Rooftop terrace

Reviews of Hotel Carlos V

3 out of 5
Hotel Carlos V
Plaza Horno Magdalena, 4, Toledo, Toledo

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 867 reviews" "
Rating 8 - Good. 348 out of 867 reviews" "
Rating 6 - Okay. 67 out of 867 reviews" "
Rating 4 - Poor. 22 out of 867 reviews" "
Rating 2 - Terrible. 8 out of 867 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitcho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of town. Room is spacious and clean. Has a roof top bar with a view. .
Stayed 3 nights in Mar 2024

10/10 Excellent

George, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view from my room on the 4th floor
Stayed 1 night in Mar 2024
Response from Judith (Dirección) on 18 Mar 2024
Thank you so much for your time reviewing our hotel.Hoping see you soon,

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. The staff was very helpful with ideas for places to go and how to do it. Excellent amenities, including a great breakfast, particularly considering the reasonable price.
Stayed 2 nights in Feb 2024
Response from Judith (Dirección) on 23 Feb 2024
Thank you so much for your time reviewing our hotel.See you soon

10/10 Excellent

Kevin, River Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room photos accurately portrayed the property. Staff were courteous and accommodating.
Stayed 1 night in Feb 2024
Response from Judith (Dirección) on 19 Feb 2024
Dear Kevin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is convenient to everything
Stayed 3 nights in Feb 2024
Response from Judith (Dirección) on 19 Feb 2024
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Its located close to the main attractions.
Stayed 1 night in Feb 2024
Response from Judith (Dirección) on 12 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights in this nice hotel. Nice room, friendly and helpful staff, good restaurant, walkable distance from good restaurants and cathedral. A must do is to go to the rooftop looking out over the city. Go up and get pictures at sunset of the cathedral.
Stayed 2 nights in Jan 2024
Response from Judith (Dirección) on 2 Feb 2024
Thank you so much Anne for such a nice review.Hoping see you soon

10/10 Excellent

Cherie

Travelled with partner
Great location near all attractions. Roof top bar has amazing views. Very clean. Staff very friendly. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Judith (Dirección) on 10 Jan 2024
Thank you for your time in reviewing our hotel so positively. We are waiting for you back

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Close to sightseeing, restaurants, and transportation.
Stayed 2 nights in Jan 2024
Response from Judith (Dirección) on 11 Jan 2024
Thank you so much for your reviewRegards,

10/10 Excellent

Rosalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Judith (Dirección) on 30 Dec 2023
Gracias por tu tiempo en valorar tan positivamente nuestro hotel.Hasta pronto

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toledo at Christmas
Our stay in Toledo was magical, the city is so beautiful at Christmas. This was great hotel, near main plaza. The rooftop bar is lovely for a great view of the city while enjoying a drink or coffee. On Christmas Eve all restaurants close early. We were able to buy some sandwiches, sodas, and a can of soup from a market nearby. Raquel, the hotel clerk was so kind to heat the soup for us, and found a bowl and 2 spoons; she saved us and we were able to have a humble but filling Christmas dinner in Toledo thanks to her. We are so grateful.
Stayed 2 nights in Dec 2023
Response from Judith (Dirección) on 30 Dec 2023
Thank you very much for your time in rating our hotel so positively.What a nice review!We will continue working to surprise you again on your next visit.see you soon

10/10 Excellent

Lyle, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff.
Stayed 1 night in Nov 2023
Response from Judith (Dirección) on 15 Nov 2023
Thank you so much. Your feddback it is important for us!. Hoping see you soon.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tile hallways put guests at the mercy of late arriving or early departing neighbors. They echo and are quite loud. That said, the good ourweighs the bar and the West facing upper floor rooms have stunning views. Staff was helpful. Parking is a challenge, but rewarding once you figure it out. We packed our next days clothes in our day packs and left the luggage in the closest commercial garage. All was well, and the hotel provides a slight discount for the parking garages.
Stayed 1 night in Oct 2023
Response from Judith (Dirección) on 31 Oct 2023
Thank you so much for your positive review about our hotel.Hoping see you soon!

10/10 Excellent

Khan, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with a great staff. Spacious breakfast room as well.
Stayed 2 nights in Oct 2023
Response from Judith (Dirección) on 13 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the highest point of the old town. Beautiful surrounding. Clean, good service. No coffee machine in the room.
Stayed 2 nights in Oct 2023
Response from Judith (Dirección) on 10 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Toledo
Great hotel in the middle of Toledo with a great rooftop restaurant with fantastic views. Very comfortable large room for a very reasonable price. A little tricky to get to & park, but manageable & well worth the central location.
Stayed 1 night in Sep 2023
Response from Judith (Dirección) on 1 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in a very convenient location, close to heart of the town but not noisy. The staff were lovely and very helpful. The best part is the rooftop bar - the view is spectacular, especially at sunset. My room was comfortable though it only had one window facing the interior of the building which you need to leave shut for privacy. I'm sure the more expensive rooms have nicer outlooks. I would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Judith (Dirección) on 21 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Graham

Stayed 2 nights in Aug 2023
Response from Judith (Dirección) on 11 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable experience staying in the hotel. I have mobility issues and found it difficult getting in/out of the bath to shower.
Stayed 2 nights in Aug 2023
Response from Judith (Dirección) on 4 Sept 2023
Muchas Gracias por tu comentario positivo acerca de nuestro hotel! Nos alegra que hayas disfrutado tu estancia con nosotros y esperamos poder pronto verte de vuelta. Nos ponemos a trabajar para ser merecedores de un 10 en vuestra próxima visita :)Hasta prontoEquipo de AnfitrionesHotel Carlos V

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location.
Stayed 1 night in Aug 2023
Response from Judith (Dirección) on 30 Aug 2023
Gracias Veronica por tu tiempo en valorar tan positivamente nuestro hotel. Hasta pronto

10/10 Excellent

Pilar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Judith (Dirección) on 28 Jun 2023
Thank you so much for such a nice reviewHoping see you soon again.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building. Lovely staff.
Stayed 1 night in Jun 2023
Response from Judith (Dirección) on 26 Jun 2023
Thank you so much for a such great review.Regards,Hotel Carlos V

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice for a Visit to Toledo
Nice hotel very well located for touring central city Toledo. Room was comfortable and very clean. Staff were helpful in suggesting places to see and answering questions.
Stayed 4 nights in May 2023
Response from Judith (Dirección) on 6 Jun 2023
Thank you so much for a such nice review.Hoping see you soon.

10/10 Excellent

efren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff.
Stayed 1 night in Jun 2023
Response from Judith (Dirección) on 4 Jun 2023
Gracias por su tiempo en valorar tan positivamente nuestro establecimiento :)Les esperamos en su próxima visita a Toledo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, easy walk to cathedral, the square and many restaurants. The front desk staff spoke excellent English and were friendly and helpful. Nice roof top bar to watch the sunset over the cathedral. The thing that impressed me most about the hotel though was the cleaning staff. The hotel was spotless. Our room was thoroughly cleaned during our stay. The only thing I would recommend is to add a recycle bin in the room.
Stayed 2 nights in May 2023
Response from Judith (Dirección) on 25 May 2023
We are so grateful about such a nice review.Waiting for your visit again.Regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The roof top view was incredible!!!
Stayed 2 nights in May 2023
Response from Judith (Dirección) on 15 May 2023
Thank you so much for your feedback.Waiting for you agianRegards

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Carlos V. The location was perfect - very close to the main plaza and restaurants. The room was very clean and quiet. The Azotea rooftop bar has awesome views and great drinks/food. (Make a reservation for dinner because it’s popular!) We really liked this hotel and will definitely stay here again next time we’re in Toledo!
Stayed 7 nights in Apr 2023
Response from Judith (Dirección) on 2 May 2023
Gracias por compartir un comentario tan positivo sobre nuestro establecimiento. Nos ayuda a seguir trabajando.Les esperamos en su próxima visitaFeliz día

10/10 Excellent

Augusto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, especialmente su ubicación. Cuartos acorde al precio
Stayed 3 nights in Apr 2023
Response from Judith (Dirección) on 28 Apr 2023
Muchas gracias por un comentario tan positivo sobre nuestro establecimiento. Les esperamos en su proxima visita a Toledo

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Judith (Dirección) on 20 Mar 2023
Gracias por una valoración tan positiva sobre nuestro establecimiento :)Hasta la próxima

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Judith (Dirección) on 13 Mar 2023
Muchas gracias por compartir un comentario tan positivo sobre nuestro establecimiento, nos ayuda a seguir en la misma linea.Les esperamos en su próxima visita a la ciudad de Toledo.

10/10 Excellent

Juliana

Stayed 1 night in Nov 2022
Response from Judith (Dirección) on 23 Dec 2022
Gracias por una valoración tan positiva sobre nuestro establecimiento. Les esperamos de nuevo pronto

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. We stayed here several days. Close to what you want to visit, close to taxis. The breakfast is great and a decent price. The roof bar is very cool. Seemed expensive for dinner. Front desk are great :) Next time I come to Toledo, we’re definitely staying here.
Stayed 2 nights in Oct 2022
Response from Judith (Dirección) on 26 Oct 2022
Thank you so much for such a positive feedback about us. We are happy you have enjoyed your stay, Waiting for you soon.Regards from Toledo

8/10 Good

Mio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful roof top bar.
Stayed 1 night in Aug 2022
Response from Judith (Dirección) on 12 Sept 2022
Thank you so much for your time in valorate our hotel. We are so glad to know you have had a nice stay.Regards

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Great room, amazing location, walking distance from everything but still quiet and peaceful.
View from the rooftop bar
View from the rooftop bar
Stayed 1 night in Aug 2022
Response from Judith (Dirección) on 21 Oct 2022
Thank you so much for your positive feedback. Waiting for you again.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of Convenience
I am so glad I stayed at Carlos V. It was super convenient, within walking distance of everything: plaza, food, shops, tourist attractions. The staff super friendly and helpful. Everything was very clean
Stayed 1 night in Jun 2022
Response from Reception. on 3 Jul 2022
Thank you for choosing us.

10/10 Excellent

ADRIANA, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient close ti everything staff amazing room was super large with a great bathroom room was quiet and beds comfortable and big. The terrace has breathtaking views and awesome drinks!
Stayed 2 nights in Jun 2022
Response from Judith (Dirección) on 30 Jun 2022
Muchas gracias por su bonito comentario. Nos alegra que haya disfrutado su estancia con nosotros y esperamos que vuelva pronto. Feliz día

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was so nice and helpful!!! And we loved the breakfast!
Stayed 1 night in May 2022
Response from Judith (Dirección) on 13 Jun 2022
Thank you so much for your feedback. Hoping see you soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Toledo, good price. room is decent, bathroom is very clean with small refrigerator and safe, good location, convenient to everywhere but quite, nice view roof terrace with great views. will stay there again if back to Toledo
Stayed 2 nights in May 2022
Response from Judith (Dirección) on 13 Jun 2022
Thank you so much for your feedback. Waiting for you next time you come to Toledo. Regards

8/10 Good

Robert

Stayed 1 night in Apr 2022
Response from Recepción. on 8 May 2022
Thank you for choosing Hotel Carlos V ***. We hope you will visit us in the future.

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and fast check in
Stayed 2 nights in Mar 2022
Response from Hotel Carlos V ***. on 12 Apr 2022
Thank you very much for choosing us, we hope to have you on future occasions.

10/10 Excellent

Juan

Stayed 1 night in Feb 2022
Response from Recepción. on 28 Feb 2022
Muchas gracias, hasta pronto.

4/10 Poor

Marc

Disliked: Staff & service
Clean basic hotel with bad employees.
The hotel was located in a very convenient location, however the service was abysmal. The first lady at the desk was actually very pleasant and helpful but our room was not ready for three hours. When we returned the man who checked us in was rude, snotty and not at all helpful. The room was basic with one of the smallest tvs i have ever seen in a hotel. The beds were fine although there was no top sheet, just a bottom fitted sheet and a thin bed spread
Stayed 1 night in Dec 2021
Response from Recepción on 4 Jan 2022
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

2/10 Terrible

Artemio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Carlos V, Toledo on 19 Nov 2021
Muchas gracias por contar con nosotros. Le esperamos en otra ocasión. Un saludo,

10/10 Excellent

Rebekah

Stayed 1 night in Oct 2021

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable beds
Very uncomfortable beds
Stayed 1 night in Sep 2021
Response from Hotel Carlos V, Toledo on 25 Oct 2021
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hotel Carlos V, Toledo on 21 Sept 2021
Gracias por quedarse con nosotros. ¡Agradecemos sus comentarios!

10/10 Excellent

Oscar

Liked: Property conditions & facilities, room comfort
Nice hotel - great location
Great location!
Stayed 2 nights in Sep 2021
Response from Recepción on 20 Sept 2021
¡Muchas gracias por elegirnos! Esperamos poder servirle nuevamente.

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Carlo V
Los empleados del ceck in muy amables y bien dispuestos. Muy limpio , El desayuno es muy bueno y completo
Stayed 2 nights in Aug 2021
Response from Recepción on 20 Sept 2021
¡Muchas gracias por elegirnos! Esperamos poder servirle nuevamente.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Tiny room, very little room to move around and the bathroom was not much better, view from room dreadful.
Stayed 2 nights in Aug 2021
Response from Recepción on 20 Sept 2021
Muchas gracias por contar con nosotros, esperamos que en otra ocasión nos haga llegar su descontento y esté en nuestra mano poder ayudarle, así podremos hacer que su estancia sea de lo más agradable. Que tengan un feliz día.