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Overview of Mercure Sydney Rouse Hill

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
UNESCO Sustainable Property

Mercure Sydney Rouse Hill

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationRouse Hill Village Centre10 min walk
    Popular LocationNorwest Business Park8 min drive
    Popular LocationBella Vista Farm11 min drive
    AirportSydney, NSW (SYD-Kingsford Smith Intl.)57 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, Mercure Sydney Rouse Hill is near a metro station. Castle Hill Country Club and Pennant Hills Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Parramatta Park and Rouse Hill Regional Park. Check out an event or a game at Bankwest Stadium, and consider making time for Featherdale Wildlife Park, a top attraction not to be missed.
Popular Location

What's nearby

  • Rouse Hill Village Centre - 10 min walk
  • Norwest Business Park - 8 min drive
  • Bella Vista Farm - 11 min drive
  • Norwest Private Hospital - 12 min drive
  • Hillsong Church - 14 min drive

Getting around

  • Kellyville Station - 3 min drive
  • Schofields Station - 6 min drive
  • Sydney Airport (SYD) - 57 min drive

Restaurants

  • Royal Oak Inn, Rouse Hill - 3 min walk
  • The Fiddler - 4 min walk
  • Griddle - 9 min walk
  • Lusso Italian Restaurant - 9 min walk
  • Siam Corner - 9 min walk

About this property

Mercure Sydney Rouse Hill

Eco-friendly Sydney hotel in Rouse Hill with 4 restaurants
This smoke-free hotel features 4 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 78 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and coffee makers.
Mercure Sydney Rouse Hill offers 78 forms of air-conditioned accommodation with minibars and a safe. 49-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 19 for adults and AUD 10 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English

Business services

  • Meeting rooms 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Window screens

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 102 out of 159 reviews
5 - Excellent 64%
Rating 4 - Good. 44 out of 159 reviews
4 - Good 28%
Rating 3 - Okay. 7 out of 159 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 159 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 159 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property, just wished there was a microwave in the room as it would've made things a little easier for me.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here! The room was very clean, bed is super comfy, staff are very friendly, parking is very convenient, room service is fantastic 👌
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet and clean. Nice easy walk for dinner and drinks next door
Stayed 1 night in Feb 2021