Ratings based on 886 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Staten Island, NY

Attractive hotel within the capitol district

Posted 28-Nov-2017
Pros: Looked very upscale;room, which was a suite, was great. Nice breakfast.
Cons: Shower pressure and the front desk clerk's response to my notification about it.
Location: Just passing through.
Hotel is very nicely appointed; lovely lounge with a TV and nice to look at. Room was a suite; an additional room with a sofa, a good desk and a TV that swiveled so you could watch from either the bed or the sofa. 24-hour coffee and tea, fitness room, all the usual goodies. TV had one HBO and one 24-hour movie channel. There was an IHOP across the street and a few restaurants within easy walking distance. The breakfast had strawberries and some extras. They gave cheese and ham instead of the usual hot sausages. The only issue (and it became bigger than it should have) I had was with the shower and the reaction to my notification of it. Shower had very little water pressure. When the front desk clerk asked me about the stay, I mentioned that the shower was the only problem. She got huffy and told me since I booked through a third-party I couldn't get reimbursement from the hotel. I wasn't looking for reimbursement; just wanted to notify the hotel of the issue. Clerk reaction was very unpleasant (maybe a lot of people ask for money back).
Comment from Hotel Management
05-Dec-2017 by Manager, Hotel Management
Thank you for the feedback. I will address this situation with my staff today and make sure we learn from your comments. Once again Thank you and please come back to see us.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ormond Beach

Great Location and rooms.

Posted 28-Nov-2017
Pros: Everything.
Cons: It is nice that Breakfast is offered but some fresh food would be good. There were only whole oranges which are hard to eat.
Location: We stay here because our son is close but it is centrally located in Tally so everything is pretty close.
We always stay here when we visit Tally. The rooms are spacious for three and have all the amenities. It has a great location in Tally with great service.
3 out of 5
by A verified traveller from LA

Blood on the curtains

Posted 22-Nov-2017
I called this hotel so I thought. It was actually expedia which was ok. I specifically asked if this property had a double handicapped room. After being put on hold, I was told that I was guaranteed this room. However when I arrived I was rudely told by the front desk that I should have called the hotel directly and they didn't have a room for us. We checked in anyway and guess what, both rooms were handicapped. The staff didn't even know what kind of rooms the had. A Springhill usually has cookies for its guests but I think they are kept in the back for their employees. There was a blood stain on the curtains, the water in the shower was never hot and there were no glasses to use in the bathroom. The hotel was too expensive for the quality. Also this hotel blocks $20 a day on your credit it card and keeps it 3 to 5 days
5 out of 5
Recommended
for Everyone
by A verified traveller from Tallahassee

Toilet don't need to be separate from the shower

Posted 21-Nov-2017
In my opinion everything were nice and clean but the only thing I didn't like were the toilet separated from the shower. Because most people like potting and the jumping in the shower or tub. That's bad business leaving out one part going into another.
5 out of 5
Recommended
for Everyone
by A verified traveller from st Augustine

Posted 20-Nov-2017
Great front desk manager. That's all I'm going to say
5 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stay heading down south.

Posted 15-Nov-2017
Pros: Excellent desk service and BEAUTIFUL room.
Cons: Make sure each room has a do not disturb sign and don’t try to walk in room so fast after knocking.
Location: Tallahassee has many attractions but we didn’t get a chance to explore.
OMG! This hotel was so nice! I loved the room design, very unique and quite stylish. I got the two queens and was pleasantly surprised it had a small living room area with couch and desk- microwave and fridge separate from sleeping area. Beautiful sliding doors to restroom (shower and sink in one room, toilet and sink in the other) each with a sliding door. I only wish we had gotten there earlier so we could enjoy the stay longer. Warning, if you like to sleep in, make sure you have a do not disturb sign on door. Our room was missing the sign and they tried to come in our room at 8:30. We didn’t even hear them announce they were housekeeping. Luckily we had the latch so it couldn’t be opened. They tried again at 11:30 and this time announced housekeeping but tried to open door immediately without us giving a response and at that time we were getting dressed. We asked the girl about it and she said because we didn’t have the do not disturb sign she didn’t think we were there, but come on, 8:30 am and you just try to walk right in? Not cool. We told her there was no sign available and she said it was on the other side of door and we showed her that it was missing. Other than that annoyance everything was great. We didn’t get up in time for breakfast so no comment on that.
5 out of 5
Recommended
for Everyone
by A verified traveller from orlando

Posted 20-Oct-2017
Nice hotel I definitely would go again, very clean and well located
5 out of 5
Recommended
for Everyone
by A verified traveller from Sarasota FL

Beautiful room, great breakfast convenient to FSU

Posted 02-Oct-2017
Very clean and contemporary rooms. Loved the shower with its own sink separate from the toilet with sink. Allowed everyone to get ready easily and quickly. Sitting area was convenient for my teen to take over with her makeup stuff! Full hot breakfast was an especially good way to start the day. Eggs sausage waffle maker oatmeal, etc. Overall a great experience for the price.
5 out of 5
Recommended
for Everyone
by A verified traveller from Palm Beach County

Nice hotel for the price.

Posted 13-Sep-2017
Pros: The size of the room.
Cons: Everything was good.
I had a good experience. No complaints. I would definitely recommend this hotel to friends and family.
Comment from Hotel Management
16-Sep-2017 by Manager, Hotel Management
Thank you for the feedback and please come back and see us
4 out of 5
Recommended
for Everyone
by A verified traveller from Evans, GA

Posted 10-Sep-2017 on Orbitz
Pros: The commode and single pedestal sink were a separated room from the shower and sink with counter.
Hotel was conveniently located. The accommodations were clean and the staff was pleasant.
Comment from Hotel Management
13-Sep-2017 by General Manager, Hotel Management
Thank you for the feedback and the kind words concerning our staff and location.