Title: Hotel Imperial Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Imperial Hotel in Thames with restaurant and bar/lounge ![Meeting facility](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/29960774.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/ae09f162.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Queen with Ensuite - Room no 2,3 & 14 | Iron/ironing board, rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/b472e3e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/944314ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/65829acc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Imperial, in a vibrant neighborhood, blends modern amenities with classic charm. Enjoy excellent meals at the restaurant and evening drinks at the bar. Business travelers value the meeting rooms and free WiFi. Complimentary coffee and tea in the welcoming lobby. 7.6 Good ## Popular amenities - Bar - Housekeeping - Free WiFi - Restaurant - Business services ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15827575&PinnedHotelID=15827575&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Single Room- Room no 8, 9, 11, 12,15 & 16 | Iron/ironing board, rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/f46214a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room- Room no 8, 9, 11, 12,15 & 16 ### Highlights TV Cable channels Daily housekeeping - Sleeps 1 - 1 Single Bed ![Iron/ironing board, rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/81e09e26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen with Ensuite - Room no 2,3 & 14 ### Highlights TV Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Queen - 2 Queen Shared Bathroom - Room no 4 & 18 | Iron/ironing board, rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/5803ed35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen - 2 Queen Shared Bathroom - Room no 4 & 18 ### Highlights TV Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Iron/ironing board, rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15830000/15827600/15827575/81e09e26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Shared Bathroom - Room no 6 ### Highlights TV Cable channels Daily housekeeping - Sleeps 3 - 3 Single Beds ### Twin bed shared bathroom - Room no 7,10 & 17 ### Highlights TV Cable channels Daily housekeeping - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FThames-Hotels-Hotel-Imperial.h15827575.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FThames-Hotels-Hotel-Imperial.h15827575.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.14013%2C175.54303&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3Yhtq4A8czgYSq2tT4xp6LoaINI=) 476 Pollen Street, Thames, Coromandel, 3500 #### What's nearby - Hauraki Rail Trail Thames - 3 min walk - 0.2 miles - Goldfields Shopping Centre - 5 min walk - 0.3 miles - Thames Hospital - 8 min walk - 0.5 miles - Thames Historical Museum - 10 min walk - 0.6 miles - Goldmine Experience - 16 min walk - 0.9 miles #### Getting around - Whitianga (WTZ-Whitianga Aerodrome) - 97 min drive #### Restaurants - ‪Bugger Cafe - ‬12 min drive - ‪Subway - ‬1 min walk - ‪McDonald's - ‬5 min walk - ‪Bakehouse - ‬2 min walk - ‪Hi Stranger - ‬3 min walk ## About this property ### Hotel Imperial Property highlights Hotel Imperial provides amenities, such as a bar and a restaurant. Stay connected with free in-room WiFi. You'll also find perks such as: - Meeting rooms, coffee/tea in reception and smoke-free property - A billiards/pool table Room features All guest rooms at Hotel Imperial have amenities, such as free WiFi. Extra amenities include: - Bathrooms with showers - 20-inch TVs with cable channels ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Hotel Imperial Restaurant ### Things to do - Billiards/pool table ### Family friendly - Rollaway/extra bed (surcharge) ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer (on request) - Partially-open bathroom - Shower - Towels provided ### Entertainment - 20-inch TV with cable channels ### More - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 10 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 10 AM - 10 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 30.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: NZD 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Hotel Imperial Thames Imperial Thames Hotel Imperial Hotel Hotel Imperial Thames Hotel Imperial Hotel Thames ## Frequently asked questions ### Is Hotel Imperial pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Imperial? > There is free parking nearby. ### What time is check-in at Hotel Imperial? > Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Imperial? > Checkout is at 10 AM. ### Where is Hotel Imperial located? > Situated in Thames, this hotel is within a 5-minute walk of Hauraki Rail Trail Thames, Thames War Memorial Civic Centre and Goldfields Shopping Centre. Thames Hospital and Thames Historical Museum are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Imperial Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 21 8 - Good 43 6 - Okay 15 4 - Poor 7 2 - Terrible 4 ### 6/10 Okay #### Carl 24 Jul 2019 Liked: Staff & service Disliked: Cleanliness #### Just a little more attention to detail Staff very welcoming and accommodating. Room needed to be aired out. Pillow or something needed to be washed or replaced.... room smelled like a clothes rack of unwashed second hand clothing found on an op-shop. Price was very good and met my needs ##### Carl Stayed 2 nights in Jul 2019 ### 6/10 Okay #### Richard, Auckland 15 Jul 2019 Liked: Cleanliness Disliked: Staff & service, amenities Good when on a budget. Has all you need in a central location in Thames ##### Richard Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller 12 May 2019 Liked: Cleanliness, staff & service, amenities The character of a very old fashion Hotel. Was simply a bed for the night. ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Ole-Christian 30 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Perfectly fine, and a good price. Super central. Very cheap. Quite sparsely furnitured. The room could have used a chair and/or desk of any kind... ##### Ole-Christian Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller 18 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Character-filled hotel over 100 years old, but although i didnt go to the bar, i wasn't impressed that it had gambling machines. ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 14 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The owner of the hotel was really kind and well prepared.excellent service! ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Miki, Auckland, nz 10 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities Perfectly clean and welcoming, but skeleton staff. Served our purpose well, somewhere to sleep comfortably. No information given re availability of breakfast or other meals, despite being attached to a bar/restaurant. Online it says kettle/ coffee/tea making available in rooms but this was not the case. ##### Miki Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 25 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room and central to town. Very clean and a good pub stay experience on our way back to airport ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller 12 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and well furnished. Comfortable. Website needs to be updated. There is no restaurant existing now. A few choices of counter tea only in bar area. ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller 10 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Bed was comfortable and shared bathroom was clean. No tv in the room and no jug and toaster. There was a kitchenette down the hall for making tea and toast. Staff were friendly and helpful ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller 5 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Literie confortable Séjour d’une nuit à l’arrivée en Nouvelle Zélande. Accueil très efficace. Literie très confortable pour une bonne nuit de repos après un long voyage. Parking à l’arrière de l’hôtel. Le charme de l’ancien a été conservé. Très correct pour une étape sur la route. ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Verified traveller 3 Feb 2019 Disliked: Cleanliness, property conditions & facilities #### Ok but nothing more Got dirty sheets and had to ask for a change. Found some socks and hairbrush from previous guests under the bed. Other than that ok stay for a night on the way to somewhere else. ##### Verified traveller Stayed 1 night in Jan 2019 ### 4/10 Poor #### Verified traveller 28 Jan 2019 Disliked: Property conditions & facilities, room comfort Disappointing stay. Sheets unironed. Had to ask for more tea/coffee/milk - some of which was sour - and towels. Restaurant was closed and apparently will be for some time. No aircon. Only free view tv. Cars could be locked up but had to be in before 9pm and not want to leave before 8am ##### Verified traveller Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Verified traveller 27 Jan 2019 Wer nur ein günstiges Zimmer zum Schlafen sucht, ist hier richtig. ##### Verified traveller Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 21 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bonzinho Hotel básico de cidade pequena não muito turística, apesar do verão. Atendimento muito bom, tinha cozinha disponível a quem quisesse. Só seria legal ter pelo menos um ventilador no quarto. ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Janet 8 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### enjoyed our stay lovely family, great for a short stay ##### Janet Stayed 1 night in Jan 2019 ### 10/10 Excellent #### WING CHUN 8 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good enough overall is ok unless no air con. Nearby is many restaurants and i have delicious meal. Will stay there again if i visit here again ##### WING CHUN Stayed 1 night in Jan 2019 ### 8/10 Good #### Lienette 8 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good bang for your buck It was good for what it was. The man at the desk was super helpful and told us if he needed anything to not be afraid to ask them. The room and especially the beds were clean. Had no issues with the communal bathroom and showers. If you have trouble going up a flight of stairs, this place isn’t for you. ##### Lienette Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller 7 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best beds we experienced in nz. Stayed at 17 places. Friendly staff and great food. Highly recommended for a hotel. Also well priced ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Colin 5 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### affordable comfort good location. clean and comfortable. if in the area , recommend staying here and utilising the excellent restaurant ##### Colin Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Jenny, Taupo , nz 28 Dec 2018 Disliked: Property conditions & facilities There was a band that wasn’t advertised on the booking site which was on the floor below our room and meant we couldn’t sleep until the band finished at 11.30pm. The fan didn’t go and we couldn’t open the window for fresh air due to the noise from the smoking area which was just below the bedroom. The alarm went off twice during the night. ##### Jenny Stayed 1 night in Dec 2018 ### 6/10 Okay #### David, Hampshire 29 Nov 2018 Liked: Cleanliness The Hotel is a bit old and run down, but was perfectly adequate for my one night stay.The room was clean and the bed was comfortable, however the fittings were basic and the privacy (due to big open windows) was not ideal. ##### David Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Darren 25 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place for a last minute stop in Thames. Clean and comfortable, right in the historic centre. ##### Darren Stayed 1 night in Nov 2018 ### 6/10 Okay #### Florence 20 Nov 2018 Liked: Cleanliness, staff & service J'avais réservé 1 chambre avec salle de bain commune et à ma grande surprise pas de verrou à la douche donc n'importe qui pouvait rentrer alors que vous y étiez ##### Florence Stayed 1 night in Nov 2018 ### 8/10 Good #### Marlene 4 Nov 2018 Liked: Cleanliness, staff & service, room comfort The hotel is well past it's glory days but my room was clean and tidy and the bed very comfortable. If you decide to stay on a Friday night, a loud live band plays underneath you until midnight. ##### Marlene Stayed 2 nights in Nov 2018 ## Expedia's Latest Trends ### Hotels > [Sunset Beach Hotel](https://www.expedia.co.uk/Serrekunda-Hotels-Sunset-Beach-Hotel.h3849817.Hotel-Information) > > [Hotels in Kinlochleven](https://www.expedia.co.uk/Kinlochleven-Hotels.d6048677.Travel-Guide-Hotels) > > [Tongariro Suites at The Rocks](https://www.expedia.co.uk/Horopito-Hotels-Tongariro-Suites-At-The-Rocks.h9679404.Hotel-Information) > > [The White Horse](https://www.expedia.co.uk/Haverhill-Hotels-The-White-Horse.h4276010.Hotel-Information) > > [Vistasol Apartments](https://www.expedia.co.uk/Calvia-Hotels-Vistasol-Apartments.h890669.Hotel-Information) > > [Hotel Rural Quinta do Marco](https://www.expedia.co.uk/Tavira-Hotels-Hotel-Rural-Quinta-Do-Marco.h2688512.Hotel-Information) > > [Rainforest Retreat](https://www.expedia.co.uk/Franz-Josef-Glacier-Hotels-Rainforest-Retreat.h7088168.Hotel-Information) > > [Loch Maree Hotel](https://www.expedia.co.uk/Achnasheen-Hotels-Loch-Maree-Hotel.h18415821.Hotel-Information) > > [Rosewood Matakauri](https://www.expedia.co.uk/Queenstown-Hotels-Matakauri-Lodge.h1097561.Hotel-Information) > > [Tamarind Hills Resort & Villas](https://www.expedia.co.uk/Valley-Church-Hotels-Tamarind-Hills.h11682869.Hotel-Information) > > [Meltemi Village](https://www.expedia.co.uk/Santorini-Hotels-Meltemi-Village.h3532608.Hotel-Information) > > [Hotels in Rochester](https://www.expedia.co.uk/Rochester-Hotels.d5117.Travel-Guide-Hotels) > > [Hotels in Egypt](https://www.expedia.co.uk/Destinations-In-Egypt.d52.Hotel-Destinations) > > [B&B Christmas](https://www.expedia.co.uk/Christmas-Bed-And-Breakfasts.d6154232-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [ibis Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Ibis-Rotorua.h1131218.Hotel-Information) > > [Richmond Holiday Park](https://www.expedia.co.uk/Richmond-Hotels-Richmond-Holiday-Park.h29218591.Hotel-Information) > > [HiltonHotels Hotels in Regent's Park](https://www.expedia.co.uk/Regents-Park-London-Hotels-Hilton-Hotels.0-n553248635996998253-0--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Hastings](https://www.expedia.co.uk/5Star-Hastings-Hotels.s50-0-d4650.Travel-Guide-Filter-Hotels) > > [Hôtel Résidence Amalou](https://www.expedia.co.uk/Marrakech-Hotels-Hotel-Residence-Amalou.h24941399.Hotel-Information) > > [The Spencer Hotel](https://www.expedia.co.uk/Dublin-Hotels-The-Spencer-Hotel.h558908.Hotel-Information) > > [The Lion at Malpas](https://www.expedia.co.uk/Malpas-Hotels-The-Lion-At-Malpas.h57320638.Hotel-Information) > > [Eleni's Garden Studios](https://www.expedia.co.uk/Zakynthos-Hotels-Elenis-Garden-Studios.h15277422.Hotel-Information) > > [The King William IV](https://www.expedia.co.uk/Hunstanton-Hotels-The-King-William-IV.h5074105.Hotel-Information) > > [Anglers paradise and great family holiday place](https://www.expedia.co.uk/Makarora-Hotels-Anglers-Paradise-And-Great-Family-Holiday-Place.h37278832.Hotel-Information) ### Activities > [Things to do in Trouville-sur-Mer](https://www.expedia.co.uk/Things-To-Do-In-Trouville-Sur-Mer.d5563.Travel-Guide-Activities) ### Packages > [Clachtoll Beach](https://www.expedia.co.uk/Clachtoll-Beach-Clachtoll.d6166548.Attraction) > > [Puerto Rico Holidays](https://www.expedia.co.uk/Puerto-Rico.d148.Holidays-City-Breaks)