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Reviews of Prathiba Heritage

2.5 out of 5
Prathiba Heritage
Dharmalayam Road, Opp. Ayurveda College, M.G. Road, Thiruvananthapuram, Kerala

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Sijo

Disliked: Amenities
Not accessible
Stayed 2 nights in Apr 2024
Response from Owner on 28 Apr 2024
Dear Guest,Most of the roads in Trivandrum are undergoing smart city upgrade, that's why there are some maintenance work going on our road too. The work will be over in 2 weeks. Sorry for the inconvenience. Current situation is that you will have to walk around 20 meters. Our car parking is accessible though properly.

6/10 Okay

Sikder Monoare

Travelled with group
Liked: Staff & service
inside room not so good
hotel good location great but inside room old furniture and room is very small
Stayed 1 night in Dec 2023

10/10 Excellent

Anil Kumar

Stayed 1 night in May 2023

8/10 Good

Nikhil

Stayed 1 night in Jul 2022

8/10 Good

Eric

Disliked: Room comfort
Smal room
No cleaning no hot water
Stayed 7 nights in Jan 2020
Response from Pretheep on 27 Jan 2020
Dear Guest, Thanks for the review. We do have 24 hrs running hot water and daily house keeping.

6/10 Okay

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
2 towells for 1 week, no cleaning room verry small room
Stayed 2 nights in Jan 2020

8/10 Good

Ananta Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Everything was great with the hotel, location, service proximity to the temple. However there was not much space in the bathroom and the main room
Stayed 1 night in Dec 2019

10/10 Excellent

MURALIDHAR.A, HYDERABAD

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hot Water Facility in my room is not there. The entertainment like T.V. provision is there. But only FREE subscribed channels are working which are not much useful in our stay.
Stayed 2 nights in Aug 2019
Response from Pretheep on 23 Aug 2019
Dear guest, Thanks for the review. We do have 24 hrs running hot water facility in all rooms. Our apology in case you had trouble getting hot water. Please contact our reception for any help needed and they would be happy to assist

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bathroom was toooooo small, room service was bad, mattress were pathetic
Stayed 1 night in Jan 2019

8/10 Good

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It is ok hotel. Location is great. Was clean. Service was good.
Stayed 2 nights in Dec 2017
Response from Pretheep on 11 Jan 2018
Thank you for the feedback

2/10 Terrible

ouma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good hotel.no breakfast no mineral water. Very noisey.
Stayed 1 night in Dec 2017
Response from Pretheep on 11 Jan 2018
Dear Guest, We have mineral water available and breakfast on request will be provided at an extra cost. We did have some noisy children staying with us on the day you stayed. We apologize for the inconvenience caused if any.

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall good
Stayed 1 night in Dec 2017
Thank you for the feedback

4/10 Poor

Raj, pune

Disliked: Property conditions & facilities, room comfort
AC not working and small room with tiny wash basin
The room was clean but very small size, beds smaller size than regular and AC went off at 9 PM and after long struggle started at 6:30 AM and I checked out after an hour Wash basin is of 8x11 inch size like a toy I would not recommend unless you have no other option
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived after midnight. The street was wet, later iIfound out a pipe broke. It was dark, so the overall first impressions was not the best. I think hotels should not misguided people about the hot building and it's surrounding. Having said the, the room was clean, hot water plentiful, staff helpful. Location very convenient in respect to airport, train and bus stations.

4/10 Poor

Dinesh

Disliked: Staff & service, room comfort
Not much good place receptionist was disgusting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Rooms are too small.
The double deluxe room I have booked might actually be a single room. No walking space in the room as well as in the bathroom. Very very crunchy size room. But for the cleanliness and staff the hotel is not up to the mark.

6/10 Okay

Annette

Ok beliggenhed.
Stayed 2 nights in Jan 2024

8/10 Good

Vidar Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Joao

Liked: Staff & service, property conditions & facilities, room comfort
Hotel honesto em Trivandrum
Hotel honesto pelo valor cobrado. Não oferece água quente. Staff ótimo.
Stayed 1 night in Jan 2018
Response from Pretheep on 6 Feb 2018
Dear Guest, Thanks for the review. We do have 24 hours hot water. Apologies if you were not able to use the same during your stay.