Ratings based on 1,686 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 01-Jun-2016
Great hotel, but location of this hotel is not too far from the airport, so some of taxi drivers will not welcome their passenger if they want to go to this hotel. You have better to use hotel shuttle bus.
4out of 5
by A verified traveller

Clean and comfortable close to airport

Posted 29-May-2016
Pros: Proximity have stayed previously
Cons: Nothing I can think of
Location: Good location to airport. Shuttle service from Hotel was convenient. Restaurant a little on the $$ side but Rowing Club nearby has great meals.
Overall experience was fine. Staff friendly and helpful. Parking on site a little expensive but convenient to leave for a few days.
3out of 5
by A verified traveller


Posted 23-May-2016
Pros: お部屋は広々でロングソファもあり快適でした。
Cons: 空港までのバスの運転手の対応が悪かった。 レストランはpm9:00でクローズ。空港利用のお客様が多い立地からして、もう少し遅くまで営業した方が良いと思いました。ルームサービスもないので。
Location: スパがあれば旅の疲れを癒せたのに、ジムしかないようでした。
早朝出発のため最終日に一泊しました。 ポーターがいないため、到着した時の荷物の運び入れに少し困りました。お部屋まではレセプションでチェックインした男性が運んでくれるというシステム。荷物の多い方は困ると思います。
2out of 5
by A verified traveller from USA, Illinois

Go Elsewhere

Posted 19-May-2016
Pros: Room service was tasty, but barely warm.
Cons: Rooms are cheap, old and outdated, missing trim, stained bedding, no outlets near the beds and found some seriously sketchy wiring looking for outlet.
Location: Close to airport and transportation to SYD was the only positive.
Not a fan of the Mercure... and not sure how in the world it has a 4-star rating. If I had known what I do now, I would have never booked it in the first place.
2out of 5
by A verified traveller

Don't be fooled

Posted 24-Apr-2016 on Wotif
The photos of the lobby and restaurant area make it appear that the hotel has been modernized, however once you get to your room, bam it's a totally different story.
4out of 5
by Steve from Charlestown

Good place to stay near Sydney Airport

Posted 23-Apr-2016 on Hotels
We've stayed here previously when flying out early the next morning. The shuttle bus to the airport is very handy. Would stay again.
3out of 5
by A verified traveller

Close to airport

Posted 22-Apr-2016 on Wotif
Don't be fooled by the lovely lobby, the rooms are really crappy!
2out of 5
by A verified traveller

Over priced and Outdated

Posted 20-Apr-2016
Pros: Foyer, carpark and location relative to trains etc.
Cons: revamp rooms
Very disappointing room bathroom basin took forever to drain, fridge vibrated wall unit all night, bed was very uncomfortable,Tv was from the Ark and reception was very ordinary sound proofing of room was non existent loud voices yelling in corridor and banging doors all night.
4out of 5
by A verified traveller

Great Location

Posted 19-Apr-2016
Great location, close to the airport & Rowing Club nearby. Facilities at the hotel are great apart from the fridge in the room not working.
3out of 5
by Mark from Los Angeles

Airport Hotel

Posted 18-Apr-2016 on Hotels
Airport hotel that does not offer shuttle service to the airport (less than 2 miles away). Wifi was additional cost and a burger and beer in the bar was $25. Other than that, OK.