Title: HOSHINOYA Guguan Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOSHINOYA Guguan ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/d4d12967.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room (Feng) | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/d009d2d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/cbcbe6c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/5375aedf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/f02c09bb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury 9.4 ### Exceptional ### Mountain serenity with private hot tubs Tranquil and serene, this mountain retreat offers a peaceful escape with comfortable rooms featuring private hot tubs. Delight in exquisite Japanese-inspired cuisine and rejuvenate at the secluded spa with hot water pools and tailored treatments. ## Popular amenities - - Pool - Spa - Housekeeping - 24/7 front desk - Parking included £555 includes taxes & fees 2 Dec - 3 Dec ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=35072781&PinnedHotelID=35072781&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Triple Room (Feng) | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/c2fd2413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (Feng) 9.6 Exceptional 4 reviews ### Highlights Balcony Air conditioning Heating Down duvet Spring-water bath Hairdryer Separate bath and shower Private bathroom - 936 sq ft - Mountain view - Sleeps 3 - 3 Large Single Beds ![Double Room (Shui) | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/a7b42637.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Shui) 10.0 Exceptional 6 reviews ### Highlights Air conditioning Heating Down duvet Spring-water bath Hairdryer Separate bath and shower Private bathroom Free bottled water - 807 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/2dfee7de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (Feng) - Sleeps 3 ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/6ab2fcac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Shui) - Sleeps 2 ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/b20f6383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite Mountain View (Sen) - Sleeps 7 ![Pool | Outdoor pool](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/w635h440x25y0-2d91746a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette Suite Premier Outdoor Bath (Yue) - Sleeps 2 ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/36000000/35080000/35072800/35072781/b722f43b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single-level Suite (Shan) - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTaichung-Hotels-HOSHINOYA-Guguan.h35072781.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTaichung-Hotels-HOSHINOYA-Guguan.h35072781.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.20456%2C121.01063&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zf0GqFFvzU0JHwrsD2Ao9qxImM8=) No.16, Wenquan Ln., Sec. 1, Dongguan Rd., Heping Dist., Taichung, 424 #### What's nearby - Guguan - 1 min walk - 0.0 miles - Guguan Hot Springs Park - 6 min walk - 0.3 miles - Basianshan National Forest Recreation Area - 5 min drive - 2.1 miles #### Getting around - Taichung Fengyuan Station - 76 min drive - Taichung (RMQ) - 91 min drive #### Restaurants - ‪私房雨露 - ‬7 min drive - ‪白冷肉包 - ‬13 min drive - ‪漫森餐廳 - ‬12 min drive - ‪魚之鄉鱘味餐廳 - ‬9 min drive - ‪新川生餐廳 - ‬11 min walk ## About this property ### HOSHINOYA Guguan Luxury hotel near Guguan Hot Springs Park Located close to Guguan and Basianshan National Forest Recreation Area, HOSHINOYA Guguan provides a terrace, shopping on-site and a garden. For some rest and relaxation, visit the 2 indoor hot springs. The on-site Japanese cuisine restaurant, Dining, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre. Other perks at this hotel include: - An outdoor pool - Free self-parking - Japanese breakfast (surcharge), hot springs on-site and a lift - Massage treatment rooms, a 24-hour front desk and 1 meeting room - Guest reviews say good things about the overall condition Room features All guest rooms at HOSHINOYA Guguan feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with spring water baths and free toiletries - Heating, daily housekeeping and desks ### Awards and affiliations HOSHINOYA Guguan is listed in the 2020 Condé Nast Traveller Hot List. ## Similar properties ![Deluxe Double Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/34000000/33810000/33800500/33800440/b7dabbdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mingao spring hotel Heping - Pet-friendly - Parking included - Free WiFi - Restaurant 7.8 Good 96 reviews £62 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=33800440&PinnedHotelID=33800440&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast (TWD 100 per person)](https://images.trvl-media.com/lodging/24000000/23300000/23290900/23290886/1ad8ce09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### King Villa Heping - Parking included - Free WiFi - Air conditioning - Breakfast available 7.2 Good 27 reviews £58 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=23290886&PinnedHotelID=23290886&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/38000000/37020000/37015000/37014941/6adbd185.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ku Kuan Hotspring Hotel Heping - Pool - Hot tub - Breakfast included - Parking included 8.2 Very good 130 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=37014941&PinnedHotelID=37014941&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/9000000/8070000/8068500/8068435/2fa3d3b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uni Resort KU-KUAN Heping - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 154 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=8068435&PinnedHotelID=8068435&HadPinnedHotel=true®ionId=-1&adults=2) ![Blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44330000/44329700/44329601/24d5f3a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mei Zhi Lin Holiday Homestay Guoxing - Parking included - Free WiFi - Air conditioning 7.4 Good 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=44329601&PinnedHotelID=44329601&HadPinnedHotel=true®ionId=-1&adults=2) ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46060000/46058000/46057990/90-cca5429b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pei Kong Creek Resort & SPA Guoxing - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 6 reviews £90 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=46057990&PinnedHotelID=46057990&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12960000/12957400/12957313/97cca206.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Li Chih Thanl Thuei Hot Spring & Resort Heping - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 51 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=12957313&PinnedHotelID=12957313&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/11000000/10970000/10963300/10963282/47032809.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Goya Spring Resort Heping - Pool - Breakfast included - Spa - Kids pool 8.4 Very good 28 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=10963282&PinnedHotelID=10963282&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/123000000/122540000/122533700/122533655/f066ac56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bali Nature Spa Hotspring Resort Heping - Parking included - Breakfast available - Business services [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=122533655&PinnedHotelID=122533655&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Limited on-site parking ### Food and drink - Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: TWD 1,213 for adults and TWD 520 for children - A restaurant ### Restaurants on site - Dining ### Things to do - 2 indoor hot springs - Outdoor pool - Shopping ### Family friendly - Living room - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Business centre - Meeting room ### Outdoors - Garden - In the mountains - Picnic area - Terrace ### Spa - 2 indoor hot springs - 2 outdoor hot springs - Hot springs open from 4:00 PM - midnight - Hot springs water temperature - 58 ºC - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Spring water bathtub - Toilet paper - Towels provided ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Desk - Heating - Living room - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property offers High Speed Rail station shuttle pickup service from Taichung High Speed Rail station only. ### Renovations and closures This property is closed from 9 March 2026 to 20 March 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for Japanese breakfast: from approximately TWD 1213 for adults and from TWD 520 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10:00 AM to 6:30 PM Hot springs access available from 4:00 PM to midnight Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as HOSHINOYA Guguan Hotel Taichung HOSHINOYA Guguan Hotel HOSHINOYA Guguan Taichung Hotel HOSHINOYA Guguan Taichung Taichung HOSHINOYA Guguan Hotel Hotel HOSHINOYA Guguan Hoshinoya Guguan Taichung HOSHINOYA Guguan Hotel HOSHINOYA Guguan Taichung HOSHINOYA Guguan Hotel Taichung ## Frequently asked questions ### Does HOSHINOYA Guguan have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:30 PM. ### How much does it cost to stay at HOSHINOYA Guguan? > As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at HOSHINOYA Guguan on 2 Dec 2025 start from £555.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Taichung-Hotels-HOSHINOYA-Guguan.h35072781.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is HOSHINOYA Guguan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at HOSHINOYA Guguan? > Self-parking is free at this property. ### What time is check-in at HOSHINOYA Guguan? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at HOSHINOYA Guguan? > Checkout is at noon. ### Where is HOSHINOYA Guguan located? > Located in Heping, this luxury hotel is within a 15-minute walk of Guguan Hot Springs Park and Guguan. Basianshan National Forest Recreation Area and Eight Immortals Mountain are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOSHINOYA Guguan Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 126 8 - Good 30 6 - Okay 3 4 - Poor 3 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Valeri 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything at this resort was outstanding. If you like quiet luxury this place is for you. ##### Valeri Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### hank paotao 18 Nov 2025 Liked: Cleanliness, property conditions & facilities Very high end place ##### hank paotao Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tsung-Sheng 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only and must go place in this area ##### Tsung-Sheng Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Monica 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dining poor everything else wonderful. ##### Monica Stayed 2 nights in Jul 2025 ### 8/10 Good #### Norman 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property is nice and the staffs are courteous but the dining is not guests friendly, restaurant only serves on hotel's schedule. ##### Norman Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### David 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredibly beautiful hotel in a lovely part of the world. Service and experience is incredible. A world class stay and experience. ##### David Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Maggie 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A memorable stay. Excellent and impressive services, 10/10. Really appreciated their warm caring. Area is quite, clean and comfy. Highly recommended to this place though its quite expensive. But definitely worth it. ##### Maggie Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Bronson 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay at Osen Resort Comfortable osen resort, with great and friendly services. Good breakfast and dining options (refreshed menu on second day). The Spa is a hidden gem:) ##### Bronson Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Elisabeth 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic example. ##### Elisabeth Stayed 3 nights in May 2025 ### 10/10 Excellent #### Rui Shan Clarissa 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a good place to rest & relax and do nothing. ##### Rui Shan Clarissa Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Peiyu 17 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love love love the experience. The best hotel I’ve ever stayed. The service is incredible. Both breakfast and dinner services were amazing. ##### Peiyu Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Sze Yu Christina 24 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is great except the breakfast offer was not well communicated to us that comes with extra cost ##### Sze Yu Christina Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing spot for a quick family vacation. Lunch and snack options are lacking, especially compared to other Ryokans in Japan, but excellent breakfast and dinner quality. ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Jenny 27 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really peaceful . Great onsen ##### Jenny Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Shirley 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great experience staying at Hoshinoya. It's expensive but worth every penny. The hotel makes you slow down and relax. The room is extremely comfortable to stay. Love the experience. ##### Shirley Stayed 1 night in Jul 2024 ### 10/10 Excellent #### wendy 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing 8 course dinner , impeccable service, beautiful scenery However, not handicap friendly Only has 2 wheel chairs and steep stairs for elderly to get down to shower Would like to come back again ![](https://a.travel-assets.com/ugc/hotel-reviews/BBBF42BD7A8BB38905ECB346EC9B0B2B61B5FA231735823831853.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/557C5061D5451D2FC070FE7C7818863B42485B911735823831696.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/03FC543B9385EC06FA9888AF0D8EC4DFA98BE3061735823844508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8D5F89DAD060B89B8F9437D779CD4B63BD4FFCF01735823830907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### wendy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Dag 25 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A retreat like nowhere else. What a surprise and delight to arrive at this exclusive and secluded spa- retreat outside the beaten track. Wonderful and attentive service, comfortable rooms with hot-tub, a separate spa with treatments and hot water pool - and not to forget the exquisite japanese inspired cuisine! Thank you, Chef Hitoshi Kagawa. ![](https://a.travel-assets.com/ugc/hotel-reviews/8E919A62ADF37C24ED8CA72D5588B1FBDFD5EBF61706156126539.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/038EEE43BF8B8EA8D22B542A275638937A31B8A41706156124561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dag Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Jimmy 7 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional services, clean facilities all around, accommodating requests for transportation arrangements. Great experience. Jimmy ##### Jimmy Stayed 2 nights in Feb 2024 ### 8/10 Good #### Ka Yip Andrew 27 Aug 2023 1\. No shuttle bus 2. No pocket with the in-house clothes for inconvenient 3. Provided wooden sandals are too noisy and slippery when walk in outdoor wet wooden floor 4. Too many step ups and down inside the room, dangerous 5. No place to have drink and or watching news at night ##### Ka Yip Andrew Stayed 3 nights in Aug 2023 ### 2/10 Terrible #### Tsuey-Ju 3 Feb 2024 Disliked: Staff & service, amenities, property conditions & facilities I like the hot spring in this property. But there are many areas this property is very poor design and managed. 1. Restaurant is not providing enough foods. As the high priced property, there is no food available while I stayed there. There is only drink in the room, no snack, no food in this property . Restaurant is closed and providing no food at all. I have to wait when they are opened. I will suggest future visitors to bring their own food while stay this property. To be hungry at that rural location is not good vacation at all. 3. Not safe to stay. My husband failed down in the stairs in the room. There are many stairs in the room. The black color make room so dark. The elevator is more like ghost place. In this property, everywhere is dark and black color. I don't like to stay in such dark place in my vacation. Overall we feel it's not good vacation for us at all. We were hungry with no food service and worry to fail in the room all the time. ##### Tsuey-Ju Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Diane 27 Mar 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I spent two nights at Hoshinoya Guguan in a Feng room. The hotel was accommodating, converting the beds from three singles to a king and a single for us. Regrettably, despite its stunning location in the mountains, the resort doesn’t justify its high rates. I’ve visited other hot springs resorts, and, unfortunately, Hoshinoya Guguan doesn’t measure up. Additionally, there’s ongoing construction nearby, which is incredibly loud. The noise from the banging and machines disrupted the peaceful setting, forcing us to stay indoors rather than enjoying the outdoors. For those interested in the onsen, it’s worth noting that the public hot spring is open only from 6-10 a.m. and 4-10 p.m. It closes for cleaning daily from 10 a.m. to 4 p.m., which seems impractical. Ideally, cleaning would occur overnight to not disrupt daytime use. The dining options are quite limited. Dinner at the restaurant was underwhelming with bland food, and the courses arrived too quickly, making us feel rushed. Breakfast is available from 7-9:30 a.m. and lunch from 12-2 p.m., offering narrow time frames for meals and very limited menu options. Missing the breakfast window means waiting until noon to eat. We were glad that we did not take the meal plan. In summary, the experience doesn’t live up to the price. Significant improvements are necessary to justify the cost. ##### Diane Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Noboru 20 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応が良い。 室内着、パジャマのゴムがきつすぎる。 下駄の鼻緒が緩く歩きにくい。 ##### Noboru Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Xiaolong 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 一级棒的酒店。餐特别好吃，早饭，晚饭，会席，房间点餐，都非常好。餐太好了！房间也很好，宽敞，私汤也非常棒。酒店员工服务也很好。几点不足：1）房间内的榻榻米有一个二十厘米的高度，拌了我一个跟头，腿摔青了。2）酒店没有正规的洗衣服务，但服务员可以帮助拿去洗，也不要钱，但我还是有点奇怪这么高级的酒店居然没有洗衣服务。3）酒店的地点确实比较偏僻，周围基本没什么东西，驾车到基本比较热闹的地方，要一个小时。不过这个见仁见智吧。总之，这是一个非常好的酒店，绝对值得。 ##### Xiaolong Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 8 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 자연과 ##### Verified traveller Stayed 3 nights in May 2025 ### 10/10 Excellent #### Melanie 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wunderbar ruhig gelegen mit einem zauberhaften Garten, wunderschönem Onsen, feinem Essen uns sehr freundlichen Mitarbeitern. Es fiel uns schwer wieder weiter zu reisen, weil wir uns so wohl gefühlt haben. ##### Melanie Stayed 3 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotels with Connecting Rooms in Banff](https://www.expedia.co.uk/Banff-Hotels-Hotel-With-Connecting-Rooms.0-0-d10550-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [citizenM Taipei North Gate](https://www.expedia.co.uk/Taipei-Hotels-CitizenM-Taipei-North-Gate.h18266352.Hotel-Information) > > [Amber Design Residence](https://www.expedia.co.uk/Krakow-Hotels-Amber-Design-Residence.h29746886.Hotel-Information) > > [DoubleTree by Hilton Hotel Newark Airport](https://www.expedia.co.uk/Newark-Hotels-DoubleTree-By-Hilton-Hotel-Newark-Airport.h7825.Hotel-Information) > > [Pet-Friendly Hotels in Guernsey](https://www.expedia.co.uk/Destinations-In-Guernsey-Pet-Friendly-Hotel.0-0-d1290-tPetFriendlyHotel.Hotel-Filter-Destinations) > > [Hotels in Saltford](https://www.expedia.co.uk/Saltford-Hotels.d6050295.Travel-Guide-Hotels) > > [Hotels in Basildon](https://www.expedia.co.uk/Basildon-Hotels.d4561.Travel-Guide-Hotels) > > [Ocean Drive Talamanca](https://www.expedia.co.uk/Ibiza-Town-Hotels-Ocean-Drive-Talamanca.h13338001.Hotel-Information) > > [Axel Hotel Berlin - Adults Only](https://www.expedia.co.uk/Berlin-Hotels-Axel-Hotel-Berlin-Adults-Only.h2369606.Hotel-Information) > > [Caesar Metro Taipei](https://www.expedia.co.uk/Taipei-Hotels-Caesar-Metro-Taipei.h18366520.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Hotels in Eastern Europe](https://www.expedia.co.uk/Eastern-Europe-Hotels.d6049473.Travel-Guide-Hotels) > > [Grand Hyatt Taipei](https://www.expedia.co.uk/Taipei-Hotels-Grand-Hyatt-Taipei.h21035.Hotel-Information) > > [Kindness Hotel - Kaohsiung Main Station](https://www.expedia.co.uk/Kaohsiung-Hotels-Kindness-Hotel-Kaohsiung-Main-Station.h8784130.Hotel-Information) > > [Hotels in Kefalonia](https://www.expedia.co.uk/Kefalonia-Hotels.d6244029.Travel-Guide-Hotels) > > [Red Letter Day](https://www.expedia.co.uk/Tainan-Hotels-Red-Letter-Day.h42239131.Hotel-Information) > > [Hotels in San Pedro del Pinatar](https://www.expedia.co.uk/San-Pedro-Del-Pinatar-Hotels.d6049012.Travel-Guide-Hotels) > > [Ashburton House](https://www.expedia.co.uk/Scarborough-Hotels-Ashburton-House.h1223087.Hotel-Information) > > [Hilton Barbados Resort](https://www.expedia.co.uk/Bridgetown-Hotels-Hilton-Barbados-Resort.h901879.Hotel-Information) > > [Hotels in Inverness City Centre](https://www.expedia.co.uk/Inverness-City-Centre-Inverness-Hotels.0-n553248635810423181-0.Travel-Guide-Filter-Hotels) > > [The Grand Hotel](https://www.expedia.co.uk/Taipei-Hotels-The-Grand-Hotel.h47194.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Dalaman (DLM)](https://www.expedia.co.uk/lp/flights/bhx/dlm/birmingham-to-dalaman) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.co.uk/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Cardiff (CWL) to Liverpool (LPL)](https://www.expedia.co.uk/lp/flights/cwl/lpl/cardiff-to-liverpool) ### Activities > [Things to do in East London](https://www.expedia.co.uk/Things-To-Do-In-East-London.d1131.Travel-Guide-Activities) > > [Things to do in Pyla](https://www.expedia.co.uk/Things-To-Do-In-Pyla.d3000042535.Travel-Guide-Activities) ### Packages > [Puerta del Sol](https://www.expedia.co.uk/Puerta-Del-Sol-Madrid-Centro.d6282935.Attraction) ### Holiday Rentals > [Spain Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Spain.d166.Holiday-Rental-Destinations) ### General > [Visit Neath](https://www.expedia.co.uk/Neath.dx177961) > > [Visit Ocean Reef](https://www.expedia.co.uk/Perth-Ocean-Reef.dx553248626388379195)