I was suppose to stay in Three Crowns Residents, but because of renovation i was re-booked to St. Olav Hotel in Lai 7.
We arraived at 0:37 on 15.10.2021 and reception service in-check time was OK. We got the information regarding our stay in hotel and room keys. When i got into the room then it was cold and needed first pre heating before i was able to go to bed. In the morning i discovered that showerroom floor heating didn`t work and informed the reception about that but no one even didn`t care about it. So i was spending my three night into that hotelroom and enjoyed cold floor when using toilet/shower. Last morning before check out i was able to speak one of the maintenance guy and informed him about my issue and then finally hi got information about my room problem.
Check-out was done by same maintenance man side because there was no-one in reception. Also that receprion is open 24/7. Who belives that.
Only good things in that hotel in Hotel himself, how it`s looks and where it is located. Also rooms age cozy and well equiped.