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"Clean"

"I stayed In Room 324 stains on the floor carpeting pretty dirty I thought. "

"Such helpful staff"

"The room was clean. I like the setup of the room. Breakfast was pretty good. "

"AC worked great. Clean and maintained. Parking was well lit and safe. Friendly an knowledgeable staff. Dining was so close you could walk."

"Clean room, friendly staff, great breakfast! The areas outside the rooms are a bit worn fun and the ac in the hallways weren’t working but inside the room was clean and ac was awesome! Super affordable! "

"Everything was great until I found medication in the bed. Supervisor has been called and he apologized hundred timeshe. Also, he promised me that housekeeping supervisor will call me to follow up, but they never called me."

"The wifi was so unstable that I could not take a video call. I usually take the stairs instead of the elevator but the stairwells are very dirty and sketchy. There was only one elevator working."

"My stay at Extended Stay America Premier Suites - Reno - Sparks was unfortunately very disappointing. The noise level throughout the night was extremely disruptive, and the walls seemed very thin, making it difficult to get any rest. The bed was also very uncomfortable. The worst part of the experience happened around 4:30 AM when I was woken up by someone entering the building yelling and screaming while staff threatened to call the police. It created an unsafe and stressful environment and completely ruined the night’s sleep. Overall, the stay was far below expectations, and I would not choose to stay here again."