Governor Suite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of OYO Hotel Three Rivers TX US-281

2.5 out of 5
OYO Hotel Three Rivers TX US-281
1401 N Harborth Ave, Three Rivers, TX

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 125 reviews" "
Rating 8 - Good. 33 out of 125 reviews" "
Rating 6 - Okay. 18 out of 125 reviews" "
Rating 4 - Poor. 11 out of 125 reviews" "
Rating 2 - Terrible. 20 out of 125 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved the room, and we're not able to make it, due to personal reasons (dif) hotel wouldn't reimburse our room.
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel will stay again
Stayed 1 night in Mar 2024

2/10 Terrible

Lesley

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was loose tiles on the floor. It says it’s newly renovated but all they did was repaint the walls and change the bedding. The ice machine didn’t work and the exterior doors didn’t seal properly.
Stayed 1 night in Mar 2024

2/10 Terrible

Marcos

Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Lisa on 2 May 2024
Thanks for taking out your valuable time to rate us, David! We will work even harder to make your stay a memorable one :) Regards, Lisa

8/10 Good

Katelynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The outside didn’t look too shabby, but the room was very clean and was perfect for our family of five. Would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled rooms very clean quiet comfortable enjoy to stay.
Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Hi, Rolando! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ammy on 4 May 2024
Hi, Rigoberto! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and standard amenities were on point
The room has all the standard amenities I have come to expect: the fridge and microwave, in room coffee. I visited the ice machine which was in good working order. The room was clean and the bed was comfortable. I liked that I had 3 standard pillows on my bed. I didn’t have any luck finding the wi-fi.
Stayed 1 night in Dec 2023
Response from Ammy on 6 May 2024
Hi, Amy! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Robert

Stayed 4 nights in Nov 2023
Response from Ammy on 4 May 2024
Hi, Robert! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Liked the studio apartment feel.
Stayed 1 night in Nov 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay for one night. Staff was friendly and helpful. Upgrades were being made to grounds but stopped by the evening and noise was not a problem Bed was comfortable. Price was reasonable. We'll stay here again.
Stayed 1 night in Sep 2023
Response from Noah on 6 Dec 2023
Hi, Jimmy! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Noah

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Did not experience pool. The owners are nice and helpful people. The property was 3 star because it is older and needs some repairs. The door to our room looked beat up and didn’t have sufficient security locks. My white sheets had stains on them.
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late and everything went well! Clean room!
Stayed 1 night in Jun 2023
Response from Ava on 5 Jul 2023
Pleased to hear your kind words of appreciation, Melissa! We will try our best to never fail in amazing you every time. Regards, Ava

10/10 Excellent

Ginny Dee, La Grulla

Stayed 1 night in Jul 2023
Response from Eva on 25 Jul 2023
Glad to see that you have rated us super, Ginny! Hope to serve you soon with an even more happening stay. Regards, Eva

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ammy on 30 Jun 2023
Thanks for the positive rating, Olga! Hope to welcome you again soon. Regards, Noah.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Z
Stayed 1 night in May 2023
Response from Ava on 31 May 2023
Great to hear this, Michael! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa

4/10 Poor

Peggy

Stayed 1 night in May 2023
Response from Barbara on 18 May 2023
Hi, Peggy! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not very clean at all run down and the bathroom was not clean there was pooop stains in the toilet
Stayed 1 night in Apr 2023

10/10 Excellent

diana jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2023
Response from Ammy on 4 May 2023
Hi, Diana! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hot mess pool not working this is under renovation
Did not stay. Hotel not as pictured on hotel.com. Pool not sure when it was last in working order. Under renovations? It was unbelievable. I have updated photos if you’re considering a stay you may want to view. Only good thing they did refund my money.
Pool
Pool
Hotel
Stayed 1 night in Apr 2023
Response from Ava on 19 Apr 2023
Hi, Teresa! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep driving and stay somewhere else. From dirty sheets, to a non-working hair dryer, a heater that only blows cool air, and a used washcloth left on the shower curtain rod, this place is run down and trashy and NOT A GOOD PLACE TO STAY. Never again!
Stayed 1 night in Apr 2023
Response from Ava on 19 Apr 2023
Hi, Larry! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Deeds Done WRONG
This place is disgusting. We arrived late at night (11:30pm) and the front desk person took 10 minutes to check us in. When we arrived at our room, we turned down the bed covers and the sheets were DIRTY (as in dirt marks across the sheets and what appeared to be dead bugs). We slept on top of the bed in full clothing including head coverings to try to avoid bed bugs (or whatever they were). The hair dryer didn’t work, the electrical outlet by the sink didn’t work, and someone left a USED washcloth hanging over our shower bar. Trust me when I tell you to KEEP ON DRIVING and STAY SOMEWHERE ELSE!
Stayed 1 night in Apr 2023
Response from Noah on 12 Apr 2023
We are extremely sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

6/10 Okay

Diana

Business traveller
Disliked: Cleanliness
it was acceptable for the cheap price,but i wish they would collect the trash in the room daily. All the waste baskets in the room were overflowing with trash by the end of the stay.not good!
Stayed 2 nights in Mar 2023
Response from Eva on 6 Apr 2023
Hi, Diana! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

10/10 Excellent

Ken, Corpus Christi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2023
Response from Ammy on 23 Mar 2023
Hi, Ken! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Prescilla

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023
Response from Charles on 12 Apr 2023
Hi, Prescilla! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Charles

10/10 Excellent

Erika

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It's a good place to stay
Stayed 1 night in Jan 2023
Response from Ammy on 18 Jan 2023
Thank you for your appreciation, Erika! We hope to give you a consistent service every time. Regards, Noah.

2/10 Terrible

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Three people stayed in the room. All covered in bedbug bites.
Response from Ava on 22 Dec 2022
Hey, Jonathan! It is unfortunate that you did not have that kind of experience that we are known to offer, please understand that we would never want our guests to face such kind of hassle. Rest assured, we will work upon your feedback to ensure a comfortable stay in the future. Regards, Ava

8/10 Good

Casimiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ammy on 19 Nov 2022
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah

8/10 Good

Ken, Corpus Christi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Nov 2022
Response from Ammy on 23 Nov 2022
Hi, Ken! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 Good

ashlee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Ava on 19 Oct 2022
Hi, Ashlee! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Greta on 19 Sept 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Stayed 1 night in Sep 2022
Response from Greta on 19 Sept 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

4/10 Poor

Nicholas

Stayed 3 nights in Aug 2022

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable
Stayed 1 night in Jul 2022
Response from Jon on 17 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

8/10 Good

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Jul 2022
Response from jane on 24 Jul 2022
Hi, Mauro! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

8/10 Good

Ken, Corpus Christi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet with spacious rooms
Stayed 7 nights in Jul 2022
Response from Ammy on 21 Jul 2022
Hi, Ken! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oko pleasant
The room was clean and smelled very clean. The shower head needed alittle work. Otherwise great stay. Very quiet.
Stayed 1 night in Jun 2022
Response from Jane on 10 Jul 2022
Thanks for rating us, Tamara! Your review made our day. We hope to delight you with our services. Regards, Jane!

6/10 Okay

jill

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no extra lock on the door, just the one for the key. There was a huge gap between the floor and door so while the door was shut I could feel the heat coming in the room from outside.
Stayed 1 night in Jun 2022
Response from Simon on 10 Jul 2022
Hi, Jill! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Christina on 6 Jun 2022
Hi, Rosa! Thank you for the positive rating.Looking forward to your continuous love and support. Regards, Christina!

10/10 Excellent

Gildardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Christina on 6 Jun 2022
Hi, Gildardo! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Christina!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room floor was covered by bugs and a puddle of water on the floor. Did not stay. Staff was helpful, happily gave refund. Apologized for inconvenience.
Stayed 1 night in May 2022
Response from Simon on 23 Jun 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my stay
The first room A/C did not work but I was given a 2nd room that the was fine. The office staff was great and took care of the non working A/C.
Stayed 2 nights in May 2022
Response from Joey on 19 May 2022
Thank you so much for the positive rating, Ryan! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing through
The gentleman who checked me in was very polite and nice. It was a warm day and the AC worked great. Looks like they were doing a remodel but our room was quiet and I never heard them as they were working on the property. If i were back in the area i would stay again.
Stayed 1 night in Apr 2022
Response from Jason on 13 Apr 2022
Hi James, We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Jason

6/10 Okay

Mario

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Philip on 4 Apr 2022
Hi Mario, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Philip

8/10 Good

Marilyn

Travelled with family, Travelled with pets
Liked: Staff & service
Friendly staff at the front desk. Mediocre room amenities. Body soap was garbage! Parking lot was messy and full of construction materials. There was nowhere to walk my dog in the morning. We had to drive around to find a better place so she can do her “business”. The TV had an abundance of channels. Comfy mattress and pillows.
Stayed 1 night in Mar 2022
Response from Ammy on 23 Mar 2022
Hi, Marilyn! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean room
Stayed 1 night in Mar 2022
Response from Cheshta on 17 Mar 2022
Thank you for rating us with such awesome words, Joshua! We will strive to keep up with your expectations always. Regards, Nanny

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Everything was perfect. No issues. Have had so many issues at another hotel, and never thought to stay here. Was the best experience.
Stayed 1 night in Mar 2022
Response from Jake on 8 Mar 2022
Thank you so very much, Brandi! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Jake

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022