Coffee/tea maker

Reviews of Hotel South Tampa & Suites

2.5 out of 5
Hotel South Tampa & Suites
3314 S Dale Mabry Hwy, Tampa, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1007 reviews" "
Rating 8 - Good. 268 out of 1007 reviews" "
Rating 6 - Okay. 120 out of 1007 reviews" "
Rating 4 - Poor. 54 out of 1007 reviews" "
Rating 2 - Terrible. 63 out of 1007 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Song Ja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick evening after a late flight into Tampa. The gentleman that checked me in was very friendly and informative. The room was a standard room, no frills but perfect for what I needed. Loved the mini fridge and Keurig machine with coffee and tea. Small TV but again, didn't bother me for the quick stay. The most important thing is that it was very clean and felt safe!
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Amenities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Amenities
Will be back 😁
Stayed 3 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Victoria,We are thrilled to hear that you enjoyed your stay with us! We cannot wait to welcome you back in the future for another wonderful experience. Your kind words mean the world to us!

10/10 Excellent

Elias, Newmarket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, breakfast is good
Stayed 2 nights in Apr 2024
Response from Manager on 30 Apr 2024
Hello Elias,We are thrilled to hear you appreciated our clean and updated facilities as well as enjoyed our breakfast offerings. Your feedback is valuable to us. Thank you for sharing your positive experience with us.

8/10 Good

Sheena

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Sheena,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us if there were any areas you feel we could improve on. We look forward to welcoming you back in the future.

6/10 Okay

April

Disliked: Amenities
It's reasonably clean. The cable kept going out during my stay. They don't have a microwave nowhere on peopert either. Just thought someone would want to know that.
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 26 Apr 2024
Hi April,Thank you for sharing your feedback on your recent stay at our establishment. We appreciate your comments about the cleanliness of our property.We apologize for the inconvenience you experienced with the cable service during your stay. We understand that interruptions in the cable can be frustrating, and we apologize for any inconvenience caused. We strive to provide a reliable and enjoyable entertainment experience for our guests, and we will investigate the issue to ensure that it is resolved promptly.Regarding the absence of a microwave on the property, we understand that having access to a microwave can be convenient for our guests. While we do not currently offer microwaves in the rooms, we appreciate your feedback and will take it into consideration for future enhancements to our amenities.Thank you for bringing these matters to our attention. Your feedback is important to us, as it helps us identify areas for improvement and make necessary adjustments to enhance the guest experience.We appreciate your patronage and hope that despite these issues, you had an overall satisfactory stay. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It located in a great spot downtown 10mins from the raymond james stadium
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 25 Apr 2024
Hi Jonathan,Thank you for highlighting the advantageous location of our establishment in downtown. We are delighted to hear that you found our proximity to Raymond James Stadium convenient, being just a short 10-minute drive away.Being situated in a prime downtown area allows our guests to easily access nearby attractions, restaurants, and entertainment venues. We strive to provide a convenient and accessible location for our guests to make the most of their visit.We appreciate your positive feedback regarding our location, and we hope that it added to the overall enjoyment of your stay. Should you have any further comments or if there is anything else we can assist you with, please do not hesitate to let us know.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Virgilia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and organized friendly staff
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Virgilia,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here everytime I come to Tampa and the staff is always helpful and friendly. Rooms are amazing and very spacious.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Patricia,Thank you for your continued loyalty and for choosing to stay with us every time you visit Tampa. We greatly appreciate your kind words and positive feedback about our staff and accommodations.We are delighted to hear that our staff has consistently provided you with helpful and friendly service. We believe that exceptional customer service is crucial in creating a memorable and enjoyable experience for our guests, and we are thrilled that our team has consistently met your expectations.It's wonderful to hear that you find our rooms amazing and spacious. We strive to provide comfortable and well-appointed accommodations that meet the needs of our guests. Your satisfaction is our utmost priority, and we are pleased that our rooms have consistently met your expectations.Thank you once again for your kind words and continued support. We look forward to welcoming you back on your next visit to Tampa, and we will continue to provide you with the exceptional service and accommodations you have come to expect.

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Daniel,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.

6/10 Okay

luc De gaspe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks. Close to airport. Great value.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Luc,Thank you for taking the time to provide feedback about your recent stay at our hotel. We appreciate your kind words and positive review.We are delighted to hear that you found our staff to be friendly and accommodating. Providing excellent customer service is one of our top priorities, and we are thrilled that our team made a positive impression on you.Being close to the airport is certainly a convenient feature for many of our guests, and we are glad to hear that it was beneficial for your travel plans. We understand the importance of easy access to transportation hubs and strive to offer a convenient location for our guests.We are also pleased to learn that you found our hotel to be a great value. We believe in providing affordable and competitive rates without compromising on quality or comfort. It is rewarding to know that you found our hotel to be a worthwhile investment for your stay.Thank you once again for your positive feedback. We value your patronage and look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Drew,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Patty

Liked: Cleanliness, property conditions & facilities
Better than expected
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Patty,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Good

SCOTT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Budget hotel that includes breakfast
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Scott,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your positive comments about our great location and the inclusion of breakfast in our budget hotel. We strive to provide a convenient and affordable experience for all our guests.We understand the importance of location when choosing accommodations, and we are delighted to hear that our hotel's location suited your needs. Being in a prime location allows our guests to easily access nearby attractions and amenities.We also take pride in offering a complimentary breakfast to our guests. We believe that starting the day with a satisfying meal is essential, and we are glad that you were able to enjoy this benefit during your stay. Our breakfast offerings are designed to provide a variety of options to cater to different preferences and dietary needs.We value your feedback and appreciate your recommendation. If there is anything else we can do to further improve your experience or if you have any additional feedback to share, please do not hesitate to reach out to us directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

DONNA, ODESSA

Liked: Property conditions & facilities
Well, we checked in. I requested 3 keys. We went to the room all 3 key cards did not work. My husband walked down to the office to inform them the keys do not work.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Donna,Thank you for bringing the issue with the key cards to our attention. We understand that receiving key cards that do not work can be frustrating, our team should have ensured that the key cards were properly programmed and tested before issuing them to you. We will investigate this matter further to identify the cause of the issue and take steps to prevent it from happening in the future.We appreciate your patience as your husband walked down to the office to inform our team about the problem. Our staff should have been readily available to assist you upon check-in, and we regret that this was not the case. We will address this matter with our team to ensure that they are attentive and responsive to guests' needs at all times.We appreciate your understanding and feedback. If there is anything else we can do to assist you or if you have any additional concerns, please do not hesitate to contact us directly.Thank you for choosing our hotel, and we hope to have the opportunity to make it up to you in the future.

8/10 Good

Ramon

Very good
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 19 Apr 2024
Hi Ramon,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 16 Apr 2024
Hi Lawrence,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

10/10 Excellent

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Second to none in cleanliness.This is the only Motel in Florida that you can surely say ,it's sparkly clean and with nice odor.
Stayed 2 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Victor, We are delighted to hear that you found our motel exceptionally clean with a pleasant fragrance. Your feedback is greatly appreciated. Thank you for choosing to stay with us in Florida.

8/10 Good

Terrence

Travelled with group
Liked: Amenities, property conditions & facilities
Very clean and good location in south Tampa
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Terrence,We're grateful that you found our location in south Tampa convenient and our hotel clean. We appreciate your positive feedback and hope to welcome you back again in the future.

10/10 Excellent

Tien

Business traveller, Travelled with group
Liked: Amenities
Clean
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Tien,We appreciate your feedback and are glad to hear that you found our hotel to be clean. Your satisfaction is important to us, and we strive to provide a comfortable environment for all our guests. If you have any further comments or suggestions, please feel free to contact our management team. Thank you for choosing to stay with us.

8/10 Good

Armando

Liked: Cleanliness, staff & service
Excellent staff service.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 13 Apr 2024
Hi Armando,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!

10/10 Excellent

Manola, Islamorada

Travelled with family
Liked: Cleanliness, amenities
Fast check in, very clean and safe.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 13 Apr 2024
Hi Manola,Thank you for sharing your positive experience with us. We are thrilled to hear that your check-in process was fast and that you found our hotel to be very clean and safe. Ensuring a seamless and efficient check-in experience is important to us, and we take pride in maintaining high cleanliness and safety standards for our guests.We appreciate your feedback and look forward to providing you with another exceptional stay in the future. If there is anything else we can assist you with, please don't hesitate to reach out to us.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, Carolina, wascextremely knowledgeable and helpful. Beds were comfortable. A very clean room.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Jane,We appreciate your positive feedback on Carolina's service and the comfort you found in our rooms. We are pleased to hear that you enjoyed a clean and comfortable stay with us. Thank you for taking the time to share your experience with us.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 6 Apr 2024
Hi Stephanie,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly concierge.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 6 Apr 2024
Hi Sherry,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Uthai

Stayed 1 night in Apr 2024
Response from Guest Relations Management on 25 Apr 2024
Hi Uthai,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maids need to put enough towels and toilet paper
Stayed 3 nights in Mar 2024
Response from Manager on 2 Apr 2024
Hello Rodrigo,We value your feedback regarding our housekeeping services and will share your comments with the team for their awareness and improvement. Thank you for bringing this to our attention, as it aids us in upholding our high service standards.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for the Tampa airshow. The location was great. The hotel was as clean as can be and there was alot of kids staying there but they were all quite by 9. The shower was good, and the beds comfortable.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 30 Mar 2024
Hi Nancy,Thank you for sharing your feedback about your recent stay at our hotel during the Tampa airshow. We are delighted to hear that you had a great experience and that our location, cleanliness, and amenities met your expectations.We understand that the location played a significant role in your stay, and we are glad that it was convenient for you to attend the airshow. We strive to provide a comfortable and convenient experience for all our guests, and we are pleased that our location met your needs.Maintaining a clean environment is a top priority for us, and we are delighted that you found our hotel to be as clean as can be. Our housekeeping team works diligently to ensure that all areas of the hotel are well-maintained and spotless.We appreciate your feedback regarding the kids staying at the hotel. We understand the importance of a peaceful and quiet environment, particularly during the evening hours. We are glad that the children were considerate and quiet, allowing you to have a restful stay.It's wonderful to hear that you found the shower to be good and the beds comfortable. Your comfort is important to us, and we strive to provide quality amenities and a relaxing environment for our guests.Thank you for choosing our hotel and for sharing your positive feedback. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice cute place
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 30 Mar 2024
Hi Arlen,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 30 Mar 2024
Hi Ryan,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Good

Frederic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good clean
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 30 Mar 2024
Hi Frederic,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!

10/10 Excellent

Durell

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the boulevard so I was able to walk there and exercise
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 30 Mar 2024
Hi Durell,Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that our location near the boulevard was convenient for you and allowed you to engage in exercise during your stay.We understand the importance of accessibility and proximity to attractions for our guests. Being situated near the boulevard provides easy access to various amenities and activities, including the opportunity for exercise. We are glad that our location met your needs and allowed you to enjoy the surroundings.We appreciate your positive feedback and thank you for choosing our hotel. Should you have any further comments or if there is anything else we can assist you with, please feel free to reach out to our customer service team. We value your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so personable and the grounds are well kept and peaceful. We really enjoyed our stay!
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Christine,Thank you for your wonderful feedback! We are absolutely delighted to hear that you had a fantastic stay with us and that our staff's personable demeanor and the well-kept, peaceful grounds enhanced your experience.At our hotel, we prioritize creating a welcoming and warm environment for our guests, and we are thrilled that our staff's personable approach left a positive impression on you. It's our goal to provide exceptional service, and we are glad that our team succeeded in making your stay enjoyable.We also take great pride in maintaining our grounds to ensure a peaceful and serene atmosphere. We believe that a tranquil environment contributes to a relaxing and rejuvenating experience for our guests, and we're thrilled that you found our grounds to be well kept and peaceful.Thank you for choosing our hotel and for sharing your positive experience. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Marilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, and great service!
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 26 Mar 2024
Hi Marilyn,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Kimberly,Thank you for your kind feedback. We are thrilled to hear that you had a very nice and clean experience during your stay with us.Maintaining a high standard of cleanliness is of utmost importance to us, and we are delighted that our efforts were evident during your stay. We believe that a clean and well-maintained environment contributes to a positive and enjoyable experience for our guests.Your satisfaction is our top priority, and we are grateful for your acknowledgment of our commitment to providing a pleasant stay. We aim to create a welcoming and comfortable atmosphere for all our guests, and it's wonderful to know that you had a positive experience.Thank you for choosing our hotel, and we hope to have the pleasure of serving you again in the future.

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Lizette,We are delighted to hear that you had a wonderful experience during your stay with us. Should you have any further feedback or if there is anything we can assist you with, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back soon!

8/10 Good

Dmytro

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relations Management on 26 Mar 2024
Hi Dmytro,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 Good

Hema

Travelled with partner
It was a perfect stay before our cruise on the next day
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Hema,We are delighted to hear that you enjoyed your stay with us before your cruise. If you have any further feedback or if there is anything we can assist you with in the future, please do not hesitate to contact us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check-in. Clean, comfortable, fully renovated rooms and conveniently located to several attractions.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 23 Mar 2024
Hi Terry,Thank you for choosing our hotel for your recent stay. We greatly appreciate your feedback and are thrilled to hear that you had an easy and friendly check-in experience. Providing a seamless and welcoming arrival process is important to us, and we are glad that we met your expectations in this regard.We are delighted to know that you found our rooms to be clean, comfortable, and fully renovated. Our team works hard to maintain a high standard of cleanliness and ensure that our accommodations are well-appointed and modern. It is wonderful to hear that our efforts were noticed and contributed to your overall satisfaction.We are also pleased that our hotel's location proved to be convenient for accessing various attractions. We strive to provide a central and accessible location for our guests, allowing for easy exploration of the area's offerings.Once again, we thank you for your feedback and for choosing our hotel. If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back in the future.

8/10 Good

Michael

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 13 Apr 2024
Hi Micheal,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 Good

Yusuf

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast is not good
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Yusuf,We appreciate your feedback on the breakfast experience during your stay. Your comments are valuable for our continual improvement. We recommend contacting our management team directly to discuss your concerns further. Thank you for choosing to stay with us.

8/10 Good

Yusuf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Yusuf,We appreciate your feedback and regret to hear about your experience. Your comments have been noted for our continuous improvement. If you have any further concerns, please reach out to our management team.

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the front desk staff were very nice.
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Hilda,We are delighted to hear that you found your room clean and enjoyed the hospitality from our front desk team. Your feedback is valuable and such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

Pancho

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Quickest check in ever
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Pancho,We're thrilled to hear you had a speedy check-in experience with us. Our team aims to provide efficient service for our guests' convenience. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
It appeared very clean
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 20 Mar 2024
Hi Ashley,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

10/10 Excellent

Debra, East Greenwich

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Debra,Thank you for choosing to stay with us! We hope you had a fantastic experience at our hotel. If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

10/10 Excellent

Xing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not very far away from the airport and restaurants
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Xing,We're pleased to hear that our hotel's convenient location near the airport and restaurants met your needs during your stay. Your feedback is valuable to us, and we hope to welcome you back for another comfortable visit in the future.