Suryty Holidays from £149

We had an excellent stay. The staff was exceptionally friendly, helpful, and attentive throughout our visit. The breakfasts were delicious, and the room was always spotless thanks to the excellent housekeeping service. I traveled from Puerto Rico with a minor who was competing in the European Optimist Championship, and the hotel made our stay comfortable and stress-free. We truly appreciate all the kindness, attention, and support we received. Thank you for helping make our trip such a positive experience. We would gladly stay here again and highly recommend this hotel to others.

Svært skuffende opphold – renholdet var ikke akseptabelt Vi hadde dessverre en veldig dårlig opplevelse på Aqua House. Allerede da vi kom inn på rommet reagerte vi på renholdet. Badet var skittent, med mye smuss, kalk og skitne fuger, og rommet fremstod rett og slett ikke som ordentlig rengjort. Da vi så under sengen, fant vi store mengder støv og skitt, søppel og det som så ut som tabletter/piller etter tidligere gjester. Vi reiste med barn, og dette synes vi var spesielt ubehagelig og uakseptabelt. Vi tok bilder og kontaktet resepsjonen. De tilbød oss et annet rom, noe vi satte pris på, men dessverre var det nye rommet i omtrent samme tilstand. Vi valgte derfor å avbryte oppholdet og finne et annet sted å bo. Vi betalte ca. 10 600 kr for oppholdet og fikk ca. 8 500 kr refundert, + at vi måtte betale for den ene natten vi lå der.

The apartment has been furnished with the cheapest of everything. It has the bare minimum you need. We were left 1 dishwasher tablet and 1 small sponge for a 3 night stay. No dish cloth. The bedroom door would not close as the bed was too big for the room. The bed was cheap and creaky. Furnishings and fittings were stained and shabby. Very disappointed.

The apartment was gorgeous. Very clean. Loved the location because it was only a few blocks from the mall. You have a drug store, mini market, liquor store and Starbucks only 1 block away. The only issue I had was with deposit options. You can only use blick or PayPal. The need to have more options