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Overview of ibis budget Casula Liverpool

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Standard Room, Multiple Beds

4.3/5 guest room rating
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

Standard Room, 1 King Bed

4/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 138 out of 605 reviews
5 - Excellent 23%
Rating 4 - Good. 234 out of 605 reviews
4 - Good 39%
Rating 3 - Okay. 141 out of 605 reviews
3 - Okay 23%
Rating 2 - Poor. 63 out of 605 reviews
2 - Poor 10%
Rating 1 - Terrible. 29 out of 605 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Mar 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude, arrogant, aggressive
The manager refused my entry because I had my assistance dog with me. I showed the manager my certification paperwork but he had no idea of what an assistance dog is and refused to look at the paperwork then told me to leave and he will cancel my booking however he didn’t do this and I was charged the full booking fee even though I had no say in him cancelling my stay.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay again
Great stay again, staff very helpfull andcpolite , great little hotel , would stay again for sure , rooms clean and tidy better than what u wouldxexpect forxa 2.5 star , grwat for overnight stays
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

3/5 Okay

Disliked: Property conditions & facilities
Why we were there my partner got bitten by something all over her back as I got bites over my arms legs and a few times the morning we left I found a few little bed bugs and went to the doctor's and thay said it looks like bed bug bites..
Stayed 2 nights in Nov 2020

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