure Hotel in north Tours ,as we had a long journey we asked if we could stay at this hotel not the one in the centre of Tours a very abrupt receptionist said we couldn't she was as unhelpful as could be ,, we offered to pay more, rather than move ,she said she had rooms but this was not possible ,I asked if she could ring the other Mercure but she said she couldn't She then told us that the other Mercure was only 10 mins away ,I explained I did not have any directions and our sat nav was not showing your centre hotel . In her broken English we then attempted to find the other hotel . We did ALL in our power to find the centre hotel and asked many people walking about . Please believe me it took over an hour to find the hotel ,then I was directed around the back of the hotel ,past 3 metal gates and barriers to park .as i had recently had health problems I asked reception to help with my bags, she said she could not and there was no one available. I finally got into my room 1 i/2 hours after leaving your other hotel . Compared to the first hotel this centre one was terrible NO RESTAURANT,NO NICE FACILITIES SUCH AS A SWIMMING POOL ,NO PROPER BAR TO SIT AND HAVE A DRINK ,iT WAS A POOR EXCUSE FOR A MERCURE HOTEL. I have stayed at mercure hotels for pleasure and business for quite a good few years ,I have never complained before ,but this was as bad as it gets. Your staff could not have cared less. I hope you take notice of this .
Stayed 1 night in Jul 2019

2/5 Poor

Liked: Cleanliness
Disliked: Room comfort
Disappointed in Tours
The room was very hot. The air conditioning was not working properly. We were given a fan that did little to improve conditions, but it was better than nothing. Coffee machine was in need of cleaning.
Stayed 4 nights in May 2019