Search Hotels Near The Russell House, Boston

"Property was fine. Rude staff. Small bottles of water in the room that they charge $3 for when many hotels include as an amenity. "

"Hotel was under construction/renovation. With work starting well before and after the stated work hours."

"Great location and very nice place. Nice big room and bathroom!!"

"Amazing!"

"The hotel exceeded our expectations! The staff does a great job! "

"The breakfast was ok. The usual complimentary breakfast. The lady (Ramona) tending to the breakfast made my morning every morning. She was so kind. Always has a smile on her face. Made sure I had everything I needed. The staff on the front desk ( Their names escape me) were all very helpful with the exception of one young lady whom i didnt find friendly at all and always seemed like you were an inconvenience if you had a question. I do however wish I would have known that the hotel was under construction before I booked my stay. There was no hot water in my room on 2 of my 5 mornings. Two of the days they had to shut the water off all together. "

"It was alright but not for the price and the room being so on the street you could literally not open the blinds without making eye contact with people at the bus stop."

"Our room was clean and comfortable. The breakfast was great, with huevos rancheros and potatoes on the menu in addition to other breads and yogurts. Overall a great stay. "

"Very slow WiFi. No breakfast till 10 on weekends. No coffee bar in the lobby. Some of the staff at the desk seemed like they were just passing time, not really interested in customer service. "