Title: Hotel Kamico Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kamico Hotel with free breakfast, near Plaza Cristal Shopping Center ## Photo gallery for Hotel Kamico ![Outdoor pool - Hotel Kamico (Tapachula)](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/e19810bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private kitchen - Hotel Kamico (Tapachula)](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/fea3995f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Hotel Kamico (Tapachula)](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/b7aa23f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Kamico (Tapachula)](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/fda7efbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Hotel Kamico (Tapachula)](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/a11dd2f2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kamico welcomes guests with a picturesque garden and outdoor pool, perfect for cooling off after a day of adventure. Enjoy drinks at the inviting bar or relax on the sunny terrace. Close to Plaza Cristal Shopping Center, Eureka del Lago serves delicious meals all day. ## Reviews 7.4 Good ## Popular amenities - Bar - Pool - Room service - 24/7 front desk - Breakfast included - Pet-friendly ## Room options ### Check availability for these dates Tonight [Dec 4 - Dec 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 5 - Dec 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1664719&PinnedHotelID=1664719&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room ![Standard Room | Desk, laptop workspace, iron/ironing board, Internet](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/74de8e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 3 reviews ### Highlights Deck/patio Air conditioning TV Private bathroom Desk Daily housekeeping Laptop workspace - 172 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Standard Double Room | Desk, laptop workspace, iron/ironing board, Internet](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/584ac754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Deck/patio Air conditioning TV Private bathroom Desk Daily housekeeping Laptop workspace - 172 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Single Room Standard ![Desk, laptop workspace, iron/ironing board, Internet](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/e5f4762c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - Sleeps 2 ### View all photos for Double Room Standard ![Desk, laptop workspace, iron/ironing board, Internet](https://images.trvl-media.com/lodging/2000000/1670000/1664800/1664719/5a73b4f3_edited_f210.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Kamico.h1664719.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Kamico.h1664719.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.89768%2C-92.25230&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HE7nspVx7eZRsdjkA0aUBT0w7ic=) Prolongación Calle Central Oriente No., Tapachula, CHIS, 30770 #### What's nearby - Bicentennial Park \- 1 min drive \- 0.9 miles - Miguel Hidalgo Central Park \- 2 min drive \- 1.1 miles - Archaeological Museum of Soconusco \- 2 min drive \- 1.4 miles - Plaza Cristal Shopping Center \- 3 min drive \- 2.3 miles - Chiapas Port \- 29 min drive \- 21.7 miles #### Getting around - Tapachula, Chiapas (TAP-Tapachula Intl.) - 17 min drive #### Restaurants - ‪Domino's Pizza - ‬1 min walk - ‪Assado Na Espada Buffet Brasileño - ‬7 min walk - ‪Restaurant el Pasillo de Don Fidel - ‬5 min walk - ‪La Terraza - ‬4 min walk - ‪Barchela - ‬6 min walk ## About this property ### Hotel Kamico Hotel near Plaza Cristal Shopping Center Located close to Casino Vegas Tapachula, Hotel Kamico provides free continental breakfast, a terrace and a coffee shop/cafe. The on-site restaurant, Eureka del Lago, offers breakfast, lunch, dinner and children's meals. In addition to a garden and a bar, guests can connect to free WiFi in public areas. Other perks at this hotel include: - An outdoor pool - Free self-parking - Airport drop-off service (surcharge), laundry services and 2 meeting rooms - A porter/bellboy, a banquet hall and a reception hall Room features All 92 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as high-speed Internet. Other conveniences in all rooms include: - Bathrooms with showers - 32-inch TVs with cable channels - Decks/patios, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1820000/1813700/1813658/8ea0ff8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francisco Tapachula - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 885 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=1813658&PinnedHotelID=1813658&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/40000000/39670000/39662100/39662074/4b98670c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Tapachula Tapachula - Breakfast included - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 387 reviews £42 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=39662074&PinnedHotelID=39662074&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2810000/2802800/2802739/6fe22311.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Tapachula, Chis by IHG Tapachula - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,000 reviews £65 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2802739&PinnedHotelID=2802739&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22520000/22515500/22515410/34d7a6ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Inn Express Tapachula - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 373 reviews £53 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=22515410&PinnedHotelID=22515410&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500769/80c444bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Loma Real Tapachula - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 353 reviews £44 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=7500769&PinnedHotelID=7500769&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/36000000/35070000/35063000/35062963/50cc622d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Tapachula Tapachula - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 809 reviews £63 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=35062963&PinnedHotelID=35062963&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/fa64e0eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fénix Tapachula - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 188 reviews £34 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/111000000/110450000/110442000/110441978/133f3aa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hortensias Hotel and Suites Tapachula - Free WiFi - Air conditioning - Parking available - Housekeeping 8.8 Excellent 40 reviews £37 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=110441978&PinnedHotelID=110441978&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2200000/2191900/2191818/f440524a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tapachula Tapachula - Pool - Kids pool - Parking included - Free WiFi 5.8 37 reviews £40 includes taxes & fees 31 Dec - 1 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=2191818&PinnedHotelID=2191818&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self-parking](https://images.trvl-media.com/lodging/45000000/44040000/44039700/44039700/d648f0a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Habitat Inn Tapachula - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 32 reviews £36 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=44039700&PinnedHotelID=44039700&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access (surcharge) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Free secured, uncovered self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Eureka del Lago ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Porter/bellhop ### Business services - 2 meeting rooms - 2,530 square feet of conference space - Coworking space ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - Handrails in stairways (82 centimetre high) - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (122 centimetre high) - Wheelchair-accessible restaurant ### More - 2 floors - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bathroom - Private bathroom - Shower ### Entertainment - 32-inch TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 500.00 per pet (varies based on length of stay), plus a one-off cleaning fee of MXN 500.00 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 320 per vehicle (maximum occupancy 3) - Pet fee: MXN 500.00 per pet (varies based on length of stay) plus a one-off MXN500.00 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is no hot water on site Pool access available from 8:00 AM to 10:00 PM ### Property is also known as Hotel Kamico Hotel Kamico Tapachula Kamico Tapachula Hotel Kamico Tapachula, Mexico - Chiapas Hotel Kamico Hotel Hotel Kamico Tapachula Hotel Kamico Hotel Tapachula ## Frequently asked questions ### Does Hotel Kamico have a pool? ### Is Hotel Kamico pet-friendly? ### How much is parking at Hotel Kamico? ### What time is check-in at Hotel Kamico? ### What time is check-out at Hotel Kamico? ### Does Hotel Kamico provide a shuttle to the airport? ### Where is Hotel Kamico located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Kamico Reviews ## Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 72 8 - Good 100 6 - Okay 41 4 - Poor 23 2 - Terrible 24 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 7.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### ekaterina 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place! Food here is good and cheap. Secured parking. ##### ekaterina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Sonia 18 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quite rooms, snd relaxing poil Great pool, nice gardens ![](https://a.travel-assets.com/ugc/hotel-reviews/C4064FB7D6FB8350DA270B325E70EF1B3B1003DC1729213255294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sonia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Davd 12 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The service was excelent ##### Davd Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ekaterina 16 Jan 2025 Excelente!!! ##### Ekaterina Stayed 1 night in Jan 2025 ### 8/10 Good #### Rafael Hernandez 7 Apr 2024 Liked: Amenities The king size bed was great. ##### Rafael Hernandez Stayed 4 nights in Apr 2024 ### 4/10 Poor #### Davd 12 Dec 2024 Liked: Staff & service, amenities, property conditions & facilities The pool was clean ##### Davd Stayed 11 nights in Nov 2024 ### 10/10 Excellent #### Tionee 29 Jun 2024 Liked: Staff & service, property conditions & facilities Nice rooms. Really helpful and friendly staff. And off street parking with security guard ##### Tionee Stayed 1 night in Jun 2024 ### 8/10 Good #### tim 20 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Big pool. Good breakfast. Clean rooms. ##### tim Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Gustavo 25 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good service ##### Gustavo Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### edith 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service ##### edith Stayed 1 night in Nov 2024 ### 4/10 Poor #### Julio 6 Dec 2023 Disliked: Cleanliness, amenities, property conditions & facilities Restaurant tables an chairs so dirty and no hot water in the bathroom is a shame use to be a good hotel ##### Julio Stayed 3 nights in Dec 2023 ### 8/10 Good #### Robert 24 Oct 2024 Liked: Cleanliness, staff & service I got there late, hit the rack and didn’t wake up until 8 when the church bells rang. The free breakfast consisted of two eggs, refried beans, platanos, coffee and watermelon water. The staff were nice and the area is safe and quiet. There’s a Domino’s nearby and a 24-hour drug store. The price is reasonable. ##### Robert Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Rafael 25 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities bathrooms are old and the room and the worst thing no elevators Breafast limited ##### Rafael Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Selene L 2 Jul 2023 Liked: Staff & service Regular ##### Selene L Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Eduardo 15 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is very and and poorly maintained. I found a cockroach in my room. The swimming pol and garden are ok tho. ##### Eduardo Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Spencer 5 Oct 2024 Liked: Cleanliness, staff & service No hot water in the shower, and the maid stole a couple of things ##### Spencer Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Keith 28 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Front desk person was incredibly rude. This is an old run down hotel. It appears the owners have no interest in doing any repairs. Two inch gaps under the door let the cockroaches in from outside. Absolutely no hot water. Breakfast was very good, however. Horrible place to stay. ##### Keith Stayed 1 night in Apr 2024 ### 4/10 Poor #### JULIO 8 Dec 2023 Disliked: Cleanliness, property conditions & facilities I guess in this case you get what you pay. I had chose this hotel as it’s close to relatives’ place. Old AC units, some of them are not working. I found spiders in the pillows, and little lizards running across the restroom. Beds are somewhat ok. Remote controls for TV and AC are not working properly. Lack of maintenance to the building. Restaurant is somewhat ok. ##### JULIO Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Erzen 24 Jan 2024 Disliked: Amenities, property conditions & facilities Hotel Kamico is passing through a reconstruction it seems. Every day I had to go to reception and program access to the card key as it would not work. Remote control for TV never worked, AC was working but then started making so much noise that it was impossible to sleep and water would not flush in the toilet. I wanted to use swimming pool one day but it was so dirty, I did not go in. ##### Erzen Stayed 7 nights in Jan 2024 ### 2/10 Terrible #### James 10 Aug 2024 Disliked: Staff & service, property conditions & facilities I reserved the room after a 14 hour trip in the car. After having that long of a drive, all I wanted was to take a shower and go to bed. When we arrived at the hotel we were told there is no hot water. If it wouldn’t have been past 10 pm and my reservation was non refundable, there wasn’t really much I could do. When I got in the room, the TV at first I thought didn’t work, but after looking behind the armoire it was unplugged. So I had to move this massive piece of furniture in order to reach the cord. And two out of the 3 lamps did t work, one wouldn’t power on at all and the other the light bulb flickered so much that I just powered it off. Probably the worst experience I have ever had from a hotel, will not be staying there again and will never book through Orbitz again since they consider this acceptable in a hotel room. ##### James Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Roselene L 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes very clean hotel I give it a 10 ##### Roselene L Stayed 6 nights in Nov 2025 ### 8/10 Good #### Cristina 14 Oct 2025 Liked: Cleanliness, property conditions & facilities habitacion limpia, solo pequeño detalle los meseros del restaurant de la mañana muy distraidos, tenia que llamarles de dos a tres veces para que llegaran a mi mesa ##### Cristina Stayed 1 night in Oct 2025 ### 6/10 Okay #### Alonso 21 Aug 2025 En general las instalaciones están en buen estado pero hay espacios que se notan muy deteriorados. Los cuartos necesitan una mayor limpieza y los baños necesitan una renovación. Se mucho ruido de afuera a las habitaciones, se escuchan las habitaciones de a lado y de arriba y da sensación de que no hay privacidad. ##### Alonso Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Angel 16 Jul 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities No tenian agua caliente !!!! El calendor se les arruino, incluía desayuno y resulta que el día lunes la cocina cerrada por mantenimiento !! La grifería tanto del baño con fugas de agua al igual que el lavamanos con fugas de agua ! No lo recomendaría !! ![](https://a.travel-assets.com/ugc/hotel-reviews/791b8770-c51d-4d04-ae42-8c98449eebff-1752638242952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Gregorio 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super excelente la ubicación y el servicio, muy limpio, muy respetuosos con tu persona. Habitaciones grandes y mucha atención de todo el personal en general. muchas Hotel Kamico. ##### Gregorio Stayed 6 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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