Breakfast, lunch, dinner served; international cuisine
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Reviews of Hotel Milano

4 out of 5
Hotel Milano
via Lungolago Zanardelli, 12, Toscolano Maderno, BS

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 193 reviews" "
Rating 8 - Good. 67 out of 193 reviews" "
Rating 6 - Okay. 28 out of 193 reviews" "
Rating 4 - Poor. 5 out of 193 reviews" "
Rating 2 - Terrible. 4 out of 193 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Hotel was very nice, location was excellent, breakfast was a good selection of warm/cold food. The room had a fantastic view of the lake and main bay. The bathroom could do with some updating replacing the bathroom with a shower cubicle and creating more space.
Stayed 9 nights in Aug 2023

8/10 Good

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel wasn't perfect, but we would still recommend it for the view alone. The hotel has the most glorious views of Lake Garda, so it's worth paying the extra for a lake view room. It is one of the few that has a pool and they provide towels. They could do with extra sunbeds, as some guests had to lay on the grass. The pool area is very shady, so if you want sun you have to keep moving your sunbed around to find a sunny spot. The hotel itself is very pretty, the communal areas are clean and our room was a good size. The negatives were that the bed was rock hard and the pillows weren't much better. The toilet was in an odd position behind the bathroom door, you had to hold the shower in your hand to use it and the shower screen just allowed the water to pour onto the floor. The TV didn't work. There was a small fridge which made the wardrobe hot but didn't keep anything cold. On the plus side the blackout blinds worked well, the aircon was great and we had a safe in the room. The waiting staff are friendly. We had lunch at the hotel a couple of times and had the Caesar salad, which was very good. The hotel is in a good location close to bars and restaurants (we would recommend the San Marco) and opposite the ferry terminal and ticket office. This is a great place to visit for a quiet and chilled break.
Stayed 10 nights in Aug 2023

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the centre of the action. comfortable & cosy room overlooking beautiful old harbour.
Stayed 1 night in Aug 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Room With A View In A Charming Lakeside Town
We booked a room at Hotel Milano last minute when we spontaneously decided to extend a day trip to Lake Garda. We were delighted by the verdent and spacious grounds of the hotel. Some rooms overlook the gorgeous pool, however, ours opened onto the water and enchanting town. We had a large balcony that was perfect for reading and taking in the sites and sounds of Maderno. Our room was spacious and comfortable. Parking was only €5 for the night in the private lot. Our only complaint is the limited pool hours. We had hoped to take a dip around 7:30 pm but the pool was already closed for the day. For summer, this seemed unreasonably early to close the pool.
The view of the lake
The pool
Stayed 1 night in Jul 2022

10/10 Excellent

Charbel

Stayed 1 night in Jul 2022

2/10 Terrible

Lori

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bait and switch.
Do not stay here. I booked for a double superior room with a balcony. I fully paid when I booked. When we arrived we were given an economy room looking at the employees area for laundry and garbage. The window shade was broken. The staff was “smooth” and clearly knew what he was doing. I was given 20 euros back ( after he took the tax out for a second time!) this is a scam by the hotel and I would recommend everyone stay away.
Broken window shade.
View of employee work area.
Economy room
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very friendly staff. Thoroughly enjoyed our stay.
Stayed 8 nights in Oct 2019

8/10 Good

Peter, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the lake with excellent swimming pool. Staff were friendly and helpful.
Stayed 6 nights in Aug 2019

10/10 Excellent

AllyB, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, exactly what I was expecting. A beautiful looking building, with fantastic views. Lovely clean rooms, and extremely friendly staff. Easy onsite parking. A great pool with clean towels for everyone and very comfortable sun loungers. The buffet breakfast had a lovely selection of food and good Italian coffee. An extremely good price and worth every penny. I would 100% recommend the Hotel Milano to anyone wanting a 4 star, typically Italian, experience in beautiful Lake Garda.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Toscolano Maderno - walk to everything. The balcony rooms overlook the beautiful lake. Breakfast is ample and can be eaten in the large, bright dining room or taken outside to poolside.
Stayed 5 nights in Jun 2019

6/10 Okay

Lily

Liked: Cleanliness, property conditions & facilities
Just for one night only
It was ok and not too much good things to talk about it. The TV was so small may as well not to put it there. The bed was very hard. The shower stall is so small that you even can not turn around to wash the other side of your body. No room around the sink to put your tooth brushes and make up there. They charged E$5 for parking and there is room for parking on the street.
Stayed 1 night in Apr 2019

10/10 Excellent

Greg, Eugene., Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very close to bus stop and ferry to Torri.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Wasn't really what I was exspecting
The good points are the location is great, good car park. Nice breakfast and nice pool and grounds. Bad points, we got a superior room, it didn't feel it. The air con did not work, room temp never dropped below 25 degrees the 2 nights we stayed. The shower is useless to anyone above 6ft tall as it is a fixed head and can't be moved. There was a couple of other small things but honestly u was just dissapointed.
Stayed 2 nights in Sep 2018

10/10 Excellent

Heather, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location
We enjoyed a lovely short break at this beautiful hotel. The hotel was clean and nicely decorated and our room perfect with a lovely view of the lake. The pool area also clean and well kept and great bar service. Staff were friendly and helpful. There was a great selection for breakfast and everything was fresh and tasty. Definitely recommend a stay in this hotel.
Stayed 4 nights in Aug 2018

10/10 Excellent

Sharon, Chichester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We had a balcony premium room, Lovely views, cosy beds, really clean and spacious. All the staff were also lovely and great breakfast spread
Stayed 2 nights in Aug 2018

8/10 Good

Anon, England

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location on the lake
Very nice hotel next to the lake with easy access to the ferry. Lovely pool area. The staff were all extremely friendly and helpful. Secure parking is available on site. The breakfast was very good and included a wide choice to accommodate most requirements. The room we had was quite small but extremely clean and had a good sized bathroom. The only downside was that the bedroom window had a metal shutter instead of full curtains which made quite dark and made it feel quite claustrophobic. Unfortunately the bedroom lighting was very limited to compensate for the shutter.
Stayed 4 nights in Aug 2018

10/10 Excellent

Tracy, essex uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent view and lovely sta
The hotel has a lovely view across the bay and is well situated with lots of restaurants. It also has easy access to the ferries which stop right outside. The staff are very friendly and happy to help. They work very hard. Room was very clean and had everything we needed. Only downside was the air conditioning is not very powerful.
Stayed 7 nights in Jul 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location
We really enjoyed our short break here! The hotel itself is in a great location within easy walking distance of restaurants, ferries and a beach. The service was very good and all of the staff were friendly and helpful. We had a balcony which was a great size and the room itself was modern and spacious. We hired a car and found it helpful for getting around (although the ferry terminal is right beside the hotel so a car isn't needed) and the hotel has secure off-road parking. We definitely wouldn't hesitate to go back again!
Stayed 4 nights in May 2018

8/10 Good

KandC, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, great views, good breakfast,nice gardens, parking and a pool. Shame about the lack of interest from the staff on the front desk, it is such a hardship taking money from tourists. All the other staff were friendly and helpful, perhaps if you don’t like dealing with tourists don’t go into this industry.
Stayed 3 nights in May 2018

8/10 Good

David, kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to ferry
Hotel very good, ferry outside good for getting around. Not a lot to do in Maderno though, restaurants limited ok if you like pizza. Suggest car ferry to Torri beautiful town.
Stayed 6 nights in Sep 2017

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it and everything about it
Great location, nice hotel & good breakfasts!
Stayed 4 nights in Aug 2017

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel on the Lake
The perfect relaxing getaway! Balcony is definitely worth the extra money. Pool is clean and well maintained. Pool chairs could be upgraded but still do the trick (ran into two that lost the wheels when I tried to move them). Breakfast buffet was quite good. Regular buffet style with decent choices and quality meats. Internet worked very well and even extended to the far side of the pool. You could order drinks poolside and charge to the room, which was convenient. Hotel staff was informed and mostly pleasant. Hotel location is within walking distance to several different restaurants and a lakeside beach. Room was small but comfortable; came with a refrigerator which was nice. Could use a garbage can in the main room (only one was located in the bathroom). PROS: Great view, good breakfast, quiet and relaxing pool. CONS: Other guests would 'reserve' pool beds with towels first thing in the morning and then go eat breakfast which is both rude and annoying. Not sure what could be done about it, but maybe put a sign saying towels will be removed after 10 minutes of absence to make sure pool beds are open for guests who are actually AT the pool.
Stayed 1 night in Jul 2017

10/10 Excellent

dixie, northants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Lovely position on the lake. Close to all amenities. Friendly staff, lovely pool and gardens. A very relaxing holiday.

8/10 Good

Gordie, Nairn;UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel / Location Experience
Lovely Hotel , pleasant staff ,great location and Ferries right outside Hotel

6/10 Okay

Charlene, London

Liked: Cleanliness
Good location and did the job
Stayed here for 10 days in August. Perfect location near the Lake and restaurants. Disappointed to find a small and dark room when they advertised their incredible Lake view rooms. Weren't given much time or understanding from the staff when we asked if there was another room we could move to. The room was clean though and the cleaner in particular was amazing! The pool area was lovely and they do provide towels. However it can be very noisy as right on the road with people, the tourist train bell and the half hourly church bells! Got to get there early for the best beds as quite a few of them are in the shade all day.

10/10 Excellent

Maz, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
A lovely family run hotel situated perfectly overlooking Lake Garda. There are breath taking views. The staff are very helpful and friendly. The hotel is close to a supermarket, numerous restaurants and cafes. I would recommend staying at this hotel.

10/10 Excellent

Sarah, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
The hotel is the best hotel in Maderno. It is located opposite the lake with amazing views. It is small with only 43 rooms, so it is really relaxed, chilled and friendly. I felt very much at home and if I was to return to Maderno I would only stay at Hotel Milano. The only reason I gave a 4 instead of a 5 for the room comfort, is because the rooms are very small, plus the shower was very small and I struggled to shower without hitting my elbows on the shower door. The hotel is so well priced that I feel like we got good value for money.

8/10 Good

Margaux, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel facing lake in the heart of town.
This is a lovely period hotel with a personal touch. The staff were friendly and helpful. It had more of the feel of a luxury boutique hotel. The views from the rooms balcony were stunning across the lake and town. It was like staying in a large private house. It did not feel crowded and is best suited for couples looking for a hotel that is not full of children.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel situated close to all amenities
relaxing quiet resort away from the hustle and bustle but within easy distance by ferry or bus to other resorts .

10/10 Excellent

Alison, Royal Wootton Bassett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to local amenities
Really enjoyed our stay at the Hotel Milano which is situated within easy walking distance to all the local amenities. The room was very clean, the bed comfortable and towels were changed daily. The breakfast was good and perfect for our needs. The outdoor pool area was comfortable and relaxing. The pool is not heated but did not put us off enjoying the pool, it was fine. Hotel staff were low key but helpful and polite when approached. We would be very happy to go back.

10/10 Excellent

Anja, Innsbruck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from balcony, great pool, toiletries do not match standards however

10/10 Excellent

Sam, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful setting
We recently stayed at the Hotel Milano for my birthday and were very impressed. Our room was spacious, clean and elegant, in fact everything we had hoped it would be, and the dual aspect balcony afforded us excellent views of the stunning scenery. The lake and mountains literally take your breath away. The staff and management are very friendly and welcoming, and take great pride in making your visit memorable for the right reasons. There were four of us in our group and we're already planning our next trip to Lake Garda.

8/10 Good

Bill, Farnham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Maderno and visiting Lake Garda.
The hotel was ideally situated close to the ferry terminal and main lake road. There were the usual cafe's, bars and pizzeria's available. The walkways were extensive for walking or cycling to local villages etc. The ferries went to the main resorts on the lake although timings may be an issue. I would suggest hiring a car from Verona airport if you are keeping to a budget as local car hire costs,taxi's and ferries can mount. 

8/10 Good

Angie, England

Liked: Cleanliness
Good hotel with fantastic views of the lake
Not a good start as easyJet flight was very delayed which meant we missed our pre booked taxi, very costly for taxi to hotel on Easter Sunday!! Room was comfortable but no extras, no tea/coffee facilities, no information in the rooms for phone, air conditioning, places of interest etc. Had to move furniture to open drawers in wardrobe. Bathroom spotlessly clean. Breakfast was plentiful. We were out of season so not many staff around, overall very nice and would go back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Beautiful area.

6/10 Okay

Andrew, England

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointed
This was the only disappointment on our 2 week trip, the reception,the staff and service were poor and the carpet in the room was stained. The location by the lake could not have been better but the negatives made us feel that we were not really wanted at the hotel. We found out later that the hotel was getting ready to close for the winter.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly
Lovely hotel, friendly staff and very conveniently located for the ferries and restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super boutique style hotel
Super boutique style hotel close to all the shops and beach and handy if you are traveling by bus as it's only a couple of minutes walk to the bus stop. The Breakfast is average, not much choice with hot food. I booked 3 rooms for my family and we had balcony view room which we were very pleased with. The pool is not heated but we were fine as it was a very warm day and a much need dip in the pool was great. Be aware, this hotel does not have any ironing facilities and so it can improve on that front. Overall, we had a lovely stay for 1 night.

10/10 Excellent

H, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with lovely staff.
The hotel was really lovely & the staff were always friendly & helpful. We would definitely go back. We had a great room with a balcony looking over the pool & the lake. The view was incredible.

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel overlooking the lake
Great hotel in a fantastic location. Recently refurbished and rooms were very clean. We had a room with a balcony that overlooked the lake and had excellent views of the August firework display. It was very hot during our stay but the air conditioning was very efficient and the swimming pool was great. We used it as a base to walk up into the mountains and to take boat trips to other towns

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Reservation
When we arrived, the receptionist did not have our Expedia reservation which was made 6 months in advance. He dismissed our problem and complained that he would have to pay the Expedia commission.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view over the lake from the balcony room.
Pleasant, helpful staff, very clean air conditioned room, comfy bed, good access, nice pool, ticked all of our boxes for a very enjoyable stay, would recommend and definitely stay again.

6/10 Okay

jen, london

Disliked: Staff & service
Very unfriendly staff. Not helpful!! Irritated if we asked for anything. Food ok.

6/10 Okay

40yr old couple, Essex, UK

Liked: Cleanliness
Great lakeside location handy for the ferries
The Hotel Milano is a pleasant hotel, very clean and well positioned by links on Lake Garda. The staff reception staff were pretty dry, not overly welcoming or forthcoming but they did everything we asked of them (booking us taxi transfers to airport, fixing a light in our room straight away) the waiter at breakfast was a very pleasant jolly chap. The room, as the rest of the hotel was very clean but had no personality; no pictures on the walls (same for the corridors; no artwork or flowers on the side tables or anything to soften the room. There were no tea/coffee facilities in the room (which we have learned is quite typical for Italy). The bar and pool area were very well kept and again very clean. we would stay again if we came back to the area but would just love to see a bit more of a welcome.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Couldn't be more perfect.
Great location, facilities and laid-back atmosphere. Definitely worth a revisit which we are planning already! Admittedly we ate out every evening so cannot comment on dining experience, but breakfasts were fine and service friendly.

4/10 Poor

Deb, Norfolk

Disliked: Staff & service
Lovely views.
We stayed here last week for 1 night on our journey across Italy. The location was lovely, we did pay extra to have a room with a balcony overlooking the lake which was well worth it. The bathroom was spacious and clean and had a shower screen and head...although this was attached just above the taps in the middle of the bath and therefore had to be held to shower...strange! We were very disappointed with the breakfast. Several of us were not allowed to sit in the main dining room and enjoy the views like the other guests, we tried to sit by the window and was ushered into a side room...maybe we were the people checking out that day? The guests in the main dining room were already being asked to order their evening meal for that night. On checkout my husband presented his card to pay and was promptly told they preferred cash!

8/10 Good

Scott&Becky, H

Liked: Staff & service, property conditions & facilities, room comfort
Fabulous location
Beautifully situated right on the edge of lake Garda, well worth requesting a room with balcony. Rooms clean but the toilet was over vigorous so splashed the floor each time flushed! En suite had a well powered shower but no bath, room good size. Staff friendly and helpful. Lovely outdoor pool with towels provided. Bar expensive so we chose to source food and drink elsewhere. Breakfast mediocre quality, reasonable selection. Toscalano-Maderno was wonderful and exceeded our expectations from previous reviews; a small peaceful town, ideal for a relaxing holiday. There were plenty of cafés and restaurants and on Thursday to Saturday nights there were live music performers scattered outside the cafés in abundance!