Tocco Caudio Holidays from £476

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Location is great, Nice design room. Staff is perfect. Breakfast was really good. I would stay there again.

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

We stayed here for 5 nights, it was a wonderful stay. The hotel is charming & very well maintained. Staff is very friendly & helpful. Breakfast was lovely with ample options.Location is central with the view of the water from the rooftop & walk to the marina where the ferries leave is abt 20 mnts but there is an elevator that can take you down to that marina also if u are not in the mood to walk down.Grand Marina is also abt 15-20 mnts walk, has some nice restaurants. Lots of restaurants & shopping right outside the hotel. The Donna Sofia Restaurant just outside the hotel is a great dining option.