Torre El Cielo Lookout

Very safe and comfortable hotel. If you are traveling to Colombia for the first time this is a great choice. Great location and walkable to shops and food. Easy to organize rides and not too far from the airport.

Decent hotel but fell short in some significant ways. The check-in experience was idiotic, the woman kept misspelling my name despite having my passport in front of her. I ended up having to fix it myself on the computer which was unacceptable. Same story with my phone number, generally the more times people make me repeat the same thing, the less they are listening. Also I speak fluent Spanish and English so it’s not like there was a language barrier. The room was clean but the sink was poorly designed and leaked water all over the wooden floor every time I used it. Other than that, all was good. Nice breakfast, good location and helpful staff for the most part. With some slight improvements, it could have been a much better experience.