Search Hotels Near The Spa at the Ritz-Carlton, Washington

"A beautiful hotel inside and out. I understand it’s the beginning of their busy season… But they need to refresh especially the outside seating and outside area. Also, I did have an unfortunate experience with a worker who I felt to be a little condescending. Otherwise a beautiful room. "

"The staff was very friendly and welcoming however we booked this hotel for the indoor pool. We asked the hours the pool was open upon checking in and were told 7am-10pm. With that being said we were excited to use the pool with our children. Friday evening, the pool was “closed” for a swim school. They allowed my children to swim in one very small section (after we made it a point that it was bs) and when they started acting like children (ex: laughing, yelling, jumping in the pool) the swim school “instructor” proceeded to scream at them very aggressively. It was completely uncalled for and not okay. Not a fun time for 3 7 year old boys. Then, the following morning our plan was to swim after breakfast before our plans for the day. Well, the pool was closed again for “swimming lessons”. They made it known and my children were only allowed in the hot tub. While I understand that a swim school “rented” the pool out, this should have been on the website at booking. The hours the pool are available to PAYING guests should be listed. I would not have stayed here if I knew the pool would be closed not one but twice within our 24 hour stay. "

"Reservation was for two queens — they only had King available. No one contacted us prior even though they indicated it was a known room issue. Very frustrating. Nothing was done to rectify the problem."

"I absolutely loved this hotel! The floor layout of my room was wonderful. I enjoyed the lighting, cle"

"I reserved the room so that my kids could swim they didn't let use no that the pool wasn't swimable"

"Everything‘s great! We will definitely use this location again."

"staff is friently, has a parking, neaby restaurants, fitness, rooms are clean, amenities are old "

"The property is not clean. Room keys do not work. Check in took almost an hour. Breakfast service is pretty bad. No one to give you water or coffee. Please avoid this property if you can. "

"The place is deplorable. From the lobby to the hallway, it was smelly, and the carpet in the room was dusty, which is why I had to check out early. The entire hotel needs refurbishing. I would never go back there nor recommend it to anyone."