Title: Hotel Tonala Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tonala Hotel in Tonalá with 24-hour front desk and restaurant ![Front of property](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/bed75a56.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/41012ff5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/0a436b73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/b0ef7b4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Triple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/41f85d52.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Tonala welcomes guests with a vibrant atmosphere and international dishes at La Terraza restaurant. Enjoy in-room WiFi, relax on the garden terrace, and benefit from amenities like tour assistance, luggage storage, and rejuvenating spa services. 7.4 Good ## Popular amenities - Room service - Breakfast available - Laundry - 24/7 front desk - Housekeeping - Parking included ## Room options ### Check availability for these dates # Tonight [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 24 - Sept 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Standard Single Room, 1 Double Bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/8a417da5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Double Bed ### Highlights Air conditioning Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ![Signature Double Room, 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/850a8c04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Design Triple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/0c81dba9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Triple Room ### Highlights Air conditioning Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 5 - 2 Double Beds and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTonala-Hotels-Hotel-Tonala.h35490183.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTonala-Hotels-Hotel-Tonala.h35490183.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.09222%2C-93.75530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9pUdwvc4bJ7iyDTsuiQtdT0dr4E=) 172 Av Hidalgo Las Ánimas, Tonalá, CHIS, 30500 #### What's nearby - La Sepultura Biosphere Reserve - 17 min drive - 7.2 miles - Iglesia Vieja - 20 min drive - 8.1 miles - Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 24 min drive - 16.3 miles #### Restaurants - ‪El Gallito In - ‬12 min walk - ‪La Burguesa - ‬15 min walk - ‪Mercado Público Manuel Larráizar - ‬7 min walk - ‪El Hipertaco - ‬10 min walk - ‪M-Force Palapa - ‬12 min walk ## About this property ### Hotel Tonala Property highlights A free daily manager's reception, a terrace and a garden are just a few of the amenities provided at Hotel Tonala. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, La Terraza, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Buffet breakfast (surcharge), luggage storage and 1 meeting room - A 24-hour front desk, a water dispenser and coffee/tea in reception Room features All guest rooms at Hotel Tonala have comforts, such as air conditioning, as well as Other amenities include: - Bathrooms with rainfall showers and free toiletries - 30-inch flat-screen TVs with cable channels ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 80 for adults and MXN 60 for children - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - La Terraza ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Garden - Terrace ### Spa - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 30-inch flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 80 for adults and from MXN 60 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Tonala Tonalá Hotel Hotel Tonala Tonalá Tonalá Hotel Tonala Hotel Hotel Hotel Tonala Tonala Tonalá Hotel Tonala Tonalá Hotel Hotel Tonala Tonalá Hotel Hotel Tonala Tonala Hotel Tonala Tonala Tonala Hotel Tonala Hotel Hotel Hotel Tonala Hotel Hotel Tonala Tonala Tonalá Tonala Hotel Tonala Tonalá Hotel Hotel Tonala Tonalá Tonalá Hotel Tonala Hotel Hotel Hotel Tonala Tonala Tonalá Tonala Hotel Tonala Hotel Hotel Tonala Tonalá Hotel Tonala Hotel Tonalá ## Frequently asked questions ### Is Hotel Tonala pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Tonala? > Self-parking is free at this property. ### What time is check-in at Hotel Tonala? > Check-in start time: 1:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Tonala? > Checkout is at 11:30 AM. ### Where is Hotel Tonala located? > Situated in Tonalá, this hotel is 8.1 mi (13 km) from La Sepultura Biosphere Reserve and 8.8 mi (14.2 km) from Iglesia Vieja. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Tonala Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 7.6 Staff & service ### 8.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 11 8 - Good 9 6 - Okay 6 4 - Poor 1 2 - Terrible 5 ### 10/10 Excellent #### Luis 2 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice clean hotel and staff very friendly ##### Luis Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Leslie 23 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very accommodating and super helpful, nice, and friendly. ##### Leslie Stayed 1 night in Aug 2023 ### 8/10 Good #### Steve 12 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Off street parking can walk to plaza. Small NYC type room. Clean. ##### Steve Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Octavio 27 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Muy mala calidad ##### Octavio Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Renato 26 Feb 2025 ##### Renato Stayed 1 night in Feb 2025 ### 10/10 Excellent #### LIDIA MARA 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy bien todo ##### LIDIA MARA Stayed 1 night in Jan 2025 ### 8/10 Good #### Gabriela 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Volveria a hospedarme sin duda... ##### Gabriela Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Daniel 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bueno Muy bueno ##### Daniel Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ruben 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación uena ##### Ruben Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Teresa 8 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada ##### Teresa Stayed 4 nights in Mar 2024 ### 8/10 Good #### Wendy Roxana 8 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VOLVERIA A QUEDARME MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN ##### Wendy Roxana Stayed 1 night in Apr 2024 ### 8/10 Good #### Francisca Isabel 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio ##### Francisca Isabel Stayed 2 nights in Mar 2024 ### 8/10 Good #### Rigoberto 28 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento ##### Rigoberto Stayed 2 nights in Jan 2024 ### 6/10 Okay #### jose luis 12 Jan 2024 ##### jose luis Stayed 2 nights in Jan 2024 ### 8/10 Good #### Leónidas 20 Dec 2023 ##### Leónidas Stayed 1 night in Dec 2023 ### 6/10 Okay #### Alex 21 Apr 2022 Disliked: Amenities, property conditions & facilities ##### Alex Stayed 1 night in Apr 2022 ### 6/10 Okay #### Raul 7 Jan 2022 Liked: Cleanliness Disliked: Staff & service No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día. ##### Raul Stayed 4 nights in Dec 2021 ### 2/10 Terrible #### gerardo 3 Jan 2022 ##### gerardo Stayed 1 night in Jan 2022 ### 10/10 Excellent #### geovanny 4 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### geovanny Stayed 2 nights in Nov 2020 ### 6/10 Okay #### Sergio 1 Nov 2020 Liked: Cleanliness ##### Sergio Stayed 1 night in Oct 2020 ### 6/10 Okay #### Sergio francisco 2 Mar 2020 ##### Sergio francisco Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 12 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time! ##### Verified traveller Stayed 2 nights in Jan 2020 ### 4/10 Poor #### Verified traveller 1 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 30 Dec 2019 Liked: Cleanliness, room comfort ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 8 Dec 2019 ##### Verified traveller Stayed 1 night in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)