I have stayed in this hotel several times, and my experiences were fairly regular, not great not bad. This time I had a terrible experience. Check in went fine, they let us be in the first floor which was great. Cleanliness was pretty bad, towels with hair, and some little insects around. But the worst was yet to come. My pregnant wife was stuck in the BATHROOM because, the really old door knob didnt open from inside (only from the outside). She had also the ROOM close, with the extra lock (that can only be open from inside). We got help in the front desk, and they were able to open de room door, but not the extra lock. We had no option to bust the room door, which was fairly easy because the lock was also old. Then we were able to open the bathroom door. Terrible experience since she didnt have too much air in the bathroom. We didnt complaint at all, we went out shopping. We didnt want to make any scandal that would ruin our stay even more. For our SURPRISE, when we came back from shopping, the nice lady who help us open the room door before, told us, that WE have to leave the hotel, since we bust the room door by order of the manager, who mysteriously leave 5 minutes before. At least a supervisor came to the room to see. We showed him the restroom door, and even lock him inside for some seconds. In less than 5 seconds he was telling us to let him out. We open the door. Then they let us stay. No apologies. Imagine if I wasnt in the hotel or worst an old man travelling alone.