Title: Hotel & Suites Mo Sak Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & Suites Mo Sak Tranquil ocean views complement lush gardens at this coastal retreat where expertly crafted cocktails and memorable meals enhance the relaxation experience ## Photo gallery for Hotel & Suites Mo Sak ![Basic Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe - Hotel & Suites Mo Sak (Tapachula)](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/cf971d8b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Hotel & Suites Mo Sak (Tapachula)](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/5e869746.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel & Suites Mo Sak (Tapachula)](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/0b4d3a10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel & Suites Mo Sak (Tapachula)](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/5eee3960.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hotel & Suites Mo Sak (Tapachula)](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/7fb32b1f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Suites Mo Sak offers a seaside escape with serene gardens and a spa for rejuvenating treatments. Enjoy a coffee shop for morning pick-me-ups, a restaurant serving authentic Mexican cuisine, and free WiFi throughout to stay connected. ## Reviews 8.4 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Feb 20 - Feb 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 21 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12681820&PinnedHotelID=12681820&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Basic Room ![Basic Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/cf971d8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Egyptian cotton bed sheets Down duvet Ceiling fan Premium bedding - Sleeps 2 - 1 Double Bed ### View all photos for Executive Room, 1 Bedroom ![Executive Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/4734db3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Bedroom 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Premium bedding Separate bedroom Egyptian cotton bed sheets - City view - 50 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Elite Suite, 1 Bedroom ![Bathroom sink](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/d5b68e32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Suite, 1 Bedroom ### Highlights Balcony Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Premium bedding Separate bedroom - City view - 452 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Double Room, 1 Bedroom ![Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/13000000/12690000/12681900/12681820/de556f8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 Bedroom ### Highlights Balcony Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Premium bedding Separate bedroom - City view - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/36000000/35070000/35063000/35062963/906dd467_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Tapachula Tapachula - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 845 reviews £73 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Tapachula-Hotels-City-Express-Tapachula.h35062963.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=3367&destination=Tapachula&destType=MARKET&latLong=14.905565,-92.26341&searchId=0e089016-537d-47fe-a3b1-21d5704168cb&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2810000/2802800/2802739/8dbe8281.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Tapachula, Chis by IHG Tapachula - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,001 reviews £71 includes taxes & fees 22 Mar - 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Parking included - Free Wi-Fi - Restaurant - Breakfast available 4.0 2 reviews £44 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Tapachula-Hotels-Hotel-Bremen.h106822662.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=3367&destination=Tapachula&destType=MARKET&latLong=14.905565,-92.26341&searchId=0e089016-537d-47fe-a3b1-21d5704168cb&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Suites-Mo-Sak.h12681820.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Suites-Mo-Sak.h12681820.Hotel-Information) ## About the area Located in Tapachula, Hotel & Suites Mo Sak is in the city centre and by the sea. Izapa Ruins and Izapa Archeological Zone are local landmarks, and travellers looking to shop may want to visit Plaza Cristal Shopping Center and Centro Comercial AlaÏa Tapachula. [Visit our Tapachula travel guide](https://www.expedia.co.uk/Tapachula.dx3367) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.91354%2C-92.26112&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DlY2__JBwXMoK2ELGEeb3HIr0Gc=) 4 Avenida Nte. #97 between 13 & 15 West, Colonia Centro, Tapachula, CHIS, 30700 ### What's nearby - Miguel Hidalgo Central Park 7 min walk \- 0.4 miles - Archaeological Museum of Soconusco 8 min walk \- 0.5 miles - Bicentennial Park 13 min walk \- 0.7 miles - Plaza Cristal Shopping Center 6 min drive \- 1.8 miles - Izapa Ruins 16 min drive \- 4.7 miles ### Getting around - Tapachula, Chiapas (TAP-Tapachula Intl.) 28 min drive ### Restaurants - El Chaca 6 min walk - La Diferencia 7 min walk - Kam Long 3 min walk - Pollos Caracol 7 min walk - Café & Deli Soconusco 6 min walk ## About this property ### Hotel & Suites Mo Sak Hotel by the sea Consider a stay at Hotel & Suites Mo Sak and take advantage of a corner/local shop, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. The on-site Mexican cuisine restaurant, MO SAK, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in - Meeting rooms, a TV in reception and a front desk safe Room features All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Other conveniences in all rooms include: - Egyptian cotton sheets and down duvets - Bathrooms with rainfall showers and free toiletries - 32-inch flat-screen TVs with cable channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Superior Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/40000000/39670000/39662100/39662074/78dd39e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Tapachula Tapachula - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 426 reviews £55 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=39662074&PinnedHotelID=39662074&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/350739ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fénix Tapachula - Parking included - Free Wi-Fi - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 9 AM to 1:00 PM for a fee: MXN 80 to 190 per person - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - MO SAK ### Things to do - TV in common areas ### Family friendly - Grocery/convenience store - Laundry facilities ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - In a regional park ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 2 buildings - 2 floors - Beaux Arts architecture - Built in 2010 ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Air conditioning - Ceiling fan - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 1 PM; check-in end time: 4:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 200 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Airport shuttle transfer per adult: MXN 230 (one-way) We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 80 to 190 per person - Airport shuttle fee: MXN 280 per vehicle - Late check-out fee: MXN 200 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property Parking height restrictions apply ### Property is also known as Hotel Mo Sak Tapachula Hotel Mo Sak Mo Sak Tapachula Mo Sak Hotel & Suites Mo Sak Hotel Hotel & Suites Mo Sak Tapachula Hotel & Suites Mo Sak Hotel Tapachula ## Frequently asked questions ### Is Hotel & Suites Mo Sak pet-friendly? ### How much is parking at Hotel & Suites Mo Sak? ### What time is check-in at Hotel & Suites Mo Sak? ### What time is check-out at Hotel & Suites Mo Sak? ### Does Hotel & Suites Mo Sak provide a shuttle to the airport? ### Where is Hotel & Suites Mo Sak located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel & Suites Mo Sak Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 29 8 - Good 22 6 - Okay 3 4 - Poor 2 2 - Terrible 4 ## Reviews ### 8/10 Good #### Juan 12 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort comfortable, great staff , coffe shop and pastries, best in town ##### Juan Stayed 2 nights in Mar 2022 ### 2/10 Terrible #### EUKARIS 28 Dec 2021 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### NO RESERVEN EN ESTE HOTEL NUNCA Fatal, íbamos a comprar una noche más y nos sacaron de hotel como a unos perros porque aún cuando ya se le había informado al supuesto gerente que nos quedaríamos una noche más y él aún así colocó las habitaciones como disponibles y no nos informaron nada yo baje a las 9am para tratar de que me ayudaran con el pago porque la tarjeta no se aparecía la compra y fue hay cuando me indicaron que no podíamos continuar en el hotel. El chico de la limpieza súmante amable pero la atención al cliente un ASCOOOOO… ##### EUKARIS Stayed 2 nights in Dec 2021 ### 2/10 Terrible #### Edgar 10 Dec 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is ok, expedia sucks. I submi th s complaint because my serervation was for 12/ 13/ 2021, not the 8\. But expedia never got back to me. ##### Edgar Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Lise 28 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Du bon service ##### Lise Stayed 5 nights in Nov 2021 ### 10/10 Excellent #### Mauro César 10 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel barato y cómodo, excelentr atención. ##### Mauro César Stayed 1 night in Jan 2020 ### 10/10 Excellent #### víctor manuel 30 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel, vale la pena considerarlo. Fue una excelente reservación. El hotel cumple en forma absoluta con todos los aspectos referentes a comodidades y servicio. El personal administrativo y de servicios son EXCELENTES...., en atención, amabilidades y prestancia para resolver mis necesidades o requerimientos. Una instalación con CERO ruidos. ##### víctor manuel Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Franz 5 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Xxx Muy bien ##### Franz Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 21 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities La ubicación es excelente, muy amables, todo bien en la estadia ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 20 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Hotel and rooms are updated and in great condition. Staff helpful and friendly. Convenient location near restaurants and all services. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 5 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place. very good service and cleaning....... ##### Verified traveller Stayed 3 nights in Jan 2019 ### 8/10 Good #### Verified traveller 30 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort .uy buen hotel y atención . personal muy capacitado y atento. servicio y atención . ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### DDA, Mexico 29 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities Friendly and helpful staff. Clean rooms. Fairly quiet. WiFi worked as it should. Very close to an Oxxo store. An unexpected surprise. ##### DDA Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### Jessy, Austin Tx 23 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito limpio muy agradable personal ... Bonito lugar cómodo... ##### Jessy Stayed 4 nights in Sep 2018 ### 8/10 Good #### CARLOS 16 Aug 2018 Liked: Cleanliness, staff & service, room comfort #### HOTEL APACIBLE Y SEGURO ES UN HOTEL CON EXCELENTE ATENCIÓN, LIMPIO, BUENAS CAMAS, RELATIVAMENTE REMODELADO, SU UBICACIÓN ES UN POCO INCOMODA CUANDO HAY QUE IR A LA PLAYA O SALIR DE LA CIUDAD HACIA ESA DIRECCIÓN, CONFLICTIVO EL TRANSITO EN EL CENTRO DE LA CIUDAD Y QUE HAY QUE ATRAVESAR. ##### CARLOS Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### David, Tuxtla Gutierrez 25 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena experiencia La habitacion muy comoda, los servicios tambien, el baño muy bien, el personal muy amable ##### David Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Sarah 3 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel! The hotel was very clean and very comfortable. The staff did not speak English but we're incredibly helpful and friendly! I would stay here again anytime! ##### Sarah ### 8/10 Good #### Verified traveller 5 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities Bonito, instalaciones buenas. las camas algo duras, en lo demas todo esta bien. ##### Verified traveller Stayed 2 nights in Mar 2018 ### 8/10 Good #### Verified traveller 4 Apr 2018 Liked: Cleanliness, staff & service, room comfort Good Hotel..................................................... ##### Verified traveller Stayed 1 night in Mar 2018 ### 2/10 Terrible #### Dee, gt 4 Apr 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The prior reviews were misleading We stayed in this hotel for one night, as we traveled a day earlier than expected and our preferred hotel was not available. It was a very modest hotel with uncomfortable beds and pillows; only one sheet (very deteriorated and old) as cover, not a comforter or bed spread. It would had been ok, until the morning after we stayed there I read a review from a person who traveled a week earlier and said they found LICE in the beds and that the workers indicated that they do not wash the bed sheets to save water. I personally didn’t find anything on the bed but just the thought of it makes me queasy. ##### Dee Stayed 1 night in Mar 2018 ### 8/10 Good #### Verified traveller 28 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buen hotel, para llegar en plan de trabajo, en general el personal de recepción es muy amable ! ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Verified traveller 5 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Como siempre, es agradable la estancia en este lugar, todo excelente. ##### Verified traveller Stayed 1 night in Feb 2018 ### 10/10 Excellent #### Francisco, Tapachula, Chiapas. 1 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### HOTEL AGRADABLE, EXCELENTE PARA HOSPEDAJE Personal Agradable, Está SERCA del centro: bancos, restaurante etc. ##### Francisco Stayed 1 night in Jan 2018 ### 8/10 Good #### HECTOR 11 Dec 2017 Liked: Staff & service, property conditions & facilities #### Ubicáción excelente Muy bien, la ubicación del hotel excelente. ##### HECTOR Stayed 2 nights in Dec 2017 ### 4/10 Poor #### Verified traveller 23 Nov 2017 Disliked: Property conditions & facilities #### Hotel did not live up to website We chose the hotel because of the 24 hour desk and the restaurant. We assumed there would be a staff member who spoke English. We did not find a restaurant - we were led around the back street to have breakfast at a tiny cafe. There was no grocery & convenience store or coffee shop - there was access to black drip coffee but no milk to have in it, or anything else. There were a couple of packets of noodles on a shelf - was that the convenience store? One staff member knew a couple of words of English but no-one else.There was no airport shuttle - we were told to get a taxi. Ordering a taxi to get back to the airport by 4.00AM was difficult and we had to ask an interpreter from another activity to help us to make sure that it arrived. There was one pamphlet re local sightseeing but this was only in Spanish. The hotel definitely does not cater for English-speaking visitors - but the staff were very friendly. The photo on the website was not taken from the street entrance - it looks very different ##### Verified traveller Stayed 4 nights in Nov 2017 ### 10/10 Excellent #### jolly, 東京 11 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### タパチュラで快適に過ごしたいならここ! 第一に親切な従業員。市外への移動方法を丁寧に教えてくれて、とても助かりました。そして新しくて快適な客室。熱いシャワーは日本人には最高に嬉しい! このホテルのお陰で、体のコンディションを整える事が出来ました。 ##### jolly Stayed 2 nights in Nov 2017 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - 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