We can't take credit for the beautiful location we are in but certainly are happy our staff was inspiring too! Great to have you and hope you'll come back in winter when TSV really shines!

Glad your enjoyed your brief visit and we look forward to seeing you back in winter perhaps!

Glad you enjoyed your visit. Indeed it has been as warm as it gets here at 9,400'. It is generally not an issue but without rain to cool things down admittedly it can take a while in the evenings to cool down into the 50's. Hope to see you back again.

Great to have you and family here briefly. And hope the little taste of TSV brings you back soon. _Kent

Thanks for the great review. It was a pleasure to have you (briefly) for your "mountain getaway". So glad we completed the picture with snow for you!

Great to hear you enjoyed your stay and we really appreciate your sharing your positive experience with others. All the best from your friends at the Edelweiss!

We are glad to hear you enjoyed your stay and appreciate your sharing your positive experience with others. Hope to see you back.

We are glad you enjoyed your stay with us and appreciate you sharing your thoughts. Hope to see you back again.

So glad you enjoyed your stay and hope to see you back with us again in the future.

So sorry to hear that your stay was not what you expected. We are very up front with the staffing situation in the summer and we do generally have staff on site 24 hours for any "after hours" needs. While our lock off (hotel) room do not have laundry or ice note that all of our condominiums do have full kitchens (with ice makers) and laundry facilities within the unit. And if you ask, we are happy to take care of any laundry and ice needs during your stay (but admittedly during our summer front desk hours of 9am to 5pm). Limiting our summer staffing needs allows us to keep our rates low and tends to work for the vast majority of our guests. We go out of our way to be sure that our guests are aware of our hours and to anticipate any needs they may have. So sorry it was not a good fit for you. All the best.

So glad you enjoyed your stay with us and hope to see you back soon.

We are so glad that you enjoyed your stay in the area and hope to see you back. We also appreciate your taking the time to share your positive experience with others. Safe travels.

We are so sorry that your stay was less than ideal and coincided with both a wide-spread and extended power outage from a severe storm in the area. We do our best to take care of our guests and the reduced personnel in the summer allows us to keep our prices lower during what is our off-season. We are are indeed in the mountains about 25-30 minutes from the town of Taos. We have had some guests reserve lodging with us at the Edelweiss under the impression that we are closer to Red River than we are. We are about 10 miles as the crow flies from Red River which seems to be the only way Expedia/Hotels.com can look at it, however the Edelweiss is located in Taos Ski Valley about a 45 minute drive from Red River. We have reported this issue to Expedia but they do not appear to be able to remedy it on our listing. We generally try to be sure that guests do not reserve a unit with us under the false impression that we are just "up the road" from Red River. Again I feel your experience was unusual however the extra effort from our staff you mention, is standard.