Free daily buffet breakfast
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Reviews of Laerton Hotel Tbilisi

4 out of 5
Laerton Hotel Tbilisi
14 Iliko Kurkhuli Street, Tbilisi

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 114 reviews" "
Rating 8 - Good. 41 out of 114 reviews" "
Rating 6 - Okay. 6 out of 114 reviews" "
Rating 4 - Poor. 5 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Very nice place to stay, I loved my room it was big with balcony and mountains view which was amazing ! Everyday it was cleaned. The breakfast is basic. Location is very comfortable too. You can walk to main streets or take taxi it’s not far to go other districts. Stuff was friendly too
Stayed 6 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020

8/10 Good

Katja

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick business trip to Tblisi
It is a very comfortable and friendly place to stay. Will be back
Stayed 1 night in Dec 2019

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was welcoming and courtuess. But the location was way out of city centre. Locality was not good. Approach roads to hotel are not suiting the hotel. Breakfast was average. Beds were totally worn out. Balcony is good in picture, but not useful for a guest as the AC compressor unit is pumping out hot air. The staff were extremely helpful and the bar men were really cooperative. Lovely people but can't recommend the hotel for people who wants to be close to city centre.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very neat and complete. The spa was good and breakfast staff were friendly.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Everything was awesome and good staff and nice and clean place. 100% recommend.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Nice hotel, but wouldn’t call this 4 stars
The room we stayed in was not what we thought we were going to get. I thought I purchased a room with a balcony and a Mountain View, but we had neither of those things. The window faced an alleyway where they were doing construction. Also, the queen size bed was actually two twin beds pushed together, so not very comfortable. When I requested rebooking, they said they could not accommodate me because the hotel was fully booked. Other than these annoyances, I found the hotel to be nice. The staff was quick to respond to requests (except for the room change) and the rooftop breakfast was very nice. Great food and a great view. The hotel restaurant was a little overpriced and the food was OK.
Stayed 3 nights in Sep 2019

8/10 Good

Evgeny

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Laerton was exceptional and our stay there was an example of small hotel accommodation done well. The pool an sauna are were a delightful surprise and the staff were always ready to help and answer questions. I would highly recommend this property to all travelers. Our room had a lovely balcony and the hotel is walking distance from two metro stops.
Stayed 1 night in Aug 2019

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. 15 min to walk to city center.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Mick

Stayed 1 night in Jun 2019

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay and it was fabulous. The staff is always so polite and helpful. The pool was wonderful for my guest. Breakfast was perfect. Love staying at this hotel.
Stayed 1 night in May 2019

8/10 Good

Guenther

Liked: Cleanliness, staff & service, room comfort
Middle class hotel
Nice hotel - good room - nice spa - big balcony - but need more nicer furniture - bathroom too small.
Stayed 3 nights in May 2019

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tbilisi stay
Good hotel, but situated in a ruined part of Tbilisi. Approaching roads have a plenty of bumps so prepare your kidneys if arriving by taxi :) Breakfast is not so great as meal choice is similar to the three star hotels rather than four star. Pool was closed and not available to use.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The area looks run down but you have to see the bigger picture of re building to not let it affect you.
Stayed 5 nights in Feb 2019
Response from Front Office team on 21 Feb 2019
Dear Guest, Thank you for taking your time and writing this review. We hope you will visit our hotel again. Best regards,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from Front Office team on 18 Feb 2019
Dear Andrew, Thank you for sharing your positive review with us. We are happy you enjoyed your stay at Laerton Tbilisi and hope to see you again soon!\ Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the action!
Friendly staff, nice indoor heated pool and spa, delicious breakfast and close to old Tbilisi. Definitely will stay here again.
Stayed 3 nights in Jan 2019
Response from Front Office team on 25 Jan 2019
Dear David, Thank you for your review and kind words about our hotel. We are happy you enjoyed your stay, noted good work of our staff and new Spa center. Looking forward to hosting you at Laerton Tbilisi again! Best regards,

10/10 Excellent

Mohammad Mahdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Front Office team on 17 Jan 2019
Dear Mohammad, Thank you for your responce. We hope you enjoyed your stay with us and will come back again. Best regards,

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was well maintained.The receptionist Alexander offered good service.Breakfast was very good and the staff was efficient. Cons Spa center was disappointing. When I requested for 60 min massage I was given a 40 min massage and I had timed the same . When I asked the lady in charge she told me the time they started was 4:08,which made no sense as I had arrived at the hotel 4:15. While booking I had mentioned I was travelling with infant. They did not mention that the pool facility was only for adults and children that were 6 years and above. The last day we ordered for dinner. The food was extremely disappointing.
Stayed 4 nights in Nov 2018
Response from Front Office team on 18 Dec 2018
Dear Guest, Thank you for staying at Laerton Tbilisi. We are very sorry you were disappointing with our SPA center. If you shared your name we could have investigated the case regarding massage. As for children policy in SPA it is the same worldwide as SPA center is a relaxation zone. We really hope you will visit the hotel again and give us a chance to improve the minuses. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Response from Front Office team on 18 Dec 2018
Dear Guest, Thank you for staying at Laerton Tbilisi. We hope to greet you at our hotel again! Best regards,

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
We loved this hotel. Will stay there again if able. The staff was very helpful and friendly. Breakfast was great. Having a place to put toiletries in the bathroom would have made it better (there was space for a small table that would have helped).
Stayed 6 nights in Oct 2018
Response from Front Office team on 18 Dec 2018
Dear Shannon, Thank you for staying at Laerton Hotel. We are happy you enjoyed your holidays and will be more happy to greet you again. Our professional staff will try to make your next visit even more memorable. Best regards,

10/10 Excellent

luis, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Convenient location. Well recommended for anybody visiting town.
Stayed 2 nights in Oct 2018

8/10 Good

Lev

Was pretty good
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Laerton provided feel of surrounded by locals :-)
Was amazing, staff very helpful, location good and walk able to most places.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, good breakfast, and a nice view of Tbilisi from the roof.
Stayed 4 nights in Sep 2018

8/10 Good

Tehseen

Good stay but far
Great rooms good breakfast. No sops close by. A little secluded. Had to walk 10 minutes for a metro. Taxi drivers could never find the place.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Tehseen

Good hotel n value for money
Hotel is good. Staff is very courteous. But location is 10 minutes from Metro. Which is ok in the morning. But evening if you catch a cab. The cab drivers can never find the place. Cleanliness is good. Enjoyable breakfast and service. Location is the only minus. Nothing close by.
Stayed 2 nights in Aug 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel well run.
The hotel is comfortable and the breakfast is great. The lady who serves the food is a super star who really gets customer care. Like the aunty you always need. Tv has English news channels English spoken by all staff. We had an issue checking in early but it was 6am because of silly flight times.
Stayed 2 nights in Aug 2018

6/10 Okay

Akash, CT

Liked: Cleanliness, property conditions & facilities, room comfort
The facility was very well kept but the location and surroundings were unsightly.
Stayed 2 nights in Aug 2018

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awsome
Stayed 3 nights in Aug 2018

8/10 Good

Imad, Kuwait

Liked: Cleanliness, staff & service
I can’t compare with other hotels, but the location is fine, but old street. The service was ok, and employees there are kind and helpful The hotel is little old style. The internet was very very bad
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Part of Stay in Tbilisi
This hotel was the highlight everyday during our trip to Georgia. It is a hidden gem!! Quaint hotel, with quality rooms, fantastic room service and just a high class feel. We used there car service to and from the airport and it was fantastic! Due to delayed flight we were rerouted and landed 7 hours later than scheduled. A quick email to the hotel and all was cared for upon our arrival. Now, if only airlines could be this accommodating. If Tbilisi is your destination you cannot go wrong with the Laerton Hotel.
Stayed 1 night in Jun 2018
Response from Nina on 6 Jul 2018
Dear Guest, Thank you for your sharing your opinion with us. We are happy you enjoyed staying at Laerton Tbilisi and will be more happy to greet you again! Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Front Office team on 11 Dec 2018
Dear Valued Guest, Thank you for sharing your opinion with us. It is very frustrating you did not indicate your name so we could check your reservation and investigate what made your stay at Laerton Hotel not as good as you wished. However, we hope you will give us a chance to improve our service and leave good memories of our hotel. Best regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very comfortable rooms. Great breakfast buffet. Great service!
Stayed 1 night in Jun 2018
Response from Front Office team on 6 Jul 2018
Dear Daniel, Thank you for your positive review. We will be happy to greet you at Laerton Tbilisi again and show even better service. Hope to see you soon! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Front Office team on 6 Jul 2018
Dear Guest, Thank you for sharing your opinon with us. Best regards,

8/10 Good

moti

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and clean
Pros: economical , clean, friendly, helpful, location - 15 minutes walk to old town, breakfast decent, nice breakfast area Cons: not a very accessible Neighborhood, only decent building in the area, a bit rundown part of the city, slow and small elevators Overall I would probably try a different place in the city but would still like to recommend it to others on a budget.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is nice apart from distance from city center.
Stayed 1 night in Aug 2017

10/10 Excellent

Chadi, Beirut, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel, convenient location
Very satisfied, supportive staff, clean facility, convenient location, nice breakfast buffet. I would definitely recommend.
Stayed 3 nights in Aug 2017

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Dear Hamid, Thank you for being our guest and excellent feedback score. We are looking forward to welcome you back again. Kind wishes, FO Department

6/10 Okay

MHD KHAIR

Liked: Cleanliness
We forgot some clothes in capboard when we checked out. They didn't tell us and when remembered and came back after two days, we faced dificulties to get it and they didn't want to return it untill I had long argument with them and then they found it. Restaurent was very good and staff was friendly.
Stayed 1 night in Jul 2017
Dear MHD Khair, First of all, thank you for your feedback. We're sorry for misunderstanding regarding clothes you forgot in the room. Please be informed, that all lost and found things are usually recorded properly at the end of the day. Your dress was one of the lost thing, which had to be recorded but was unfortunately delayed due to busy day. I'm sorry again, that you had to wait about 10-15 minutes until we investigated the issue. Thank you for your understanding and patience. Hope you will visit us again and give another chance to improve the situation. Best regards, FO Department.

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just amazing. Luxury, exactly what I needed.
Stayed 2 nights in Jun 2017
Dear Amanda, Thank you very much for your kind feedback. We're doing our best in order to meet your expectations. Hope you will visit us again. Best wishes, Inga Bagalishvili