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We enjoyed our stay there, the service was excellent, attended to our needs straight away, the manager Jenny made us feel very welcomed and taken care of👍
Excellent location in the nice and quiet neighborhood, public transportation in the walking distance. Rooms are very spacious with full kitchen and washing machine/dryer available for longer stays. Would pick it again.
Great property.
Lots of room.
Water pressure was horrible and lounge was hard but the apartment was good size and great outdoor area.
Pool was fresh and clean
Check in was delayed which was disappointing - then towels were forgotten even though the “cleaning inspection” was the reason for the check in delay. Otherwise, a good location
Appliances not working properly, main bedroom aircon faulty range hood light no working and fridge leaking water.
Firas
Stayed 2 nights in Jan 2024
Response from Jenny Yu on 30 Jan 2024
Dear Firas, Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team.I apologise for the inconvenience as we have fallen short of your expectations due to the air conditioner issue and the range hood lights. We will certainly do our utmost to improve on our guest experience. If you would like to discuss this further please contact the property directly to speak to one of our management team. Thank you.Warm regards,Jenny YuGuest Service Manager
Constant problems with the wifi not worth what we paid
Marisa
Stayed 3 nights in Jan 2024
6/10 Okay
Peter
10 Jan 2024
Liked: Property conditions & facilities
It was easy and only a 10 minute walk to get to everything I wanted and needed, but getting service in the hotel, especially room and housekeeping was difficult
Super comfortable and spacious. The area is great and close enough to the city while having some space. The staff are super lovely and helpful. The pool and spa are great. I’ve stayed here a few times and will always chose to come back.
Dear Kam Ming, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager
Should privide more options in the kitchen area like salt .
Sonia
Stayed 1 night in Dec 2023
Response from Alex Nguyen on 29 Dec 2023
Dear Sonia, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager
Worst apartment hotel I have ever live. The room is not clean enough. Air conditioner is not working properly which is really annoying during summer. The bedding is not comfortable. Water pipe always making noise. The door is also making noise. Worst experience. Not recommend.
Jiang
Stayed 2 nights in Dec 2023
Response from Jenny Yu on 29 Dec 2023
Dear Jiang,Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team.I apologise for the inconvenience that the air conditioning issue and the door noise may have caused you. We will certainly do our utmost to improve on our guest experience.Warm regards,Jenny YuGuest Service Manager
Dear T, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager
Dear Jiang, Thank you for taking the time to share your experience with us.It is disappointing when we receive reviews such as yours, and please do accept our sincere apologies that your experience with us at Meriton Suites Zetland was not up to the usual high standards that we very much pride ourselves on. Once again thank you for your honest feedback and review. We hope to regain the opportunity to host you again in the near future.Warm regards,Jenny YuGuest Service Manager
Great property and room. Wasn't advised it was split level room with stairs. Fortunately my dodgy knee was ok. Other than that everything else was really good. Thank you.
Iain
Stayed 1 night in Dec 2023
Response from Alex Nguyen on 28 Dec 2023
Dear Iain, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager
Good location. Though our room is next to a busy highway, we didnt hear any traffic sound. Not even the storm.
Reception area is nice. Staff are friendly and helpful. Quick check in and check out.
We had the studio room andbit is large and well equipped and clean. Bed is comfortable.
We had issues with the internet with several visits to the reception for assistance. Unfortunately the issue was not fixed but it was beyond their control. Nevertheless they took the initiative to compensate me for the inconvenience by giving me a discount.
I would have liked to visit the gym and the pool but did not have the time. Maybe next time. Theres a nice courtyard with a bbq. Quite convenient.
Keng Heng
Stayed 2 nights in Dec 2023
Response from Alex Nguyen on 25 Dec 2023
Dear Keng Heng, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future.Warm regards, Alex Nguyen Assistant Night Manager
Dear Faaleava, Thank you for choosing to stay at Meriton Suites Zetland and for taking the time to provide us with your feedback. Its great to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon! Kind Regards, Alex Nguyen Assistant Night Manager
10/10 Excellent
Spiro
Business traveller
22 Dec 2023
Liked: Cleanliness, room comfort
Overall a good place to stay
Very central between work and city. Location has restaurants and cafes nearby which is handy. Rooms are nice and clean.
Spiro
Stayed 2 nights in Dec 2023
Response from Jenny Yu on 23 Dec 2023
Dear Spiro,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Jenny YuGuest Service Manager