Title: Ice House Apartments Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ice House Apartments Hotel in Swansea with coffee shop/cafe and restaurant ## Photo gallery for Ice House Apartments ![Water view - Ice House Apartments (Swansea)](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/4e6dbc47.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Apartment, 1 Bedroom | View from room - Ice House Apartments (Swansea)](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/48b78bac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Apartment, 1 Queen Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds - Ice House Apartments (Swansea)](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/302ca6a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony, Harbour View | Private kitchen | Fridge, microwave, oven, stovetop - Ice House Apartments (Swansea)](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/cac85684.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony, Harbour View | Living area | Smart TV - Ice House Apartments (Swansea)](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/4a329119.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A terrace, a coffee shop/cafe and a bar are just a few of the amenities provided at Ice House Apartments. The on-site fine-dining restaurant, The River House, features ocean views. Guests can connect to free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Bar - Breakfast available - Parking available - Housekeeping - Kitchen - Free WiFi £103 includes taxes & fees 15 Dec - 16 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=32574901&PinnedHotelID=32574901&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Panoramic Apartment, 1 Queen Bed, Non Smoking ![Panoramic Apartment, 1 Queen Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/d52867af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Apartment, 1 Queen Bed, Non Smoking 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Kitchen Fridge - 800 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Signature Apartment, 1 Queen Bed, Non Smoking ![1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/1da64ac5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Apartment, 1 Queen Bed, Non Smoking ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Kitchen Fridge - 800 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Apartment, Multiple Beds, Non Smoking ![Executive Apartment, Multiple Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/318db3ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, Multiple Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Fridge Smart TV - 800 sq ft - Sleeps 4 - 1 King Bed and 2 Large Single Beds ### View all photos for Premium Apartment, 1 Queen Bed, Non Smoking ![Premium Apartment, 1 Queen Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/302ca6a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 Queen Bed, Non Smoking ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Kitchen Fridge - 800 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Apartment, 1 Bedroom, Balcony, Harbour View ![Deluxe Apartment, 1 Bedroom, Balcony, Harbour View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/3b2caaef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Balcony, Harbour View 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Kitchen Fridge - 800 sq ft - Harbour view - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Apartment, 1 Bedroom ![Classic Apartment, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/33000000/32580000/32575000/32574901/f530951c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, 1 Bedroom ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Kitchen Fridge - 820 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSwansea-Hotels-Ice-House-Apartments.h32574901.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSwansea-Hotels-Ice-House-Apartments.h32574901.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.61971%2C-3.93159&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QfZtnPovodcfy8PCdXuCjBhZj04=) Kings Road, Swansea, Wales, SA1 8AW #### What's nearby - Swansea Marina \- 7 min walk \- 0.4 miles - Swansea Bay \- 8 min walk \- 0.4 miles - National Waterfront Museum \- 9 min walk \- 0.5 miles - Swansea Arena \- 10 min walk \- 0.6 miles - Grand Theatre \- 15 min walk \- 0.8 miles #### Getting around - Swansea Station - 15 min walk - Cardiff International Airport (CWL) - 68 min drive #### Restaurants - ‪Founders & Co - ‬7 min walk - ‪Costa Coffee - ‬8 min walk - ‪Pump House - ‬7 min walk - ‪The Queens Hotel - ‬6 min walk - ‪wagamama - ‬6 min walk ## About this property ### Ice House Apartments Upscale hotel located in St. Thomas A terrace, a coffee shop/cafe and a bar are just a few of the amenities provided at Ice House Apartments. The on-site fine-dining restaurant, The River House, features ocean views. Stay connected with free in-room WiFi. Other perks include: - Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out - Smoke-free property and luggage storage Room features All rooms are individually furnished, and offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Bathrooms with deep-soaking baths and free toiletries - Balconies, kitchens and fridges ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/105000000/104380000/104374000/104373976/ba5de1d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meridian Tower Apartment Castle - Washer - Dryer - Parking included - Free WiFi 8.0 Very good 4 reviews £139 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=104373976&PinnedHotelID=104373976&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/104000000/103660000/103655700/103655691/1a067b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Georgian Swansea Castle - Free WiFi - Breakfast available - Bar - Laundry 9.4 Exceptional 50 reviews £81 includes taxes & fees 16 Dec - 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Free WiFi - Restaurant - Bar - Microwave 8.8 Excellent 61 reviews £67 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=104330178&PinnedHotelID=104330178&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 6 per day) ### Food and drink - Weekend cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee: GBP 6.95 to 9.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - The River House - The River House Lounge ### Conveniences - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 46-inch smart TV ### Food and drink - Cookware, dishware, and utensils - Electric kettle - Hob - Kitchen - Microwave - Oven - Refrigerator - Toaster ### More - Connecting rooms available - Individual decor - Individual furnishings - Iron/ironing board - Soundproofed rooms - Washing machine ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children 17 and younger are not allowed at this property; all guests older than 17 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately GBP 6.95 to 9.95 per person - Self-parking fee: GBP 6 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children 17 years old and younger are not permitted at this property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Ice House Apartments Swansea Ice House Swansea Ice House Apartments Hotel Ice House Apartments Swansea Ice House Apartments Hotel Swansea ## Frequently asked questions ### Is Ice House Apartments pet-friendly? ### How much does it cost to stay at Ice House Apartments? ### How much is parking at Ice House Apartments? ### What time is check-in at Ice House Apartments? ### What time is check-out at Ice House Apartments? ### Where is Ice House Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ice House Apartments Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 33 8 - Good 16 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### C 26 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good find It was perfectly located with nice views over the marina and pedestrian bridge. Spacious, well equipped. Check in was straightforward. Staff pleasant. We are likely to stay there again. ##### C Stayed 1 night in Mar 2025 ### 8/10 Good #### Peter McCracken 30 Aug 2022 Liked: Cleanliness, property conditions & facilities #### Peter & Maggie p Good service, friendly staff, overall very good. ##### Peter McCracken Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### J 26 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10/10 Superbly clean, well presented accommodation in the centre of a major city. ##### J Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Elaine 20 Jul 2025 #### Ice house apartments The apartment was ok. Bedside table broken, bin lid wouldn’t shut. Hairs in bedroom and bathroom Floor dusty, needed a good clean! The worst thing was the noise from the surrounding bars and cafes, booming music all day and most of the evening, couldn’t relax or sit outside ##### Elaine Stayed 1 night in Jul 2025 ### 8/10 Good #### Peter 16 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only issue we came across was that we had no key to secure the patio door. I realise the appartment was on the 1st floor but for nervous types it might be more of an issue. That doesnt mean our stay was spoilt in any way and we would definitely like to return one day. ##### Peter Stayed 1 night in Mar 2023 ### 8/10 Good #### Judith 19 Jul 2022 Liked: Cleanliness Disliked: Staff & service Nice apartment in a great location to walk around and close to restaurants. Was super hot and the mini split a/c kept increasing the temperature so the bedroom was not cool all nights. The guy checking us in did not look pleased that he had to do this and checked his watch to make sure it was 3pm. They also won’t hold luggage. With that said, would stay there again since was a roomy apartment with a view of the canal. ##### Judith Stayed 1 night in Jul 2022 ### 8/10 Good #### John 17 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Lovely, Clean, Spacious and great location Smashing apartment, clean, spacious and good location. Be aware that you get the key from the restaurant/bar underneath the apartments… I had no instructions about this booking through hotels.com and had to faff about for a while. Only complaint was the pillows. The bed was super comfortable and clearly a good decent one. The pillows however were awful. Too thick and very lumpy, most uncomfortable and gave me a stiff neck. I didn’t get much sleep due to this. For such an expensive bed, it’s a shame that for a very modest additional cost of good pillows, it was spoilt. ![](https://a.travel-assets.com/ugc/hotel-reviews/937D9F44E12944703865713E8290A551E449CA071679093672963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23E7823D5CE8139A6A2730C7BBC4FD1F8DA0C0BD1679093669640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B57463F19D7D5F974E9E76FC7C0A25A17B1C2F341679093680684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in Mar 2023 ### 8/10 Good #### Verified traveller 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities For us, the location was perfect and the view lovely. If you are seeking quiet, this isn't the spot for you. The front windows overlook a busy outdoor dining area - we heard "happy birthday" from a large crowd for hours one night. The kitchen window has the trash/recycling under it so you regularly hear very loud crashing noises that way. I knew it was near a restaurant, but didn't realise there would be dozens of people sitting right under the balcony! The bed is very firm and we literally laughed at how HIGH up the mirrored wall is in the bathroom (I'm 5'2 and could only see the top of my head haha - they do provide small mirror near the sink). With that said, I'd definitely go again. They held onto our bags when we showed up early so we could walk over to the beach. It's an easy getaway from Cardiff and a short walk from the train station. ##### Verified traveller Stayed 2 nights in May 2023 ### 8/10 Good #### Mike 12 Dec 2024 Liked: Cleanliness, staff & service Parking was a bit difficult. ##### Mike Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Adrian 9 May 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Will definitely return Excellent location and well set out flat with all facilities. Shout out to Curtis who was so helpful in getting us settled in. Visit made all the better as we (QPR) won ![](https://a.travel-assets.com/ugc/hotel-reviews/C1315E1B528AF6E21F1A36F7C6C1BB5B63BD4B621652119192859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adrian Stayed 1 night in May 2022 ### 10/10 Excellent #### Christine 26 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely apartment convenient for the city. Apartment was in a quiet spot but within a few minutes walk over the footbridge to the centre of Swansea. Nice views of the marina. Parking was convenient just a couple of minutes away. Would highly recommend. ##### Christine Stayed 3 nights in Mar 2022 ### 10/10 Excellent #### Suzanne 14 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Stayed here for one night and wish it had been more! Apartment was beautiful and staff were friendly. ##### Suzanne Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Sharon 12 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Apartment was absolutely gorgeous and vey comfortable, only down side was we waited at the property to be let in for at least 20 minutes and only realised we needed to go into the bar next door when a member of staff came out for a cigarette ##### Sharon Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Mark 4 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice Surprise. Great apartment, friendly staff. ##### Mark Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Mandy 29 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious, bright apartment. Lovely bright and clean apartment, balcony to sit outside and take in the view. Check in was in the river house restaurant below the apartment where a lovely lady took us to room 3 and showed us around the apartment. Only stayed one evening, next time will stay longer. ##### Mandy Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Dean 19 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Apartment was lovely, with a great view. It was very convenient to access the night life around the old docks. ##### Dean Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Dawn 15 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### couldnt fault this place Nothing was to much for the staff tapas was amazing in the restaurant , only thing missing was breakfast.but great kitchen to cook your own . Very central to beach and shopping area and overlooking the marina ##### Dawn Stayed 4 nights in Aug 2020 ### 6/10 Okay #### Verified traveller 7 Aug 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Clean and tidy, good location, but noisy at night Nice place, situated close to bars and restaurants on the harbourside. Compromise is that the bars are very noisy well into the night. Public carpark close by and checkin instructions received were useful otherwise it would have been impossible to find! Clean, tidy place and well presented apartment with everything you need for a couple of nights stay. ##### Verified traveller Stayed 1 night in Aug 2020 ### 8/10 Good #### Louise 1 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ice House Apartment stay Stayed in Apartment 6 which was at the top if the building. Was huge Apartment with an outside terrace. Comfortable bed and good bathroom. Downsides were, the door to the terrace was difficult to close and the only drinking glasses in the kitchen cupboards were 2 wine glasses. Would definitely visit again though. ##### Louise Stayed 1 night in Jul 2020 ### 4/10 Poor #### Katie 30 Jul 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Frequent travelers - apartment not up to standard. Our stay started badly,we arrived & it was pouring with rain,we were soaked.Called ice house to see if there was somewhere we could wait as we were 1hour before check in.Told no (as wales were no indoor eating/drinking due to COVID) we travelled 4 hours with a small baby & needed to feed & freshen up baby.We struggled in the car for one hour feeding & nappies.Went to ice house to checkin,they had an outside table area & toilets & facilities we could have used,very disappointing.We walked from the car park with our luggage & no one helped us up 3 flights of stairs with baby,pram & 5 bags.On arrival the apartment looked really nice,we soon realised that it wasn’t the standard you’d expect for their nightly rate.There was a tea tray with only a 3 peppermint bags tea on & brown sugar. After our journey all we wanted was a cup of normal tea!You would expect tea & milk to be provided so you could have a drink before being able to go to the shops.Over the coming day/days numerous issues.There was no glasses,only 2 wine glasses.We bought our food for the wkend, didn’t buy any oil as basic condiments are usually provided in apartments,unable to make our breakfasts properly.Only half a toilet roll given for the WHOLE weekend.No dishwasher tablets or washing machine tablets (be good to provide 2 of each for a wkend).Bin was not emptied all weekend and was now overflowing,not good with crawling baby.Baby found drug canisters down the side of the sofa.Disapointing service & standards! ![](https://a.travel-assets.com/ugc/hotel-reviews/13A460C7B4FC98465E6ACC2621C9F3DB0DC0372F1596101068587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katie Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller 18 Jul 2020 Liked: Cleanliness, room comfort Always a favourite when visiting Swansea. Central location excellent apartment. Family apartment also a good choice when travelling with a family. ##### Verified traveller Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Dawn 15 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing would go back in a heartbeat Amazing apartment ultra clean , away from the crowds but close to everything around you ![](https://a.travel-assets.com/ugc/hotel-reviews/549F8A5A97C2E81AC786A0030FA1E6DD39F5630F1581767021240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/397FF750658363E880D48A4F88EFB773E3E3551C1581767043722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dawn Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### JOHN 26 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy and clean but slightly tricky check in Very comfy and clean apartment, bed particularly nice. Great location. The check in process was not that easy though. I was given no detailed info on exactly where the apartment was or who to speak to or how to check in! Had to guess a little on what to do and eventually went into the restaurant bar at the address I was given and had to ask where the place was before being told I could check in there. It turned out the apartments were above the restaurant and run by the same people. Not exactly obvious. Perhaps the owners could clarify the check in process once booked? Now I know where it is though I’ll probably stay there again. ##### JOHN Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 26 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location, above an equally high-quality restaurant and close to several bars, cafes, restaurants; easy walk into town centre and easy to drive out to the countryside of the Gower peninsula. Apartments are really nice and have great views over the marina area. Team who manage the apartments are great, really friendly and helpful. We can't recommend it highly enough! ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 2 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is central for exhibitions museums, shops and cinemas. We walked to all those places via the handy footbridge. There are several nearby car parks and the charge for the nearest was £6 per day. The adjacent restaurant does not open Mon and Tuesday but we ate there Weds and Thurs and the food was excellent. ##### Verified traveller Stayed 4 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Leonardo Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Jurys-Inn-Cardiff.h876498.Hotel-Information) > > [easyHotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-EasyHotel-Cardiff.h60826545.Hotel-Information) > > [The Dolphin SA1 Hotel](https://www.expedia.co.uk/Swansea-Hotels-The-Dolphin-SA1-Hotel.h71639.Hotel-Information) > > [Mercure Cardiff North Hotel](https://www.expedia.co.uk/Cardiff-Hotels-Mercure-Cardiff-North-Hotel.h20256.Hotel-Information) > > [Lanelay Hall Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Lanelay-Hall-Hotel-Spa.h19385738.Hotel-Information) > > [Parkway Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Parkway-Hotel-Spa.h10704.Hotel-Information) > > [Holland House Hotel Cardiff By Sunday](https://www.expedia.co.uk/Cardiff-Hotels-Holland-House-Hotel-Cardiff-By-Sunday.h1000753.Hotel-Information) > > [The Estuary Bar and Rooms](https://www.expedia.co.uk/Swansea-Hotels-The-Estuary-A-Bar-And-Rooms.h39427234.Hotel-Information) > > [The Grand Hotel Swansea](https://www.expedia.co.uk/Swansea-Hotels-The-Grand-Hotel-Swansea.h1189828.Hotel-Information) > > [The Dragon Hotel](https://www.expedia.co.uk/Swansea-Hotels-The-Dragon-Hotel.h1184873.Hotel-Information) > > [The Angel Hotel](https://www.expedia.co.uk/Cardiff-Hotels-The-Angel-Hotel.h34843.Hotel-Information) > > [Four Points Flex by Sheraton Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Four-Points-Flex-By-Sheraton-Cardiff.h2256209.Hotel-Information) > > [Future Inns Cardiff Bay](https://www.expedia.co.uk/Cardiff-Hotels-Future-Inns-Cardiff-Bay.h1160305.Hotel-Information) > > [voco St David's Cardiff by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Voco-St-Davids-Cardiff.h545633.Hotel-Information) > > [The Parkgate Hotel](https://www.expedia.co.uk/Cardiff-Hotels-The-Parkgate-Hotel.h66262736.Hotel-Information) > > [Snow White's House - Farm Park Stay with Hot Tub, BBQ & Fire Pit](https://www.expedia.co.uk/Swansea-Hotels-Snow-White-Cottage.h70312273.Hotel-Information) > > [Delta Hotels by Marriott Swansea](https://www.expedia.co.uk/Swansea-Hotels-Swansea-Marriott-Hotel.h1290.Hotel-Information) > > [Morgans Hotel](https://www.expedia.co.uk/Swansea-Hotels-Morgans-Hotel.h8970360.Hotel-Information) > > [Village Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Village-Hotel-Cardiff.h200304.Hotel-Information) > > [Cardiff Marriott Hotel](https://www.expedia.co.uk/Cardiff-Hotels-Cardiff-Marriott-Hotel.h13776.Hotel-Information) > > [Park Inn by Radisson Cardiff City Centre](https://www.expedia.co.uk/Cardiff-Hotels-Park-Inn-By-Radisson-Cardiff-City-Centre.h526111.Hotel-Information) > > [Park Plaza Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Park-Plaza-Cardiff.h1240563.Hotel-Information) > > [Radisson Blu Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Radisson-Blu-Hotel-Cardiff.h2609745.Hotel-Information) > > [Hotel Indigo Cardiff by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Hotel-Indigo-Cardiff.h18575463.Hotel-Information) > > [Just Stay Wales – Meridian Quay Penthouses](https://www.expedia.co.uk/Swansea-Hotels-Meridian-Quay-The-Penthouse.h36659221.Hotel-Information) > > [Holiday Inn Cardiff City Centre by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Holiday-Inn-Cardiff-City-Centre.h802589.Hotel-Information) > > [Novotel Cardiff Centre](https://www.expedia.co.uk/Cardiff-Hotels-Novotel-Cardiff-Centre.h571649.Hotel-Information) > > [Hilton Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Hilton-Cardiff.h551874.Hotel-Information)