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Reviews of Gateway Varkala - IHCL SeleQtions

4 out of 5
Gateway Varkala - IHCL SeleQtions
Near Government Guest House, Trivandrum, Varkala, Kerala

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 108 reviews" "
Rating 8 - Good. 35 out of 108 reviews" "
Rating 6 - Okay. 12 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious hotel with great pool. Very friendly and helpful staff. Very good food - pleasant surprise to find we were half-board. 20 min walk to beach or to Cliff area.
Stayed 3 nights in Mar 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probally the best place in Varkala.
Stayed 2 nights in Feb 2024

8/10 Good

Imogen

Liked: Staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful, when we arrived in our room the sheets and towels were dirty which was a let down. but was swiftly resolved
Stayed 2 nights in Oct 2023
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review.Warm regards,Mayank MittalHotel Manager - Gateway Varkala

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, left with a bitter taste
Amazing hotel with lovely facilities and good value for money. All staff are welcoming and really polite. The room was spacious and clean and it provides everything you need. In general it is a very good place to stay in varkala and I would recommend anyone to stay here. Unfortunately the bad points follow: Firstly, the wifi - considering you are paying a fair amount in relation to other hotels you only get 1 device (unless you pay for premium service, as it states on the wifi sign in page) and it's not accessible everywhere. Not the end of the world but considering other hotels offer unlimited access for free it's not ideal but hey. Secondly which was frustrating for me and my partner, when it came to check out, they asked us if we had taken anything from the mini bar, we replied "nothing". Upon them insisting on double checking, they informed us there were a few bits missing. There were then numerous phone calls made and we were questioned multiple times to which we insisted we hadn't taken anything. Furthermore to that, this incident was then raised with multiple members of staff who then would carry on questioning us about the mini bar and labelled us with the same reputation. When spending over £300+ in total on this establishment, it seemed very inappropriate to accuse myself and partner of stealing things from a mini bar and unfortunately this is the lasting memory of the hotel.
Stayed 3 nights in Nov 2023
Response from Mayank Mittal on 29 Nov 2023
Dear Guest,Greetings from Gateway Varkala – IHCL SeleQtions! Thank you for sparing time and sharing your valuable feedback. It was an absolute pleasure having you stay with us during your visit to Varkala. We regret to note that some of your experiences with the hotel was not up to your expectations. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I am happy to note that you found the services of our Associates, measuring up to your satisfaction. We do look forward to an opportunity to welcome and serve you again. Assuring you of our best services and hospitality.Warm regards,Mayank MittalHotel Manager, Gateway Varkala – IHCL SeleQtions

8/10 Good

Julie, Rainham

Travelled with partner
Liked: Staff & service
Ok for few days, not much to do
Stayed 14 nights in Sep 2023
Response from Mayank Mittal on 25 Sept 2023
Dear Ms. Julie,Greetings from Gateway Varkala – IHCL SeleQtions! Thank you so much for visiting Gateway Varkala and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you.The Gateway Varkala experience is all about people and working together to create beautiful memories for all our guests. I would be happy to share your gracious appreciation with the entire team.We look forward to welcoming you back to your home away from home and assure you of our finest services at all times. Warm regards,Mayank MittalHotel Manager, Gateway Varkala – IHCL SeleQtions

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay in Varkala
great staff and service great property, peaceful and serine. but the building need updating direct access to beach and v can be an issue if it start raining
Stayed 2 nights in Aug 2023
Response from Mayank Mittal on 25 Sept 2023
Dear Mr. JacobGreetings from Gateway Varkala – IHCL SeleQtions! Thank you so much for visiting Gateway Varkala and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a comfortable stay with us.The Gateway Varkala experience is all about people and working together to create beautiful memories for all our guests. We look forward to welcoming you back to your home away from home and assure you of our finest services at all times. Warm regards,Mayank MittalHotel Manager, Gateway Varkala – IHCL SeleQtions

10/10 Excellent

Arun

Stayed 2 nights in Aug 2023
Response from Mayank Mittal on 25 Sept 2023
Dear Mr. Arun,Greetings from Gateway Varkala – IHCL SeleQtions! Thank you so much for visiting Gateway Varkala and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you.The Gateway Varkala experience is all about people and working together to create beautiful memories for all our guests. I would be happy to share your gracious appreciation with the entire team.We look forward to welcoming you back to your home away from home and assure you of our finest services at all times. Warm regards,Mayank MittalHotel Manager, Gateway Varkala – IHCL SeleQtions

10/10 Excellent

Radhakrishnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing.The most outstanding thing was the friendly and helpful attitude of the staff, all of them. Food was excellent.
Stayed 2 nights in May 2023
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review, we look forward to welcoming you back.Warm regards,Mayank MittalHotel ManagerGateway Varkala - IHCL SeleQtions

10/10 Excellent

Roby

Stayed 2 nights in May 2023
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review, we look forward to welcoming you back.Warm regards,Mayank MittalHotel ManagerGateway Varkala - IHCL SeleQtions

10/10 Excellent

Shyama

Stayed 2 nights in Mar 2023
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review, we look forward to welcoming you back.Warm regards,Mayank MittalHotel ManagerGateway Varkala - IHCL SeleQtions

8/10 Good

krishna

Stayed 2 nights in Jan 2023
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review, we look forward to welcoming you back.Warm regards,Mayank MittalHotel ManagerGateway Varkala - IHCL SeleQtions

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A decent stay but could be better
An okayish stay. View is decent, you cannot see the beach though. A little more activities for the kids could make it a good weekend getaway. Currently has a slide, swings and see saw only. Pool needs maintenance and a little more empathetic pool staff. Kid got a cut in leg in one of the many loose tile parts in the kid pool. Sides of the pool has a lot of fungal growth. Restaurant is the best part. Excellent service by each staff and tasty food. Overall a decent stay but could be a better.
Stayed 1 night in Oct 2022
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review, we look forward to welcoming you back.Warm regards,Mayank MittalHotel ManagerGateway Varkala - IHCL SeleQtions

10/10 Excellent

Soman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very nice experience. Regi was very good.
Stayed 1 night in Jun 2022
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review, we look forward to welcoming you back.Warm regards,Mayank MittalHotel ManagerGateway Varkala - IHCL SeleQtions

10/10 Excellent

Soman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Mayank Mittal on 16 Jan 2024
Dear Guest,Thank you for your review, we look forward to welcoming you back.Warm regards,Mayank MittalHotel ManagerGateway Varkala - IHCL SeleQtions

8/10 Good

Prashanth, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gateway Varkala is a very tranquil hotel set done distance from the noisy Cliff area. The staff are among the best and friendliest I have met anywhere in the world. The amenities are very nice. The rooms are dated. The vinyl floor in my room was worn and chipped. The view from the hotel balcony is beautiful and you can see the Arabian sea if you have some of the better located rooms. Apart from the dated rooms, the other downside is that the trendy, popular beaches (Cliff Beach and Black Sand Beach) are some distance away. Autorickshaws (Tuk Tuls) are not usually easy to find outside this hotel. The restaurant is great. We have a few meals there. Rooms include a buffet breakfast and also includes several a la carte choices such as dosas eggs etc. We also did massages at the ayurvedic center, and that was well worth it. The swimming pool was a very enjoyable one. Even in December the water was warm. There are loungers and towel service. Overall this was a great experience. People who want to be in the thick of the action, and don't mind dealing with noise and crowds should look to stay in one of the many modest hotels along the cliff. Gateway would better suit discerning guests who value peace and quiet.
Stayed 2 nights in Dec 2021
Response from Shobhit Kaushal on 18 Dec 2021
Dear Mr Prashanth Greetings from Gateway Varkala - IHCL SeleQtions! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Shobhit Kaushal General Manager, Gateway Varkala - IHCL SeleQtions

8/10 Good

Hari

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from Shobhit Kaushal on 17 Dec 2021
Dear Mr Hari Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shobhit Kaushal

10/10 Excellent

Soonmu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice experience !!! If I go there again then I will stay there again !!
Stayed 2 nights in Nov 2021
Response from Shobhit Kaushal on 8 Nov 2021
Dear Guest, Greetings from Gateway Varkala - IHCL SeleQtions! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Shobhit Kaushal General Manager, Gateway Varkala - IHCL SeleQtions

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my best stays in Kerela, we were stuck in lockdown for two days and we thought what we would do but this property of Taj group just did not let me down. The location for the property is amazing and has sea views. The staff is very humble and friendly. The food is absolutely amazing and upto the expectations. The chef comes and ask you about your experience with the food and suggests you new things to have. Overall it was the best stay in Kerela for me.
Stayed 2 nights in Jul 2021
Response from Shobhit Kaushal on 28 Jul 2021
Dear Guest Greetings from Gateway Varkala! This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates and overall services. Your feedback is essential not only in our effort to improve our standards but this helps a great deal for the motivation of our associates and helps them perform even better. I shall communicate your sentiments to the entire team. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Gateway Varkala! Sincerely, Shobhit Kaushal General Manager Gateway Varkala – IHCL Seleqtions

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
.
Stayed 1 night in Apr 2021
Response from Shobhit Kaushal on 6 May 2021
Dear Guest, Greetings from Gateway Varkala - IHCL SeleQtions! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Shobhit Kaushal General Manager, Gateway Varkala - IHCL SeleQtions

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Overall very nice property
Stayed 1 night in Jan 2021
Response from Shobhit Kaushal on 5 Feb 2021
Dear Guest, Greetings from Gateway Varkala - IHCL SeleQtions! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Shobhit Kaushal General Manager, Gateway Varkala - IHCL SeleQtions

10/10 Excellent

Diane, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, very clean, prompt delicious room service and very secure location. My place to stay in Varkala.
Stayed 13 nights in Mar 2020

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel, staff were very polite Able to walk to the beach Room was very good Perfect hotel for looking around this area
Stayed 1 night in Jan 2020
Response from shobhit on 17 Feb 2020
Dear Ms Sally Greetings from Gateway Varkala! This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates and overall services. Your feedback is essential not only in our effort to improve our standards but this helps a great deal for the motivation of our associates and helps them perform even better. I shall communicate your sentiments to the entire team. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Gateway Varkala! Sincerely, Shobhit Kaushal General Manager Gateway Varkala

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very convenient location. Everything was good. The only criticism would be the restaurant food prices which were eye watering. Many of the dishes were 800 to 1,000 INR when you could get the same dish for 250 INR at the North Cliff Restaurants
Stayed 5 nights in Jan 2020
Response from shobhit kaushal on 20 Jan 2020
Dear Patron Greetings from Gateway Varkala! This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates and overall services. . Your feedback is essential not only in our effort to improve our standards but this helps a great deal for the motivation of our associates and helps them perform even better. I shall communicate your sentiments to the entire team. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Gateway Varkala! Sincerely, Shobhit Kaushal General Manager Gateway Varkala

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from shobhit on 6 Jan 2020
Dear Patron Greetings from Gateway Varkala! This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates and overall services. . Your feedback is essential not only in our effort to improve our standards but this helps a great deal for the motivation of our associates and helps them perform even better. I shall communicate your sentiments to the entire team. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Gateway Varkala! Sincerely, Shobhit Kaushal General Manager Gateway Varkala

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff super friendly and all great with the kids. The breakfast was fantastic, rooms really comfortable and kept really clean. The shower was wonderful and all the team were welcoming and accommodating. We would certainly stay there again.
Stayed 9 nights in Oct 2019
Response from Shobhit Kaushal on 4 Nov 2019
Dear Madam / Sir Greetings from Gateway Varkala! This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates and overall services. . Your feedback is essential not only in our effort to improve our standards but this helps a great deal for the motivation of our associates and helps them perform even better. I shall communicate your sentiments to the entire team. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Gateway Varkala! Sincerely, Shobhit Kaushal General Manager Gateway Varkala

10/10 Excellent

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Shobhit Kaushal on 11 Oct 2019
Dear Ms Pushpavaly Greetings from Gateway Varkala! This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates and overall services. . Your feedback is essential not only in our effort to improve our standards but this helps a great deal for the motivation of our associates and helps them perform even better. I shall communicate your sentiments to the entire team. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Gateway Varkala! Sincerely, Shobhit Kaushal General Manager Gateway Varkala

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent 4 star hotel with good pool.
We had a great time in Varkala. The hotel was friendly and helpful and a lovely setting with a really nice pool for the kids and a swim up bar in the pool which we liked. There was a lovely view from hotel down to the sea. We liked the little path that takes you down through some jungle to the beach too. A good 4 star choice in that area if you have kids and want a pool. The breakfast was also good with a large selection to offer. The only negatives were that the hotel was a bit faded and could do with a bit of maintenance here and there to spruce it up. It needed a bit of love! The tennis court was abandoned and the net completely broken although we did borrow some rackets for a knock-about anyway, but it wasn’t really playable. The restaurant looked like it served good food but it was pretty expensive so we chose to eat out everyday as there are lots of good restaurants in the area anyway. We had a really good time here and it was a nice place to be overall.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
fungus and mould in room dangerous for breathing woke up after first night feeling in well, expedia did not refund all my money and even not enough for the rest of my stay, if they don’t fix this i will leave expedia fore ever! Also avoid this hotel the fungus is dangerous ppl die from it even in dry climates like california!
Stayed 6 nights in Aug 2018

6/10 Okay

Leti

Liked: Staff & service
Staff makes the stay worth it by far
Enjoyed the stay at Taj. We booked the deluxe suite and it was exactly what we imagined. It’s in need of a renovation, simple amenities however it served its purpose. The staff is courteous and helpful which we certainly appreciate. It’s the staff which makes this property worth the stay.
Stayed 2 nights in Jul 2018

8/10 Good

Lindsey, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff nice hotel
The hotel has a great location and the best beds of our entire 8 hotel experience in India. Housekeeping never replaced shampoo ect. And often did not bring enough towels but were quick to bring anything we asked for. Food is only decent. Go eat at the beach for half price and better food.
Stayed 2 nights in Feb 2018

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel but a bit dated. Staff are superb and the grounds well maintained.
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice stay
We had a nice stay, very convenient location and services. The restaurants was particularly good.
Stayed 1 night in Jan 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
Beyond perfect - the hotel provides a very bespoke and personal service and went above and beyond to make sure we enjoyed our stay. I promised less than some of the bigger names but delivered far more. They upgraded our room free of charge given they had space. I can't speak highly enough of the staff. Area is excellent as well - short walk to the beaches and restaurants!
Stayed 1 night in Dec 2017

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option in lovely Varkala
Yes the restaurant needs a makeover and the pool needs re-tiling but we just loved our stay at the Gateway. It was perfectly located in a quiet location on the hill but perfectly walkable to the beach and cliffs. The room was perfect, very comfortable and a wonderful view of the coconut palms and swooping eagles. We would love to return one day. Many thanks to the team.
Stayed 2 nights in Nov 2017

8/10 Good

Claire O'Sullivan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice hotel staff could not have been more accommodating. Clean and comfortable. Sells beers at a swim up bar, short walk to barkala beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

6/10 Okay

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the beach, spa facilities very good. Nice comfortable hotel but food was disappointing.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel.
Staff extremely friendly and helpful. Rooms very comfortable, clean. Breakfasts very good. Was very disappointed in "Fitness Centre" it only had a treadmill and running machine! Swimming pool we did not think was very clean had algae growing on the pool floor, slimy to walk on and pool edge was a bit green.

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelle location, garden and service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Convenient and beautiful
The stay was good and the beach a few hundred meters away from the hotel. There is a cute pathway that cuts through the jungle to take you to the beach.

10/10 Excellent

Pete, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
Stayed for 7 nights. The hotel has a different charm. It is a oversized house with about 30 rooms. Not a typical hotel look but a very charming place. Its about 300 steps to the beach through the back entrance. Overall very convenient hotel. Nice staff always smiling and willing to help. The AC did not seem very powerful but upon request, they quickly addressed it. Nice views of the beach. Has carromboard, chess and other table games. The Ayervedic massage place in the hotel is professionally run and is overall nice. The food was great. The executive chef was always around to chat and customized food to our liking. It is not a 5 or 7 star hotel. But certainly a very neat and clean and picturesque place with good people who like to take care of your minute details.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

louise , Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, excellent location
We had a terrific experience, staff helpful and friendly. The pool would benefit from some maintenance work,repairing broken tiles. Good in the hotel restaurant, nice but pricy. Buffet bteakfast, plenty of options.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Best place to stay in Varkala - do yourself a favour.

8/10 Good

Christian, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing on top of Varkala beach
very nice top hill hotel. Great service, very friendly. Close walk from the beach. The hotel itslelf has all you need. It could be a 5* if the hotel restaurant would be a bit bigger or the pool would have a bit more chairs or be a bit bigger. Our room had the floor that was broken under a dirty carpet. The carpet was changed, but it gives impression with other details, that hotel is a bit old. The room was big so and especially the bathroom. The restaurant is very good. The Gateway is probably one of the best quality hotel in Varkala, the beach village has a lot of hôtels, but it is a bit a dirty area and I am not sure I would pick a hotel right there. Still possible to find ok places, I am sure, but not a 5*.

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with great atmosphere .
Very caring staff, warm welcome on arrival. Splendid views over gardens and pool towards the beach. Spacious rooms.