Tommaso Natale - Sferracavallo Holidays from £136

This is not a 4 star hotel. I had a nice room and the staff is helpful. Breakfast is mostly sweets, no fruit. The elevator near my room makes loud groaning noises when in use. But the location is poor, some distance from the tourist area down twisted poorly maintained streets. I got lost twice trying to find it again. Taxis charge 20 euros to take you less than a mile to the main tourist area. Nearby restaurants are for locals with nothing in English. I just can't recommend it because of the location. Otherwise OK.

We are so glad we choose this hotel for our visit to Palermo. The perfect location as it is literally right in the city center, within walking distance to everything. It is a beautiful, older, renovated building with wonderful architectural details and plesant surprises around every corner. The front desk staff were very friendly and accommodating, and were very helpful in arranging transportation and special requests. The rooms are well-sized, very clean, and the beds, linens and pillows of high quality. The air conditioner runs quiet, and the bathroom and shower are large and we'll appointed As if all of that weren't enough, the rooftop restaurant and bar provide fantastic views of the city. And lastly, the breakfast buffet was well above average and a solid value Very highly recommended

Very friendly and helpful owner who goes out of his way to make your stay pleasant. Freshly baked bread and cakes in the morning and an extensive breakfast. Road at the front can have traffic noise and we swapped ours. House is full of antiques and that is either your style or not. Room comfortable with a good bed. Overall quality experience.

Uniquely charming old Palazzo ideally located within a few minutes walk of many Palermo attractions. Small common area is just outside the rooms, a good place to enjoy tea, coffee, fruit and biscuits, and to meet other guests. Good restaurant suggestions. Room quiet despite busy neighborhood. Older or less able guests need to know that access is possible only via outside staircase, expect no help with bags.

Loved our stay at massimo. In a greatly location, right across from the opera house. Great bfast provided each morning. Good, clean room of good size. Staff very accommodating. The entire place is older and could use a refresh but very clean. I would recommend to anyone looking for a wonderful place in great location