Title: Hotel Fénix Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fénix Colonial hotel with 24-hour business centre and 24-hour front desk ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/fa64e0eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/1002f352.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/1325d15a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/350739ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/28faa288.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fénix, in the city center, offers a quiet garden retreat and practical amenities. The 24-hour business center serves working guests, while the on-site bar and restaurant provide dining options. Staff assist with dry cleaning, luggage storage, and booking tours. 8.6 Excellent ## Popular amenities - Bar - Room service - 24/7 front desk - Housekeeping - Laundry - Parking included £32 includes taxes & fees 18 Sept - 19 Sept ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Superior Room, 2 Double Beds | Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/58805977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 9.6 Exceptional 5 reviews ### Highlights Air conditioning LCD TV Down duvet Ceiling fan Blackout curtains Private bathroom Free bottled water Cable channels - 269 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room | Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/c2d2fa59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 4 reviews ### Highlights Air conditioning Smart TV Down duvet Ceiling fan Blackout curtains Private bathroom Free bottled water Cable channels - 237 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.90909%2C-92.26424&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BEQXT6qCZOUcC2p3Gi_Ohko1VGA=) 4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700 #### What's nearby - Miguel Hidalgo Central Park - 2 min walk - 0.1 miles - Archaeological Museum of Soconusco - 2 min walk - 0.1 miles - Bicentennial Park - 6 min walk - 0.4 miles - Plaza Cristal Shopping Center - 2 min drive - 1.4 miles - Izapa Ruins - 6 min drive - 4.3 miles #### Getting around - Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive #### Restaurants - ‪La Mexicana - ‬4 min walk - ‪Restaurante El Huacal - ‬3 min walk - ‪Pollo Campero - ‬3 min walk - ‪Quesadillas Voladoras "REYNA - ‬5 min walk - ‪Gramlich Café Terraza - ‬2 min walk ## About this property ### Hotel Fénix Hotel in the city centre At Hotel Fénix, you can look forward to a garden, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant. You'll also enjoy perks such as: - Free self-parking - Tour/ticket information, a banquet hall and 1 meeting room - A front desk safe, a 24-hour front desk and luggage storage Room features All guest rooms at Hotel Fénix have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Ceiling fans, daily housekeeping and electrical adapters/chargers ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 2 floors - 3 buildings - Banquet hall - Built in 1953 - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Electrical adapters - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions The host will greet guests on arrival For any questions, please contact the property using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Fénix Tapachula Fénix Tapachula Hotel Fénix Hotel Hotel Fénix Tapachula Hotel Fénix Hotel Tapachula ## Frequently asked questions ### Is Hotel Fénix pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Fénix? > As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Fénix on 18 Sept 2025 start from £32.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Fénix? > Self-parking is free at this property. ### What time is check-in at Hotel Fénix? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Fénix? > Checkout is at 1 PM. ### Where is Hotel Fénix located? > Located in the heart of Tapachula, this hotel is steps away from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Bicentennial Park and Plaza Cristal Shopping Center are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Fénix Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 93 8 - Good 49 6 - Okay 21 4 - Poor 9 2 - Terrible 5 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 8/10 Good #### John 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly. ##### John Stayed 1 night in Jul 2025 ### 8/10 Good #### Nicacio Alberto 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff and place thanks we will be back . ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Steven 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Good stay nice place and area. Quiet ![](https://a.travel-assets.com/ugc/hotel-reviews/741D9E6419A287CD4872F34E748EC43ACF422B631743797146815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CEC67DF82027987763B9A80ED66A33256581F3F31743797150159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Steven Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Rafael 11 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities parking Lot pool of water ##### Rafael Stayed 2 nights in Sep 2025 ### 8/10 Good #### Nicacio Alberto 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My son loves this place .nice and clean and the people are nice . ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Darwin 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Darwin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### ISMAEL 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around good experience! ##### ISMAEL Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ma Elena 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice. ##### Ma Elena Stayed 1 night in May 2024 ### 10/10 Excellent #### Nicacio Alberto 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and comfortable .thanks ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Amilcar 30 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Amilcar Stayed 1 night in Oct 2024 ### 10/10 Excellent #### leon 14 Nov 2023 Liked: Staff & service, property conditions & facilities Great service ##### leon Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Osdany 15 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful experience good service ![](https://a.travel-assets.com/ugc/hotel-reviews/3324B3F08561BF1CD97E5ED4B75BF1C184F656FA1697381106136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A8A1BDD218B8C738EDFD7B0C8EFAD155146CEFF31697381104929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA42AFF4B566CC94CC10C3C889400B3B6623E7EB1697381104197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/443EA3DB7637E46C715A727077DF260245FDD9421697381161850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Osdany Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### Fatehbir Singh 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities everything is good and perfect ##### Fatehbir Singh Stayed 1 night in Mar 2024 ### 8/10 Good #### Jesús 26 Dec 2024 Liked: Cleanliness, staff & service En general no estuvo mal. ##### Jesús Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### David 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Price ##### David Stayed 1 night in Mar 2024 ### 10/10 Excellent #### John 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful. ##### John Stayed 1 night in Jul 2024 ### 4/10 Poor #### Dailyn 6 Dec 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### Terrible experience with the breakfast included The breakfast included but service terrible the guys working don't want you have e Boucher for breakfast waiting 1 hour to server the breakfast lettting me the last person to serve cause I have a breakfast Boucher ##### Dailyn Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Angelica Mabel 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfecto ##### Angelica Mabel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carlos 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Carlos Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Arturo 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Como siempre muy buena atención; cordialidad y limpieza. Muy atentos a las necesidades personales. ##### Arturo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Helen 23 Jun 2025 Liked: Cleanliness, property conditions & facilities Recomiendo el 100% el Fénix ##### Helen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Carlos 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carlos Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Asbel 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Asbel Stayed 1 night in May 2025 ### 10/10 Excellent #### Victoria 23 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sin duda volvería ##### Victoria Stayed 1 night in May 2025 ### 8/10 Good #### Olga Lilia 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Olga Lilia Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - 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