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Reviews of Kinugawa Onsen Hotel

4 out of 5
Kinugawa Onsen Hotel
Kinugawa Onsen Taki 545, Nikko, Tochigi-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 456 reviews" "
Rating 8 - Good. 178 out of 456 reviews" "
Rating 6 - Okay. 25 out of 456 reviews" "
Rating 4 - Poor. 6 out of 456 reviews" "
Rating 2 - Terrible. 4 out of 456 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chunli, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, great buffet, great price
Stayed 1 night in Apr 2024

10/10 Excellent

Ildeliz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!! It is a little tricky to find and take “public transportartion and trains” and if you arrive to Nikko very late in the evening past 6 there will be no Taxis available. They will look after your needs and accomodations all the time. They were able to pick us up from the train station since we were in despair basically… and a little lost after a very long traveling day. They even helped us with dinner since we were really late and to coordinate a taxi service for the next day!!! I wished i could ve stayed longer to relax more. The breakfast and dinner buffet is a loooooot of food for everyone and a great variety of desserts as well. The reflexology therapy was great although for an additional fee. The have public and private onsen experiences as well. Great place! Great staff!!! Yuka was amazing!!! And all the staff very caring and accommodating even in the dinnning room. Everyone smiles and always in a good mood and attitude.
Stayed 2 nights in Apr 2024

10/10 Excellent

Buddhipong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful! Loved the experience at this hotel.
Stayed 1 night in Mar 2024
Response from Kinugawa Onsen Hotel on 21 Apr 2024
Thank you for your staying with Kinugawa Onsen Hotel.We are glad you enjoy a Japanese hot spring.We will strive to satisfy our customers in the future.We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great service, good, and amenities. Wonderful onsen.
Stayed 2 nights in Mar 2024
Response from Kinugawa Onsen Hotel on 7 Apr 2024
Thank you for your staying with Kinugawa Onsen Hotel.We are glad you enjoy a Japanese hot spring.We will strive to satisfy our customers in the future.We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

ELDAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs r nice n professional. Room is beautiful n the view is nice.
Stayed 1 night in Mar 2024
Response from Kinugawa Onsen Hotel on 5 Apr 2024
Thank you for your staying with Kinugawa Onsen Hotel.We are pleased to hear that you spent a pleasant time with us.We will strive to satisfy our customers in the future.We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Takako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and very clean room. Loved onsen
Stayed 1 night in Sep 2023
Response from Kinugawa Onsen Hotel on 22 Oct 2023
Thank you for your staying with Kinugawa Onsen Hotel.We are pleased to hear that you spent a pleasant time with us.We will strive to satisfy our customers in the future.We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Glenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place! They had everything! The Onsen (bath) was quite an experience. I highly recommend this Onsen hotel. The area around here is also amazing. We visited Edo Wonderland and the shrine at Nikko. We also rode a ropeway within walking distance and took a taxi to a nearby waterfall.
Stayed 2 nights in Jun 2023
Response from Kinugawa Onsen Hotel on 24 Jul 2023
Thank you for staying at Kinugawa Onsen Hotel.We are pleased to hear that you were satisfied with your stay at our hotel.Kinugawa is a place where you can enjoy natural scenery of the four seasons, so if you have a chance, please visit us again. Thank you for your comment.

10/10 Excellent

chingyi

Stayed 1 night in Apr 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was great. The included breakfast and dinner was an unexpected but welcomed amenity.
Response from Kinugawa Onsen Hotel on 3 Mar 2023
Thank you for your staying with Kinugawa Onsen Hotel.At our hotel, basically provide a half-board buffet plan for our guests. We are glad to hear that you were satisfied with staying. We will continue efforts to make our hotel even better for our guests.We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Janet, Charnizay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese Inn, good amenities, offering both public and private onsen. Choice of tatami rooms or Western rooms. Well stocked shop.
Stayed 1 night in Nov 2022
Response from Kinugawa Onsen Hotel on 7 Dec 2022
Thank you for coming Kinugawa Onsen Hotel.In addition to large public bath, we have two types of private baths, each with a different bathtub, where you can enjoy the hot spring. We are glad to hear that you enjoyed stay at our hotel, including your room and shopping at our store. We will continue to make every effort so that you can fully enjoy Japanese hot spring ryokan.We look forward to welcoming you again. Thank you for your comment.

8/10 Good

Kam Leung

Travelled with family
Liked: Cleanliness, staff & service
Traditional Ryokan with good onsen
The hotel is a bit remote and best be accessible by car. Buffet dinner and breakfast with a variety of choice. The Onsen was good.
Stayed 1 night in Feb 2020
Response from Kinugawa onsen hotel on 21 Feb 2020
Thank you for your staying with Kinugawa Onsen Hotel. We are glad you enjoy a Japanese hot spring. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Masanori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner and breakfast were fine.
Stayed 1 night in Jan 2020
Response from Kinugawa onsen hotel on 30 Jan 2020
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise food of buffet. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Travelbugaboo, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful. Facilities are well maintained. Good experience
Stayed 2 nights in Dec 2019
Response from Kinugawa onsen hotel on 18 Dec 2019
Thank you for your staying with Kinugawa Onsen Hotel. Were you able to enjoy buffet style meals and hot springs in Japan? We will strive to satisfy our customers in the future. We look forward to your next visit and appreciate your comments at this time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was great, very relaxing! But a little difficult to get there. Not really within walking distance, most convenient are bus or taxi from Kinugawa Onsen Station.
Stayed 2 nights in Nov 2019
Response from Kinugawa onsen hotel on 3 Dec 2019
Thank you for your staying with Kinugawa Onsen Hotel. I glad that you can relax in our hotel. We will strive to satisfy our customers in the future. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Wong

Stayed 1 night in Oct 2019

8/10 Good

ChrisSea, US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private Onsen was amazing, rooms are large and well equipped. Only downside is that the hotel looks out into an abandoned hotel on the other side of the banks. We weren’t huge fans of the food either, there weren’t enough English descriptions to decipher what the ingredients were (to avoid allergins).
Stayed 2 nights in Oct 2019
Response from Kinugawa onsen hotel on 24 Dec 2019
Thank you for your staying with Kinugawa Onsen Hotel. We are glad you enjoy a Japanese hot spring.We will strive to satisfy our customers in the future. We apriciate for your comment.

8/10 Good

Kha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for relaxation.
A relaxing stay in this Onsen Hotel. Plenty of food at the buffet dinner and breakfast. A good value all you can drink package for 1800 yen pp available at dinner.
Stayed 2 nights in Oct 2019
Response from Kinugawa onsen hotel on 16 Oct 2019
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise food of buffet. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Relaxing Stay
Super fantastic stay, very nice to stay here for 3 days - shuttle bus Yen 190 p.p. from Kinugawan Onsen station to hotel convenient, but not all the time - taxi around Yen 1,000 one way - the hotel facilities were excellent, clean rooms, onsen was fantastic! we will be back - only strange thing is that you have to pay additional spa-tax at the end of the stay (not a crazy amount), but still.... staff in hotel perfect, so friendly and nice - worth to stay! A little away from Nikko JR station, but easy to go with public transportation to Tobu and Eddie Wonderland...
Stayed 3 nights in Sep 2019
Response from Kinugawa onsen hotel on 25 Sept 2019
Thank you for your staying with Kinugawa Onsen Hotel. We are glad you enjoy a Japanese hot spring. We have the bathing tax policy. It is required by the law in Japan. The cost is 150 yen per person per night. We will strive to satisfy our customers in the future. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring, feel comfortable to stay in this location
Stayed 1 night in Aug 2019
Response from Kinugawa onsen hotel on 15 Sept 2019
Thank you for your staying with Kinugawa Onsen Hotel. We are pleased to hear that you spent a pleasent time with us. We look forward to your next visit and appreciate your comments at this time.

8/10 Good

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nikko tourism
Good experience but a little bit far from Nikko for those who come to visit Nikko. The dinner and breakfast buffet are fair but are everyday the same.
Stayed 2 nights in May 2019
Response from Kinugawa onsen hotel on 13 May 2019
Thank you for your staying with Kinugawa Onsen Hotel. You need to use the train and bus for sightseeing of nikko. We will strive to satisfy our customers in the future. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms n very well furnished n comfortable . Many onsens in the hotel . 10 min walk to train station.
Stayed 2 nights in Apr 2019
Response from kinugawaonsenhotel on 17 Apr 2019
Thank you for your staying with Kinugawa Onsen Hotel. We are glad you enjoy a Japanese hot spring. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Kinugawaonsen
This hotel is the best. Couldn’t get a non-smoking room but the smoking room we had smelled fresh and clean. Loved the private onsen baths. Would definitely recommended to friends and all.
Stayed 1 night in Apr 2019
Response from kinugawaonsenhotel on 17 Apr 2019
Thank you for your staying with Kinugawa Onsen Hotel. We are pleased to hear that you spent a pleasent time with us. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled Japan for two weeks and this was absolutely the most unique experience we had. The staff were so welcoming, the rooms were beautifully traditional and the private onsen's are a must! I would wholeheartedly recommend this hotel for anyone who wants a relaxing couple of days. And I would love to go back again.
Stayed 3 nights in Mar 2019
Response from kinugawaonsenhotel on 1 Apr 2019
Thank you for your staying with Kinugawa Onsen Hotel. We are glad you enjoy a Japanese hot spring. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Great hotel and great location in the town, there town just doesn't have much happening and is running down. Its far from Tosho-gu if that's why you're going to Nikko.
Stayed 1 night in Mar 2019
Response from kinugawaonsenhotel on 1 Apr 2019
Thank you for your staying with Kinugawa Onsen Hotel. Were you able to enjoy buffet style meals and hot springs in Japan? We will strive to satisfy our customers in the future. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

CHINGHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!!!
Everything was wonderful, friendly and helpful staff, great service, spacious room, and nice onsen.
Stayed 1 night in Feb 2019
Response from kinugawa onsen hotel on 21 Feb 2019
Thank you for your staying with Kinugawa Onsen Hotel. We are pleased to hear that you spent a pleasent time with us. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

WING KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
almost perfect experience
A big family trip, we are altogether 15 people and we booked 4 rooms, so basically 4 people in 1 room. everything with this hotel is perfect including buffet breakfast and dinner were very good. only draw back is the room is a bit small for 4 people.
Stayed 3 nights in Nov 2018
Response from kinugawa onsen hotel on 15 Dec 2018
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise food of buffet. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Onsen Hotel.
Truly excellent onsen hotel. From check-in until check-out the serving was amazing. The onsen is big enough that it never felt crowded. Everything is very clean and comfortable. The dinner and breakfast buffet is also outstanding, for example, all you can eat tuna sashimi! I will recommend this place to anyone visiting Kinugawa or Nikko!
Stayed 1 night in Nov 2018
Response from kinugawa onsen hotel on 15 Dec 2018
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise hot spring and food of buffet.We will strive to satisfy our customers in the future. We look forward to your next visit and appreciate your comments at this time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, it was pleasant to stay in the hotel.
Stayed 2 nights in Nov 2018
Response from kinugawa onsen hotel on 4 Dec 2018
Thank you for your staying with Kinugawa Onsen Hotel. Were you able to enjoy buffet style meals and hot springs in Japan? We will strive to satisfy our customers in the future. We apriciate for your comment.

8/10 Good

IslandGuy, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a big hotel and very popular. Facilities were good and the dinner buffet was very good. A little far from Toshogu Shrine but perfect if you want to combine that visit with Edo Wonderland.
Stayed 1 night in Nov 2018
Response from kinugawa onsen hotel on 22 Nov 2018
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise food of buffet. We will strive to satisfy our customers in the future. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen hotel
The room is very big and the staff service is good. There is a shuttle bus available at the Kinugawa Onsen station. They have a few onsen pools available. Overall, it is good place to stay.
Stayed 1 night in Oct 2018
Response from kinugawa onsen hotel on 21 Oct 2018
Thank you very much for your staying with our hotel. We are glad you enjoy a Japanese hot spring. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Amazingmod, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very good very comfortable to sleep and big space compare to other hotels. The check in process took a bit too long to wait. The staff clearly explain everything that the guests should know about the hotel.
Stayed 1 night in Oct 2018
Response from kinugawa onsen hotel on 21 Oct 2018
Thank you for your staying with Kinugawa Onsen Hotel. We are pleased to hear that you spent a pleasent time with us. We look forward to your next visit and appreciate your comments at this time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facility, nice onsen hot spring indoor and outdoor, buffet meals with wide variety of selection including some vegetarian. Not outstanding in any point, but good and consistent in all areas.
Stayed 1 night in Aug 2018
Response from kinugawa onsen hotel on 12 Sept 2018
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise hot spring and food of buffet. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Steve, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our total experience during our two-day stay was excellent. The hotel was very well staffed, and all were highly knowledgeable and helpful. Great attitudes!! The room was immaculate (tatami room), and spacious, with nice view of the Kinu River. The buffet was fantastic. We thoroughly enjoyed our stay here. Highly recommended.
Stayed 1 night in Aug 2018
Response from kinugawa onsen hotel on 14 Aug 2018
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise staff service and food of buffet. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahalo Gozai Masu!
Great buffets. A classic Japanese hotel with unfailing service! Walter Abe
Stayed 2 nights in Jun 2018
Response from kinugawa onsen hotel on 23 Jul 2018
Thank you for your staying with Kinugawa Onsen Hotel. We are pleased to hear that you spent a pleasent time with us. We look forward to your next visit and appreciate your comments at this time.

8/10 Good

Yanitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, clean, dining buffet is pretty good but same food everyday.
Response from kinugawa onsen hotel on 15 Apr 2018
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise food of buffet. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Ross, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese Ryokan..but large
Located in Kinugawa Onsen, about 45 minutes by frequent local train from the Nikko historical area. The good; - easy to get to from Tokyo by Tobu Limited Express train - shuttle bus meets the express trains - warm welcome from staff (some English language skills, especially in the dining room) - lovely, immaculate, large comfortable Japanese style room, but with Western beds and bathroom - views over the Kinugawa Gorge - large hot spring baths - buffet breakfast and dinner that had some of the best food offerings I have ever eaten in Japan - very reasonable room tariff - air con plus the option to open the door onto the verandah if you like fresh air. The not-so-good; - hotel is about 15 minute walk or 5 minute shuttle bus (yen 190) trip from the station - the town has a modern shopping area around the station, but there are a lot of old/abandoned hotels in the town. It's not the prettiest place in the world. - if you want to stay in Nikko itself, this is a train/bus trip away.
Stayed 3 nights in Feb 2018
Response from kinugawa onsen hotel on 3 Mar 2018
Thank you for your staying with Kinugawa Onsen Hotel. I hope you enjoy the sightseeing of Nikko. We glad that you can experience Japanese culture in our hotel. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything about our stay was excellent. The japanese style room was well kept and clean, the futons were nice and fluffy. The hotel is huge but you don't feel it, only when you go to the dinning room and see how many more people are there! There was no kaiseki available in the rooms but the food offered at the buffet was plentiful and of a high quality! the highlight was the open air reservable onset baths! they cost an additional fee but totally worth it!
Stayed 1 night in Dec 2017
Response from kinugawa onsen hotel on 15 Jan 2018
Thank you for your staying with Kinugawa Onsen Hotel. We are glad you enjoy a Japanese hot spring. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

mitsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from 鬼怒川温泉ホテル on 2 Feb 2018
Thank you very much for your staying with our hotel.

6/10 Okay

Stella, Hong Kong

Liked: Cleanliness
Hotel for family with kids
Big onsen hotel, very busy. Not for couple, people want quiet and relax stay.
Stayed 2 nights in Oct 2017
Response from kinugawa onsen hotel on 4 Nov 2017
Thank you for your staying in our hotel. We are very pleased to know that you experienced the culture and lives of people from the Edo period. We are willing to create atomophere in which you will be relax. We look forward to your next visit and appreciate your comments.

8/10 Good

Niklas

Liked: Cleanliness, staff & service, room comfort
Classic hotel with excellent food
Excellent food both dinner and breakfast, as well as hot baths. The condition inside is good, but outside needs some fixing up. There is some distance to trains, although there is a bus service (fee). Wifi only in lobby area is a bit poor.
Stayed 3 nights in Jul 2017
Response from yoshinari on 8 Aug 2017
Thank you very much for your staying with our hotel. It is an honor to admire the dishes and hot springs of the buffet. We look forward to your next visit and appreciate your comments at this time.

10/10 Excellent

SK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Onsen Hotel
We had a great 2 nights stay in the hotel. The staffs were very friendly and the room was clean and neat. The onsen was relaxing too. Will definitely recommend this hotel if anyone is searching for onsen hotel around this area.
Stayed 2 nights in Jun 2017
Response from kinugawa onsen hotel on 14 Jul 2017
Thank you for your staying with Kinugawa Onsen Hotel. We are pleased to hear that you spent a pleasent time with us. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from yoshinari on 8 Aug 2017
Thank you very much for your staying with our hotel. We look forward to your next visit and appreciate your comments at this time.

8/10 Good

Jessica, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with quite a distance walk from station
While walking from station to the hotel, we saw lots of sakura trees. That reduce the tiredness of the walking. Good spread of dinner and breakfast, I enjoy eating the strawberry provided, which I don't find it in any of the hotel buffet.
Response from kinugawa onsen hotel on 6 May 2017
Thank you very much for your staying with our hotel. We are pleased to hear that you spent a pleasent time with us. It can not be a free pick-up in the Kinugawa Onsen. Please use a paid bus. We look forward to your next visit and thank you for your writing comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed in the hotel in April, hotel was excellent, friendly staff, enjoyed our stay
Response from kinugawa onsen hotel on 27 Apr 2017
Thank you for your staying with Kinugawa Onsen Hotel. We are pleased to hear that you spent a pleasent time with us. We are looking forward for you to revisit.

10/10 Excellent

HK traveller, hk

Liked: Cleanliness, staff & service, room comfort
Nice hotel and warm feeling
A bit far from station but nice hotel with warm feeling. Onsen area was a bit small ( 5 pools but 3 of them are small). Buffet variety is one of the best ever!
Response from kinugawaonsenhotel on 6 Feb 2017
Thank you for your staying with Kinugawa Onsen Hotel. I honor that you praise food of buffet. We look forward to your next visit and thank you for your writing comments.