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Mercure Sydney Rouse Hill

4.0 star property
Travelers can start their day with a refreshing swim in the outdoor pool or an energizing workout at the gym before returning to their rooms to relax

Choose dates to view prices

Mercure Sydney Rouse Hill offers upscale comfort with practical amenities. Enjoy freshly brewed coffee at the on-site cafe, swim in the outdoor pool, or maintain your fitness routine at the gym. Free in-room WiFi ensures you stay connected throughout your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £114
includes taxes & fees
22 Jun - 23 Jun

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About this property

Mercure Sydney Rouse Hill

  • Upscale hotel located in Rouse Hill
  • A coffee shop/cafe, a playground and dry cleaning/laundry services are just a few of the amenities provided at Mercure Sydney Rouse Hill. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), ATM/banking services and luggage storage
    • A lift, a banquet hall and a front desk safe
  • Room features
  • All 78 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 49-inch LED TVs with cable channels
    • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 29 for adults and from AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Sydney Rouse Hill have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Sydney Rouse Hill?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Sydney Rouse Hill on 22 Jun 2026 start from £114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Sydney Rouse Hill pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sydney Rouse Hill?

Self-parking is free at this property.

What time is check-in at Mercure Sydney Rouse Hill?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Sydney Rouse Hill?

Checkout is at 11:00 AM. Late check-out is available for a fee.

Where is Mercure Sydney Rouse Hill located?

Located in Rouse Hill, this hotel is within 1 mile (2 km) of Rouse Hill Village Centre and Rouse Hill Regional Park. Rouse Hill House & Farm and Rouse Hill Estate are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 292 out of 441 reviews
Rating 8 - Good. 104 out of 441 reviews
Rating 6 - Okay. 24 out of 441 reviews
Rating 4 - Poor. 9 out of 441 reviews
Rating 2 - Terrible. 12 out of 441 reviews

Reviews

Verified

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with good amenities and friendly staff. Handy to the Metro.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff were excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Such a great hotel! Easy check in and check out. Modern room and bathroom. Clean. All amenities worked perfectly. Would definitely stay here again :)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and cleanliness.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night, very clean and presentable, highly recommend
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and many options for food and drinks!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good service
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Geoff

Liked: Cleanliness, amenities
Very clean the staff were very friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very nice stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Auriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shops and family.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, very clean, modern and inviting. Staff were very courteous and helpful. Highly recommend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely venue close to restaurants.

Staff very welcoming on arrival and lovely service to our two rooms being next to each other.
Entry
Twin bed room
Our own flowers in preparation for an event offsite.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay and the staff were lovely!! Great food options available
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Judy

Easily accessible Excellent eateries available
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Namrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place, easy car park and very convenient spot ..
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly efficient staff and lovely room. Great amenities surrounding the hotel and walking distance to train station.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overnight stay, they allowed early check in .
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, good food
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great nearby restaurants and pubs. But noisy at night from pub music.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is situated next to a large hotel complex which offers great food and drink options. I will stay there again if the need arises.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Auriel

Liked: Staff & service, amenities, property conditions & facilities
Great facility, nice dining options. Close to shopping centre.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and the food was great! It was rather a bit expensive but it was worth it.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so comfortable and spacious and quiet and having restaurants and bars code by within walking distance is fabulous
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for business trip. Very clean and new. Pub next door is a great overall restaurant.
Stayed 1 night in Aug 2023