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Reviews of Costiera Fermiliana Tagaytay

2.5 out of 5
Costiera Fermiliana Tagaytay
Ligaya Drive, Sungay North, Tagaytay, Cavite

Reviews

5.2
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abandoned?! Gate was padlocked, Haunted?!
Check in day we arrived at 6:48pm called the hotel several times even before we arrived, no one picked up the calls. 2 blinking lights at the gate, small gat padlocked, no sign if there’s another gate. Went around the building but there was no other entrance. No sign of people working, no lights at all. Curtains were visible hanging like the building has been abandoned for quite sometime. Called expedia.ph to get a call a refund, spoke to a person and requested a call back because I am using an International roaming, but she never called back. Please do something about this.
Stayed 5 nights in Jun 2018

2/10 Terrible

Ronel, Mandaluyong City

Disliked: Staff & service, property conditions & facilities, room comfort
Very far from the city proper
Hot shower not working, no television inside the room and they only have like 2 staffs to address to your needs. They did not even bother to assist in getting a transport going to the city and back to the hotel given that its far from the city proper.
Stayed 1 night in Feb 2018

10/10 Excellent

Pam Chaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s quite a picturesque stay
When we got there our room wasn't ready yet and we had trouble checking in because they cannot find our name on the guest list. We have to search for the confirmation email as proof. But the place is clean and very pocturesque. Very quiet. And the staff are very nice. I wish they could have larger parking space.
Stayed 1 night in Aug 2017

2/10 Terrible

Gino, QC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Extra Beds, One towel for double occupancy!
No Extra Beds, One towel for double occupancy! No Extra Beds, One towel for double occupancy! No Extra Beds, One towel for double occupancy! No Extra Beds, One towel for double occupancy! No Extra Beds, One towel for double occupancy! No Extra Beds, One towel for double occupancy! No Extra Beds, One towel for double occupancy!
Stayed 1 night in Nov 2017

4/10 Poor

Charlie, Pasig

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but rooms need to be improve
Location is good, having the view of Taal lake. However, room design and amenities is very poor. No TV, no internet, no free breakfast nor you can't buy food in the hotel. There seems to be no security guard only caretakers that are very accommodating. There's no front desk on other info that can attract the tourist (e.g. tourist spots, brochures, maps). Very disappointed in my experience in this hotel and to think that it is our first time to stay in Tagaytay with my family.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service
Incorrect Information on Expedia
Expedia site showed free breakfast. After booking the room, the itinerary / confirmation email did not show anything about food / breakfast. Hotel did not acknowledge free breakfast.
Stayed 1 night in Sep 2017
Response from Rocky on 25 Sept 2017
Dear Guest, we apologize of what happend to your reservation/confirmation. Please be advice that we have different rate plan in our website. You can actually book without breakfast and just "Room Only" in your case you just book "Room Only and breakfast is not included. We are just following what's expedia provided to us. We are looking forward to see you again! Costiera Fermiliana

8/10 Good

len, quezon city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Good and better to stay in this hotel, my side comment is with regard to your parking its so to park to thw said location
Stayed 1 night in Sep 2017
Response from Rocky R. on 25 Sept 2017
Hello Len, Thank you for your stay in our B&B and we are already working out our parking spaces. We also change our parking space settings on our website so we could provide hassle free to our guest to park. Thank you, Costiera Fermiliana