Title: Utopian Motel Taupo - Hostel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Utopian Motel Taupo - Hostel Travelers recharge in the sauna at this Taupo hostel while kids enjoy their own dedicated club - a perfect balance of relaxation and family fun ## Photo gallery for Utopian Motel Taupo - Hostel ![Front of property - Utopian Motel Taupo - Hostel (Taupo)](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/18ae279d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double with Shared Bathroom | 1 bedroom - Utopian Motel Taupo - Hostel (Taupo)](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/b96a8c80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom - Utopian Motel Taupo - Hostel (Taupo)](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/846caf08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Family Ensuite | Microwave - Utopian Motel Taupo - Hostel (Taupo)](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/4cc0b1cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Utopian Motel Taupo - Hostel (Taupo)](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/4e9d6a7f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Utopian Motel Taupo - Hostel offers relaxation and convenience. Parents enjoy the sauna while kids have fun at the club. Practical touches like luggage storage and laundry facilities keep the trip smooth. ## Reviews 6.2 ## Popular amenities - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Budget Double with Shared Bathroom ![Budget Double with Shared Bathroom | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/90bf0c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Double with Shared Bathroom ### Highlights Balcony Connecting rooms available Fridge TV Separate bedroom Microwave Coffee/tea maker - 140 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Budget with Shared Bathroom ![Twin Budget with Shared Bathroom | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/edcffafa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Budget with Shared Bathroom ### Highlights Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Microwave Coffee/tea maker - Garden view - 150 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Double Ensuite ![1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/846caf08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Ensuite ### Highlights Balcony Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Private bathroom Microwave - Garden view - 150 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Ensuite ![1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/e179482e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Ensuite ### Highlights Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Private bathroom Microwave Coffee/tea maker - Lake view - 150 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Double with Shared Bathroom ![1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/846caf08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double with Shared Bathroom ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Microwave - City view - 150 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin with Shared Bathroom ![Deluxe Twin with Shared Bathroom | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/bfaf8e7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin with Shared Bathroom ### Highlights Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Microwave Coffee/tea maker Desk - City view - 150 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Double Family Ensuite ![Double Family Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/6db01f0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Family Ensuite ### Highlights Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Private bathroom Microwave Coffee/tea maker - Mountain view - 250 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Triple Bed Studio with Shared Bathroom ![Triple Bed Studio with Shared Bathroom | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/4cf4a604.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Bed Studio with Shared Bathroom ### Highlights Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Microwave Coffee/tea maker - Lake view - 150 sq ft - Sleeps 3 - 1 Single Bed and 1 Single Bunk Bed ### View all photos for Quad Room Ensuite ![Quad Room Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/6afa586b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Room Ensuite ### Highlights Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Private bathroom Microwave Coffee/tea maker - Lake view - 170 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ### View all photos for Single Room with Shared Bathroom ![Single Room with Shared Bathroom | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/de9b7176.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room with Shared Bathroom ### Highlights Balcony Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Microwave Coffee/tea maker - Lake view - 100 sq ft - Sleeps 1 - 1 Single Bed ### Bunk Shared Unit ### Highlights Connecting rooms available Fridge TV Separate bedroom Shower/bath combination Private bathroom Microwave Coffee/tea maker - City view - 150 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Private 2 Bedroom Unit ![Private 2 Bedroom Unit | 1 bedroom](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626577/3924f6c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Private 2 Bedroom Unit ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Fridge TV Separate bedroom - City view - 320 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTaupo-Hotels-Utopian-Motel-Taupo.h9626577.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTaupo-Hotels-Utopian-Motel-Taupo.h9626577.Hotel-Information) ## About the area Taupō Central, a neighbourhood in Taupō, is home to Utopian Motel Taupo - Hostel. A.C. Baths and Maori Carvings are local landmarks, and some of the area's attractions include Spa Thermal Park and Waipahihi Botanical Gardens. Taupō Hot Springs and The Landing Lake Taupō are also worth visiting. [Visit our Taupō travel guide](https://www.expedia.co.uk/Taupo.dx3571) [View more Hostels in Taupō](https://www.expedia.co.uk/Taupo-Hostels.d3571-aaHostels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.68522%2C176.07841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q5T0SVp1bRZICCXUiZBUaKKQz6k=) 76 Kaimanawa Street, Taupo ### What's nearby - ![Lake Taupo Museum and Art Gallery which includes indigenous culture and art](https://images.trvl-media.com/place/6108148/85b9e1ac-522e-496d-ab35-273a79517548.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Taupō Museum and Art Gallery 14 min walk \- 0.8 miles - ![rotorua lake](https://images.trvl-media.com/place/553248635974614317/4854363f-28cb-40d1-88c4-2e121bb56d0e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Spa Thermal Park 16 min walk \- 0.9 miles - Taupō i-SITE Visitor Information Centre 13 min walk \- 0.7 miles - Taupō Marina and Boat Ramp 18 min walk \- 1.0 mile - A.C. Baths 2 min drive \- 1.1 miles ### Getting around - Taupō Airport (TUO) 9 min drive ### Restaurants - McDonald's 13 min walk - Replete Food Company 11 min walk - Japan Deli 12 min walk - Fast and Fresh Bakery Cafe 12 min walk - Crafty TROUT Brewing Co. 10 min walk ## About this property ### Utopian Motel Taupo - Hostel Hostel near Lake Taupō Laundry facilities, a children's club and a sauna are just a few of the amenities provided at Utopian Motel Taupo - Hostel. Additional perks include: - Luggage storage Other amenities include: - Fridges and microwaves ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/109000000/108530000/108521600/108521586/f335379a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stag Park Accommodation Hilltop - Parking included - Restaurant - Microwave 7.4 Good 70 reviews £44 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=108521586&PinnedHotelID=108521586&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room dining](https://images.trvl-media.com/lodging/122000000/121960000/121958900/121958833/9bc754a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Haven Suites Taupō Central - Free Wi-Fi - Air-conditioning - Housekeeping 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=121958833&PinnedHotelID=121958833&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/19000000/18580000/18577300/18577235/489068d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BoBs Hostel Taupō Central - 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10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=120464926&PinnedHotelID=120464926&HadPinnedHotel=true®ionId=-1&adults=2) ![Microwave, oven, stovetop, dishwasher](https://images.trvl-media.com/lodging/119000000/118090000/118080800/118080750/20df8638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Moorings Apartment 5 Two Mile Bay - Dryer - Free Wi-Fi - Air-conditioning - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=118080750&PinnedHotelID=118080750&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bedrooms, free WiFi](https://images.trvl-media.com/lodging/100000000/99460000/99452400/99452392/0517fd73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taupo Central Apartment Taupō Central - Pool - Dryer - Free Wi-Fi - Air-conditioning 8.8 Excellent 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=99452392&PinnedHotelID=99452392&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/125000000/124040000/124031600/124031564/c21cdcf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Terrace Apartment Two Mile Bay - Pool - Kitchen - Washing machine - Air-conditioning £146 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=124031564&PinnedHotelID=124031564&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=9626577&PinnedHotelID=9626577&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9626577,108521586,121958833,18577235,122066095) ## Property amenities ### Parking and transport - Wheelchair-accessible parking available ### Things to do - Children's club - Sauna ### Family friendly - Children's club - In-room microwave - In-room refrigerator - Laundry facilities - Separate bedroom ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - No housekeeping service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - No lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ## Room amenities ### Bathroom - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Connecting rooms available ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8 PM ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 10 AM - 8 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome 5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Astro Accommodation Hostel Astro Accommodation Taupo Astro Accommodation Utopian Motel Taupo Utopian Taupo Utopian Motel Taupo Utopian Taupo Hostel Taupo Utopian Motel Taupo - Hostel Taupo Utopian Motel Taupo - Hostel Hostel/Backpacker accommodation ## Frequently asked questions ### Is Utopian Motel Taupo - Hostel pet-friendly? ### What time is check-in at Utopian Motel Taupo - Hostel? ### What time is check-out at Utopian Motel Taupo - Hostel? ### Where is Utopian Motel Taupo - Hostel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Utopian Motel Taupo - Hostel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 7.2 Location ### 6.4 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 27 8 - Good 45 6 - Okay 31 4 - Poor 31 2 - Terrible 32 ## Reviews ### 8/10 Good #### Ross, Auckland 21 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cheap & cheerful Friendly hosgt couldn't have been more accommodating. Clean,tidy room, relatively quiet for a hostel-type place. Would recommend for those seeking a good room at a bargain price. ##### Ross Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller 20 Jan 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The reception per son nice .It was adequate for what we needed for the night ##### Verified traveller Stayed 1 night in Jan 2018 ### 4/10 Poor #### Verified traveller 14 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not maintained Was our last minute booking but was disappointed by the service n with the overall room. Not enough towels provided, n the ones available were not clean. The wash room was dirty as if had not been cleaned for months. There were cobwebs in the room as well as in the bathroom. I have gone for even cheaper accommodation once but the the facilities were much better. I would not recommend anyone for this hotel. ##### Verified traveller Stayed 1 night in Dec 2017 ### 6/10 Okay #### Verified traveller 12 Jan 2018 Liked: Cleanliness, staff & service, room comfort #### Good location with ok facilities. Good location, close to city centre but not in it. Hotel staff was very friendly and welcoming. Room and shared bathroom was clean and generally well prepared. Walls were very thin which was awkward as everything could be heard, and staff's children were free to wander down the hall. Nice Tv in room that didn't work and there was a hole in the wall. ##### Verified traveller Stayed 2 nights in Jan 2018 ### 6/10 Okay #### Verified traveller 10 Jan 2018 Disliked: Staff & service, room comfort #### Good for the night and price Small room, loud neighbours but was fine as we had nowhere else to stay. ##### Verified traveller Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Carly, melbourne, aust 7 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We didn’t stay the night Upon arrival the foyer was dark and dingy. We had to carry our bags up the stairs to our room, there’s a smell of mold/damp in the air and the room was cramped. Light fixtures were dark and dirty, the bath mat was stinky of mould. Their was a window in our room door so people could see in and someone walked in while we were in the room, which tells us the door mustn’t be self locking or the keys are all the same. When I checked the bed to see if it was clean I noticed a mark under the sheet, when I pulled back the bottom sheet I saw blood & fluid stains on the mattress protector and marks on the mattress underneath. There was also no air conditioner, so without any proper airflow the room was very hot. We decided not to stay at the night and booked accomodation elsewhere. When I checked out the manager just smiled awkwardly not offering a reimbursement or alternate room, a brief apology was all he said. When I saw the reviews I regret not having read any prior to booking, had I done so, I would never have booked here. For $150 per night, this place was so overpriced. ##### Carly Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller 27 Dec 2017 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities dirty marks all over the walls. dust over everything ##### Verified traveller Stayed 1 night in Dec 2017 ### 2/10 Terrible #### Jujubi man, Hamilton 19 Dec 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrible place The rooms were very dirty, there was such a strong cigaret smell in the room, also the Person form room 13 was making loud constantly being on the phone and listening to music. We couldn't get any sleep it was horrible. ##### Jujubi man Stayed 1 night in Dec 2017 ### 2/10 Terrible #### Rami 16 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confused staff tried to scam us twice It all started on the day prior to our stay on the 8th of December. The motel owner called us whilst we were in a low/no cellphone coverage area, this meant that we only got the call a couple of hours later. In his call he claimed that we had booked the room from the 8th till the 9th of December, when in fact we had booked it for the 9th till the 10th. We had to pull up our booking and prove it to them that we were right in order to get our room back. Once we got to the Motel, and headed up to our room we found out that the room had a shared bathroom when we specifically booked a room with a PRIVATE bathroom. The room was also reeking of cigarettes. Frustrated at the way we had been treated the obvious course of action was to demand our money back which we did not fully receive. We will never ever be coming back and advice others to avoid this motel at any cost. The people here will try to scam you for your money. ##### Rami Stayed 1 night in Dec 2017 ### 2/10 Terrible #### Verified traveller 2 Dec 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Shabby and very smelly The hotel is very delapidated and smells bad. The building should just be demolished. The staff were pleasant and tried to be helpful. ##### Verified traveller Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Barb, Brisbane Australia 27 Nov 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst place ever This is a back packers accommodations trying to pretend to be a motel. Booked 2 nights but on arrival... HATED the place, room was awful. Fridge didn't work, owners didn't care, no remote for TV. No towels provided again owner didn't care. Spent 45 minutes on phone with expedia who were amazing in supporting us to get a refund on second night as owner was unwilling to be helpful. I would never stay here again even if it was free. The smell of urine in the corridor was over powering.. advertise on front sign of spa. It was not working in a room just big enough to fit it and was filled with junk... this place is the pits !!! Dirty, not as described and poor management by the actual owners .... if could give a minus rating I would.... BAD BAD BAD!!! ##### Barb Stayed 2 nights in Nov 2017 ### 4/10 Poor #### one nighter, rotorua 23 Nov 2017 Disliked: Property conditions & facilities #### Cheap We had the family ensuite room with a view, which was pleasant. The beds were comfortable. However the space was a little cramped for two adults and two children and the wifi didn't work. Ok for one night cheap accomodation but that's it ##### one nighter Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Dezz, Rotorua 13 Nov 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to town Very dirty will not stay agen. Rubbish under the bed ,stinky smells in the room.horrible bathroom filthy ##### Dezz Stayed 1 night in Nov 2017 ### 8/10 Good #### Verified traveller 29 Oct 2017 Liked: Staff & service Disliked: Cleanliness would be nice to have clean towels in the room plus the bathroom rubbish bin needed empty otherwise good ##### Verified traveller Stayed 1 night in Oct 2017 ### 2/10 Terrible #### Nicole 22 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worse decision ever I would not recommend staying here at all. Foyer smelt like urine, didnt have any knowledge of us staying. Had to go through every room to find a empty one for us even walked in on someone. Found a room white stains on ground. Wasn't explained to how bathroom doors connecting 2 rooms worked so wasnt secure. Bed looked slept in and attendants children were running around in bedrooms. Bedroom had strange smell to it. Tried to get a refund but couldn't claimed to need account number as didn't carry cash. ##### Nicole Stayed 3 nights in Oct 2017 ### 6/10 Okay #### Verified traveller 21 Oct 2017 Liked: Cleanliness Cheap accomadation quiet, suited our needs as out and about all day, good shower nice to have kids on oneside of wc and us the other. ##### Verified traveller Stayed 2 nights in Oct 2017 ### 2/10 Terrible #### Andrew 20 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't even consider Totally misrepresented. It's a purpose built hostel that's badly run down, dirty including the grounds.They lock the place at 8.30pm. No way in or out but through the shared and dirty kitchen and past the rubbish bins. We paid $198.00 for two rooms, moved to the Lakeland for $240.00 for the balance of our stay. Great place, great service, food, etc. ##### Andrew Stayed 1 night in Oct 2017 ### 10/10 Excellent #### Matt 9 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome getaway Awesome stay, we checked in late (10pm) and we were still greeted with a big smile. Reception was extremely helpful and the rooms were great. Really comfortable and enjoyed the stay. ##### Matt Stayed 1 night in Oct 2017 ### 6/10 Okay #### G 9 Oct 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Cheap and clean The hotel is cheap and clean. The shared bathroom situation was a surprise, but the manager was amazing and sorted it so I didn't have to share. The rooms are very basic and they don't provide towels unless you ask for them. The manager is amazing, though, and couldn't have been more accommodating and friendly. In all, if you are after cheap and clean, this is the place. ##### G Stayed 1 night in Oct 2017 ### 8/10 Good #### G 3 Oct 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Good family room. This stay was as expected. A family room. Small, clean, comfortable, quiet. Great views of the lake. Ok for a short stay. ##### G Stayed 1 night in Sep 2017 ### 8/10 Good #### Reba, Hibiscus Coast 14 Sept 2017 Liked: Staff & service, room comfort #### Nice cheap hotel. Just has super thin walls Small rooms but good for students and young travelers especially because its so cheap! ##### Reba Stayed 2 nights in Sep 2017 ### 8/10 Good #### Rebecca 10 Sept 2017 Liked: Staff & service, room comfort Disliked: Cleanliness #### Satisfied Friendly stuff and Nice rooms for a Nice price ##### Rebecca Stayed 2 nights in Sep 2017 ### 2/10 Terrible #### Verified traveller 10 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### dirty worst motel ive ever stayed in. dirty reception and bedrooms. ##### Verified traveller Stayed 1 night in Sep 2017 ### 2/10 Terrible #### Sarah, Rotorua 10 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel ever This place needs to be shut down. We checked in was taken to our room and we were DISGUSTED! The bed was not made, the glasses provided to use were WET from being used, the bathroom floor was covered in water from a used shower, the toilet seat has poo on it and in general it was disgustinglu filthy (i have photos) not to mention the hotel in general was filthy with rubbish everywhere outside and inside. We had our child with us so we decided to not stay in filth and we demanded a refund!!! ##### Sarah Stayed 1 night in Sep 2017 ### 2/10 Terrible #### Danni , NZ 5 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not worth the cheap price tag Had to call a mobile when we arrived and left. Place was a shambles, room full of rubbish, no tea or coffee, one dirty glass and spoon, paper thin walls, the list goes on. Pillow was comfy tho! ##### Danni Stayed 1 night in Sep 2017 ---