Title: Hotel Cristallo Relais Sure Hotel Collection by Best Western Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11083199&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cristallo Relais Sure Hotel Collection by Best Western Travelers enjoy regional cuisine and historical exploration near Hadrian's Villa, with refreshing pool time and coffee breaks to round out their stay. ## Photo gallery for Hotel Cristallo Relais Sure Hotel Collection by Best Western ![Exterior - Hotel Cristallo Relais Sure Hotel Collection by Best Western (Tivoli)](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/2c76cbee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic Area - Hotel Cristallo Relais Sure Hotel Collection by Best Western (Tivoli)](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/40e92a36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, local cuisine - Hotel Cristallo Relais Sure Hotel Collection by Best Western (Tivoli)](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/03996c3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Cristallo Relais Sure Hotel Collection by Best Western (Tivoli)](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/966e4c5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Select Comfort beds, minibar, in-room safe, desk - Hotel Cristallo Relais Sure Hotel Collection by Best Western (Tivoli)](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/53f8ed12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Cristallo Relais Sure Hotel Collection by Best Western is moments from Hadrian's Villa. Guests enjoy local specialties at Il Torchio restaurant, relax in the garden, and use the outdoor pool, coffee shop/cafe, WiFi, and bar for evening drinks. ## Reviews 7.2 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £81 includes taxes & fees 9 Feb - 10 Feb ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 7 of 7 rooms ### View all photos for Family Room, Multiple Beds, Non Smoking ![Select Comfort beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/673bc012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Select Comfort bed Blackout curtains 2 bedrooms Private bathroom Bidet - 323 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 Single Bunk Bed ### View all photos for Standard Room, 3 Single Beds, Non Smoking ![Select Comfort beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/3e4745cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 Single Beds, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Select Comfort bed Private bathroom Bidet Minibar - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Standard Room, 1 Queen Bed, Non Smoking ![Select Comfort beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/572ce2ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Select Comfort bed Private bathroom Bidet Minibar - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Select Comfort beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/05cb1f77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Select Comfort bed Private bathroom Bidet Minibar - 215 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, Multiple Beds, Non Smoking ![Select Comfort beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11090000/11083200/11083199/7bd07c57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Non Smoking 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Select Comfort bed Private bathroom Bidet Minibar - 237 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### Standard Twin Room - Sleeps 2 ### Standard Room, 3 Twin Beds, Non Smoking - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTivoli-Hotels-Hotel-Cristallo-Relais-Sure-Hotel-Collection-By-Best-Western.h11083199.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTivoli-Hotels-Hotel-Cristallo-Relais-Sure-Hotel-Collection-By-Best-Western.h11083199.Hotel-Information) ## About the area Tivoli is home to Hotel Cristallo Relais Sure Hotel Collection by Best Western. Terme di Roma - Acque Albule and UCI Cinemas Roma Est are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Roma Est and Tiburtino Shopping Center. Fantastico Mondo del Fantastico and Babylandia Park are also worth visiting. [Visit our Tivoli travel guide](https://www.expedia.co.uk/Tivoli.dx55018) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.94912%2C12.76082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rvQF2sXb97xne_x3qNKL-gIJnn0=) Via Maremmana Inferiore Km. 0,500, Villa Adriana, Tivoli, RM, 10 ### What's nearby - ![This is in the same area as Tivoli Villa D'este. It was a retreat for Emperor Hadrian.](https://images.trvl-media.com/place/55018/d0b7fda2-6f60-4e14-87c3-e9e1bbbdce48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hadrian's Villa 4 min drive \- 1.4 miles - ![The Fountain of Neptune below the Fountain of the Organ](https://images.trvl-media.com/place/55018/3e70d12e-8dae-4bf8-843d-7218011c03cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Villa d'Este 7 min drive \- 2.8 miles - ![Tourists Visiting The Colosseum in Rome Italy](https://images.trvl-media.com/place/6046257/1f27dd27-49cb-4482-a78d-5468366fd970.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Colosseum 31 min drive \- 19.4 miles - ![Fountain di Trevi in Rome at spring, Italy](https://images.trvl-media.com/place/6341167/cce9ba98-2e9d-4e6e-946f-031a5a790fdc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Trevi Fountain 33 min drive \- 19.4 miles - Hadrian's Villa Greek Theater 3 min drive \- 1.2 miles ### Getting around - Bagni di Tivoli Station 5 min drive - Ponte di Nona Station 14 min drive - Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) 50 min drive ### Restaurants - Da Totarello 14 min walk - Paninoteca Acquaferrata 19 min walk - Tenuta la Rosolina 11 min walk - Cosmico 6 min walk - Il Torchio 4 min walk ## About this property ### Hotel Cristallo Relais Sure Hotel Collection by Best Western Hotel near Hadrian's Villa At Hotel Cristallo Relais Sure Hotel Collection by Best Western, you can look forward to an airport shuttle, a terrace and a coffee shop/cafe. The on-site local cuisine restaurant, Il Torchio, offers lunch and dinner. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Concierge services, a banquet hall and smoke-free property Room features All 50 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other amenities include: - Select Comfort beds and cots/infant beds (surcharge) - Bathrooms with showers and bidets - Daily housekeeping, desks and phones ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/900000/894600/894570/123cb843.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Park Hotel Fiano Romano - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 140 reviews £109 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=894570&PinnedHotelID=894570&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/10000000/9730000/9727000/9726915/2f51d598.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Imperatore Adriano Guidonia Montecelio - Pool - Breakfast included - Pet-friendly - Kids’ pool 7.6 Good 157 reviews £57 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=9726915&PinnedHotelID=9726915&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/97000000/96400000/96390200/96390177/66a18409.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Tenuta di Rocca Bruna Country Resort Tivoli - 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11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=32512999&PinnedHotelID=32512999&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1920000/1914500/1914457/6c1f65e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victoria Terme Hotel Tivoli - Pool - Breakfast included - Spa - Free Wi-Fi 7.4 Good 192 reviews £111 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1914457&PinnedHotelID=1914457&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/3000000/2540000/2530800/2530763/2150c995.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aurora Tivoli - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.4 Very good 89 reviews £75 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2530763&PinnedHotelID=2530763&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1920000/1913600/1913519/6676a3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tivoli Tivoli - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.8 Good 152 reviews £62 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1913519&PinnedHotelID=1913519&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13110000/13106900/13106834/8246d840.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Affittacamere Al Seminario Tivoli - Free Wi-Fi - Housekeeping 8.8 Excellent 55 reviews £64 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=13106834&PinnedHotelID=13106834&HadPinnedHotel=true®ionId=-1&adults=2) ![Soundproofing, free WiFi](https://images.trvl-media.com/lodging/115000000/114210000/114203000/114202945/4d58e0af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Mensa Ponderaria Tivoli - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 10 Exceptional 1 review £64 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=114202945&PinnedHotelID=114202945&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=11083199&PinnedHotelID=11083199&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11083199,894570,9726915,96390177,105847089) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 7 for adults and EUR 7 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Il Torchio ### Things to do - Seasonal outdoor pool ### Family friendly - Cot (surcharge) - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) - Select Comfort mattress ### Bathroom - Bidet - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 1:30 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability Late check-out fee: EUR 30 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed for Christmas Eve and Christmas Day: - Bar/lounge - Dining venue - Front desk ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 10 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 10.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 20 per day - A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children - Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4) - Pet fee: EUR 10 per pet, per day - Service animals are exempt from fees - Late check-out fee: EUR 30 (subject to availability) - Crib (infant bed) fee: EUR 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Property Registration Number IT058104A1E402U34V If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from May to September ### Property is also known as Relais Cristallo Inn Tivoli Relais Cristallo Inn Relais Cristallo Tivoli Relais Cristallo Relais Cristallo ## Frequently asked questions ### Does Hotel Cristallo Relais Sure Hotel Collection by Best Western have a pool? ### How much does it cost to stay at Hotel Cristallo Relais Sure Hotel Collection by Best Western? ### Is Hotel Cristallo Relais Sure Hotel Collection by Best Western pet-friendly? ### How much is parking at Hotel Cristallo Relais Sure Hotel Collection by Best Western? ### What time is check-in at Hotel Cristallo Relais Sure Hotel Collection by Best Western? ### What time is check-out at Hotel Cristallo Relais Sure Hotel Collection by Best Western? ### Does Hotel Cristallo Relais Sure Hotel Collection by Best Western provide a shuttle to the airport? ### Where is Hotel Cristallo Relais Sure Hotel Collection by Best Western located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Cristallo Relais Sure Hotel Collection by Best Western Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Location ### 7.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 16 8 - Good 39 6 - Okay 21 4 - Poor 9 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Stacey 9 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommendable Great location. Easy parking. Quiet area. Nice to find a place with twin beds to accommodate myself and my two sons. The best thing in the restaurant was the pizza. ##### Stacey Stayed 2 nights in Sep 2024 ### 8/10 Good #### Prakash 3 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All over good! My family and me stay for 2 days. Easy to reach train station and airport. Over all good experience just need to mention about breakfast services bit poor 😕 ##### Prakash Stayed 2 nights in Jun 2024 ### 8/10 Good #### Margaret 5 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Serviceable hotel but surrounding area did not offer much in terms of amenities ##### Margaret Stayed 1 night in Dec 2025 ### 4/10 Poor #### Stefano 23 Sept 2025 Disliked: Property conditions & facilities, room comfort Dirty towel shower too small I need take a door out to get oit ##### Stefano Stayed 1 night in Sep 2025 ### 6/10 Okay #### Philip 27 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Good location, awful hotel First time using this hotel and wouldn’t use it again, the rooms are dirty and not maintained properly! Breakfast options are not great for European citizens! When I complained to the receptionist, I didn’t get a good response, no way to deal with customers! Definitely I will not be using this hotel again! ##### Philip Stayed 2 nights in Feb 2025 ### 6/10 Okay #### France 14 Sept 2023 Liked: Cleanliness Very limited parking. Employees parked in customer parking. Had to go in and get one to move their car. ##### France Stayed 1 night in Sep 2023 ### 4/10 Poor #### Roger Xavier 30 Sept 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Not what is expected of a Best Western I had better expectations from this property beign that it is associated with the Best Western brand. The rooms are a bit run down. In my mother's room the shower door came off the rail and it could have been dangerous for her. The mini fridge don't get cold. In our double occupancy room they only left one set of towels...this happened every day of the 3 we stayed. The breakfast was not at all worth it. Go into town and have good coffee and pantries. They served the same tarts our entire stay...so they were old and stale. Then we had dinner at the restaurant one night and the staff was not friendly at all. I got charge 2 euros for the service (odd), then was charged for bread we never got. I wouldn't have been upset, but aside from the mediocre service, the manager was upset I disputed the charges before paying. I run a restaurant and things like this are hard to tolerate. I require all staff to double check ticketa and make sure our clients are satisfied with the charges. I also use to work at hotels and honestly...there was only one person at this place I would hire. Also the rooms had tons of spiders. Thank You Abdul for your friendly service. ##### Roger Xavier Stayed 4 nights in Sep 2025 ### 8/10 Good #### Danielle Diniz 1 Nov 2025 Liked: Cleanliness, staff & service, amenities . ##### Danielle Diniz Stayed 1 night in Oct 2025 ### 8/10 Good #### massimo 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Consiglio il ristorante dell'albergo dove ho potuto mangiare anche senza glutine ##### massimo Stayed 1 night in Oct 2025 ### 8/10 Good #### ANTONIO FABRIZIO 18 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Breve sosta per lavoro ##### ANTONIO FABRIZIO Stayed 1 night in Oct 2025 ### 8/10 Good #### Cathy 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tres bien Hotel tres propre et personnel agréable. Chambre spacieuse. Tres agréable. ##### Cathy Stayed 1 night in Oct 2025 ### 6/10 Okay #### Verified traveller 29 Jul 2025 Disliked: Room comfort #### Helt ok Noe enkel frokost, lite og dårlig kommunikasjon fra hotellets side. Grei beliggenhet, ok hotell. ##### Verified traveller Stayed 7 nights in Jul 2025 ### 8/10 Good #### camille 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel bien situé. Personnel à l'écoute et agréable. Chambre propre. Petit déjeuner correct mais sans plus. ##### camille Stayed 1 night in May 2025 ### 6/10 Okay #### Gianluigi 28 Feb 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Purtroppo le porte di legno delle camere, con un corridoio che non assorbe i rumori, non sono il massimo per un hotel confortevole. Non siamo tutti uguali, pero' purtroppo esistono clienti che entrano ed escono dalle stanze, sbattendo le porte e questo sinceramente non va bene. Ingresso doccia stretto e scomodo. Inesistenti i dispenser appesi al muro in bagno. ##### Gianluigi Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Verified traveller 12 Feb 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Servono tappi per le orecchie L'insonorizzazione delle camere è pessima. A questo si aggiunga il piano bar al piano terra che fa musica ad alto volume fin dopo la mezzanotte. Colazione: alle 9 il buffet è stato già sbarazzato. Serviti brioche, cappuccino e acqua senza altrw spiegazioni ##### Verified traveller Stayed 1 night in Feb 2025 ### 6/10 Okay #### Verified traveller 16 Aug 2024 Liked: Staff & service #### Piscina rotta Abbiamo scelto questo hotel perché sulla strada, per fare una pausa nel nostro viaggio e riposarci una mattinata in piscina. Purtroppo al risveglio abbiamo scoperto che la piscina era in riparazione. Per il resto il personale è gentile e la camera spaziosa, ma la struttura è chiaramente vecchia. ##### Verified traveller Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Gianluca 18 Nov 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Old very old Purtroppo solo poche camere ricondizionate. La maggior parte sono datate e rumorose. Il sonno viene spesso interrotto da chi osssa nel corridoio o chi vede la tv o è in bagno nella camera vicina. È come andare a letto con il vicino. ##### Gianluca Stayed 3 nights in Nov 2023 ### 6/10 Okay #### jean-pierre 28 Jun 2023 Liked: Cleanliness, property conditions & facilities Goed voor een verblijf op doorreis. Zeker geen vakantiehotel. ##### jean-pierre Stayed 3 nights in Jun 2023 ### 4/10 Poor #### francisco 10 Sept 2022 Disliked: Property conditions & facilities, room comfort Instalaciones totalmente diferentes a las que muestran las fotos, ruidoso. ##### francisco Stayed 1 night in Sep 2022 ### 8/10 Good #### Cavattoni 16 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities Bene in generale. Personale veramente gentile e cortese. ##### Cavattoni Stayed 1 night in Feb 2022 ### 8/10 Good #### FRANCO 12 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale accogliente ed educato. Stanza pulita con una mega tv. Parcheggio disponibile interno struttura, ristorante ottimo. ottimo rapporto qualità/ prezzo ##### FRANCO Stayed 1 night in Feb 2022 ### 8/10 Good #### Francesco 28 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In buona posizione Soggiorno confortevole, personale gentile, efficiente e disponibile. Colazione nella norma. Molto comodo il parcheggio, anche coperto. ##### Francesco Stayed 3 nights in Nov 2021 ### 6/10 Okay #### Verified traveller 6 Nov 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities La struttura è piuttosto datata ed è evidente la necessità di una rinnovamento soprattutto per quanto attiene alla insonorizzazione delle camere e ai bagni in cui lo spazio è veramente troppo ridotto. Anche l'arredamento è vermanete minimale. Tuttavia è molto pulito e c'è tutto ciò che serve per un soggiorno tempraneo come il mio. Buono il ristorante . Deludente la colazione ma non si può vfare il buffet a causa del covid. ##### Verified traveller Stayed 1 night in Nov 2020 ### 4/10 Poor #### Mirko, Italy 31 Jul 2020 Liked: Cleanliness Disliked: Property conditions & facilities Struttura vecchia, non c'era acqua fino a tarda sera ##### Mirko Stayed 2 nights in Jul 2020 ### 6/10 Okay #### Michela 18 Jul 2020 Liked: Cleanliness, property conditions & facilities la struttura di per se è molto bella, camere spaziose e buon servizio di ristorazione, ma le camere sono insonorizzate malissimo, purtroppo la sera che ho alloggiato io in cortile c'era una festa di compleanno con musica e deejay ed era come averli in camera. Peccato perchè il resto è buono ##### Michela Stayed 1 night in Jun 2020 ## Expedia's Latest Trends ### Hotels > [Casale Laghia with nice pool for 12 guests in Modica](https://www.expedia.co.uk/Modica-Hotels-Casale-Laghia-With-Nice-Pool-For-10-Guests-In-Modica.h35559975.Hotel-Information) > > [B&B Hotel Diano Marina Palace](https://www.expedia.co.uk/Diano-Marina-Hotels-Hotel-Palace.h2541437.Hotel-Information) > > [Villa Francesca Romana
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