Title: Hotel Boutique de Cantera y Plata Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Boutique de Cantera y Plata ![Couples treatment room(s), body treatments, facials](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/bb230bfc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room - Plata 999 | View from room](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/99eca8a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room - Plata 999 | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/ded2dc93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/160a5d54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite with Terrace - Nickel | Balcony](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/ee617e10.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury 9.4 ### Exceptional ### Serene elegance with lush garden views Elegant and serene, this boutique hotel boasts a stunning terrace, lush garden, and inviting poolside bar. Unwind with a rejuvenating spa treatment, savour international cuisine at Punto 925, and enjoy premium in-room amenities like iPads and Egyptian cotton sheets. ## Popular amenities - Hot tub - Pool - Bar - Breakfast included - Room service - Spa £211 includes taxes & fees 20 Dec - 21 Dec ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=13319698&PinnedHotelID=13319698&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 9 of 9 rooms ![Superior Room, Plata 800 | View from room](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/308ac6f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Plata 800 ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Select Comfort bed - 377 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite with Terrace - Britannia | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/7ec45b5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Terrace - Britannia 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 678 sq ft - City view - Sleeps 3 - 1 King Bed ![Panoramic Presidencial Suite with Jacuzzi - Vista | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/9c2b3990.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Presidencial Suite with Jacuzzi - Vista ### Highlights Separate sitting area Individually furnished Individually decorated Private outdoor hot tub Air conditioning Heating Smart TV Hypo-allergenic bedding - 1098 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Room - Plata 900 | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/ca33ad92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Plata 900 10.0 Exceptional 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 710 sq ft - Sleeps 3 - 1 King Bed ![Presidencial Suite with bathtub - Catedral | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/d6ed3e78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidencial Suite with bathtub - Catedral ### Highlights Garden Individually furnished Individually decorated Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 1733 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Habitación Superior - Plata 720 | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/cf3f7c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Superior - Plata 720 ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Select Comfort bed - 344 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room - Plata 999 | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/1ba99e22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Plata 999 ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 710 sq ft - Sleeps 3 - 1 King Bed ![Junior Suite with Terrace - Nickel | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/9cff8b20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Terrace - Nickel 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 678 sq ft - City view - Sleeps 3 - 1 King Bed ![Master Suite with Terrace -Sterling | View from room](https://images.trvl-media.com/lodging/14000000/13320000/13319700/13319698/abb1e837.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Terrace -Sterling ### Highlights Individually furnished Individually decorated Private rooftop hot tub Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 678 sq ft - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTaxco-Hotels-De-Cantera-Y-Plata.h13319698.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTaxco-Hotels-De-Cantera-Y-Plata.h13319698.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.56819%2C-99.59803&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yabqCfuwfj68MrFapr8PEQzRn9o=) Camino a la Posada 39, Fracc. Lomas de Taxco, Taxco, GRO, 40200 #### What's nearby - Teleferico de Montetaxco - 3 min walk - 0.2 miles - Casa Humboldt - 2 min drive - 1.0 mile - Santa Prisca Cathedral - 3 min drive - 1.2 miles - Borda Square - 3 min drive - 1.2 miles - Silver Museum - 3 min drive - 1.2 miles #### Getting around - Benito Juarez International Airport (MEX) - 166 min drive #### Restaurants - ‪Pozolería Tía Calla - ‬5 min drive - ‪Restaurante Montetaxco - ‬3 min walk - ‪El Mirador - ‬4 min drive - ‪Tacos Los Arcos - ‬4 min drive - ‪Chimi's Pizza - ‬5 min drive ## About this property ### Hotel Boutique de Cantera y Plata Luxury hotel Take advantage of free continental breakfast, a poolside bar and a terrace at Hotel Boutique de Cantera y Plata. Indulge in a body treatment, a facial and a massage at the on-site spa. The on-site international cuisine restaurant, Punto 925, offers breakfast, brunch and dinner. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - Free self-parking - A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage - Concierge services and a front desk safe Room features All guest rooms are individually furnished, and feature comforts, such as premium bedding and iPads, as well as thoughtful touches, such as pillow menus and air conditioning. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds - Free toiletries and hairdryers - 70-inch Smart TVs with Netflix, streaming services and satellite channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2170000/2163200/2163163/3d245872.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Montetaxco Taxco - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,006 reviews £133 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2163163&PinnedHotelID=2163163&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/6000000/5700000/5697300/5697257/0516f524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Agua Escondida Taxco Centro Taxco Centro - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 925 reviews £81 includes taxes & fees 25 Dec - 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Free WiFi - Restaurant - Breakfast available - Bar 9.2 Wonderful 824 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=9559960&PinnedHotelID=9559960&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/34000000/33280000/33270600/33270502/c8a9ca1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Paula Barrio de la Veracruz - Pool - Kids pool - Free WiFi - Restaurant 9.4 Exceptional 95 reviews £69 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=33270502&PinnedHotelID=33270502&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/101000000/100660000/100658200/100658115/80f5bf07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL BOUTIQUE ARBOL DE LA VIDA Taxco - Spa - Parking included - Free WiFi 8.6 Excellent 34 reviews £47 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=100658115&PinnedHotelID=100658115&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Area shuttle (surcharge) - Free self parking on site - Limited on-site parking ### Food and drink - Free continental breakfast available daily 8:30 AM to noon - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Punto 925 ### Things to do - 24-hour pool access - Full-service spa - Hot tub - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Couples treatment rooms - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Select Comfort mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 70-inch smart TV with satellite channels - IPad - MP3 dock - Netflix - Streaming services ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are available for MXN 1166.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: MXN 1166.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts 24-hour pool access No pets and no service animals are allowed at this property ### Property is also known as Cantera y Plata Hotel Taxco Cantera y Plata Hotel Cantera y Plata Taxco Cantera y Plata De Cantera y Plata Boutique Cantera Y Plata Taxco Hotel Boutique de Cantera y Plata Hotel Hotel Boutique de Cantera y Plata Taxco Hotel Boutique de Cantera y Plata Hotel Taxco ## Frequently asked questions ### Does Hotel Boutique de Cantera y Plata have a pool? > Yes, this property has an outdoor pool. Pool access is available 24 hours a day. ### How much does it cost to stay at Hotel Boutique de Cantera y Plata? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique de Cantera y Plata on 20 Dec 2025 start from £211.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Taxco-Hotels-De-Cantera-Y-Plata.h13319698.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Boutique de Cantera y Plata pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Boutique de Cantera y Plata? > Self-parking is free at this property. ### What time is check-in at Hotel Boutique de Cantera y Plata? > Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Boutique de Cantera y Plata? > Checkout is at 11:00 AM. ### Does Hotel Boutique de Cantera y Plata provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Boutique de Cantera y Plata located? > Situated in Taxco, this luxury hotel is steps from Teleferico de Montetaxco and within 3 mi (5 km) of Casa Humboldt and Casa Borda Cultural Center. Silver Museum and Borda Square are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Boutique de Cantera y Plata Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 120 8 - Good 17 6 - Okay 7 4 - Poor 3 2 - Terrible 3 ### 10/10 Excellent #### Ofelia 10 Jun 2024 The room and the place was beautiful. ##### Ofelia Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Dominic 12 Sept 2024 Wonderful staff ##### Dominic Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Jasmin 4 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities . ##### Jasmin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kerri 6 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely professional service by all the staff especially front desk when we ran into some booking errors (on our end) which was resolved quickly. The views are beautiful. Little walk with the road and you can enjoy a little gondola ride down the mountain. Super cute. Can’t wait to go back. ##### Kerri Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### PALOMA 9 Nov 2025 Liked: Cleanliness, property conditions & facilities Es una bella habitación muy confortable. Las almuadas y sábanas cómodas. El personal es muy amable y atenta a todo lo que necesitamos. La alberca súper agradable con el jacuzzi templado, la tabla de quesos súper deliciosa. La vista de Taxco increíble. ![Relajante ](https://a.travel-assets.com/ugc/hotel-reviews/70bd9f24-6a27-4163-a4aa-3598e04f865e-1762652338558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Anochecer maravilloso ](https://a.travel-assets.com/ugc/hotel-reviews/bbf0c3d0-e994-411d-899e-f4229abcbadf-1762652375049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Un bello atardecer ](https://a.travel-assets.com/ugc/hotel-reviews/73368ed4-aa49-4f3f-b368-9e90e99172e2-1762652378358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PALOMA Stayed 1 night in Nov 2025 ### 6/10 Okay #### Daniel 6 Mar 2025 Liked: Cleanliness Disliked: Staff & service, amenities El hotel es hermoso y pequeño, con solo 9 habitaciones. Si tienen suerte, los atenderá Omar, quien hace todo por mejorar la experiencia. Si no, les tocará Esmeralda, cuya actitud es arrogante, o tal vez así le piden que trate a los huéspedes, porque la gerente jamás dio la cara. El mantenimiento deja mucho que desear: lámparas sueltas, agua amarilla en el jacuzzi y alfombras desgastadas. La comida es decepcionante y carísima; incluso me salió un pedazo de fibra metálica en un platillo, y ni una disculpa. Además, los precios del alcohol son ridículos: un vino de $150 lo venden en más de $1,000. El servicio es soberbio, nunca aceptan errores y no se preocupan por la experiencia del huésped. Nos fuimos un día antes y ni siquiera preguntaron por qué. La respuesta a nuestras quejas fue un mensaje genérico sin disculpas, reflejando la falta de interés en mejorar. Las instalaciones valen la pena, pero el servicio y los costos no justifican la experiencia. La alberca es fría porque no tiene caldera, y el jacuzzi funcionó solo un día. Como siempre digo: vayan y juzguen por ustedes mismos. La vista es increíble, pero todo lo demás deja mucho que desear. ##### Daniel Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Lindsey 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me encanta como siempre!! ##### Lindsey Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### GREGORY TAYLOR 4 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities PRIVACIDAD Y ATENCION ##### GREGORY TAYLOR Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Pepe 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar. Todo súper. Recomendado al cien. ##### Pepe Stayed 1 night in Dec 2024 ### 10/10 Excellent #### SANDRA ANGELICA 20 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Se agradece mucho la atención antes, durante y después de la estancia, deseamos poder volver. ##### SANDRA ANGELICA Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Efraín 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo puedo agregar mil gracias por todo ##### Efraín Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Lindsey 28 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Increíble! ##### Lindsey Stayed 2 nights in Oct 2024 ### 8/10 Good #### Simon 13 Oct 2024 Liked: Cleanliness, staff & service El lugar es muy lindo y el personal es increíblemente amable y servicial. El mantenimiento del hotel deja algo que desear. No hay conector de luz en el tocador del baño y el techo del jacuzzi estaba resanado sin pintar, no lo que se espera de un lugar spa boutique. Otro asunto es que se quedó abierta la llave del jacuzzi y el agua que se salió del jacuzzi por la coladera les acabó inundando toda la cocina por lo que me cobraron una multa por mal uso de instalaciones. Entiendo el error de nuestra parte pero la coladera debería funcionar, las filtraciones a la cocina no son mi problema. Y por otro lado alguien podría haber avisado antes de que se hiciera un caos. Aun así pagué sin protestar por que me dio pena que el hotel estaba vacío. Finalmente, si estaban vacíos sin reservaciones, un upgrade a la habitación siguiente superior hubiera sido un detalle muy apreciado. Así hacen en la mayoría de los lugares y eso genera lealtad. Lo mejor de este lugar fue la gente. Todos increíble actitud. ##### Simon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Arturo 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Instalaciones agradables, personal amable y con excelente actitud de servicio, la habitación cómoda. El servicio de spa increíble para relajarse un fin de semana.. ##### Arturo Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Alejandra 8 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El jacuzzi, cuando lo ocupamos no funciono el mecanismo de las burbujas, pero todo estuvo excelente. Lo recomiendo completamente. ##### Alejandra Stayed 1 night in Apr 2024 ### 8/10 Good #### Sandra 19 Mar 2024 Liked: Cleanliness, staff & service Esperaba mejor servicio en las instalaciones. Realmente el lugar y el servicio del personal es bueno, la vista espectacular. ##### Sandra Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Armando Israel 19 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities Excelente lugar para pasar un fin de semana a gusto la comida tanto desayuno y comida súper ricos ##### Armando Israel Stayed 1 night in Feb 2024 ### 8/10 Good #### Paola 13 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La habitacion hermosa, decoracion elegante y moderna, sin embargo el jacuzzi no funcionaba bien entre otros pequeños detalles para hacerse cargo pero en general nuestra estancia muy bien ##### Paola Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Citlalli Selene 15 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La pasé muy bien durante mi estancia. El personal es muy atento y servicial. La comida es buena (leí comentarios que no, pero sí es buena). La habitación muy limpia. ¡La vista es preciosa! Vale la pena hospedarse aquí, estás a unos 15 minutos del centro en auto/taxi. Si llegas en auto, recomiendo que primero llegues al hotel y luego te desplaces en taxi, no es caro y es más cómodo, porque las calles del centro son muy estrechas y empedradas, si no conoces resulta un poco complicado si manejas. Sin duda regresaré :) ##### Citlalli Selene Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Diana Alondra 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable estancia y muy buena vista ##### Diana Alondra Stayed 1 night in Oct 2023 ### 8/10 Good #### Christian 1 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen hotel Muy bien en general, cena no muy buena, desayuno excelente. Alberca helada, jacuzzi calientito. Hotel super lejos del centro. Hotel muy bonito y elegante, si hay posibilidad de que regrese. Resumen me parece un poco caro. ![](https://a.travel-assets.com/ugc/hotel-reviews/91BA5C3EED2689B257CFD3DD1789C283237CB88C1696199199504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/86F00042DE3121FA9821AD691408B4FC7E188F7E1696199216590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christian Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Norma 21 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ya es nuestra 3er vez que vamos a éste hotel. Es excelente, las habitaciones son hermosas, la decoración es moderna, el olor de las habitaciones, toallas y sabanas es muy agradable. La vista de la Suite Vista es inmejorable, en las tardes con lluvia se ve hermoso y la neblina te cubre y en dias de Sol se disfuta el Sol en los camastros o en las sillas/sillones de la Terraza. ##### Norma Stayed 2 nights in Aug 2023 ### 8/10 Good #### Edgar 13 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel tiene buena vista y la atención del personal es excelente, pero el camino al hotel es complicado porque se tiene que subir mucho la montaña por un camino empedrado. Adicionalmente, esperaba más por el precio que pagamos por noche. ##### Edgar Stayed 1 night in Aug 2023 ### 10/10 Excellent #### monica 24 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy lindo, para disfrutar en pareja El servicio es muy bueno, hacen todo por sentirte cómodo, muy serviciales. Todo el hotel muy limpio y la habitación muy linda, hotel para ir con pareja. Leí muchas reseñas del restaurante, para mi gusto no esta tan bueno como lo esperaba porciones chicas y caro. ##### monica Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Gerardo 17 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien ##### Gerardo Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Barceló Ixtapa All Inclusive](https://www.expedia.co.uk/Ixtapa-Hotels-Barcelo-Ixtapa-All-Inclusive.h690642.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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