Taitung Holidays from £1,074

Great property and location in the old part of the city. Nicely renovated rooms with great beds up to western standards.

Staff was quite helpful.

first time to stay at Grand Hi Lai Hotel, Front desk is very helpful and nice. I'm very happy that the hotel is willing to meet my request.

Pros -Great location -Very friendly housekeeping staff -Spacious room -Complimentary bottled water provided daily -Very good noise insulation Cons -One of the mature (maybe at senior level) female reception staff member on the ground floor was not very professional. She assisted with my check-in, but I did not feel welcomed at all. When I asked for a map of the nearby restaurants, she only gave a brief explanation of the directions, which was not detailed enough and resulted in me walking to the wrong place. Throughout our stay, my family and I passed by the reception desk (ground floor) several times each day, and she never acknowledged or greeted us. - The bathroom lighting was too dim, making it difficult to apply makeup.

Rooms were clean and modern. Our room was exceptional size. Bathroom was spacious. Staff were friendly and helpful. Breakfast was plentiful and varied. They provide degertent in their laundry room. Location is center to tourist sites, public transportation.