Lots of promises from the listing of this outstanding “five star” villa, our first disappointment was the “luxury transfer” turned out to be a rather old people carrier .
The whole experience has the mark of an absent owner using a poor management company without being prepared to spend the investment needed to maintain standards that might once have been.
The villa is situated a few minutes walk from the town down a sad, lonely lane boarded on one side by a back wall of a local hotel, on the other, mainly waste land part of which the hotel staff park their cars.
Opposite the villa is a ramshackle group of huts used to house poor overseas workers. Luxurious surroundings it certainly isn’t.
The unmaintained gardens description has also somewhat been enhanced to a disappointing degree, the four comfortably cushioned chairs were without cushions and extremely uncomfortable, just three sun loungers for six people, missing slabs on the patio that was so rough one had to wear flip flops to walk on it.
Absolutely no sign of the “secluded seating areas” in the garden, they don’t exist. An enormous ants nest and a child catching big hole coupled with uncut grass, up to 18inches high in places prevailed.
The pool, badly maintained and with green scum on tiles was worrying. Not easy to swim in as it has unusually two steps across the width, dissecting the pool into three levels making swimming difficult. One of the reasons of our booking, was that I swim every day so a good pool is important, this proved impractical, nay, impossible.
The checking of the chemical levels, for the temperatures in Thailand was absurd. Check google. They will tell you it must be checked daily, ours was poorly checked once in two weeks, and then only after a prompt via a phone call.
The villa .....forget the Home and Away listing photos with lovely upholstered chairs on the upstairs verandas, they don’t exist, just discoloured white cheap plastic chairs chucked in a corner.
We were asked to pay for our own electricity used, which we did not object to, this turned out to be TWICE the rate charged in Thailand.
Since May 2017 it is illegal to make a supplemental charge to tenants for electricity supplied .
Before leaving the villa I received an e mail from the owner saying “you don’t have to pay for the electricity if you don’t like , but in return leave a nice little five star review “
Well , I paid for the electricity and here is my honest review