Title: Hotel Fénix Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fénix A peaceful retreat in the heart of the city where travelers can unwind in garden surroundings while still having access to urban conveniences ## Photo gallery for Hotel Fénix ![View from property - Hotel Fénix (Tapachula)](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/350739ec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Hotel Fénix (Tapachula)](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/1325d15a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Fénix (Tapachula)](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/1002f352.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Fénix (Tapachula)](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/28faa288.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Fénix (Tapachula)](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/fa64e0eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fénix, in the city center, offers a quiet garden retreat and practical amenities. The 24-hour business center serves working guests, while the on-site bar and restaurant provide dining options. Staff assist with dry cleaning, luggage storage, and booking tours. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar £35 includes taxes & fees 1 Feb - 2 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Double Room Standard ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/0e6d67f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 4 ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds | Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/58805977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 9.6 Exceptional 5 reviews ### Highlights Air conditioning LCD TV Blackout curtains Down duvet Ceiling fan Private bathroom Free bottled water Cable channels - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room ![Superior Room | Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/c2d2fa59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.2 Wonderful 5 reviews ### Highlights Air conditioning Smart TV Blackout curtains Down duvet Ceiling fan Private bathroom Free bottled water Cable channels - 237 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room Standard ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/6fb0feec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information) ## About the area Located in Tapachula, Hotel Fénix is in the city centre. Plaza Cristal Shopping Center and Centro Comercial AlaÏa Tapachula are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miguel Hidalgo Central Park and Volcán Tacaná Biosphere Reserve. [Visit our Tapachula travel guide](https://www.expedia.co.uk/Tapachula.dx3367) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.90893%2C-92.26428&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=te4zlczREcZRpVObgWCf2fbTxD8=) 4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700 ### What's nearby - Miguel Hidalgo Central Park 2 min walk \- 0.1 miles - Archaeological Museum of Soconusco 2 min walk \- 0.1 miles - Bicentennial Park 6 min walk \- 0.4 miles - Plaza Cristal Shopping Center 5 min drive \- 1.4 miles - Centro Comercial AlaÏa Tapachula 6 min drive \- 1.6 miles ### Getting around - Tapachula, Chiapas (TAP-Tapachula Intl.) 26 min drive ### Restaurants - El Pastorcito 5 min walk - Tortas German 4 min walk - El Muelle 3 min walk - Restaurante El Huacal 3 min walk - Long Yin 3 min walk ## About this property ### Hotel Fénix Hotel in the city centre At Hotel Fénix, you can look forward to a garden, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant. You'll also enjoy perks such as: - Free self-parking - A banquet hall, tour/ticket information and 1 meeting room - Luggage storage, a 24-hour front desk and a front desk safe Room features All guest rooms at Hotel Fénix have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Ceiling fans, daily housekeeping and electrical adapters/chargers ## Similar properties ![TV](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994003/e0577ead.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cervantino Tapachula - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 8.0 Very good 271 reviews £38 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=7994003&PinnedHotelID=7994003&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1820000/1813700/1813658/99dad463.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francisco Tapachula - Pool - Breakfast included - Parking included - Free Wi-Fi 8.0 Very good 896 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=1813658&PinnedHotelID=1813658&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22520000/22515500/22515410/34d7a6ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Inn Express Tapachula - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 2 floors - 3 buildings - Banquet hall - Built in 1953 - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Electrical adapters - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions The host will greet guests on arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Fénix Tapachula Fénix Tapachula Hotel Fénix Hotel Hotel Fénix Tapachula Hotel Fénix Hotel Tapachula ## Frequently asked questions ### Is Hotel Fénix pet-friendly? ### How much does it cost to stay at Hotel Fénix? ### How much is parking at Hotel Fénix? ### What time is check-in at Hotel Fénix? ### What time is check-out at Hotel Fénix? ### Where is Hotel Fénix located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Fénix Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 122 8 - Good 57 6 - Okay 21 4 - Poor 9 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Trudy 29 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed this nice hotel in the centre of town. It had nice decor with plants around a courtyard. It was very clean and had air-conditioning. The restaurant was very nice and had reasonable prices. ![The square in Tapachula](https://a.travel-assets.com/ugc/hotel-reviews/c47671a7-eb8f-40c5-a3d1-1b4f142a93c4-1769714789254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trudy Stayed 1 night in Jan 2026 ### 8/10 Good #### Nicacio Alberto 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff and place thanks we will be back . ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 8/10 Good #### John 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly. ##### John Stayed 1 night in Jul 2025 ### 8/10 Good #### Nicacio Alberto 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My son loves this place .nice and clean and the people are nice . ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ma Elena 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice. ##### Ma Elena Stayed 1 night in May 2024 ### 10/10 Excellent #### Nicacio Alberto 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and comfortable .thanks ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 4/10 Poor #### Jendi 14 Apr 2025 From the outside was clean and nice! But the inside they had cockrouches!😖 Bed weren’t comfy! ##### Jendi Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Fatehbir Singh 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities everything is good and perfect ##### Fatehbir Singh Stayed 1 night in Mar 2024 ### 10/10 Excellent #### John 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful. ##### John Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Juan 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Juan Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Kenyer Manuel 14 Dec 2025 Good ##### Kenyer Manuel Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Steven 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Good stay nice place and area. Quiet ![](https://a.travel-assets.com/ugc/hotel-reviews/741D9E6419A287CD4872F34E748EC43ACF422B631743797146815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CEC67DF82027987763B9A80ED66A33256581F3F31743797150159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Steven Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rony 27 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good location ##### Rony Stayed 1 night in Oct 2023 ### 4/10 Poor #### Rafael 11 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities parking Lot pool of water ##### Rafael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ISMAEL 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around good experience! ##### ISMAEL Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Michael 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and clean with many plants which I like. ##### Michael Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Osdany 15 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful experience good service ![](https://a.travel-assets.com/ugc/hotel-reviews/3324B3F08561BF1CD97E5ED4B75BF1C184F656FA1697381106136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A8A1BDD218B8C738EDFD7B0C8EFAD155146CEFF31697381104929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA42AFF4B566CC94CC10C3C889400B3B6623E7EB1697381104197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/443EA3DB7637E46C715A727077DF260245FDD9421697381161850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Osdany Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### leon 14 Nov 2023 Liked: Staff & service, property conditions & facilities Great service ##### leon Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Amilcar 30 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Amilcar Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Darwin 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Darwin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### David 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Price ##### David Stayed 1 night in Mar 2024 ### 4/10 Poor #### Dailyn 6 Dec 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### Terrible experience with the breakfast included The breakfast included but service terrible the guys working don't want you have e Boucher for breakfast waiting 1 hour to server the breakfast lettting me the last person to serve cause I have a breakfast Boucher ##### Dailyn Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Obed 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities El personal fue amable ##### Obed Stayed 1 night in Jan 2026 ### 8/10 Good #### Neldy Stephany 24 Jan 2026 Liked: Property conditions & facilities Disliked: Cleanliness Muy bonito y todos muy amables. Súper céntrico ##### Neldy Stephany Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Henry 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy amables y unas habitaciones muy cómodas para dormir ##### Henry Stayed 1 night in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > > [Dreams Tulum Resort & Spa - 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All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > > [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - 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Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > > [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) ---