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Reviews of Ohasis Boutique Suites

3 out of 5
Ohasis Boutique Suites
Avenida San Francisco, 15, Oasis del Sur, Los Cristianos, Arona

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 77 reviews" "
Rating 8 - Good. 39 out of 77 reviews" "
Rating 6 - Okay. 7 out of 77 reviews" "
Rating 4 - Poor. 2 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

illa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place recommend
Stayed 7 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Booked here as a last minute get away and couldn’t have been happier with our choice. Great hotel, well equipped apartments with everything you need! Imagine it could be quite difficult to get a sun lounger in the height of summer as the pool area isn’t huge. Would definitely return!
Stayed 4 nights in Jan 2024
Response from Ohasis on 16 Jan 2024
Dear guest,Greetings from the Ohasis Boutique suites! We hope you had a safe trip back home. Thank you very much for letting us know your feedback. It is a great pleasure to hear that you enjoyed your time with us and well be happy to welcome you back during your future trips to Tenerife.Best regards,

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
I was initially surprised that this property was only 3 star, however there were some details that became apparent throughout my stay for it being 3* not 4*. The grounds and outdoor furnishings are lovely and it has a very classy and relaxing feel, while being immaculate and outside areas cleaned thoroughly. Room was beautiful with excellent kitchen facilities. Room cleaning wasn’t great, especially when there is a bin for toilet paper where the foot pedal didn’t work and it wasn’t emptied one day. Floors weren’t cleaned. The toiletries provided weren’t great or replenished. Sound proofing was terrible so noise from upstairs was an issue. No lift and pool area was 100 stairs from room on block 5, which wasn’t a pleasant journey in the heat. Huge terrace balcony which was very private. Reception and bar staff were extremely welcoming and polite
Stayed 4 nights in Apr 2022
Response from Maurice on 30 Jun 2022
Joanna, Thanks for taking the time to give us your feedback. I will pass your comments on to the Director. We look forward to seeing you again.

8/10 Good

Craig

Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2022
Response from Maurice on 30 Jun 2022
Thanks for taking the time to share your feedback Craig.

6/10 Okay

Andrew

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Recepción Oasis Mango on 6 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. The staff very friendly. The pool area was of a good size. The only slight downside was we paid out a lot of money for deposits and hiring out the safe and iron so make sure you have plenty! It was €15 to rent the safe and €20 deposit. €20 deposit for the iron and €2-50 for each day you had it. €20 for 2 pool towels and €20 deposit for the hairdryer. There isn't an ironing board so wasn't easy ironing on the table. There are no lifts as stated so if you have any mobility issues this is not the place for you. Never tried any poolside food so can't comment. Was a quiet place on an evening. If you don't like walking up hills then again, maybe not for you. I live in a very hilly area so it didn't bother me. Taxis are cheap tho. I would stay here again.
Stayed 7 nights in Mar 2019
Response from Recepción Oasis Mango on 1 Apr 2019
Greetings from the aparthotel Oasis Mango! We hope you had a safe trip back home. Thank you very much for letting us know your feedback. It is a great pleasure to hear that you enjoyed your time with us and we´ll be happy to welcome you back during your future trips to Tenerife.

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good simple hotel
Was a good hotel and suited our needs as a group of lads. It does need a little modernisation but overall was happy and would stop there again
Stayed 3 nights in Mar 2019
Response from Recepción Oasis Mango on 25 Mar 2019
Thank you for choosing Oasis Mango and taking time for your feedback. We´re glad to hear that you enjoyed your stay and we´ll be happy to welcome you back during your future trips to Tenerife!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Recepción Oasis Mango on 1 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
The beds just werent comfy enough. Great VFM apartments though.
Stayed 6 nights in Mar 2019
Response from Recepción Oasis Mango on 12 Mar 2019
Thank you very much for letting us know your feedback. We have taken note of your comments and we´ll make sure to improve the weak points. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These apartments are clean and in a quiet location but walking distance to excellent shops/bars/restaurants. We were in room 514 which had sunny balcony and lovely sea views. Yes we did have 59 steps up to our apparentment and we are not an overly fit couple but this did not put us off. Would recommend 100% and big renovations are taking place to update apartments and grounds
Stayed 5 nights in Feb 2019
Response from Recepción Oasis Mango on 4 Mar 2019
Thank you very much for letting us know your feedback. It is a great pleasure to hear that you enjoyed your time with us and we´ll be happy to welcome you back during your future trips to Tenerife!

10/10 Excellent

Michael

Oasis Mango is a fantastic complex in regards to price. We have stayed here before and will return again. The apartments are dated however are larger and comfortable.
Stayed 5 nights in Feb 2019
Response from Recepción Oasis Mango on 15 Feb 2019
Greetings from the aparthotel Oasis Mango! We hope you had a safe trip back home. Thank you very much for letting us know your feedback. It is a great pleasure to hear that you enjoyed your time with us and we´ll be happy to welcome you back during your future trips to Tenerife.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Recepción Oasis Mango on 13 Nov 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

J, Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious Apartment with lovely views
Oasis Mango Self Catering Apartments are situated at the top of a hill, if walking is a problem for you this accommodation choice is not suitable. The apartments are set out over 3 blocks, built into the hillside, we had number 416 which was not too bad to walk to. The apartment was modern, spacious, airy and had everything you needed to self cater with the exception of air con. There was one fan but we did find it very hot when trying to sleep at night. The patio door onto the balcony had a lockable shutter so we secured the apartment this way leaving the glass door open to let some air through. We did leave the bedroom window open also but had noisy neighbours who liked to sit on their balcony when getting in from a night out and chat, waking us up (could be anytime between 3 until 5am). We just shut the window and then noise was not a problem. We had a great sea view from our balcony and spent most evenings and mornings enjoying the great views. The pool area was clean and tidy and we never experienced any problems getting a sunbed. The pool was always manned by a lifeguard who was very approachable and enforced rules within the pool to make sure everyone could enjoy the pool. Sadly some people (fellow Brits I am ashamed to say) had no respect for the pool rules or anyone else trying to swim or enjoy the pool and then became verbally aggressive when asked to stop what they were doing or leave the pool. This was dealt with by the Manager.
Stayed 7 nights in Aug 2018
Response from Recepción Oasis Mango on 10 Sept 2018
Greetings from the aparthotel Oasis Mango! We hope you had a safe trip back home. Thank you very much for letting us know your feedback. It is a great pleasure to hear that you enjoyed your time with us and we´ll be happy to welcome you back during your future trips to Tenerife.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Spacious and clean apartment with amenities
The real bonus of this property were the friendly and helpful reception staff. The apartment served our needs adequately, we were a family of four, the living space was good as were the sleeping facilities. The apartment had a good sized balcony area with outdoor table and chairs. Kitchen was sufficiently equipped for cooking/heating food, tea making. The only problem was the toaster was completely unusable as each time we attempted to use it, it fused the apartment electrics! The hotel staff promptly replaced the toaster thinking it was faulty, however the same problem occurred with the replacement toaster. The apartments are in a good location, the closest beach was 12 minutes walk downhill, we soon got used to the uphill walk. There is a supermarket, shopping centre, cafes, bars & take away places about 5 mins walk away which was convenient. The outdoor pool was well maintained. Internet and pool table available.
Stayed 5 nights in Jun 2018
Response from Reception Oasis Mango on 15 Aug 2018
Thank you for choosing Aparthotel Oasis Mango and taking time for your feedback. We are happy to hear that you enjoyed your stay at our hotel. We also took a note of your suggestions and we´ll do our best to improve. Kind regards, Oasis Mango Staff

10/10 Excellent

Michelle, Wales, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Room 705 was huge with our own key to nearby gate fir easier access. Reception staff very friendly and helpful. Rang taxi for us to the airport and gave us a voucher for it too. Would recommend as good Base not toolbar from resort centre
Stayed 3 nights in Mar 2018
Response from Reception staff. on 20 Mar 2018
Dear guest, Greetings from the aparthotel Oasis Mango! Thank you very much for letting us know your feedback. It is a great pleasure to hear that you enjoyed your time with us and we´ll be happy to welcome you back in your future visits to Tenerife. Best regards,

4/10 Poor

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Difficult to sleep with no air con
I didn't get and sleep at all as no air con in these apartments and the fan in the room does little to cool down on extremely warm nights. Complex was spotlessly clean and the staff were really friendly and helpful.
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Up a hill!
Just back from Oasis Mango, had a good sized living area and kitchen, twin bedroom and bathroom. I also had a terrace which had sun from lunch till evening. The pool area was well kept and was never too busy. The accommodation is up a hill, a decent walk from the beach. Overall, quite happy with my stay.
Stayed 7 nights in Sep 2017

8/10 Good

D, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable priced and close to main attractions
When we arrived at the hotel the staff were very friendly and this was consistent throughout our stay. The reception staff left a little birthday surprise for me which was really nice. The room itself wasn't ideal due to having no AC and we were limited to one fan which we have to share between the four of us. When we asked for an additional we were told we should buy one from a store ourselves which was a bit cheeky. We had our room cleaned twice over 6 days, however, the maids did not wipe surfaces or clean the balcony. Like many old hotels we came across lots of tiny insects within the apartment but no large insects such as cockroaches. Overall I woulld recommend not to go with high expectations. It was suitable for my friends and I who are young and only used the apartment to sleep. However, for a family holiday it may not the most pleasent stay in Tenerife.
Stayed 6 nights in Jul 2017

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday review.
A friendly and relaxing place to have a laid back holiday. Services and cleanliness of the apartment was great and I had great views of the bay from my apartment. Loved the pool to call off when it gets very hot.
Stayed 12 nights in Jul 2017

8/10 Good

Erin

Liked: Room comfort
Good no-frills, budget option
Good value for the price. The place is a bit bare bones, and there are obvious signs of wear and tear on the premises. But it's way cheaper than almost any other place in the area, and is in a good location overall. A good choice for those with a small budget!

8/10 Good

Jules, From Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big classic apartment stile room
Big classic apartment stile room, with separate bedroom, and kitchen. My room was in good condition. Clean, etc. Beach little bit far on foot but if you have a car, parking on the street is free. For long stay is very comfortable.

8/10 Good

Hristo

Liked: Cleanliness
Convenient and clean hotel
Nothing special nice and clean apartment very good location to the beach,restaurants,shops and public transport

6/10 Okay

ROBERT

Liked: Staff & service
Disliked: Room comfort
Big rooms, relatively basic, and good location
My friend and I were backpacking around Tenerife and we needed a relatively cheap place to crash for one night in Los Christianos. We found this hotel on Hotels.com for $75/night and we decided to book it. For the price the room, location, and view were all great. The property is about 10 minutes on foot from the closest beaches and 20 minutes from the nightlife of Playa de la Americas. The hotel seemed to be designed more for families and couples than single guys but there were plenty of bars and clubs nearby for us to have some fun. The room itself was large but it was spartan/basic in terms of finishes and quality of furniture. For the price, though, it was what we expected. My main complaint is that the WIFI signal was too weak to get online in the room so I had to go downstairs to a common area to find a reliable connection. Overall it was good enough and the view and location were the highlights.

8/10 Good

Regina

Liked: Room comfort
Moderno y cómodo
El hotel está muy nuevo, bonito, alejado del bullicio y tienes acceso gratis a la piscina. Los apartamentos están ubicados subiendo varios escalones, según el piso que te toque. Los apartamentos están muy bien, son cómodos, pero es cierto que hay hormigas, muchísimas, podían dejar un spray al menos para matarlas. Olvídate de dejar nada de comida porque al segundo ahí están y si no, también. El personal es maravilloso.
Stayed 2 nights in Jan 2024
Response from Ohasis on 26 Jan 2024
Apreciado cliente,Estamos muy agradecidos por su comentario y estamos contentos de que su estancia haya cumplido con sus expectativas.Esperamos volver a recibirle pronto.Un cordial saludo,Ohasis recepción

10/10 Excellent

Alejandra

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Benoit

Travelled with family
Liked: Cleanliness, room comfort
Déjà venu la
Stayed 7 nights in Feb 2023
Response from direccion on 13 Feb 2023
Cher client,Merci beaucoup pour le temps que vous avez consacré à votre commentaire, nous l'apprécions vraiment. Nous essayons de donner le maximum de service pour que votre séjour dans notre hôtel soit agréable.Nous sommes très heureux que vous ayez apprécié votre séjour chez nous et nous espérons vous revoir lors de votre prochain voyage à Tenerife.Salutations,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Nov 2022

8/10 Good

Miquel Angel

Business traveller
Liked: Room comfort
Stayed 5 nights in Oct 2022

2/10 Terrible

Carmen

Travelled with partner
Disliked: Cleanliness, amenities
No lo he podido disfrutar ya que he llegado alli y no tenia reserva por que supuestamente Expedia me tenia que haber llamado para comunicarme un cambio de reserva y no he sido informada, entonces me obligaron a hacer un cambio de hotel ya que acababa de llegar y no podia irme hasta pasar 4 dias. En fin un desastre.
Stayed 4 nights in Sep 2022

10/10 Excellent

Andreia

Liked: Cleanliness, room comfort
Muito boa, hotel muito bonito , devia ser mais que 3 estrelas. Piscina muito bonita. Limpeza diária. Uns 20 min da praia a pé. Boa localização, perto de supermercados. Com tudo o que é necessário. Ginasio muito limitado e passadeira encrava ao correr.
Stayed 3 nights in Jun 2022
Response from Maurice on 30 Jun 2022
Muito Obrigado Andreia

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, room comfort
Très joli hôtel sur lés hauteurs de la ville
Chambres refaites il y a 2/3 ans, hôtel moderne, mobilier contemporain… Très joli. Nous n’avons utilisé lés équipements (piscine, bar..) mais tout semblait plus que correct ! Très bel hôtel ! Voiture obligatoire pour accéder au centre et à la plage.
Stayed 2 nights in Mar 2022

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Séjours novembre 21
Excellent séjours avec terrasse vue mer (attention toutes ne le sont pas) Chambre impeccable, nettoyage quotidien. Le seul bémol absence de clim pour l été Hôtel à taille humaine
Stayed 7 nights in Nov 2021
Response from direccion on 23 Nov 2021
Au nom de tout notre personnel, nous vous remercions pour votre commentaire et espérons que vous pourrez revenir bientôt. cordialement

10/10 Excellent

andrea

Liked: Cleanliness, room comfort
Stayed 14 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo conforme a lo requerido.
Stayed 4 nights in Jul 2021
Response from Maurice on 14 Jul 2021
Gracias por compartir su experiencia maravillosa con nosotros.

8/10 Good

Bodo Bernd

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Maurice on 14 Jul 2021
Thank you for sharing your experience with everyone.

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020
Response from Ohasis on 17 Oct 2020
Estimado Rubén : En nombre de todo el equipo que formamos, queremos agradecerle el tiempo dedicado en compartir su experiencia con nosotros, y el hecho de haber escogido nuestro hotel entre la amplia oferta de alojamientos de la zona. Nos alegra que su estancia haya sido de su agrado. Muy cordialmente,

10/10 Excellent

Anni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020
Response from Recepción Ohasis Apartments on 13 Mar 2020
Dear Anni, thank you very much for your feedback, we´re very happy that you enjoyed your stay with us. Have a nice day and we hope to see you back soon! Best regards, Ohasis Apartments

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel et personnel très agréable, mais…
Hotel en bon état, calme, très propre et personnel accueillant. L'hôtel est situé en hauteur, le mieux est d'avoir un véhicule pour sortir le soir. Par contre les rideaux des chambres ne sont pas occultants donc on est réveillés par le jour, les lits doubles sont très durs et le lit d'appoint n'est pas très confortable (dixit notre fils ado). Les transats au bord la piscine sont réservés le matin à 9h00 par les clients alors que la piscine ouvre à 10h00. La salle de sport était en rénovation lors de notre séjour en février 2020. Dommage car le petit déjeuner est très bon et le personnel très sympa.
Stayed 7 nights in Feb 2020
Response from Reception Ohasis Apartments on 1 Mar 2020
Greetings from Ohasis Apartments! Thank you for your nice words and review, we´re very happy you enjoyed your stay with us. We appreciate your suggestions of things to be improved as well and we´ll make sure to work on it for the future. Best regards, Ohasis Apartments

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from Reception on 23 Jan 2020
Thanks for your stay with us! Your opinon is very important to us. Welcome back!

10/10 Excellent

Stefania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza in famiglia
La struttura è nuovissima e molto pulita ed il personale estremamente gentile. Ottima e varia la colazione. Non è vicinissima alla spiaggia, ma offre un servizio gratuito di navetta.
Stayed 1 night in Jan 2020
Response from Recepcion Ohasis Apartments on 6 Jan 2020
Estimado cliente, Estamos muy agradecidos por su comentario y estamos contentos de que su estancia haya cumplido con sus expectativas. Esperamos volver a verle en su próximo viaje a Tenerife. Un saludo, Recepcion Ohasis Apartments

8/10 Good

Åse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Recepción Ohasis Apartments on 27 Nov 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

MARIA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No lo recomiendo Muchas hormigas y muchas escaleras piscina con moho .
Stayed 2 nights in Apr 2019
Response from Recepción Oasis Mango on 3 May 2019
Lamentamos si durante su estancia en algún momento el servicio no ha sido como deseado y nos disculpamos por las molestias. Hemos tomado nota de sus sugerencias y nos gustaría darle las gracias por los comentarios, ya que nos ayudan a mejorar nuestros servicios.

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 marzo -9 marzo
Ottima la struttura con piscina riscaldata a 23 gradi. Appartamento spazioso e pulito
Stayed 6 nights in Mar 2019
Response from Recepción Oasis Mango on 12 Mar 2019
Estamos muy agradecidos por su comentario y estamos contentos de que su estancia haya cumplido con sus expectativas. Esperamos volver a recibirle pronto. Un cordial saludo, Recepción Oasis Mango

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Det er et godt og hyggeligt hotel, med friskt personale, og et dejligt pool område, men det ligger lidt for langt væk fra det pulserende liv.
Stayed 7 nights in Feb 2019
Response from Reception Oasis Mango on 29 Mar 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Recepción Oasis Mango on 1 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sune

Liked: Staff & service
Disliked: Property conditions & facilities
Kulunut hotelli, mutta menee remonttiin kesällä. Sijainti rauhallinen, eikä rähinöintiä. Noin 1 km rannalta, vaatii paljon ylämäki kävelyä. Suosittelen remontin jälkeen.
Stayed 14 nights in Jan 2019
Response from Recepción Oasis Mango on 7 Feb 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2019
Response from Reception Oasis Mango on 3 Feb 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Rose-Marie

Liked: Cleanliness
Disliked: Room comfort
Stayed 7 nights in Jan 2019
Response from Recepción Oasis Mango on 27 Jan 2019
Thank you for choosing Aparthotel Oasis Mango and taking time for your feedback.