Three Bed Penthouse Suite | Living area | 40-inch LCD TV with digital channels, TV
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Reviews of Miramare Gardens

4 out of 5
Miramare Gardens
289 Mona Vale Road, (Entry via 48 Myoora Road), Terrey Hills, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 290 reviews" "
Rating 8 - Good. 73 out of 290 reviews" "
Rating 6 - Okay. 18 out of 290 reviews" "
Rating 4 - Poor. 4 out of 290 reviews" "
Rating 2 - Terrible. 5 out of 290 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Queens park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ali on 20 Mar 2024
Hi Andrew,Thank you for staying with us and for your review!We look forward to welcome you back in the near future!Kind Regards

10/10 Excellent

Anh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clean and comfortable stay. We loved the room size and convenient location for the wedding venue.
Stayed 1 night in Mar 2024
Response from Ali on 20 Mar 2024
Hi Anh,Thank you for staying with us and for your glowing review!We look forward to welcome you back in the near future.Kind Regards,

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ali on 29 Feb 2024
Hi Andy,Thank you for your glowing review!Kind Regards,

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty place, we even extended our stay.
Stayed 2 nights in Feb 2024
Response from Ali on 27 Feb 2024
Hi Veronica,Thank you very much for your lovely review. We are pleased to have you and your partner here with us.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth and simple check-in. Clean spacious room.
Stayed 2 nights in Feb 2024
Response from Ali on 23 Feb 2024
Thanks Darren,Looking forward to welcoming you back.Kind Regards,

6/10 Okay

Loia

Stayed 3 nights in Dec 2023
Response from Ali on 23 Feb 2024
Thanks Loia,Looking forward to welcoming you back.Kind Regards,

10/10 Excellent

Chloe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Lovely grounds.
Stayed 1 night in Jan 2024
Response from Ali on 29 Jan 2024
Hi Chloe,Thank you for staying with us.I'm pleased to see it was an excellent stay.See you next time!

6/10 Okay

Kym

Stayed 1 night in Jan 2024
Response from Miramare Gardens on 29 Jan 2024
Thank you for staying with us Kym,We look forward to welcome you back.Kind Regards,

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay if working on the northern beaches highly recommended
Stayed 1 night in Jan 2024
Response from Ali on 12 Jan 2024
Hi Michael,Always a pleasure having you stay with us!Looking forward to welcome you back.Kind Regards,

8/10 Good

Laura

Stayed 1 night in Jan 2024
Response from Ali on 29 Jan 2024
Hi Laura,Thank you for staying with us and for your ratings!We look forward to welcome you back in the near future.Kind Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2024
Response from Ali on 9 Jan 2024
Hi David,Thank you for staying with us.I'm pleased it was excellent!Kind Regards,

10/10 Excellent

Shannon

Stayed 1 night in Dec 2023
Response from Ali on 9 Jan 2024
Thank you for your amazing ratings Shannon!We look forward for your return.Kind Regards,

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, and eager to help. The property is well located to the both the city, and northern beach districts by car. Heaps of undercover parking, and a special shoutout to the manager, who was absolutely amazing. The general vibe of the facility is bright and comforting. The building is showing its age in a couple of spots, but without doubt we enjoyed our stay, and would be happy to recommend Miramare to our friends!
Stayed 6 nights in Dec 2023
Response from Ali on 9 Jan 2024
Hi Ken,Thank you for staying with us and for your kind words.It was a pleasure having you and your partner stay with us.We look forward to welcoming you both back in the near future.Kind Regards

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with Miramare Gardens & would definitely recommend it as an affordable, comfortable & well-presented place to stay when in this part of Sydney.
Stayed 2 nights in Jan 2024
Response from Ali on 9 Jan 2024
Hi Liam,Thank you very much for staying with us.It was lovely meeting you.I'm pleased that your stay was excellent!We look forward to welcome you back in the near future.Kind Regards,

10/10 Excellent

Bruce

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit confusing for first time guests but will be better next visit now we know
Stayed 1 night in Dec 2023
Response from Ali on 4 Jan 2024
Hi Bruce,Thank you for staying with us and for your feedback.We look forward to welcome you back in the near future.Kind Regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Miramare before. A most pleasant surprise when we first stayed, and is still a great place to stay, especially when you prefer a quiet establishment. Staff have always been very helpful and easy to deal with.
Stayed 1 night in Dec 2023
Response from Ali on 29 Dec 2023
HI Paul,Thank you for staying with us. It was lovely speaking with you.We look forward to welcome you back in the near future.Kind Regards,

10/10 Excellent

Giordana

Stayed 1 night in Dec 2023
Response from Ali on 3 Jan 2024
Thank you for staying with us Giordana!Kind Regards,

10/10 Excellent

Daryl

Stayed 1 night in Dec 2023
Response from Ali on 29 Jan 2024
Thank you for staying with us Daryl!We look forward to welcome you back.Kind Regards,

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great rooms awesome cafe comfy beds. Need to have face cloths and shower caps put in the rooms though
Stayed 1 night in Dec 2023
Response from Ali on 29 Dec 2023
Hi David,Thank you for staying with us and for your feedback.We look forward to welcome you back soon.Kind Regards,

10/10 Excellent

Mel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Staff were friendly & helpful. I wish we were staying longer
Stayed 1 night in Dec 2023
Response from Ali on 10 Dec 2023
Hi Mel,Thank you for your amazing review and for staying with us!We look forward to welcome you on your next stay!

10/10 Excellent

Carleene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always try to stay at Miramare
Love it here. Our favourite! So quiet and comfortable Great service and great restaurant
Stayed 1 night in Nov 2023
Response from Ali on 4 Dec 2023
Hi Carleene,It's always a pleasure to have you staying with us.It was lovely speaking with you again and meeting your Daughter.We look forward to your next trip.Kind regards,

8/10 Good

Oona

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation is lovely with just a few signs of wear and tear. Safe driving into the car park is a must. The gardens could do with a bit of weeding but all in all a lovely venue. Hope the new hospital keeps in with the quietness of the location.
Stayed 2 nights in Nov 2023
Response from Ali on 4 Dec 2023
Hi Oona,Thank you for staying with us and for your feedback.I'm glad your overall stay was great.

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation. Quiet area. Peaceful surroundings. Excellent cafe down on the ground floor with great staff. Comfy beds, large room. Clean bathrooms and floors. Great facilities. Easy parking close to elevator. Highly recommend
Stayed 1 night in Oct 2023
Response from Ali on 4 Dec 2023
Hi Damian,Thank you very much for staying with us and for your glowing review! We look forward to welcoming you back in the near future!Kind Regards

8/10 Good

Venkataramana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2023
Response from Ali on 4 Dec 2023
Thanks Vankataramana!Looking forward to welcoming you back.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and room was spacious. Shower head not as good, but everything else was great. Dining room clean and spacious.
Stayed 1 night in Oct 2023
Response from Ali on 4 Dec 2023
Hi Mark,Thank you for staying with us and for your review. I'm pleased that your overall stay was excellent.

10/10 Excellent

Martine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ali on 8 Oct 2023
Hi Martine,Thank you for staying with us, I'm pleased it was excellent!Looking forward to welcoming you back in the near future.

8/10 Good

Scott, Aldershot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean enough (though the external windows really need to be cleaned) and was comfortable. It was extremely inconvenient to check-out of the hotel in the morning as there was no-one at reception until mid-morning
Stayed 1 night in Sep 2023

8/10 Good

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ali on 13 Sept 2023
Thank you for staying Narelle,Looking forward to welcome you back.Kind Regards,

8/10 Good

Justine, Adaminaby

Stayed 1 night in Aug 2023
Response from Ali on 13 Sept 2023
Thank you for staying Justine!Looking forward to welcome you back.Kind Regards,

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The presentation of the property was excellent, clean and affordable. Staff were friendly. Only setback was in the cafe not everyone eats sourdough type bread
Stayed 1 night in Aug 2023
Response from Ali on 13 Sept 2023
Hi Cheryl,Thank you for your feedback. I'm pleased it was excellent.I will mention your feedback to our Cafe team.Kind Regards,

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Attention to some details could lift the room into the five star category
Stayed 2 nights in Aug 2023
Response from Ali on 13 Sept 2023
Hi Trevor,Thank you for your feedback.Looking forward to welcoming you back.Kind Regards,

2/10 Terrible

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
I was really disappointed with my stay and will not be going back. There was a lot of noise late in the night from other customers. Spot lights around the property made the room too light. There were no tissues in the room. No shower cap supplied in the bathroom. This is supposed to be a Boutique Hotel. I barely got any sleep at all.
Stayed 1 night in Jul 2023
Response from Ali on 30 Jul 2023
Hi Samantha,Thank you for bringing this to our Attention. I will be investigating this with our Housekeeping department as to find out what actually happened. Regarding the shower cap, unfortunately we do not supply this in our amenities package as stated on Expedia.Kind Regards,

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023
Response from Ali on 8 Jun 2023
Thanks for staying Andrew!See you next time.Kind Regards,

10/10 Excellent

Mitch

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2023
Response from Ali on 5 May 2023
Thanks Mitch!Looking forward to welcoming you back.

10/10 Excellent

Rhys

Stayed 1 night in Apr 2023
Response from Ali on 21 Apr 2023
Thanks for staying Rhys and for your review!Looking forward to welcoming you back.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely clean, comfortable hotel. Close to Northern Beaches hospital.
Stayed 1 night in Mar 2023
Response from Ali on 5 Apr 2023
Hi Lisa,Thank you for staying with us and for your glowing review!We look forward to welcoming you back.

8/10 Good

Elizabeth

Stayed 1 night in Mar 2023
Response from Ali on 5 Apr 2023
Hi Elizabeth,Thank you for staying with us and for your glowing review!We look forward to welcoming you back.

8/10 Good

Anita

Stayed 2 nights in Mar 2023
Response from Front Desk Team on 15 Apr 2023
Hi Anita,Thank you for your review. We look forward to seeing you again in the near future.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice easy check in and check out staff very friendly
Stayed 1 night in Mar 2023
Response from Ali on 5 Apr 2023
Dear Joanne,Thank you for staying with us and for your glowing review!We look forward to welcoming you back.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, it has a nice restaurant. Rooms are very clean. The bed was very comfortable. The staff are very helpful and friendly. Would definitely stay again.
Stayed 3 nights in Mar 2023
Response from Front Desk Team on 12 Mar 2023
Hi Donna,Thank you for excellent review. We are glad to know that we have met your expectations and had a wonderful stay here. Looking forward to see you next time.

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Feb 2023
Response from Front Desk Team on 6 Feb 2023
Hi Nathan,Thank you for your review. We are glad to know that you had a wonderful stay here in Miramare Gardens. Looking forward to seeing you again in the near future.

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel entrance was a little difficult to find and when I got there 15 mins after the office hours, unexpectedly delayed by bad weather, the door was locked. Luckily a kitchen staff member saw me and told me I needed a code to open the lockbox, which I did not have because I did not plan to arrive after hours. He somehow opened the lockbox and retrieved my room key which had been stored here as I was late. After that, finding the correct parking area, which was a bit of a faff but got there in the end. The room itself was very clean and the bed comfortable. Although the room was for two people, there was only one desk chair and one chair for sitting by the coffee table. It would have been nice for us both to have a chair to relax in by the coffee table. There were no utensils at all for use in the room, just cups, tea, kettle etc. the Wi-Fi was very poor. Has to lurk in the entranceway by the door to the room to get any signal at all, and that was patchy. However for a one night stay it was fine.
Stayed 1 night in Jan 2023
Response from Ali on 10 Jan 2023
Hi Anne,Thank you for staying with us and for your feedback. Im pleased that your overall stay was good.

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Tucked away from the hustle and bustle.
Response from Ali on 10 Jan 2023
Hi Wayne,Thank you for your review and for staying with us.Looking forward to your next stay with us.

10/10 Excellent

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous gardens surrounding the property, hotel was nice and secure. Room was modern and clean, had a wonderful sleep! Perfect!
Response from Ali on 10 Jan 2023
Hi Nicole,Thank you for your glowing review!We look forward to your next stay with us.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are the softest and most comfortable ones I have slept in ANY hotel around the world. Food was delicious and quick room service. The room was large and spacious. We would definately stay again when we go to Sydney.
Response from Front Desk Team on 31 Dec 2022
Hi Monica,Thank you for your excellent review!Looking forward to your next stay.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Ali on 4 Dec 2023
Thank you very much for staying Peter!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel was perfect for a one night stay after a wedding if you live a bit far and don’t want to do the drive back. The room was a good size. The bed was nice and comfy, minus a big red stain on the sheets. The bathroom was a great size, especially the shower. Reception check in could have been a bit friendlier, but the cafe staff made up for it. All in all a 4/5 stay 😊
Stayed 1 night in Dec 2022
Response from Front Desk Team on 31 Dec 2022
Hi, Thank you for your recent stay.We are glad to know that you had enjoyed your stay with us. Looking forward to your next stay.

10/10 Excellent

Jen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only negative was inability to sleep until early hours due to too much after party guest noise in corridor and between rooms. Not the venues fault but would be good to monitor such issues.
Response from Front Desk Team on 31 Dec 2022
Dear Jen,Thank you for taking the time to leave us a review. We are pleased to know that you had a wonderful stay here at Miramare Gardens. We apologise for the noise issues, we will pass this on to our management so it will not happen again in the future. Hope to have you back again.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! Very high standard accommodation and restaurant, unexpected for Terrey Hills. Will stay here again when next on that side of town.
Response from Ali on 9 Dec 2022
Thanks for staying and for your glowing review Tony!We look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Michael

Stayed 1 night in Nov 2022