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Reviews of Cityinn - Jaffa Apartments

Cityinn - Jaffa Apartments
Beit Eshel 24, Tel Aviv

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 237 reviews" "
Rating 8 - Good. 97 out of 237 reviews" "
Rating 6 - Okay. 44 out of 237 reviews" "
Rating 4 - Poor. 19 out of 237 reviews" "
Rating 2 - Terrible. 12 out of 237 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is its location in Old Jaffa near the Flea Market. It’s very handy to walk around the old town, and is close to many good bars and eateries.
Stayed 3 nights in Feb 2020

8/10 Good

AMNON

Stayed 1 night in Dec 2019

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
clean and amazing property nice and big rooms good location
Stayed 1 night in Dec 2019

2/10 Terrible

Jano

Stayed 1 night in Oct 2019

8/10 Good

Yanir alter

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Character building with unique features. Poor standard of cleanliness. Kitchen poorly equipped.
Stayed 4 nights in Oct 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience Excellent location
Few minutes from City Inn
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really this is a great property right in the midst of the Jaffa Flea market and 2 minutes from the Clock Tower. So it is close to everything including the beach where we swam each morning before breakfast at one of the many great places to eat. The apartment was spacious and clean and well appointed. I would only warn people it does involve stairs and i would only say that a bit of fresh paint and new curtains would just add that winning touch as it looks a little "tired".
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Arianna

Disliked: Cleanliness
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location! Classic tall ceilings and patio. Plenty of room! Close to everything. Easy check in. It could use some TLC here and there, but nothing major. Road out front can be a bit noisy on some nights. Would stay here again!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
Location is great! Old jaffa with nice sunset and ocean views. Neighborhood around has many restaurants, flea market. We had a nice balcony view of the jaffa street. But hotel has no amenities, shower with water leaking into the bathroom. Tea pot is disgusting.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
No lift... Steps are steep walking up and dow especially with luggage
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
be careful what you pay for
The picture and description shows/says apartments. Mine was a tiny room with a coffee maker for self-catering, and a fridge which kept one awake at night.a vanity cupboard under the basin which was rotting away. The entire room was app 9ft by 8ft plus a shower/toilet/basin app 5ft by 2.5ft. The bed was reasonably comfortable. The door was so badly fitting that every word said by people in the hall was heard inside the room. You get what you pay for in this world and I went for cheap, but this verges on misrepresentation. A tiny room (no; 4). An apartment this was not. Its only asset was somewhere to sleep, so every waking hour had to be spent in tel aviv, and that is more expensive than staying in a decent hotel with a public area/lounge, room service and so on. I partly blame myself for not checking before I paid in advance. Even though the management appeared to be helpful, I could never recommend this so-called "apartment", which by the way does not have a lift as far as I could see, but very steep stairs for middle to old age people from the entrance.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite an impressive place with about 6 meter high ceiling. Had a kettle with supplies of teas and coffees and a friendly front office staff.
Stayed 1 night in Jan 2019

10/10 Excellent

AleM, Costa Rica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Close to everything? Great market and restaurants around! You would love staying here!
Stayed 1 night in Nov 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Göran

Liked: Cleanliness, staff & service, room comfort
Convenient stay near Tel Aviv
A small but convinient room near the Clock Tower in Jaffa. The room was situated on first floor with a window facing a rather scruffy back yard. The room was quiet and I could sleep well at night. There was a fridge and a shower in the room so I think I got great value for the money I spent for the room.
Stayed 11 nights in May 2018

8/10 Good

JoseDF

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location! It is an apartment, so unless you ask, room cleaning is your job.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Clean, good AC. Very well located. Rooms are extremely loud as situated directly on a busy street. Windows are very, very old and don't close properly, which is the cause for exacerbated noise. Staff were helpful otherwise.
Stayed 3 nights in May 2018

6/10 Okay

Kevin, UK

Liked: Staff & service
Good location on the edge of the flea market and under 5 mins walk to a sandy beach, Rm 10 is at the top of 3 flights of steep stairs. It's a basic room with very small shower room. There are no external windows. A very small sitting room is shared with Rm 8.This has a tin roof with open edges which allows birds in (and they have left their mark all over the room and seats !). At £160 for 3 nights it offers good value in a town where decent rooms are very expensive.
Stayed 3 nights in May 2018

8/10 Good

I, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, especially if you enjoy street music and fun. It has the Greenwich Village vibe. Friday 9PM to 2AM concert right under our balcony was unexpected, but we enjoyed it. The place is just a few blocks from the seashore. Every shop is a restaurant, bakery, or a small store. Famous Jaffa market is a block away. The building is in old colonial style – high ceilings, great windows, balcony all around the apartment. Very nice view, especially at night. The greatest challenge was getting in the 3rd floor. The elevator has the mind of its own, and may refuse to move. The apartment itself is clean, convenient, and pleasant. I would definitely stay there again.
Stayed 2 nights in May 2018

6/10 Okay

Mats

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location
Stayed 1 night in May 2018

8/10 Good

Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dave, Melbourne

Disliked: Cleanliness, staff & service
Fine for the money and great location
You get what you pay for. I stayed in a one room apartment which was very makeshift and basic. But the location is fantastic if you want to experience Jaffa especially if you are on a budget. Snuck a peak at one of the larger apartments which looked a lot nicer
Stayed 2 nights in Mar 2018

10/10 Excellent

irit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worn down rooms with questionable cleaning routine
The first room I got had a very powerful foul smell from the drain which really made it hard to get comfortable. The toilet was also not cleaned at all. When I complained the staff was friendly and gave me a new room, which was better cleaned and without smell. The rooms are worn down and need some maintenance.
Stayed 4 nights in Mar 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Excellent choice for a short stay close to all places of interest. Great apartment, middle of the old town, excellent value. The only down side is noise from the street, but that is to be expected in a location such as this. Overall highly recommend.
Stayed 3 nights in Feb 2018
Response from Shaked on 25 Sept 2018
Thank you

2/10 Terrible

DANA

Disliked: Cleanliness, staff & service, property conditions & facilities
We had to call the health dept.
When we arrived at the hotel, which then advertised a shuttle but when we arrived required and expensive taxi, they attempted to give us a windowless room that contained fungus and hair, clearly it was not clean or even the bed sheets changed since the prior occupants and the partitions were of plywood so it was a fire trap. We took pictures and are working with local authorities on this problem. Moved to a proper room after significant discussion hotels.com very kindly provided credits to make up for the hotels falsehoods about providing shuttle or taxi service. Note there is a serious flight of stairs before the lift and the lift is unsafe with no interior door. The hotel was advertising itself as disabled accessible. They have been changing their website since so make sure you take a screenshot if you decide to gamble and book. We met another couple from Russia who booked on a different site and had the same problems. The pictures of the hotel are actually from a real four star hotel across the street... this hotel consists of three narrow buildings with ongoing construction and roof top debris and non working locks especially on exterior doors and windows. Presently in the process of submitting this evidence to hotels.com to have this establishment removed from the site once we are able to organise an inspection with the Tel Aviv tourism and Fire marshal offices. Photos are "upgrade" room.
Stayed 4 nights in Jan 2018

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old building, heater did not work, chaotic area
Very old building, heater did not work, unpleasant surrounding area, management is no good.
Stayed 2 nights in Jan 2018

8/10 Good

Vickie

Liked: Cleanliness, staff & service, room comfort
Fun in the Old City of Jaffa!
We had a great time. Street noise was noisy. We had help carrying the suitcases up rather steep. The cab they called came quickly. Great little places to eat.
Stayed 1 night in Jan 2018
Response from Shaked on 4 Mar 2018
Thank you

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is very small, but suitable for a short stay. The great thing about this place is it is so close to everything in Jaffa. It can be noisy as its located close to the Jaffa centre, so the prayer towers are going, and on the weekend the music and clubs are close by. Bathroom was small and water leaks and has nowhere to drain away so its a bit of a pain. The bed is very dated and mattress lumpy. Hasn't been cleaned for months underneath, filthy. But you pay for what you get, the hotel is located close to everything, it was a cheap room so these are minor points when you are paying this amount in Tel Aviv.
Stayed 3 nights in Nov 2017

8/10 Good

arielle , seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Apartment style hotel, great Yafo location
great location, clean and spacious, amazing deck!, clean and comfortable beds check in was a it confusing, grouchy staff - told me that "this is not a hotel but an apartment building!" be aware of grouchy staff and enjoy the nice accommodations.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location, and very spacious layout
We only booked this place for one night, but it was a very spacious and clean space, and the private balcony was spectacular.
Stayed 1 night in Aug 2017

2/10 Terrible

sara, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty... stay away!!!
A really dirty tired apartment and absolutely no value for the money paid.
Stayed 1 night in Aug 2017

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stay aomewhere else ; worst night of my vacation
Staff very nice, but area is right in the middle of Jaffa, where people are partying until 2 am, there's cars honking. Room has no ac, and it gets hot even at night.
Stayed 1 night in Aug 2017

2/10 Terrible

suzanne Diamond, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awfully dirty and rude staff
Rundown flats that need complete renovation. Tired furniture, peeling paint, dirty fridge that still had splattered pasta sauce all over it from the last guests. The only saving grace was that the sheets were clean and the bed was comfortable. We stayed there for the convenient location as we had an event in Jaffa.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frienfly staff and reasonable room in great area
Centrally located and good a.c. (important in the summer months). Walking distance to absolutely everything you need. Highly recommend
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Cheap and Good For Money But Could Be Cleaner
Stopped just the one night at the Clock which can be a little difficult to find but we did eventually. We arrived late and as we didn't have internet didn't realize we had had entry details sent by email. We found the intercom which was a little hard to hear but eventually worked out what we needed to do and found our room. The room was quiet spacious and had a split level so there was a TV and sitting area. A bedroom beneath and kitchen and bathroom. The bed was comfortable and the pillows and quilt of good quality. However the pro's stopped there. Everything else I would say was average to poor. We found the room could have care and cleaning. The floor was gritty and the kitchen and bathrooms a little gritty from not enough care being taken cleaning. Especially around the sinks and wetter areas. The location is amazing but probably wouldn't stay again mainly due to the cleanliness issues.
Stayed 1 night in Jul 2017

10/10 Excellent

Yu Ching Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One memorable day in Jaffa
Had a fantastic stay at the Clock for one night. Location is superb right at the heart of Jaffa, a city full of colour and character. It's a must-go for anyone spending time in Tel Aviv. The Clock is situated right in the restaurant, souk area with the flee market right next door and the beach with the best sunset view within a 5 min walk. The operator of the premise also runs a wine shop with delicious Israeli wine which blows me away in terms of price performance. If you missed your chance to visit vineyards up the Golan Heights then this is an opportunity to sample it. Service was efficient and attentive. The operator also helps arrange a ride to the airport, all smooth and no fuss.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Restored Hotel at the Heart of Jaffa
Excellent location. Good service, clean, good air conditioning, bed, bathroom. No elevators. Double ceiling height makes the stairs difficult and not a place for old people or heavy luggage. Other than that is a great cost/benefit option. I would go back to this place. A little noisy at night, until 11 PM
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comparatively speaking to other joints in the area, this place was not terrible. I would stay here again. Staff was very friendly when I checked in.
Stayed 2 nights in Jun 2017

2/10 Terrible

Tony, L.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst experience. I want my money back.
The room was not at all what was advertised on Expedia. It was disgusting, dirty. Just awful.
Stayed 1 night in May 2017

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Israel
This Apart Hotel in the heart of old Jaffa (Tel-Aviv) is the best we got in our trip in Israel. We got a living room with a small kitchen and a bedroom with a nice bathroom for the price of a normal room in others hotels. Plus you are at the heart of Old Jaffa with restaurants, bars and cafes just down the stairs. Great place to enjoy urban life in Tel-Avid