Tails and Scales Charters

Their office hours end at the same time as when the check-in starts. So they left a letter on the office door with my last name on it when we arrived before dinner. Opened the envelope and got the code to open the safe next to the office door to get the keys. Opened the room only to find the bed sheets were on the floor. The restroom was a mess left by the previous guest. Looks like they were in the middle of cleaning the room and left in a hurry. Tried calling their off-hours number, but no one answered. The Wi-Fi code didn't work. I had to use my phone hotspot to get the computer online with Expedia. Spent over an hour with Expedia live chat and phone call. We were too hungry. We were forced to book a room at a non-motel hotel for the night; I don't want to repeat the same experience.

Everything was great

We have stayed here before. We love how big the rooms are. The pool is always clean. Their is always someone cleaning around the property