Search Hotels Near The Aquarium, Pine Cay

"Was more of a motel feel. Place run down and needs maintenance. Water only came out of three holes in shower head, room smelled very musty even with ac running, fan in bath so loud you couldn’t stay in there with it on, tiles falling off side of pool. "

"Bar and staff were phenomenal, rooms can use an upgrade but definitely not horrible. It’s just hard to track what activities and restaurants are open since we get a paper print out of the info and mine went swimming day one. I’ll definitely be back!"

"Judy was an excellent house manager catering to our every needs. Wonderful stay for our group! "

"Clean condo, nice pool. Missing daily maintenance and providing necessities. "

"RWI is always amazing. Sherman and Ken are the best. The grounds are immaculate and the beach is unbelievable. We will continue to go back to Royal West Indies Resort! "

"While the property itself and its location are excellent, the lack of basic maintenance and the total absence of management oversight were unacceptable.Lack of Management Accountability: Despite our explicit request to meet with the property manager to address ongoing issues, she never showed up and failed to make any contact with us. This lack of professional courtesy and communication is highly concerning for a high-end rental.Critical Utility & Maintenance Failures:* Water Heater & Pressure: The water heater was non-functional for much of our stay, cycling on and off and leaving us without hot water in all showers. Combined with the consistently poor water pressure, basic hygiene was a major frustration.* Pool Condition: The pool was neglected and full of debris/leaves the entire time we were there, making it appear unmaintained and uninviting.Insufficient Provisions:* Hygiene & Essentials: The bathrooms were not properly prepared; hand soap was nearly empty in multiple rooms, and there were no tissues provided anywhere in the rental.* Kitchen Shortages: The kitchen was poorly stocked, lacking even basic essentials like pepper and steak knives, which made preparing meals at the property difficult.We chose this property expecting a certain standard of service and comfort that was simply not met. We hope you take these issues seriously, as the current state of management and maintenance does a disservice to such a beautiful location."

"Everything amazing "

"Next level!"

"Beautiful house with private gated front and backyard. House has everything we needed and more, kayak and paddle boards are Big plus bouns. We could do the popular mangrove kayak tour from the house to the grove by ourselves, don't need pay extra to the tour guide and can go anytime base on our schedule. Host/manager have taking care of us well, easy communication and fast response. High recommended!"