Motel 8 Style
We got room 427, apparently the rooms on the bottom floors are not renovated. We walked in and you must keep your shoes on. The carpet was dark blueish grey, and it was stained, how it was stained, I don't know. I applaud them for not being able to hide a stain with a dark blue-ish grey carpet. Then you start walking and the carpet is wavy and floors are uneven. That's actually totally fine with me. The restroom door is a plastic "white turned yellow" fan-like sliding door and it does not cover all the way to the ground lol. That's totally fine, it's just a door, whatever. Then you walk in and shower, the shower curtain smells like really dirty laundry, which is fine, understandable, because changing that is very expensive and why bother? There is no partition between the shower and bathroom (please see pictures) so when you shower, all the water flows, not to the shower drain (because the shower area is ELEVATED due to the wavy bathroom tiles and all the water flows to the rest of the bathroom, it flows to the drain next to the toilet. No big deal, who care if people go use the toilet and go to the sink and brush their teeth and they get their feet all in dirty water. As you start showering, the towel rack (See pictures) is completely tilted, it blows my mind how they just put towels on this completely tilted towel rack and think it is okay. I called downstairs and asked them how am i supposed to go use the toilet and brush my teeth and wash my face and worse what if someone
Comment from Hotel Management
14-Nov-2016 by Mercure Sydney International Airport, Hotel Management
Thank you for taking the time to express your experience. We are sorry to hear that you had a less than favourable experience in your first room which was a standard room. We do have some rooms that are un refurbished at the moment but are scheduled to go under an overhaul early next year. Notwithstanding this we were concerned about your specific reports and whilst there room remains un-refurbished have remedied the issues you have raised to the best of our ability.
Thank you again for your feedback and we do look forward to welcoming you back in a refurbished room
Have a great week