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Reviews of Best Western Falcon Plaza

2.5 out of 5
Best Western Falcon Plaza
1450 E Wooster St, Bowling Green, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews" "
Rating 8 - Good. 298 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at check in. Room immaculate. Hotel a little dated but bed very comfortable. Bed linen great and comfortable pillows.Bathroom tub/ toilet area a little cramped but satisfactory. Good selection for breakfast and very clean. Would stay again if in the area. Also, let us check in early so we could get ready for the wedding we were going to! Thanks
Stayed 1 night in May 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Quiet. Very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, staff was polite and friendly, room was clean and comfortable
Stayed 1 night in Apr 2024

8/10 Good

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a place close to BGU and hotel was perfect for student orientation visit. The only draw back was that the stairs to the 2nd floor were steep and difficult to navigate with luggage.
Stayed 1 night in Mar 2024
Response from Nichole on 16 Apr 2024
Hello Kristen,Thank you for reviewing us on Expedia! We're happy you enjoyed your stay, and will make every effort to ensure first-floor room placement for your next BG visit :)

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Apr 2024
Response from Nichole on 16 Apr 2024
Hello Justin,Thank you for reviewing your recent stay with us, and for your kind comment about our cleanliness! We're happy you enjoyed your BG visit, and hope to see you again soon :)

10/10 Excellent

San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming and friendly
Stayed 1 night in Mar 2024
Response from Nichole on 16 Apr 2024
Hello Heather,Thank you for reviewing us on Expedia, and for your kind comment about our staff! We're happy you enjoyed your BG stay, and we hope to see you again soon :)

8/10 Good

Starr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’ll go through less tissue if you get better quality. Have to use 3 at a time just to not leak snot through to my hands. Window seal wouldn’t allow window to close completely. The window was the reason for a lost star.
Stayed 1 night in Mar 2024
Response from Nichole on 16 Apr 2024
Hello Starr,Thank you for taking the time to review us on Expedia, and for your thoughtful comments. We have fixed the seal on your room's window :) We hope to see you again soon!

10/10 Excellent

Charis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a last minute stay, this hotel was very accommodating. Very nice staff.
Stayed 1 night in Mar 2024
Response from Nichole on 11 Mar 2024
Hello Charis,Thank you for your kind review! We're happy you enjoyed your stay with us, and we hope to see you again soon :)

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 11 nights in Feb 2024
Response from Nichole on 19 Mar 2024
Hello Brian,Thank you for taking the time to review us on Expedia, and for your kind comment about our staff! We're happy you enjoyed your BG visit, and hope to see you again soon :)

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only draw back we didn’t receive toilet paper when cleaning person cleaned the room
Stayed 2 nights in Mar 2024
Response from Nichole on 4 Mar 2024
Hello Christine,Thank you for reviewing our property on Expedia! We have spoken with the housekeeping team about your experience, that we might better take care of our Guests :) We're happy you otherwise enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast were amazing.
Stayed 2 nights in Mar 2024
Response from Nichole on 4 Mar 2024
Hello David,Thank you for reviewing us on Expedia, and for your kind comments about our staff and breakfast! We're happy you enjoyed your stay, and we hope to see you again soon :)

8/10 Good

Norm

Stayed 1 night in Mar 2024
Response from Nichole on 30 Mar 2024
Hello Norm,Thank you for taking the time to review us on Expedia! We're happy you enjoyed your stay, and we hope to see you again soon :)

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and nice breakfast
Stayed 4 nights in Feb 2024
Response from Nichole on 3 Mar 2024
Hello Francisco,Thank you for reviewing us on Expedia, and for your kind comment about our staff and breakfast! We're happy you enjoyed your stay, and we hope to see you again soon :)

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained.
Stayed 2 nights in Feb 2024
Response from Nichole on 28 Feb 2024
Hello Benjamin,Thank you for reviewing us on Expedia, and for noticing our Housekeeping and Maintenance team's excellent work! We're happy you enjoyed your stay, and we hope to see you again soon :)

10/10 Excellent

Rocky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great breakfast, quiet except for the train but that didn't last long.
Stayed 1 night in Feb 2024
Response from Nichole on 28 Feb 2024
Hello Rocky,Thank you for reviewing us on Expedia, and for your kind comments about our staff and breakfast! We're happy you enjoyed your stay, and we hope to see you again soon :)

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for us as my son was touring Bowling Green University.
Stayed 2 nights in Feb 2024
Response from Nichole on 28 Feb 2024
Hello Kelli,Thank you for taking the time to review us on Expedia! We're happy you enjoyed your stay, and we hope to see you and your student again soon :)

10/10 Excellent

Leslie, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable. Good size room with a little balcony.
Stayed 1 night in Feb 2024
Response from Nichole on 18 Feb 2024
Hello Leslie,Thank you for your kind review! We're happy you enjoyed a clean and comfortable stay, and we hope to see you again soon :)

10/10 Excellent

Janet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and great breakfast!
Stayed 1 night in Feb 2024
Response from Nichole on 18 Feb 2024
Hello Janet,Thank you for your kind review! We're happy you enjoyed your stay, and we hope to see you again soon :)

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay when visiting BG
Stayed 6 nights in Feb 2024
Response from Nichole on 15 Feb 2024
Hello Mike,Thank you for taking the time to review us on Expedia! It was a pleasure having you here with us, and we look forward to your next BG visit :)

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient to work area, good breakfast, would stay again.
Stayed 1 night in Jan 2024
Response from Nichole on 1 Feb 2024
Hello Amber,Thank you for taking the time to review us on Hotels.com, and for your kind comments about our hotel and breakfast! We're happy you enjoyed your stay, and hope to see you again soon :)

10/10 Excellent

Frances

Stayed 1 night in Jan 2024
Response from Nichole on 24 Jan 2024
Hello Frances,Thank you for reviewing our property on Hotels.com! We're happy you enjoyed your stay, and we hope to see you again soon :)

8/10 Good

Jody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nichole on 22 Jan 2024
Hello Jody,Thank you for taking the time to review us on Hotels.com! We're happy you enjoyed your BG visit, and we hope to see you again soon :)

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location
This was a great stay. Very clean, even though the building itself has some age to it. All of the ladies working the front desk were extremely helpful and friendly. I would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Nichole on 22 Jan 2024
Hello Dale,Thank you so much for your kind review, and for your sweet comment about our staff! It was a pleasure having you here with us, and we hope to see you again soon :)

10/10 Excellent

Hyesia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff! Hot delicious breakfast. On a road full of lunch/dinner options. Very clean
Stayed 2 nights in Jan 2024
Response from Nichole on 18 Jan 2024
Hello Hyeisa,Thank you so much for your kind comments about our staff and breakfast, and for taking note of our Housekeeping Team's hard work! We're happy you liked staying with us, and we hope to see you again soon :)

10/10 Excellent

Britton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel breakfast I've seen in a long time!
Stayed 2 nights in Jan 2024
Response from Nichole on 18 Jan 2024
Hello Britton,Thank you for taking the time to review us on Expedia, and for your kind comment about Anita's breakfast! We're happy you enjoyed your stay, and hope to see you again soon :)

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Very comfortable, clean, and quiet room.
Stayed 2 nights in Jan 2024
Response from Nichole on 10 Jan 2024
Hello Christopher,Thank you for taking the time to review us on Hotels.com! We're happy you enjoyed a clean and quiet room, and we hope to see you again soon :)

8/10 Good

Craig, Dundee

Stayed 1 night in Jan 2024
Response from Nichole on 10 Jan 2024
Hello Craig,Thank you for taking the time to review us on Expedia! We're happy you enjoyed your stay, and we hope to see you again soon :)

10/10 Excellent

Alicia

Travelled with family
No need to look any further…
I had stayed here last year and was provided excellent service…so I decided to book again this year, and again was provided excellent service…I will be coming here to BG more often and will always book to stay here!!! The breakfast area was always clean and the food was fresh, plentiful and delicious!!! The staff was very helpful and friendly!!! The accommodations were excellent!!! Nothing at all to complain about!!!
Stayed 4 nights in Dec 2023
Response from Nichole on 4 Jan 2024
Hello Alicia,Thank you so much for your kind review! It was a pleasure having you here with us again, and we look forward to your next BG visit :)

10/10 Excellent

Michael

Stayed 3 nights in Dec 2023
Response from Nichole on 4 Jan 2024
Hello Michael,Thank you for reviewing us on Hotels.com! We're happy you enjoyed your stay with us, and we hope to see you again soon :)

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nichole on 4 Jan 2024
Hello Ruthie,Thank you for reviewing our hotel on Hotels.com! We're happy you enjoyed your recent BG stay, and we hope to see you again soon :)

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the BGSU Campus. Staff was very nice and the hotel very clean.
Stayed 1 night in Dec 2023
Response from Nichole on 18 Dec 2023
Hello Scott,Thank you for taking the time to review us on Expedia, and for your kind comments about our staff and cleanliness! We're happy you enjoyed your stay, and we hope to see you again soon :)

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nichole on 11 Dec 2023
Hello Marc,Thank you for taking the time to review us on Expedia! We're happy you enjoyed your Bowling Green stay, and we hope to see you again soon :)

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nichole on 11 Dec 2023
Hello Jennifer,Thank you for reviewing us on Orbitz! We're happy you enjoyed your BG visit, and we hope to see you again soon :)

10/10 Excellent

Teresa

Stayed 3 nights in Nov 2023
Response from Nichole on 7 Dec 2023
Hello Teresa,Thank you for reviewing us on Hotels.com! We're happy you enjoyed your Bowling Green stay, and we hope to see you again soon :)

10/10 Excellent

Kameron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Nov 2023
Response from Nichole on 7 Dec 2023
Hello Kameron,Thank you for reviewing our hotel on Expedia! We're happy you had a great stay, and we hope to see you again soon :)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nichole on 7 Dec 2023
Hello Richard,Thank you for reviewing our property on Hotels.com! We're happy you enjoyed your BG visit, and we hope to see you again soon :)

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazingly warm, courteous, helpful, happy to serve. The manager is warm, welcoming and friendly.
Stayed 1 night in Dec 2023
Response from Nichole on 7 Dec 2023
Hello Jon,Thank you so much for your kind review! We're happy you enjoyed a welcoming stay, and we hope to see you again the next time you find yourself in Bowling Green :)

8/10 Good

Rhonda

Stayed 2 nights in Dec 2023
Response from Nichole on 4 Jan 2024
Hello Rhonda,Thank you for reviewing us on Expedia!We're happy you enjoyed your recent Bowling Green stay, and we hope to see you again soon :)

10/10 Excellent

Andria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice amd welcoming.
Stayed 1 night in Dec 2023
Response from Nichole on 7 Dec 2023
Hello Andria,Thank you for taking the time to review us on Expedia, and for your kind comment about our staff! We're happy you enjoyed your stay, and we hope to see you again soon :)

8/10 Good

Christopher, Maumee

Liked: Cleanliness, staff & service, property conditions & facilities
mix up breakfast, same old same old.
Stayed 3 nights in Nov 2023
Response from Nichole on 7 Dec 2023
Hello Christopher,Thank you for taking the time to review us on Expedia! You're correct, we do not mix up our breakfast. We offer all of our available options every day, rather than rotating a smaller selection, so that our Guests have the most to choose from every morning. If you have any particular suggestions, please let us know! We're always open to expanding our offerings :)

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient, close to the interstate. Clean, safe, ample parking, near a bunch of fast food options, and across the street from the campus of BGSU. If you’re coming to town a sporting event, it’s on walking distance of several of the facilities.
Stayed 1 night in Nov 2023
Response from Nichole on 29 Nov 2023
Hello Paul,Thank you for taking the time to review us on Expedia, and for your thoughtful comments! We're happy you enjoyed your Bowling Green visit, and we hope to see you again soon :)

8/10 Good

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast checkin
Stayed 1 night in Nov 2023
Response from Nichole on 29 Nov 2023
Hello Robert,Thank you for taking the time to review us on Expedia, and for your kind comment! We're happy you enjoyed your BG stay, and we hope to see you again soon :)

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Nichole on 16 Nov 2023
Hello Andrew,Thank you for taking the time to speak to me, and for explaining that this score was intended for a different hotel. We had been very concerned about your stay, as you have been such a fabulous regular guest at our property! We look forward to seeing you again in March :)

8/10 Good

Kelly

Stayed 2 nights in Nov 2023
Response from Nichole on 29 Nov 2023
Hello Kelly,Thank you for reviewing us on Expedia! We're happy you enjoyed your stay, and hope to see you again soon :)

8/10 Good

David

Liked: Cleanliness, staff & service
Nice Area, easy access from interstate.
Stayed 1 night in Nov 2023
Response from Nichole on 3 Nov 2023
Hello David,Thank you for reviewing our property on Expedia! We're happy you enjoyed a convenient stay, and we hope to see you again soon :)

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++++
Very nice place Great location Friendly people The room was very nice Big tv Great shower Fridge Micro Nice bed Wish I could have stayed longer
Stayed 1 night in Nov 2023
Response from Nichole on 3 Nov 2023
Hello Jason,Thank you so much for your kind review! We're happy you enjoyed your BG visit, and we hope to see you again soon :)

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful for the Service
The staff was patient and helpful. We appreciated them working with my handicapped father and making sure he was comfortable.
Stayed 1 night in Oct 2023
Response from Nichole on 29 Oct 2023
Hello Kim,Thank you for taking the time to review us on Hotels.com! We're happy we were able to get that taken care of for your father, and we appreciate YOUR patience, and hope to see you all again soon :)

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine and clean ; the bathroom was very small. Breakfast was good but the service area again was very small and hard to navigate when there were many people. The staff was very nice. We were there for BGSU family weekend and I did not like how inflated the room prices were, it was expensive for a Best Western.
Stayed 2 nights in Oct 2023
Response from Nichole on 2 Nov 2023
Hello Barbara,Thank you for taking the time to review us on Expedia! We're happy you enjoyed a clean and friendly stay during your BGSU visit, and we hope to see you again soon :)

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a nice hotel for the family weekend at my daughter’s college though I felt they all raised prices for this weekend. I asked for a first floor because there’s no elevator and I have a bad knee (plus who wants to lug suitcases up stairs?) The free breakfast was appreciated. Staff made us hot chocolate when we returned from the football 🏈 game frozen and soaking wet for free at the main desk plus offered up free bottled water upon check out for the drive home. Very responsive to their phone as I had shampoo explode in a make up bag and needed extra tissues and wash cloth to clean my toiletries off. I would stay here again. I felt safe and it was easy parking and although our door was exterior our vehicle was right outside the door steps away. Everything was clean and they provided toiletries and knocked the first morning to ask if we needed anything else or anything refilled. They had the lobby decorated in the Halloween spirit and local coupon booklets at the front desk too.
Stayed 2 nights in Oct 2023
Response from Nichole on 27 Oct 2023
Hello Brenda,Thank you so much for your kind review! We're happy you felt well cared for during your stay with us, and that you liked Barry and Janet's Halloween decorations :) We hope to see you and your Falcon again soon!