Title: Occidental Tanger Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=77982194&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental Tanger Hotel in Tangier with 24-hour front desk and coffee shop/cafe ## Photo gallery for Occidental Tanger ![Outdoor pool - Occidental Tanger (Tangier)](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/45f68282.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/1b83f880-d68d-4362-be3f-8fc0d99cbe3a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby sitting area - Occidental Tanger (Tangier)](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/e5f327af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, desk, laptop workspace - Occidental Tanger (Tangier)](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/c35ba982.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Occidental Tanger (Tangier)](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/d8b46fb3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Port of Tangier, Occidental Tanger welcomes guests with a daily manager's reception. Travelers can enjoy the outdoor pool, connect with in-room WiFi, or catch up on work at the business center while sipping coffee from the on-site shop. ## Reviews 8.2 Very good ## Popular amenities - Bar - Pool - Breakfast available - 24/7 front desk - Laundry - Housekeeping £70 includes taxes & fees 17 Dec - 18 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=77982194&PinnedHotelID=77982194&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Deluxe Room, Corner ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/602d7a43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Corner ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Premium bedding Hairdryer Minibar - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![Shower, hair dryer, towels, soap](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/36acb184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Premium bedding Bathrobes Hairdryer - 388 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/e5a616ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.4 Exceptional 6 reviews ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Separate bedroom Premium bedding Hairdryer - 248 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Superior Room, Pool View ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/e5a616ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Separate bedroom Premium bedding Hairdryer - 248 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Deluxe Room, Corner ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/602d7a43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Corner ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Premium bedding Hairdryer Minibar - 248 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite ![Shower, hair dryer, towels, soap](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/36acb184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Premium bedding Bathrobes Hairdryer - 388 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite ![Shower, hair dryer, towels, soap](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/36acb184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Sofa bed Premium bedding Bathrobes - 388 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Superior Room ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/e5a616ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Separate bedroom Premium bedding Hairdryer - 248 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Superior Room, Pool View ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/e5a616ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning TV Separate bedroom Premium bedding Hairdryer - 248 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Junior Suite ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/32e090e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Superior Room With Pool View ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/6487aa95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With Pool View - Sleeps 2 ### View all photos for Superior Room ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/5d7e7e42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Corner Room ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/78000000/77990000/77982200/77982194/00573e76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Corner Room - Sleeps 2 ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15300000/15291400/15291307/f2c7692c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel A44 Tetouan - 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Breakfast included - Free WiFi - Air conditioning - Room service 9.0 Wonderful 2 reviews £62 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Tangier-Hotels-RIAD-AMR.h119055972.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=3495&destination=Tangier&destType=MARKET&latLong=35.781849,-5.812574&searchId=b8ec05fe-fcea-461a-97a4-5b10453ba4ab&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTangier-Hotels-DIXIL-GARDEN-TANGER-MALABATA.h77982194.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTangier-Hotels-DIXIL-GARDEN-TANGER-MALABATA.h77982194.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.77833%2C-5.76174&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YwWrUVqXEm7nPbcQJPONLeUJr1Y=) Route de Sania Tanger El Balia, Tangier, Tangier-Assilah #### What's nearby - Villa Harris Gardens \- 5 min walk \- 0.3 miles - Casino Malabata \- 10 min walk \- 0.6 miles - Tanger City Center \- 4 min drive \- 1.6 miles - Port of Tangier \- 10 min drive \- 3.2 miles - Tangier Ferry Terminal \- 12 min drive \- 3.8 miles #### Getting around - Tanger Ville Station - 6 min drive - Tangier (TNG-Ibn Batouta) - 25 min drive #### Restaurants - ‪Café Cappuccino - ‬13 min walk - ‪RR ICE - ‬2 min drive - ‪mazen chef - ‬3 min drive - ‪La Vue - ‬20 min walk - ‪Woods - ‬3 min drive ## About this property ### Occidental Tanger Upscale hotel near Port of Tangier A free daily manager's reception, a coffee shop/cafe and laundry facilities are just a few of the amenities provided at Occidental Tanger. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), meeting rooms and coworking spaces - A lift, coffee/tea in reception and a banquet hall Room features All 170 rooms offer comforts, such as fireplaces and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Bathrooms with showers and hairdryers - 92-cm TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and daily housekeeping ## Similar properties ![Garden](https://images.trvl-media.com/lodging/5000000/4400000/4397200/4397112/39851777.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kenzi Solazur Hotel City Center - Pool - Spa - Parking included - Free WiFi 7.0 Good 1,000 reviews £65 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=4397112&PinnedHotelID=4397112&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/13000000/12660000/12654900/12654870/110c3824.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Tanger City Center City Center - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 802 reviews £79 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=12654870&PinnedHotelID=12654870&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, laptop workspace, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/71000000/70980000/70972600/70972590/5ab39e79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Tanger - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 68 reviews £79 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=106917328&PinnedHotelID=106917328&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 4 meeting rooms - Business centre - Conference centre - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 92-cm TV with cable/satellite channels ### Food and drink - Minibar ### More - Air conditioning - Desk - Desk chair - Fireplace - Laptop workspace - Office - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.81 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 60242836 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Occidental Tanger Hotel Occidental Tanger Tangier DIXIL GARDEN TANGER MALABATA Occidental Tanger Hotel Tangier ## Frequently asked questions ### Does Occidental Tanger have a pool? ### How much does it cost to stay at Occidental Tanger? ### Is Occidental Tanger pet-friendly? ### How much is parking at Occidental Tanger? ### What time is check-in at Occidental Tanger? ### What time is check-out at Occidental Tanger? ### Where is Occidental Tanger located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Occidental Tanger Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 8.2 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 56 8 - Good 35 6 - Okay 15 4 - Poor 8 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Mohamed 25 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenience close to everything ##### Mohamed Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Maxine 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is wonderful and room is amazing. Very comfortable bed. Restaurant was outstanding and the waiter was first class!! ##### Maxine Stayed 1 night in May 2025 ### 10/10 Excellent #### Segan 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff were friendly and made my stay enjoyable. Can’t wait to come back! ##### Segan Stayed 2 nights in Oct 2024 ### 8/10 Good #### Fadel 10 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and quiet area ##### Fadel Stayed 1 night in Sep 2024 ### 6/10 Okay #### Bipasha 29 Jul 2025 Disliked: Property conditions & facilities #### Comfortable stay however, bedrooms need updating. Airport transport was great and organised by Doha. However I did have to phone the hotel directly 3 times before getting in contact with Doha as the messaging service was not good. Reception staff - helpful and polite. Reception/lounge area very nice and comfortable. Pool area - great and lots of fun. Clean too. Breakfast - Good options, however staff very slow in preparing items and topping items up. Bedroom - Did not like the layout at all. Sink in bedroom rather than part of toilet and shower. Odd design - no privacy really when you are staying with others. However, bedroom cleaned every day. A/C and fridge in room - old and barely worked. Often hot in room. ![View from bedroom ](https://a.travel-assets.com/ugc/hotel-reviews/28963e35-5b5f-4091-aa87-264d5c8f9b66-1753819648189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb4f19bc-e86c-4968-9110-7db2a6129997-1753819647585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bed and sink!](https://a.travel-assets.com/ugc/hotel-reviews/d8ebcde1-4b82-4d8a-bb8e-8c992459c6fd-1753819647967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Toilet](https://a.travel-assets.com/ugc/hotel-reviews/e7601dcc-e8a2-4cce-b7f3-ac35af852db5-1753819647417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bipasha Stayed 5 nights in Jul 2025 ### 4/10 Poor #### Dhananjay 3 May 2025 Liked: Cleanliness Disliked: Staff & service Property is nice, rooms are sensible and clean. However their charges for any additional service are a complete rip off. And their service is dreadful. For example, they wouldn’t call us a taxi to go to the airport. They offered their shuttle instead at 5x the price!! Also we arrived early at the hotel, and, even though the room was ready, they wanted to charge by the hour for early check in. They charged full price for the breakfast buffet, but when we had breakfast at 9 am, most of the hot dishes were empty. Ridiculous. ##### Dhananjay Stayed 1 night in May 2025 ### 6/10 Okay #### Arif 29 Sept 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities A/C was not working in our room. Overheard the repair person say this has been an issue in the past. Manager was reluctant to put us in a new room despite it being really late. Otherwise breakfast was 10/10 ##### Arif Stayed 3 nights in Sep 2024 ### 8/10 Good #### Akram 17 Jun 2024 Liked: Staff & service, property conditions & facilities They not refill the room coffee tea and water although they left only a one day complimentary ,,, we asked the receptionist she advised that must buy from room service, it’s quite little things but would be disappointing for us ,,, we appreciate the staff they are the such kind and generous Moroccan people we have ever love ❤️ Akram ##### Akram Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Abdelouahab 18 Jul 2025 Nice ##### Abdelouahab Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Julian 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing Hotel, shame pool was closed for maintenance ##### Julian Stayed 2 nights in May 2025 ### 8/10 Good #### Ash 3 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice place ##### Ash Stayed 2 nights in Aug 2024 ### 8/10 Good #### samu 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### samu Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Abdulrahman 26 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice everything ##### Abdulrahman Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Mohammed 14 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities I don't like the parking spot too small ##### Mohammed Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ahmed 3 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean breakfast is good amd fresh ##### Ahmed Stayed 1 night in Jun 2024 ### 4/10 Poor #### N 28 Aug 2025 Liked: Cleanliness Disliked: Property conditions & facilities Swimming pool has very slippery floors, not cleaned, now lounge towels available both days and opened 20+ minutes after advertised open times today….. Room layouts are weird with wash basin in the middle, shower floors slippery too and caused me to slip up. Breakfast there is annoying, you press flat white or cappuccino and the machines give you hot chocolate….. also the toaster it terrible (it takes about 10 minutes to toast 2 slices of white bread (no exaggeration) 👎 Definitely not enough customer parking and staff need to learn more customer service for sure. I’d never go back, not worth the price at all. ##### N Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nadia 7 Jul 2024 Liked: Cleanliness, property conditions & facilities Recommend ##### Nadia Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Mazhar 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aamzing Stunning but i wasnt happy the lady as her name mentioned was Sarra with glasses receptionist she didnt helped me out for iron my cloths and day 2 i met with Farah she sorted out my all issue others days and im really thankful for her she was amazing person helped me out alot ##### Mazhar Stayed 1 night in Dec 2024 ### 6/10 Okay #### Rizwana 12 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Overall as a single solo female traveller it was a great place to stay. I was disappointed in their service, being a highly rated restaurant their cc machines didn’t work. So I had use cash which I was limited on. I asked for room service (food menu). I waited for almost an hour and then I had to call again to ask. I ordered and then when the food arrived i was told they don’t bill to the room ( which is fine) again had to pay cash. I stayed here for two nights, they only provide complimentary water once and will not restock water like all the other hotels do. Facilities are nice and clean..I like to workout late at night and I was told that the gym is closed and I can ask for the key in the morning. The only reason I booked this place was because it had a gym which I was unable to use due to their timing. It’s not 24/7 . ##### Rizwana Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Abdulmurtafaa 15 Jul 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service We are paying total accounts including taxes why the staff of reception take 40 D for taxes ##### Abdulmurtafaa Stayed 1 night in Jul 2024 ### 6/10 Okay #### John 19 Jul 2024 I wasn’t bad. They don’t know how to treat customers. ##### John Stayed 4 nights in Jul 2024 ### 4/10 Poor #### Issam 23 Sept 2024 Disliked: Cleanliness, staff & service, amenities Don’t let the look fool you! Rooms are small and don’t count on 2 queen bed when it’s displayed online. It’s one queen and a couch barely fit one person which they count it as a queen bed! Small bathroom, small shower, don’t expect much! No taxi available! Away from everything! They don’t let you bring your own food by the pool. Pool needs repair and unsafe! ##### Issam Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Reza 8 Jul 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The biggest problem with this hotel is the staff. I repeatedly asked concierge questions and received very poor answers if at all. On one occasion I asked if the hotel restaurant had live music in the evening I was assured it did both by reception and restaurant reception. When I arrived for dinner did not help that there was in fact no live music. To add insult to injury I asked for my steak rare and was presented with a piece of charcoal that I sent back. Check in staff were arrogant and when I tried to have a shower I discovered there was no shower gel. It took 3 different attempts to have this replenished and over 4 hours. There is so many failures I don’t have time to even say them. Only positive I can think of where the parking staff. Hotel has potential but manager has lots of work to do! ##### Reza Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Sara 18 Aug 2025 Liked: Property conditions & facilities Was veel geluiden in de nacht ##### Sara Stayed 6 nights in Jul 2025 ### 4/10 Poor #### Karim 15 Aug 2025 Liked: Cleanliness Disliked: Staff & service #### Hôtel 4 étoiles sans le service qui va avec !! Points positifs: Propreté , service de parking impeccable , grande piscine Points négatifs : 1) Chambre sans lit bb malgré l’indication de départ 2) pas d’intimité pour une famille avec bb (pas de salle de bain ) et chambre beaucoup trop petite 3) Condensation d’eau qui coule de la clime sur les tables dans la salle à manger ! Pour un hôtel 4 étoiles c’est un peu limite ! 4) Petit déjeuner très moyen pour un hôtel 4 étoiles 5) Personnel: - Mal formés , incapable de gérer la foule (sous effectif et personnel non chalant: serveurs qui discutent entre eux pendant que les clients galèrent à trouver des verres ou à trouver qqn à qui demander un café … ) - serveurs qui traînent des pieds , qui ne te regardent même pas dans les yeux ne dit même pas bonjour ! Jamais vu ça ! - Personnel à l’accueil qui ne disent pas bonjour, souvent sur leur portables !!! Sincèrement , je ne sais pas comment ils octroient les étoiles au Maroc mais cet hôtel ne mérite pas les 4 étoiles au vu de la qualité du service !! Je ne comprends pas! À marrakesh le service dans les hôtels est 3 fois mieux , peut être parce que la clientèle est plus étrangère ??? Les marocains du monde ne méritent ils pas un service à la hauteur de ce qu il paient ??? C’est désolant vraiment pour une aussi grande ville !! Même dans les pays asiatiques les plus pauvres on n’a un service impeccable et bcp moins cher ! 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