Standard Quadruple Room, 2 Double Beds | Blackout curtains, free WiFi, bed sheets
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Reviews of Win Inn Tainan Hotel I

2.5 out of 5
Win Inn Tainan Hotel I
No. 21, Xinmei Street, West Central District, Tainan

Reviews

6.6
Rating 10 - Excellent. 16 out of 125 reviews" "
Rating 8 - Good. 49 out of 125 reviews" "
Rating 6 - Okay. 28 out of 125 reviews" "
Rating 4 - Poor. 13 out of 125 reviews" "
Rating 2 - Terrible. 19 out of 125 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Stayed 1 night in Nov 2022

2/10 Terrible

yi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

6/10 Okay

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is not comfy. Really hard
Stayed 1 night in Mar 2019
Response from 客業 on 23 Apr 2019
thanks

8/10 Good

min yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from 客服 on 23 Jan 2019
謝謝您的評論 住您順心

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2018
Response from 客服 on 7 Dec 2018
感謝您的評論，我們感謝您選擇入住本飯店，但未能達到您的期望，我們深感遺憾。我們會持續進行必要的改善，讓飯店變得更棒。誠摯感謝您選擇下榻本飯店。

8/10 Good

chia ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Nov 2018
Response from 客服 on 9 Nov 2018
親愛的旅客您好,感謝您在此與大家分享您在卡樂家的住宿體驗。 敬祝 順心 台南卡樂家新美館

2/10 Terrible

TUNGHSIN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常惡劣髒亂，完全不建議投宿
很爛，非常爛！ 破舊髒亂，設備不堪使用！ 蚊蟲滋生，房間異味，WIFI無法使用，敷衍打發不在乎住客感受！
Stayed 1 night in Nov 2023

4/10 Poor

Yating

Stayed 1 night in Oct 2023

6/10 Okay

Toyi

Travelled with family
Liked: Staff & service
住宿體驗
飯店臨近觀光街道便利性佳， 建築物年紀大，採光、通風不足， 連續入住三天，毛巾沒有更換，這點請改進
Stayed 3 nights in Aug 2023

10/10 Excellent

?

Stayed 1 night in Jun 2023

2/10 Terrible

WEICHE

Stayed 1 night in Apr 2023

10/10 Excellent

SHIHWEI

Stayed 1 night in Jan 2023

10/10 Excellent

Chang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

水忽冷忽熱，很麻煩
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

chihhung

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

除了自動化外，都很普通 ，很符合普通的價位
Stayed 1 night in Dec 2020

8/10 Good

lipei chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大床房型空間舒適
房間設備環境簡單舒適，我們只住一晚，訂四人房，二大床空間較大，整體上很好，房間燈光照明如能再亮一點更佳。
Stayed 1 night in Nov 2020
Response from 客業 方 on 30 Nov 2020
謝謝您抽空留下評分，我們會持續努力與進步，對於您的建言，我們當謹記在心，並持續加強改善， 期望您能繼續給予遠悅飯店支持與鼓勵，亦期望您能再度光臨遠悅飯店，感受我們不敢稍怠的進步，謝謝！

6/10 Okay

GUO

Travelled with group
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
平價旅館經濟實惠！ 交通亦便捷。 但是 ... 浴室熱水忽冷忽熱很不恰當過分+，房間內平均 30 分鐘有馬達抽水聲，不停止的現象。 此房間不應該安排入住才是。 一次誤闖不美麗體驗。
Stayed 1 night in Nov 2020
Response from 課業JU on 10 Nov 2020
親愛的貴賓您好, 謝謝您抽空留下評分，我們會持續努力與進步，對於您的建言，我們當謹記在心，並持續加強改善， 期望您能繼續給予遠悅飯店支持與鼓勵，亦期望您能再度光臨遠悅飯店，感受我們不敢稍怠的進步，謝謝！

2/10 Terrible

Chung Hung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒有第2次入住的考量
房間不提供飲水, 沒冰箱, 浴室水壓低出水量少 房間壁紙脫落, 電視不提供第4台頻道 房門一開5秒房間全斷電
Stayed 1 night in Sep 2020
Response from 課業JU on 10 Nov 2020
親愛的貴賓您好, 謝謝您抽空留下評分，我們會持續努力與進步，對於您的建言，我們當謹記在心，並持續加強改善， 期望您能繼續給予遠悅飯店支持與鼓勵，亦期望您能再度光臨遠悅飯店，感受我們不敢稍怠的進步，謝謝！

6/10 Okay

Shih-Wei

Business traveller
客服人員
Stayed 2 nights in Oct 2020

6/10 Okay

JYUN HE

Travelled with group
Disliked: Cleanliness, room comfort
有霉味
房間有霉味，空調溫度不夠低
Stayed 1 night in Aug 2020
Response from 客業 on 2 Sept 2020
親愛的貴賓，您好，感謝 閣下日前選擇於遠悅飯店入住，並告知您的經歷和觀感，做為我們改進的依據，造成您諸多的不便與困擾，遠悅飯店謹此向您致歉。

4/10 Poor

Chun min

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
床鋪太硬，枕頭太軟，
Stayed 1 night in Jun 2020

6/10 Okay

HSIN YUN

Business traveller
出外人不挑食尚可
必須要反鎖才能有電，但是如果一個人要出去買東西，一個人要在裡面睡覺，那買完東西就沒辦法自己進來。
Stayed 1 night in Jan 2020
Response from 素還真 on 7 Feb 2020
親愛的旅客您好，感謝您日前選擇住宿遠悅會館， 並提供寶貴的評價給我們，對於本次住宿服務不周之處我們深感抱歉， 我們已經將您所提及的事宜轉達給相關部門來進行檢討並提出改進方案 期待於您下次入住時能提供給您更優質的服務品質。 再次感謝 遠悅

6/10 Okay

WAI YIP

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2019
Response from 遠悅 on 8 Jan 2020
感謝您入住我們的飯店。感謝您的意見反應！

2/10 Terrible

See Wah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 素還真 on 7 Feb 2020
請問能回饋我們意見嗎？感謝您

4/10 Poor

Yu Chih

Travelled with family
Disliked: Cleanliness, staff & service
不會再次選擇這間旅館
行前幾天打客服好幾次都沒有人接聽 資訊不明確~什麼都要自己問 沒問就沒有主動告知 連 Wifi 也要問 才知道密碼 (只有問wifi 密碼那次是唯一一次有禮貌有耐心的客服人員) 最後連早餐都沒有拿到 (打給客服竟然說被拿完也沒辦法) 難到早餐不是每間客房配好的嗎？ 是可以隨便誰要拿都可以拿嗎？ 但是也有好的部分~ 寢具還不錯很舒適、價格很平價、浴室熱水穩定~
Stayed 1 night in Dec 2019
Response from 遠悅全體同仁 on 12 Dec 2019
Dear 您好 感謝您的評論，我們客服人員都是24小時的，沒人接聽可能是剛好在忙線中，加Line付款之後都給入住資訊，上面都有WIFI密碼跟入住須知，早餐的話是分配好的沒錯，還會多算好幾份，可能是有旅客多拿太多了，造成您的困擾實在非常抱歉，希望還有機會能為您服務

2/10 Terrible

Yueh chen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
到了才沒地方住……差勁
就是差勁，當天顯示有房間。定了房間到現場，才告知沒房了忘記在系統裡更正。更本亂來，說有傳簡訊告知。傳簡訊，所以沒注意到就是消費者倒楣。 最後，竟要我們自己跟hotel.com處理退費事宜，拜託，是你們出問題，竟要消費者自己解決，真的很爛。害我們全家差點找不到飯店。很生氣。
Stayed 1 night in Dec 2019
Response from 遠悅全體同仁 on 12 Dec 2019
感謝您的評論，若是可以的話請提供您的訂單資訊給我們，因為如果如果不小心我們超額預訂的話，還是會幫客人找替代住宿，不會不理客人的，中間可能是有什麼誤會，期待您的回覆，謝謝

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A long long night.
Not recommended
Stayed 1 night in Nov 2019
Response from 遠悅全體同仁 on 14 Dec 2019
遠悅飯店感謝您的支持與評論 您的意見我們都很重視，將會持續地加強改善 謝謝您

4/10 Poor

正吉

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019
Response from 遠悅全體同仁 on 17 Oct 2019
感謝您的支持 期待您的下次入住

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
一進去冷氣有啟動，但是半夜就不啟動，而且怎麼開都開不了
Stayed 1 night in Oct 2019
Response from 遠悅全體同仁 on 14 Oct 2019
遠悅飯店感謝您的支持與評論 您的意見我們都很重視，將會持續地加強改善 謝謝您

6/10 Okay

Yueh Ling

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from 遠悅(卡樂家)全體同仁 on 30 Aug 2019
感謝您的入住，期待您的下次光臨

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
洗手台都會漏水，不像當天才會發生的事，事前應檢查完全才好讓旅客入住，本來還要安排另一間給我們入住，但卻不是四人房提供兩人房，進去滿滿煙味...感覺用香氛劑再去味道整個味道~ 這次入住真的覺得普通...........
Stayed 1 night in Aug 2019
Response from 遠悅(卡樂家)全體同仁 on 26 Aug 2019
感謝您的入住，您的意見對我們非常重要，我們會持續的改進，期待您的下次光臨

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
住起來挺舒適 只是房間有點暗
Stayed 1 night in Aug 2019
Response from 遠悅(卡樂家)全體同仁 on 23 Aug 2019
感謝您的支持與評論，期待您的下次光臨

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from 遠悅(卡樂家)全體同仁 on 25 Aug 2019
感謝您的入住! 期待您的下次光臨

6/10 Okay

Verified traveller

Travelled with group
普通的住宿體驗，但便宜
Stayed 1 night in Aug 2019
Response from 遠悅(卡樂家)全體同仁 on 23 Aug 2019
感謝您的評論，期待您的下次光臨

2/10 Terrible

IJU

Disliked: Staff & service, property conditions & facilities
動向很不好
Stayed 1 night in Jun 2019
Response from 遠悅(卡樂家)全體同仁 on 23 Aug 2019
感謝您的評論，我們會持續的改進，期待您的下次光臨!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
不會再入住第二次
適合住一晚且預算低的遊客入住，尚有很多地方需待加強 浴室洗手台設計需改善，浴室整潔度需加強
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
不會再入住第二次
適合住一晚且預算低的人入住，注重睡眠品質的人要深思。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以便宜的價錢住到不錯的地方
原本有看一些評論說哪裡沒有很好，但是真的住進去比評論都還要來得好，除了隔音效果真的不好以外，沒什麼好挑剔的
Stayed 2 nights in May 2019

2/10 Terrible

I Hsin

Disliked: Staff & service, property conditions & facilities
如果家族旅遊不建議，因為隔音不好，其他旅客很吵反應多次才改善；而且不知道為什麼房門反鎖還能被開鎖，客服一開始還亂掰理由，雖然有幫忙處理但仍讓人無法接受，監視器畫面根本沒有辦法拍到，整個讓人很無言
Stayed 1 night in Jun 2019

10/10 Excellent

Fu-long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

PEI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點好，cp值高
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
房型與照片不相同 且窗戶不乾淨
Stayed 2 nights in May 2019

8/10 Good

EN YOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

YU TANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019