Ratings based on 1,563 Verified Reviews

3.2 out of 5
56% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Posted 19-Nov-2017
Ok hotel. Long lineup at front, rooms need renovating.
1 out of 5
by A verified traveller

U

Posted 15-Nov-2017
Did not stay at hotel left at 11:00 pm after Checking in came in after dinner and room Had numerous roaches in room they refunded my money
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Nov-2017
check in simple and saisfactory room cleaned but they forgot towels
Comment from Hotel Management
13-Nov-2017 by Alvin C., Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I apologize about the inconvenience with not having any towels in the room.
2 out of 5
by A verified traveller

Posted 09-Nov-2017
Pros: The location was good and there was a Cracker Barrel next door.
The door stuck and was very hard to open. The phone was broken. There was a large gouge in the wall. The chair was stained, dirty and smelled. The towels were very thin and had stains. The ceiling paint was peeling.
Comment from Hotel Management
14-Nov-2017 by Alvin, Hotel Management
We appreciate you taking the time to give us a review. I do apologize about the inconveniences. We will address this situation directly. Thank you for your review. Look forward to serving you in the future.
2 out of 5
by A verified traveller

Paid WAY TOO much!

Posted 07-Nov-2017
For the inflated price during parents weekend, this hotel was not worth the money.
Comment from Hotel Management
14-Nov-2017 by alvin, Hotel Management
Thank you for taking time to write us a review. I truly apologize that your stay was not what you expected. We would like to redeem ourselves by having you back for one more try and give you the five star service that you deserve. Thank you again.
3 out of 5
Recommended
for Everyone
by A verified traveller from new jersey

It was a nice enough hotell

Posted 07-Nov-2017
Went there on a very busy weekend. No extra pillows. No roll always. And even on weekends breakfast is over at 9. But ok hotel otherwise
Comment from Hotel Management
10-Nov-2017 by AlvinC, Hotel Management
You may have the wrong property, we do not serve breakfast.
1 out of 5
by A verified traveller from Orlando, FL

Needs to be updated.

Posted 06-Nov-2017
Pros: The staff were all very friendly.
There was paint peeling from the ceiling. There was also a huge gap under my door where a roach came in from outside, the toilet tank lid was way too big and wobbled when you got up and down. There was an ironing board but no iron. It wouldn't take much but the price was outrageous $250+/night and not worth it!
Comment from Hotel Management
08-Nov-2017 by AlvinC, Hotel Management
Thank you for taking the time to post a review for our location. I truly apologize for the inconvenience that took place during your stay. We are in the pre stage of renovating starting in January, and we hope to have you back for one more try to redeem that five star service that you and all of our guest deserve. You will not be disappointed. Thank you again.
1 out of 5
by A verified traveller

There was food in the microwave. Room not clean

Posted 06-Nov-2017
There was food in the microwave. Room was not clean. They only put 2 towels in the room. It was very humid in the room. Not impressed for $300/night.
Comment from Hotel Management
08-Nov-2017 by AlvinC, Hotel Management
I regret to hear about your disappointment in your room. We attempt to fulfill each of our guest’s requests to the best of our ability. Our rooms have 2 sets of towels unless more are requested.Thank you for taking the time to post a review and we hope for another opportunity to exceed your expectations.
2 out of 5
by A verified traveller from Atlanta

Posted 06-Nov-2017
Pros: It appeared to be clean and there was hot water.
Cons: The room smelled musty, the ceiling paint was flaking, the air conditioner made a rattling noise. The 2nd day after cleaning, there were no towels.
Luckily we didn't have to spend much time in the room. We were only there to sleep and shower. I did not expect a 5 star hotel but it was disappointing and run down.
Comment from Hotel Management
08-Nov-2017 by AlvinC, Hotel Management
Thank you for your review, we are in the pre-stage of renovating starting in January and would like to have you back with hopes of exceeding your expectations.
1 out of 5
by A verified traveller from Tallahassee, Fl

Absolutely one of the filthiest hotels I’ve seen.

Posted 06-Nov-2017
This hotel was filthy, run down and not worth the jacked-up price of $300/night. Would have left but no other open rooms due to it being Parent’s weekend at FSU. It really was nasty. Would never stay their again.
Comment from Hotel Management
08-Nov-2017 by AlvinC, Hotel Management
On behalf of our entire staff at the Red Roof Inn-Tallahassee we apologize for the concerns you shared about your experience at this hotel.