Szałe Holidays from £158

Amazing hotel,

Overall this is one of the worst hotel I have ever tried, not coming back, not recommend. Big room, that’s the only good thing of the hotel. Walkable distance to train station and Old Town, but 15min walk was little too far during heat wave. AC was not working well, telephone in the room was even out of service, needed to go down to the receptionist, using the stairs because lift was also out of service, then got told they were fixing the AC, nothing more they could do. Later we found out same situation mentioned by other customers on google a year ago, quite a long fix. The room looked tidy but there were always flies in the room, throughout our 2-night stay. The worst was, we were told breakfast was included during check in, so we had breakfast in the hotel both days. First day we got questioned by a waitress and we said front desk told us breakfast included, hang fire and waited for her to come back but she didn’t in the next 15mins so we just started our breakfast. Before we went, I double checked with the waitress if everything was alright and she said yes. Next day we went to the restaurant again and still no one mentioned about the charges, and finally when we checked out we were asked to pay 300PLN for the breakfast. We mentioned all the things happened and dispute the charges but they didn’t listen, they held my luggage until I gave my card. The hotel even tried to charge me for a Prosecco which they claimed it was gone from my room but I don’t drink!

Such a cool old fancy building

apartment itself and location were ideal, however as mentioned by previous reviews it would have been apprecaited for clarity of location of the apartment. The apartment is selarate to the initial address you see and pin point on map, this is later learnt in booking receipt. still, a fine location bu the river with some eateries near bu and walkable. nice, modern, clean apartment, safely situated in a residential block. a few amenities were faulty such as curtains that jave come away from their toggle due to being so high that it is inevitable on drawing them that they will come away, i fixed this with use of their ladder so to have a dark night. furthermore the kettle lid came apart upon pouring resulting in unwanyrd late night trip for balms and drying out some belongings - a more thorough inspection betwern changeover is needed. other than inexcusable broken amenities and misleading location, the apartment is ideal for wroclaw stay, close enough to POI and a quiet base to return to.