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Great view; excellent staff; very good breakfast, although the same each day. The only oddity was that I was charged a 'bath tax' at the end of my stay for using the hot spring, which wasn't mentioned anywhere when I booked.
Verified traveller
Stayed 7 nights in Mar 2020
Response from 鳥羽グランドホテル on 29 Jan 2021
Thank you for using.
In addition, the bath tax is a tax levied on bathers at hot spring facilities. We are sorry for the lack of guidance. We will deal with it as soon as possible.
We would appreciate it if you could use it again if you have the opportunity. We are all waiting for you.
The view in the lobby was most spectacular. Complimentary drinks on arrival was an added bonus. The staff, in usual Japanese style, were very friendly and attentive. The buffet dinner was something to be remembered with excellent steak and seafood plus plenty more. Outdoor Onsen was refreshing as you can watch the sunrise. The shuttle service was reliable and needed.
Everthing was perfect!!! Great food, hot spring hot tub bath and customer service! Shuttle between hotel and the other places are so nice! I will come back to this hotel again.
I have been very disappointed to pay for that amount of money in return of such experience. There were hundred of flies inside my room and they kept coming through the restroom ventilation system. Not sure if the reason is my room is next to the female hot spring bath and that smell attract those flies. Last but not least, I have been traveled to Japan for 10+ years, and it was the worst hotel that I ever stayed.
You can watch the sunrise at the hotspring bath. Nice sea view from the room.
The Japanese styled buffer dinner and breakfast was good. Value for money.