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Overview of Swissotel Sydney

Photo gallery

Featured image
Outdoor pool, open 5:00 AM to 9:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
View from Room
Premium bedding, minibar, in-room safe, desk

Swissotel Sydney

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationState Theatre1 min walk
    Popular LocationWestfield Shopping Centre1 min walk
    Popular LocationQueen Victoria Building2 min walk
    AirportSydney, NSW (SYD-Kingsford Smith Intl.)25 min drive

Choose dates to view prices

  • Signature Room, 1 King Bed, Business Lounge Access (High Floor)

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Balcony, Corner

    Room amenities

    • 365 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, Multiple Beds (Swiss Select)

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds and 1 Double Sofa Bed
    More details
  • Signature Room, 1 King Bed, Business Lounge Access (High Floor)

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Swiss, Executive Room, 2 Double Beds, Executive Level

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 1 King Bed

    Room amenities

    • 570 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed with Sofa bed (Living Room, Club Floor Access)

    Room amenities

    • 570 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Corner Room, 1 King Bed

    Room amenities

    • 365 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier King Room, 1 King Bed

    Room amenities

    • 365 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

    Room amenities

    • 710 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Swiss, Executive Room, 1 King Bed, Executive Level

    Room amenities

    • 365 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Swiss Advantage Room, Room, 1 King Bed

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Swiss Advantage Room, Room, 2 Double Beds

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Sydney

Located in Sydney, Swissotel Sydney is connected to a shopping centre. Travellers who have shopping on the agenda can visit Westfield Shopping Centre and Queen Victoria Building, while those looking for another kind of activity may want to explore Circular Quay. Travelling with kids? Make time for SEA LIFE Sydney Aquarium, or head to an event or a match at Sydney Cricket Ground. Guests love the hotel's central location.
Popular Location

What's nearby

  • State Theatre - 1 min walk
  • Westfield Shopping Centre - 1 min walk
  • Sydney Tower - 2 min walk
  • Queen Victoria Building - 2 min walk
  • Strand Arcade - 2 min walk

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • AirportSydney Airport (SYD) - 25 min drive

Restaurants

  • Jpb — 1 min walk
  • Crossroads — 1 min walk
  • Lotus The Galeries - 3 min walk
  • Nazimi - 3 min walk
  • Palace Chinese Restaurant - 4 min walk
View in a map

About this property

Swissotel Sydney

Luxury hotel connected to a shopping centre in Sydney Central Business District, walk to Sydney Tower
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 369 rooms offer comforts such as premium bedding and pillow menus, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers. Housekeeping is available on request.
Swissotel Sydney offers 369 forms of accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 60.00 per day; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 44 for adults and AUD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Hot tub

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Korean

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space (10958 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 44 for adults and AUD 16 for children (approximately)
  • Covered self-parking fee: AUD 60.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 5:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

Can I cancel my reservation for free at Swissotel Sydney and receive a full refund?
Yes, Swissotel Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Sydney cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swissotel Sydney?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 8 Mar 2021 start from £127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Swissotel Sydney have a pool?
Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 9:00 PM.
Is Swissotel Sydney pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Swissotel Sydney?
Self-parking is available for AUD 60.00 per day.
What time is check-in at Swissotel Sydney?
Check-in is from 3 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Swissotel Sydney?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Swissotel Sydney located?
This family-friendly Sydney hotel is located in the business district, steps away from Westfield Shopping Centre, Sydney Tower and Queen Victoria Building. Strand Arcade and The Galeries are also within 5 minutes. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.
4.6
Wonderful
Rating 5 - Excellent. 1105 out of 1671 reviews
5 - Excellent 66%
Rating 4 - Good. 449 out of 1671 reviews
4 - Good 27%
Rating 3 - Okay. 73 out of 1671 reviews
3 - Okay 4%
Rating 2 - Poor. 25 out of 1671 reviews
2 - Poor 1%
Rating 1 - Terrible. 19 out of 1671 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Well 5 star hotel it said. But then my room felt like a 2 star mostly because of its small size and view. Another building blocked the view from window and bedroom was ok. It was clean and all but make sure to get a room with a view otherwise what's the point of staying in five star hotel, that's my opinion
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
A great experience even during the pandemic. Thanks
Stayed 2 nights in Feb 2021

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
It’s just old and a bit run down: the lack of amenities surprised me. No body lotion, no capsule coffee (only instant), not even a complimentary bottle of water. Plus the hotel is grossly overpriced - a coffee is $7. The rates were more expensive than the four seasons so was a little surprised by how basic it was. Staff were genuinely lovely though
Stayed 2 nights in Jan 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and property but only disappointment was that in the middle of the night realised there was no bottled water anywhere, not even in the mini bar. I’ve never stayed at a hotel that hasn’t had bottled water. Other then that, everything was great.
Stayed 1 night in Jan 2021

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