Basic, but everything you needed at airport hotel, didn't expect to pay $7 for shuttle bus though
Comment from Hotel Management
26-Jun-2017 by Mercure Sydney International Airport, Hotel Management
Thank you for providing this valuable feedback, we really appreciate it.
The charges for the Shuttle Bus Service along with other details including the timetable and pick up locations are available on our website, however we apologise if this was not communicated to you at the time of your booking. Also we would like to inform you that the shuttle bus service is provided by an outsourced company, thus giving us very less control over the service, however we will definitely pass on your valuable feedback to the Shuttle Bus Company.
Once again thank you for taking time to provide this valuable feedback, we will definitely take your feedback on board and investigate areas we can make improvements. We are sad to hear that your stay was less than satisfactory, however we do hope to welcome you back to the Mercure Sydney International Airport in the near future to showcase all we have to offer.